Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

Bus route no: h191
Destination: tiruchendur to chennai
Date / time: 08.11.2018 / 19:30
Seat no: 4
Name: chandru raja
Problem: rain water is pouring inside the bus, so unable to sit inside.
Ticket price: inr 690
Problem from: tnstc maintenance team (Tiruchendur)
Driver and conductor were very helpful and tried their best to help me. Maintenance team needs to answer this complaint.

While travelling in the bus, if ticket taken from conductor was lost, for that we have to take another ticket or want to pay fine of rs.500.

We don't have options for making duplicate ticket or less penalty...

We have to pay equal penalty for ticket missing and ticket not taken..

Please look over this...

Also if available of card swiping machine by conductor, the money exchange problem will be reduced...

Jai hind!

Hi sir/madam
I'm venkatesh from tuticorin district. On november 8th i wanna go to my native place at melakaranthai. At same day mrng 11.30 i'll reach madurai bus station and i got into a thiruchendur bus. But driver says this bus only stop at tuticorin and thiruchendur. But at the same time same bus stops at melakaranthai bus canteen and finish he's launch. Then why driver don't carry an passenger. Pls solve this issue and arrange all bus to stop at melakaranthai stoping.
That bus number is tn57 n2376 november 8th 11.30am

Hi sir.. I took a setc bus from vellore to trichy on 8.11.2018..9.45 a. M.. My destination place is perambalur. As i couldn't reserve my ticket to perambalur, i reserved till trichy. But after boarding my bus.. Conductor collected extra 30 rs for reservation.. But gave ticket for the amount i booked i. E for rs. 267.. But total amount including reservation collected was rs. 297. Dont know what service charge they are collecting for reservation. Please inform us before taking bus. And not after boarding the bus.. Inform us whether the charges taken was correct.
Shakthi
Spd. [protected]@gmail.com

Requested sir/madam,
I believe that booking tickets through online is easier and there is no malpractice. But on 6th november i made a booking in ordinary bus for travelling from neyveli to chennai journey on 8/11/2018 at 4.25am. Eventhough i made all booking procedure correct, ticket is not booked, but money is transferred. This is repeated for two times, so i lost rs 398 from my state bank account (For one time rs 199). So please refund my money as soon as possible.

I gave rs.560 for Salem to Coimbatore bus and he didn't return rs.400 as the amount is RS.155 only...it was crowd and I didn't ask him to at the time as when I was traveling to Chennai nd al they will return after sometime and here the bloody ### one didn't return the amount to me ..if I go and ask he saying I gave and also he is not speaking to ma dad..he is an officer

Dear tnstc,

Half ticket child force to take full ticket. Kindly educate your conductor staff.
[protected], 3.00 bus from chittoor to chennai tnstc bus conductor behavior was to rude against passengers. Asked me not keep any luggage here n there. Later conductor asked me to take full ticket for my little cousin his age about 9yrs height 4ft. Service : 144 bus chittoor to vellore.

Kindly give training to your conductor's staff how to behave with passengers in respective way.. No one is here to accept there ugly worst talks. We were well graduated then them. We know how to respect. I hope u will correct your staff.

Regard
Karthik
[protected]

My friend boarded at kulithalai in the bus which is running from coimbatore to tiruchirappalli on november 6, 2018. The bus no is tn 45 3542. After he boarded at kulithalai and when he was about to get the ticket to tiruchirappalli which was rs. 33 for which he gave two rs. 10 coins and one rs. 10 currency and some coins for rs. 3. The bus conductor refused to accept the rs. 10 coin {which is minted by the rbi} these are not demonetized coins for him to refuse to accept the rs. 10 coin. Moreover, the conductor says either buy the ticket with some other currency or get down from the bus. How can a bus conductor treat a public consumer in such a shameful manner even though the consumer has not don't any mistake or even spoken rude. The bus conductors should be advised to receive any currencies or coins which is not yet demonetized by the government of india. A disciplinary action should be taken against the bus conductor and also bus driver and they should also say an apology towards the passenger. I need to treat this complaint as urgent and need a prompt reply with the necessary actions taken. Soon the bus conductor and bus driver should ask an apology. An apology can also be sent in an video form. But they both should ask. If these are not resolved at the earliest. This complaint will be forwarded to necessary higher officials and departments until its resolved.

I was travelling from tambaram to perungudi on bus no. 91 the ticket was 22. I gave 30 rupees but he returned only 6 rupees where he need to give me 8 rupees this happened on 7.11.2018 @7.12am. Adding to that why you are not accepting short complaint you think that short complaints are short problems?. I request you to look into that too and resolve because india is a developing country and not yet a developed one so i think you will consider this and rectify as soon as possible.

Respected Sir/Madam,
I booked my ticket from Neyveli to chennai (4.25 AM) on 6/11/18. The ticket not booked but amount debited from my account for two times (199+199) totally Rs.398 and i not yet recieve any messages. I have attached the image of transacted details of my account from TNSTC. I request you to kindly check this and please refund the amount to my account as soon as possible.

Thank you

Am waiting for my local bus but the bus was not came and i was asking someone in arcot bus stand depot, he is telling there is driver and conductor to drive bus and he is asking me to go to next. But the issue is next bus will not go to my native and they will stop before 2km. After that i have to go and it is night time. This issue is happening frequently and there is no response from govt side also. Bus# 42 and bus timing is 6pm. Worst govt is running now and there is no proper contact number for arcot deposit to complaint our quries. Please take this issue as high priority and help.

We made a journey from Salem to Tirupattur on monday[protected], a day before dewali[protected]. We started at the time 6:00 PM from salem, we went on a small sleep. At that time when I wake up about 9 PM, they just crossed harur and stopped in a hotel. Is this how a express vehicle from city to city drivers. If this how it is, then we have taken our own transport. So please consider this complaint and look after this.we askedf or the conductor about this, no proper responses given by him.
REG NUMBER OF BUS:TN 30 N 1123
NAME OF THE DRIVER:
NAME OF THE CONDUCTOR:Govindasamy

I boarded bus number tn45n3565 (Tanjavur to chennai) on 5/11/2018 morning 8 am to travel to thiruvaiyaru... When i gave the conductor rs 20 for rs13 ticket... He refused to get the money and said he cannot give change and spoke filthy words and asked me to get down from the bus... As a women i am mentally and emotionally hurt because of this incident... I kindly request you to take necessary action..

When i searched for special buses to villupuram for reserving the seat through tnstc it is showing that there is no onward service available on that date. But there are too many buses to trichy via villupuram on the same date. I tried to book the seat in those buses but there is no stop in villupuram. Why there is no bus to villupuram in online booking?

Tn 30 n 0537 (16b) kidaram bus from nammakal offen not arrive to kidaram particularly 3.15 trip, which is only one bus to nammakal but they take return without completeing their trip at mohanur itself.
People of kidaram is waiting for this bus but it never comes and people went to town have no bus to return. We ask the reason with conductor and driver but they reply "we have no time to eat, i went to eat, it make some late in timing". So they stopping a trip to kidaram to compensate the late. So please give a solution for this problem.

Sir,
As this week deevali festival i was travelling in tn25 n 0484 at 23hrs on 03/11/2018 to my navtive thats from tambaram to tiruvannamalai they are charging full fare from koyambedu. From tambaram the fare will be rs 140 but they are charging rs 175 which is the fare from koyambedu to tiruvannamalai.
I asked conductor is informing that my higher officer as informed me to collect the full fare.
I request you to take necessary action on this issue.

இன்று இரவு 10.30 மணியளவில் நான் உளுந்தூர்பேட்டை பேருந்து நிலையத்தில் இருந்து கள்ளக்குறிச்சி செல்ல பேருந்திற்காக காத்திருந்தேன் அப்போது அங்கு வந்த சென்னை-சேலம் பேருந்து (வண்டி என்: TN32 N 3916) நடத்துனர் பேருந்து கள்ளக்குறிச்சி செல்லாது சேலம் செல்பவர்கள் மட்டும் ஏறவும் என்றார் . ஆனால் deluxe பேருந்து கள்ளக்குறிச்சி சென்று தான் செல்ல வேண்டும். பஸ்சில் நின்று பயணம் செய்ய கூட அனுமதிக்க வில்லை
அப்புறம் என் லாஸ் ல போகாது
அப்புறம் என் டிக்கெட் விலை எத்தமாட்டீங்க
இவர்கள் மீது நடவடிக்கை எடுக்க வேண்டும் என்று கேட்டு கொள்கிறேன்

Am a passenger in the bus that runs from koyembedu to sendurai.. I reserved my tickets online... During journey the conductor of the bus (9:30pm reservation bus) asking for extra money as a service gesture apart from ticket amount... When asked for reason he is saying more stories... Fyi am a frequent passenger of this route.. This is not the first time he is doing these... Am travelling in govt bus.

I missed my luggage in a tnstc bus from pollachi to udumalpet on 02/11/18 at around 7 to 8 am. The bag is brown in colour and it is a woodland bag. I have kept a jerkin, a pair of gloves inside the bag. Jerkin will be red in colour. I kept the bag in luggage stand provided in the bus. I have kept a train ticket printed copy inside my bag. It is a ticket of travel from chennai to coimbatore. It will have my details such as my name, age and mobile number which you can use to contact me.

Bus from madurai (9:15 pm) to ooty(5:30 am) its the only direct bus to ooty from madurai, I have been using it for past 6 years, while raining it drips inside the bus and it is not clean and insects (cockroch) roaming here and there lots and lot. I request to clean the bus for once and make use of my tax money on it pls. It's a main bus from madurai to ooty. Tourists also use it they see the condition and they leave.