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Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

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Updated: Nov 28, 2025
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Tamil Nadu State Transport Corporation [TNSTC] reviews & complaints page 153

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M
Mugesh M
from Tiruvannamalai, Tamil Nadu
Oct 3, 2018
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Address: Chennai, Tamil Nadu
Website: TNSTC

What kind of service you are providing stupid tamilnadu government. My last booking done through tnstc was 08/17. After that i think 7 or 8 times i had booked in online. But the amount only deducted from my account every time. But the ticket was not confirmed. After 1 weak the amount will be refunded. Today also i tried booking but the same think happened. Now whats my question is if some person has only the money for bus travel means if it was deducted like these. Then how he will travel. Becoz the refund will come only after 1 weak only. And customer service is such a stupid service. If i called them asked these things. They replied that they don’t know why this happening. And they will not take this as complaints booking. Waste tamilnadu transport service better you shutdown these e-login.
Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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    Indraja Koneri
    from Tiruchirappalli, Tamil Nadu
    Oct 3, 2018
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    Today (Oct 3rd), buses coming from tirupati to chennai (Via nagiri) i. E.., 201 bus service was not available between 5:15-7:00 am. Later the bus which arrived after 7 am got very crowded so that passengers could not even stand. I need the answer as early as possible and we can call and ask doubts regarding apsrtc at their respective depots, but tamil bus service is not at all responding to calls also
    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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      M
      Mohammed Yasar
      from Mayiladuthurai, Tamil Nadu
      Oct 2, 2018
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      Address: Coimbatore, Tamil Nadu, 644001

      Coimbatore air buses are in worst condition. But fair for that bus is very high. Tn government could not provide a gud bus. Please down fair for air buses else change air buses in cities... If its possible means please down bus fair. Compare tn buses with kerala air buses. They are maintained buses clean and gud but in tn buses looks very dirty. Please think about this and take action for this as soon as possible. Thank you
      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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        N.Ayyappasamy
        from Tiruvannamalai, Tamil Nadu
        Oct 1, 2018
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        Address: Coimbatore, Tamil Nadu

        Im ayyappasamy. Today 1 oct 2018 morning 11.45 am. Mettupalayam meenakshi bus stop tnstc bus no tn 33 n2967 conductor name karthik. I and my 3years baby travelling. Please 1ticket to kannarpalayam stop i told. But conductor very bad words and not stop for kannarpalayam. You down karamadai stop. Im travel to auto spend to money rs.100. This conductor service very bad to public. Not polite speech. Very hard to all
        .
        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
        Sir, I am daily travelling from Vandavasi to Kanchipuram. As per govt as fixed the bus fare is 35 Rupees for Deluxe buses. But today[protected], Conductor asking 40 Rupees, Without public information, How to raised the bus fare .Why?.pls Escalate the issue and solution. Public not a like fool.
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          H
          Hema Jenifer
          from Tindivanam, Tamil Nadu
          Sep 30, 2018
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          Address: 613001

          We have boarded madurai bus from thanjavur with 8 people with two kids below five years. With so much irritation writing this compliance. Driver and conductor told that passengers from in between places not to board. I am not sure is there any rule to ask public of intermediate stops should not board the bus. And the bus is not point to point. It was clearly mentioned the intermediate points. If it's morning time then fine, we we boarding the bus at 10.57pm. How come these people were so irresponsible. I know this compliant won't take much serious note, but still i want to register, that no one should face these issues.
          +2 photos
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            J
            Janarthanan PA
            from Irinjalakuda, Kerala
            Sep 30, 2018
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            Address: 632301

            I go sriperambudur to arani 30/09/2018 7:30am in TN25N0315 conductor simply site front seet I am in back standing he not come to collect ticket 30min after I wantedly ask ticket to conductor he speak without respect and misbehaving infront of public, conductor not collect ticket this my problem or ticket collection is my job just I am passenger he is scolded me pls take action I follow attached he is give ticket image and bus number image please kindly take action and who is give torights scold passanger
            +2 photos
            Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
            On 22/09/2018, I tried to book tickets from Nagercoil to Chennai in SETC. Amount Rs.1456 has been debited from my account but ticket was not booked. SETC Reference Number: IGAEKHYPX4 Please resolve this complaint and refund the amount as soon as possible.

            Regards
            Thanish
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              J
              Jayaprakash Venugopal
              from Karaikkudi, Tamil Nadu
              Sep 29, 2018
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              Address: Chennai, Tamil Nadu, 600 016

              I am jeyaprakash. V and i booked 10:30 am pickup setc bus to madurai for 28th september. Since i was not able to reach cmbt on time 10:30 am i have reached perungalathur to catch the bus... The conductor is scolding me unnecessarily and put me in last seat middle one... And allowed a stranger in my seat number 25... I need your help to take action strictly against this improper behaviour of the conductor... Please do the needful... Thanks... Jeyaprakash. V[protected]
              Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                S
                sara2304
                Sep 28, 2018
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                Address: Chennai, Tamil Nadu, 600042

                Today morning (28.09.2018) i was waiting in velachery for thiruvanamalai bus which will start from adyar at 9.30 am. I wanted to travel to madhurandhagam, i was waiting from 9am and bus came at 10am. Door was locked and conductor asked where you want to go, i said madhurandhagam but they dint stop the bus. They were like only long distance passengers need to travel. Even though the bus is empty they are not interested to stop in the stopping and take the passengers. I went to next stop with my friend in bike to atleast get the bus in next stop (Pallikaranai), but there also they dint stop and there also few passengers missed the bus like me. This shows that those kind of drivers and conductors are not coming to serve people, just for time pass. Even they were wearing blue dress (Permanent employee) they dont know their duty and responsibility. Kindly do need full to the public. Thanks
                Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                From Chennai to Vedaranyam passes on the bus, The bus goes to Chidambaram but no way the conductor told me, Vedarana only accepts tickets, He does not accept Chidambaram ticket, Please let me help Chidambaram because of our important work, the bus no TN 68 N 0450

                not stopping the rare bus in bus stops - Comment #3225633 - Image #0
                Micro Pugal's reply, Sep 27, 2018
                Please let me help Chidambaram because of our important work
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                  M
                  mkvicky21
                  Sep 28, 2018
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                  I was traveling from kancheepuram to chennai. The ticket cost was 65 rs. I paid 100 rs. The conductor asked whether i have 15rs in change so that he can give me 50rs. I said i don't have. Without saying anything the conductor went to front seat next to drivers seat and sat. After 5 to ten mins he came back. I asked him sir what about my balance 35rs. This conductor could have told me that he doesn't have change for now or any other updates. Instead he screamed at me for another 2 to 3 mins abusing me for asking my money.

                  He went back to his seat and after 30 mins he came back with the change. What i don't understand is why did he yell at me for 2 to 3 mins?! People should show some professionalism!!! Ticket attached.

                  Bus number : tn 32 n 2252
                  Date : 15 sept 5:52 pm
                  +2 photos
                  Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                    T
                    TEXT MEDIA
                    from Namakkal, Tamil Nadu
                    Sep 27, 2018
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                    Address: Chennai, Tamil Nadu, 600008
                    Website: www.tnstc.in

                    நான் சென்னையில் இருந்து சிதம்பரம் செல்லும் பேருந்தில் அதிகபட்சமாக 6 மணி முதல் காத்துக்கொண்டிருக்கிறேன், tn68 n 0450 என்னும் பேருந்து சிதம்பரம் உள்ளே செல்லாது பைபாஸ் வழியாக மட்டுமே செல்லும் என கூறினார், ஆனால் முன்பகுதி பலகையில் சிதம்பரம் சீர்காழி செல்லும் என போடு போட்டுள்ளது, வழி சீட்டுகளை நான் எழுதுவதில்லை என அவர்களாக என்னிடம் கூறினார், அதிகபட்ச நேரமாக காத்திருக்கிறேன் மேலும் உயர் அதிகாரிகள் ஊழியர்கள் கம்ப்ளைன்ட் செய்யும் எந்த ஒரு நடவடிக்கையும் அவர்மேல் எடுக்கப்படவில்லை, அப்போ புகார் என்பது வெறும் கண்துடைப்பு மட்டுமே வாழும் மக்களின் குறைகளை உங்களிடம் கூற முடியாத எந்த ஒரு நடவடிக்கையும் எடுக்க மாட்டீங்களா, அரசு போக்குவரத்து கழகம் கும்பகோணம் டிவிஷனுக்கு கால் செய்தபோது, நாங்கள் gmமிடம் கூறுகிறோம் என மட்டுமே என்னிடம் அவர் கூறினார், கடைசியாக நடித்த சிரித்தபடியே அவர் சென்று விட்டார் நான் பேருந்து நிலையத்திலேயே இருக்கிறேன் இன்னமும்,
                    +1 photos
                    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                    Sep 27, 2018
                    Updated by TEXT MEDIA
                    Letter to complain of eye sweep

                    My mother traveled alone From Tirupattur (Vellore Dt) to Bangalore, Please note that, Bangalore last bus stop is Mysore road Satellite bus stand, But conductor said that town hall stop is the last bus stop here after bus not to Mysore road Satellite bus stand, we are turn to bus again to tirupattur conductor himself decided, My mother does not knew kanada language, she told many time my son waiting in Mysore road Satellite bus stand, my mother not had mobile phone to contact me and telling this situational. my mother diabetic patient and also two nee replaced, she not able to walk properly, my mother explain lot to conductor, he never ready listen. after that we missed our mother actually my mother should reached to 1PM Mysore road Satellite bus stand. but not happen, we were waiting in Mysore road Satellite bus stand, some other passenger told that some bus nowadays not coming to Mysore road Satellite bus stand. immediately we start to search my in town hall area, we not able to find, we found 9 pm in sivagi nagar Bangalore, some tamil people are helped to send her return to Tirupattur. what higher officer are doing i don't know. why conductor not followed the rule as per rule end destination point should drop the passenger even single citizen travailing also.Due to conductor negligible we have faced lot of problem, some poor family having 2 children if drop-down in town hall point, they again catch the auto rickshaw the amount is 200 Rs chargeable to reach Mysore road Satellite bus stand.
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                      S
                      Sarah king maker
                      from Chennai, Tamil Nadu
                      Sep 26, 2018
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                      Bus no. Tn 72 n 2009
                      Enroute from madurai to trichy bypass.
                      Sir,
                      I am a central government employee. I was travelling from madurai to trichy, everytime all the bus drivers hold on somewhere in between for relaxing especially for urinating. But this time the driver didn't so i asked the driver politely that sir please hold on the bus when arriving tollgate.. It's very urgent i can't control indeed my urinary bladder start paining so please hold on the bus for 1 min, but he refused to stop bus not only refusing he scold me in bad words and harassed me, and told me i won't stop the bus.. I[censored] wish to complain you can go ahead said by the driver with a loud voice... Please take severe action regarding this.. Thank you
                      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                      Sep 27, 2018
                      Updated by Sarah king maker
                      Bus timing - 7.25am started from Madurai..
                      Date - 26/09/2018
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                        S
                        sasi narayan
                        from Vettavalam, Tamil Nadu
                        Sep 23, 2018
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                        Address: Madurai, Tamil Nadu, 625012

                        Dear tnstc,

                        Bus number tn67

                        Madurai to chennai is charged for rs 410.

                        I wanted to go melmaruvathur but conductor told only chennai ticket he will put on all. He asked to get down if i dont want.

                        On all sundays, this is happening since they know people have no option other than getting chennai ticket. Already the price is high in tnstc bus rs410. Previous ticket cost 280.

                        Apart from cost, atleast please take actions on this ticket charging method.
                        +1 photos
                        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                        Dear sir,

                        This is rajesh recent days night time (8:50 PM) thirumazhapadi bus was not coming form lalgudi to thirumazhapadi kindly arrange the proper bus service do the need full sir

                        Thanking you,

                        Yours faithfully,
                        S Rajesh
                        [protected]
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                          S
                          Suriya Sundar
                          from Bengaluru, Karnataka
                          Sep 23, 2018
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                          Resolved

                          Hi,

                          Tnstc driver who is in duty on 23th sep 2018, from salem to bangalore route. I got into the bus in hosur at 9.30 pm and this bus driver spoke to me without respect and misbehaved infront of public.

                          Want to take action on him and again he shouted at me in the public. I wanted him to say sorry to me else will file a complaint on him.

                          Attached the photo and bus details here
                          And expecting immediate response on it.

                          Thank you.
                          Suriya
                          Contact no.[protected]
                          Sep 23, 2018
                          Complaint marked as Resolved 
                          No-one contacted me for this issue. I need a response for this.
                          Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                          Sep 23, 2018
                          Updated by Suriya Sundar
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                          Public TransportationTamil Nadu State Transport Corporation [TNSTC] misbehaved without respect
                          Tamil Nadu State Transport Corporation [TNSTC] — misbehaved without respect

                          1 Review
                          Suriya Sundar on Sep 23, 2018
                          Mark as Resolved

                          Hi,

                          TNSTC driver who is in duty on 23th sep 2018, from Salem to Bangalore route. I got into the bus in Hosur at 9.30 pm and this bus driver spoke to me without respect and misbehaved infront of public.

                          Want to take action on him and again he shouted at me in the public. I wanted him to say sorry to me else will file a complaint on him.

                          Attached the photo and bus details here
                          And expecting immediate response on it.

                          Thank you.
                          Suriya
                          Contact no.[protected]

                          Sep 23, 2018
                          Updated by Suriya Sundar
                          It's waste of posting here, such a stupid service, irresponsible people
                          Am right now travelling in TN 21 N 1514 from pondy to chennai.
                          The bus is in very bad phase as the water leaks from roofs to seats in rainy days.
                          The bags kept above is all wet.
                          Ppl near the seats have stood causing difficulty n suffocation
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                            H
                            Harishethirajan
                            from Chennai, Tamil Nadu
                            Sep 23, 2018
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                            The bus driver of 88k vehicle number tn 01 n9394 at anna salai was driving very rashly. Please warn these drivers and take appropriate action against such drivers. I want you to send me the action taken against such drivers on this platform. The driver was found driving without following any rules. He went close to all the vehicles to overtake and proceed to the signal. The rules should be stringent to avoid accidents.
                            Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                            Rs. 510 deducted on 19.9.18 in transaction reference nsb[protected]gaejwaiz2. Neyveli to chennai cmbt 2 tickets booked..Not received any mail or tickets but amount wrongly deducted. Pls refund. Name is s.Rajini devasena and hariharan arivumani.

                            transport - Comment #3220015 - Image #0
                            Sir, I have 2 kids conductor has not ready to 2 seats be for half tickets. Argued buy 2 full tickets for 2kids for seat. Not ready to explain the rules, he argued to buy full tickets if it's not ok told me to get down the bus.
                            Kumari Nagaraj's reply, Sep 21, 2018
                            Bus travel from CMBT to velankanni 8.20pm bus
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                              R
                              Rajini Devasena Seshachalam Supdt
                              from Eraniel, Tamil Nadu
                              Sep 22, 2018
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                              Address: Chennai, Tamil Nadu
                              Website: SETC_TN

                              On 19th 2 tickets in u. D - 17.00 departure at neyveli to chennai cmbt was reserved in online.. The amount rs. 510 paid & deducted in net banking.. No ticket received.. No confirmation for ticket reservation was recd in mail... The transaction reference for this is nsb[protected]gaejwaiz2 payts made to setc_tn & payt transferred to inb state express transport c.
                              +1 photos
                              Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                              The Rajapalayam to Sattur bus which departs from Rajapalayam at 8:40am reaches srivilliputtur stop name as theradi and the bus stop there is a v important stop but they are not stopping it is being a very inconvenient for college students like us so pls take the action necessary
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                                M
                                ManiChandru
                                from Chennai, Tamil Nadu
                                Sep 18, 2018
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                                Address: Pudukkottai, Tamil Nadu, 614616

                                Respected sir, there are three buses going on aranthangi to pudukottai at early morning. Three buses not stopped at any stop. It have all 1-1 and 123. So please provide one local buses at 3 to 4 am.. More people affected. Private bus at 5.30 am. It's not convenient. Three bus is not a conductor. Please provide a conductor or one local bus. Kindly request to provide local bus. Please convey my regards.
                                Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                  Chandru Venkatesan
                                  from Sivagiri, Tamil Nadu
                                  Sep 17, 2018
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                                  I missed my bag in bus that someone was carry that bag mistakenly. The bag is in black color with blue border and a dell batch in that bag.in that bag my college semester marksheet, overall mark sheet and provisional certificate, my 2 college notes, a book, charger, and my clothes are inside the bag.

                                  My mobile number: [protected]

                                  My mail id: [protected]@gmail.com

                                  Please contact me when you foud the bag
                                  Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                                  I am travelling from madurai(mattudhavani) to snkl sep9 2018 at 9.50 p.m . Bus no TN 72 N1869..
                                  Passengers are panic and threatened by driver rash driving and high volume song. He does not see the speed breaker so many times.. i Hope the respected officer should take action immediately before the bus meet any mishap in future..
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                                    Vishal3511@
                                    from Krishnagiri, Tamil Nadu
                                    Sep 16, 2018
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                                    Address: Chennai, Tamil Nadu, 600113

                                    Sir/madam i was travelling in bus no tn -1 n-5869.. Conductor asked 14 rs for two tickets from velacherry to pillaiyar koil bus stop and i gave 20 rs then just my stop came and i asked tickets but he refused in tamil and push me out.. I along with my wife felt very ashamed.. I am central govt employee and how can that person misbehave with me even i just asked my tickets. I dont know tamil and there was too much rush in bus otherwise i could take tickets much time before arrive stop but he can give also as bus stop suffiecient time on pillaiyar koil stop he kept money and i know he will make ticket and deposit in govt account.. This is great loss of govt.. Being a sincere employee of govt i want strict action against him otherwise i will approach to cat for justice.
                                    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                      Sasi Sachu Sparkz
                                      from Tiruchirappalli, Tamil Nadu
                                      Sep 16, 2018
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                                      Address: Vellore, Tamil Nadu, 632509

                                      Sir, i was coming from chennai in bus mum tn 23 n 2325. That bus will not go through arcot bus stand. It will only stop in arcot bypass. That was informed to me early, i got arcot by paying 107. I gave 110. Bus crossed arcot via bypass but i was waiting for it to go on arcot bus stand. So i did nt get down in arcot bypass. So i went to conductor asked he behaved rudly and snached my ticket and did not give change, i had to take ticked till vellore. And i got down around 5 pm in vellore. He used bad word and did not treat me proper way
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                                      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                                      Kanchipuram depo not response for customer very poor attitudes
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                                        Aravindan Rao
                                        from Chennai, Tamil Nadu
                                        Sep 16, 2018
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                                        Address: 600044

                                        I am travelling from chennai to vandavasi in the bus no. Tn 25 n 0445. There is a sticker pasted in the bus for polur, i have asked for the information to go to polur, the conductor replied in the worst manner that if you want go and remove the sticker or complain to management. He is using bad language to tell that and he also challenges that if you have guts go and complaint.. I am totally felt disappointed and i wished to take up this service to management kindly take action against that conductor.
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                                        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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