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Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

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Updated: Apr 9, 2026
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Tamil Nadu State Transport Corporation [TNSTC] reviews & complaints page 152

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S
Swathi Dudipalli
from Salem, Tamil Nadu
Oct 24, 2018
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Address: Chennai, Tamil Nadu, 600042

I am a poor working professional who uses this s13 bus service daily to go to vijaya nagar bustop from ags colony. Daily i am waiting from morning 9.30 there supposed to be a bus at 9.50 but that bus will come by 10.15. Today 10/24/2018 now i am waiting from 9.28 i have seen four buses whiche are going from velachery to guindy way there is single bus which comes in the way to vinaya nagar. There are other alternate buses like m9m which runs very frequently to guindy people can use that but there is no option to go to vijaya nagar except s13 and for one hour also there is no single bus. You are literally playing with the time of passengers. Worst service please consider this request..
Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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    MK Krishnakumar
    from Chennai, Tamil Nadu
    Oct 23, 2018
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    Address: Perambalur, Tamil Nadu, 621212
    Website: www.tnstc.in

    Perambalur is located before trichy.in earlier perambalur is covered under ariyalur district.

    Few years back, perambalur is formerly called as perambalur district added in tamilnadu. Eventhough, perambalur is converted as district, the tamilnadu government provide only one ordinary buses for the passengers whom avail their ticket through online booking in tnstc.

    Setc did not provide an single bus for perambalur district. Apart from perambalur the places covered near to perambalur like "thuraiyur, namakkal, pallappati" has their own ultra deluxe buses provided by setc/tnstc.

    Why the government did not respect the perambalur district peoples?

    Can we add few new ultra deluxe buses for perambalur district peoples else allot 10 seats in every ultra deluxe buses in the both two-way routes from chennai to trichy and trichy to chennai. The passengers can able to get down into the perambalur four road.

    It will be very helpful for the residents located in perambalur district.
    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
    Nov 15, 2018
    Updated by MK Krishnakumar
    I have requested TNSTC customer support and the current government to share the update on my complaint that I have posted.
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      S
      Shanthi Sweety
      from Chennai, Tamil Nadu
      Oct 23, 2018
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      Address: 627002

      I lost my wallet on 20/10/[protected]@ tnstc bus tirunelveli to tuticorin sharp 7.10 and i boarded at new bus stand and get down in sp office bus stop tirunelveli.. I lost my pan card voter id and 2 or 3 atm cards.. Kindly help to get these things.. My wallet details such as
      It is in pink color
      Dual zip wallet
      Atm card 3 nos
      Voter id 2 both my frds and mine
      Pan card too both my friend and mine
      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
      Oct 23, 2018
      Updated by Shanthi Sweety
      7.10pm ...
      The conductor doesn't treat the passengers well...he makes the short distance people to get down and make them wait
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        S
        Surya Skp
        from Chennai, Tamil Nadu
        Oct 23, 2018
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        Address: Coimbatore, Tamil Nadu, 641 026

        The buses are not stopping correctly in bus stops and the buses avoid the bus stops also.. Every morning same problem happening again and again. Most of the employees affected in this problem.. The bunch of busses avoiding bus stops or stop the bus before or after the bus stops... This problem happening long year ago... No one is take the action.. Pls take action about this problem
        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
        B.Narayanan
        Advocate
        [protected]
        West Tank Street
        Thirukkazhukundram-603109
        Narayanan Balakrishnan's reply, Oct 19, 2018
        Mamallapuram is World Heritage Tourist place, but Mamallapuram Passenger's are not allowed to Chennai to Mamallapuram. The Tamil Nadu State government and Puducherry state owned transport corporation Driver's and Conductors are threatened to the passengers and used the filthy language. All the buses are operating ECR via Mamallapuram, is the stoping place or not? What reason to not allowed the passengers from Chennai, Koyambedu, Adyar, Thiruvanmiyur to Mamallapuram?
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          Surya Skp
          from Chennai, Tamil Nadu
          Oct 23, 2018
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          Address: Coimbatore, Tamil Nadu, 641 026

          The buses are not stopping correctly in bus stops and the buses avoid the bus stops also. Every morning the problem getting worse.. Almost working persons are affecting in this problem.. Every morning same problem happening again and again.. The bunch of buses avoiding the bus stops or stop the after the bus stops pls take action about this problem...
          Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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            P
            Pabiprakash
            from Chennai, Tamil Nadu
            Oct 25, 2018
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            Address: Chennai, Tamil Nadu, 6000057

            I'm in Bharathiyar Nagar. I'm regularly using no. 4 bus for going to my home(beach station to Bharathiyar Nagar). But, when the bus ticket rate was increased the number of bussess dropped, I don't know why it's happened. Every day evening very difficult to going home. Please check this and do this needfull

            Dippo: ENNORE
            BUS NUMBER: 4
            TIMINGS: 5 TO 10 PM

            Thank you
            By prakash D
            Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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              D
              DuraiG
              from Chennai, Tamil Nadu
              Oct 22, 2018
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              Address: Tiruvannamalai, Tamil Nadu
              Website: TNSTC

              Hi team,

              Today i was waited from 10.30pm to 12am at tiruvannamalai busstand. Usually there will be more than 3 buses at this timing but none of the buses are coming on time.
              And atlast they have arranged one local town bus from tiruvannamalai to vandavasi on 12.10, it is very difficult to travel in that town bus for that much at night time.

              When i checked with the enquiry persons, none of them are aware about bus timings, it is now happening very frequently...

              Please do the needful and have a check on this route buses and make necessary arrangements for the passengers...

              Let me know if you need further information for the same.

              Thanks for your understanding the pain of passengers.

              Kind regards,
              Durai
              Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                B
                Bhuvi Xavier
                from Chennai, Tamil Nadu
                Oct 21, 2018
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                Address: 600117

                On 18/10/2018, i tried to book 2 tickets from chennai to coimbatore in setc. Amount rs.1224 has been debited from my account but ticket was not booked. Please resolve this complaint and refund the amount as soon as possible. My statement is given below. Tnstc username:rexinxavier
                Mail id: [protected]@gmail.com

                Regards,
                Rexin
                Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                I came from Bangalore and from maduravoyal by bus no TN 25N0293 and conductor was not ready to show up the stages as I wanted to get down at SRM HOSPITAL where I am a doctor. He said he will not stop and forced us to get down in the midnight time. Why not stages sheet pasted inside the bus
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                  M
                  Muthu Ramesh
                  from Kottapalli, Telangana
                  Oct 21, 2018
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                  Address: Madurai, Tamil Nadu, 625020
                  Website: Tamil nadu state transport corporation

                  I booked my ticket on 20th mar-2018 to get travel towards my hometown @5:40pm bus via online booking they have debited my concern amount in my bank account, i have missed that bus. I have not travelled in that bus and we went via train from tirupati so please refund my online paid amount rs.3576.00. Bus route#, corporation # starting pick up point #tirupati compartment #destination ending point #madurai, class of service #ultra deluxe, pnr no #t26074934 #ob ref no #ob 12208237 booked seat no #17 #18 #19 #20 #23 #24
                  Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                  On 14/10/2018, I tried to book 4 tickets from Tiruchendur to Coimbatore in SETC. Amount Rs.1800 has been debited from my account but ticket was not booked. Please resolve this complaint and refund the amount as soon as possible. TNSTC username: mail4perumal Mail Id: [protected]@yahoo.com.
                  Regards, Perumal
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                    S
                    saravana sand
                    from Sivaganga, Tamil Nadu
                    Oct 19, 2018
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                    Address: 602001

                    Hi
                    Iam saravanan from tiruvallur &
                    Iam working in chennai
                    Weekly twice i used 201 (Chennai-tirupathi bus) every time i pay & travelling from chennai to tiruvallur fare=45 in normal, 55 in setc ultra deluxe
                    But 19/10/2018 still from 09.55pm to 11.50 no one buses in this chennai to tirupathi route
                    Whats happening here???
                    So please step up to that concerned persons
                    Please

                    Regards
                    Saravanan. S
                    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                      E
                      Eashwaradvocate
                      from Chennai, Tamil Nadu
                      Oct 18, 2018
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                      Sir i had booked a ticket from chennai to madurai on 18\10\2018 that is thursday. The amount was debited from my bank account and the ticket was not booked. So i therefore request to kindly return my amount of rs 502, the bus which i booked was malligai time -20:35, and the message is "your a/c xx0627 debited inr 502.00 on 18-oct-18 12:01:48 * billdesk-pkvb[protected]-tnstcltd-[protected] * through net banking."
                      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                      14/102/2018 I try to book Ticket from Chennai cmbt to periyakulam but transaction is failure and money debited from my account please refund my money Rs:1070 username:yashneymer and my email address is [protected]@gmail.com
                      Regards Yashir Ahamed
                      Bus no TN 74 N - 1891 new bus from kanyakumari - trivandrum bus reached around vedivechankovil around 9:45 PM and it has not stopped in vedivechankovil, pravachamblam and pappanamcode.Bus was empty. Driver is talking in foul language to the passengers. Please take necessary action
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                        N
                        Naina Aru
                        from Chennai, Tamil Nadu
                        Oct 17, 2018
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                        Address: Krishnagiri, Tamil Nadu, 638003
                        Website: Public transport

                        Myself arun i used to travel from hosur to salem very regularly in week off and this time i have a pathetic experience with the conductor on a festival day journey almost late nit travel almost i feed up with journey i already done and with the traffic when bus in to busstand to get it out a heavy after a few hour conductor was begin to collect the tickets he's almost at the peak level of hopothetic tens be being rude to all his passagers and when he comes to me ibcz of i'm so tired i got the seat backside of the bus i feel a little sleep and when he comes to me he's littrelly shout on me and i was like wat wats happen to this guy why he's like tat to me. When i clearly listen to his words it's very bad and it hurts me and many others too the copassangers. So somebody have to take this on a serious note and after i took ticket from him the change which he has give is like 10 rupee less than wat he needs to give actually so finally i got that he did a drama for the money only this i totally cheating i also know that tamil nadu bus transportation will not encourage these kind of people's
                        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                          Subramoniyan Gokul
                          from Cuddalore, Tamil Nadu
                          Oct 17, 2018
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                          I am travelling 700 kms (Chennai to nagercoil) in 198ud bus. I have attached my ticket which has all details. The bus condition is worse in all means. There is foul smell throughout the bus, the seat covers are torn. My seat holder is broken and it is hanging. I am asked to sit in that seat for next 700 km as all other seats are book. The corporation has no care for the health and safety of the customers.
                          Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                            H
                            Hari Gokul Krishnan
                            from Tirunelveli, Tamil Nadu
                            Oct 17, 2018
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                            I'm in singanallur bus stand, here in tiruchy buses conductors are not allowing kangeyam and vellakovil passengers to board the bus... Some conductors are not allowing us inside the bus before taking tickets for that we are waiting for 10 mins in the platform... They asking us to take karur bus... But for that we have to wait for more than 50mins... Kindly take the necessary steps... Thank you
                            Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                              A
                              aeil0265
                              from Krishnagiri, Tamil Nadu
                              Oct 16, 2018
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                              Address: 608703

                              I am travelling from virudhacalam to chennai and next to me one person is sitting who is fully drunken. He is distrusting all the passenger and i have compliant to the conductor and driver but no response then after i have asked driver to take to police station but driver refused and said it is personal matter.

                              Bus - jayamkodam to chennai
                              Bus no. Tn 32 n 3971
                              Date :14.10.2018
                              Bus time at virudhaclam - 9.45 pm
                              Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                              Oct 18, 2018
                              Updated by aeil0265
                              please update the status
                              From Annur to saravanampatti ticket fare is less than 15 rs bt the conductor take 20 rs fare. He print ticket to Coimbatore
                              Bus 5F from colachel to nagercoil is not proper functioning. Because of this poor people are affected. This bus has been functioning for 30 years.. But now it is not functioning properly .please take some steps by considering the welfare of two village people's
                              There is no frequent buses are running via Chinnamalai to MRC nagar. Even if 21L comes, it is not stoping in Chinnamalai. There is no bus to MRC nager from Guindy between 6.30 to 7.30 AM on Saturday or it will be great if all 21L stops at Chinnamalai.
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                                K
                                kkesavanpmk
                                from Puducherry, Puducherry
                                Oct 16, 2018
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                                Address: 623518

                                இராமநாதபுரம் புறநகர் டெப்போவின் கட்டுப்பாட்டி�... உள்ள பேருந்து (Tn 63- n1581)
                                இராமேஸ்வரத்தி... மதுரைக்கு சென்று கொண்டிருந்த போது மழை பெய்தது பேருந்தில் உள்ளே மழை நீர் அதிகளவில் இறங்கி என்னுடைய உடமைகள் நனைந்து விட்டது என்னைப்போல் பலரும் பாதிக்கப்பட்ட... இனிவரும் காலங்களில் இதுபோன்ற சம்பவங்கள் நடைபெறாமல் இருக்க ஆவண செய்ய வேண்டும் என்று பணிவுடன் கேட்டுக்கொள்à®...
                                Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                  D
                                  Dhas3
                                  from Teni, Tamil Nadu
                                  Oct 15, 2018
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                                  Address: 620012

                                  Respected sir...

                                  Today 15.10.18 (Monday) i'm travelling from madurai to trichy by 1 to 1 new bus (End to end bus-no stop service). Started from madurai at 7.30 pm... Around 8.45 this bus stopped some hotel for 20 min. I ve chosen this bus to reduce my journey duration... But this bus has extending the time... Even most of the govt buses are stopping some hotels for their free foods, but that hotels charging more from passengers... That food also not as good... By seeing andhra, its too good. They r not stopping the buses outside... They used to stop at inside the bus stands only... And cost inside the bus stand is normal... Not like our tamilnadu.. I need necessary action on this...
                                  Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                    Ragupathy C
                                    from Puducherry, Puducherry
                                    Oct 14, 2018
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                                    Address: Ariyalur, Tamil Nadu

                                    On 13.10.2018, adults (9) and child (2) were travelled from ariyalur rly. Station to sri kaliyaperumal temple around 7 pm through special tnstc bus then, the conductor charged as a fare for rs.25- each per head this is very highly on comparing normal fare within 13 km distance. While asking this with conductor who told me nothing to say i am acting as per directions given by our depot md. Hence, this issue would be proper investigation causing more money exploited from poor devotees. Reply is still awaited.
                                    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                                    The ordinary bus from coimbatore to Bangalore via sathy, kollegal has been stopped and the passengers have been forced to come via Salem.Many passengers wish for a ordinary bus via sathy
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                                      Kamal Vignesh
                                      from Bengaluru, Karnataka
                                      Oct 14, 2018
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                                      Bus details: tn 29 n 2837
                                      Start time: 5:30 p. M. At hour
                                      To bangalore

                                      I have paid money for my ticket rs. 60. I didn't receive my ticket. I went to to conductor when my stop arrived (Madivala) i asked him about my ticket. He said my count is correct i can't issue it. I'm sure the passengers who sat next to me did not receive and they didn't question him. Please look into this
                                      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                        krharish13
                                        from Coimbatore, Tamil Nadu
                                        Oct 13, 2018
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                                        Dear sir/madam,

                                        I booked ticket from tambaram to bangalore it should come by 9 pm but it came 1hr late to tambaram and once i borded many people were struggling to find their seat including me because it was written in marker and it is not visible at all and my seat number was 28 window seat but conductor forced me to sit in different place. I travel from thmbaram to bangalore regularly always i face timing and this seat number issue and conductor's are rude with passangers. Please take some action on this. Bus and conductor details are tnstc: pnr:t26090137, doj:12/10/2018, pickup pt:chennai tambaram-21:00hrs, conductor mobile no.: [protected]. Happy journey.
                                        Please find file attachment for my ticket details.

                                        Regards harisha k r
                                        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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