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Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

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Updated: Nov 28, 2025
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Tamil Nadu State Transport Corporation [TNSTC] reviews & complaints page 155

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J
jayfive
from Kollam, Kerala
Aug 31, 2018
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Address: 91

I'm jayfive.
Bus no : 255
Travel : Ambur to pattaraikadu
Time : 4.00a.m

sir this bus driver not responsible for speech and incorrect speech, passenger's and I'm also upset.
It's first time no, this driver many time incorrect speech and responsibilities.
so action for immediately., if action late now media, WhatsApp and Facebook reach in public.
Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
Please change the seats and water is leaking in to the bus when raining, it is very uncomfortable and irritating and please change these things particularly and you have look into supporting handle of the seats
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    12347
    from Sivagiri, Tamil Nadu
    Aug 30, 2018
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    Address: Coimbatore, Tamil Nadu, 641041

    Sir,
    As i joined gpt college, coimbatore in the month of june. And i also applied for my bus pass in the same month but still now i didn't get my bus pass. So i have to spent more money for travelling kindly consider my problem and resolve the issue in issuing the bus pass. And i hope the government will seriously look into this problem and take solutions as soon as possible. This will be great helpfull to the students. Thanking you
    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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      O
      onlysts
      from Delhi, Delhi
      Aug 27, 2018
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      Address: 621703

      This is thangasamy from hosur. I am a regular traveler from hosur to trichy on every week through setc service.
      I am facing problem in one route route number ud857 karaikudi to bangalore, they are charging for 340 rs where as in all other service routs charging 315 rs only.
      I have check the fare sheet of that ud 857 that shows 340 rs from hosur to trichy. That is actually data entry error, because form atheepalli to hosur only 325 rs. But atheepalli is 10 kilometers away from hosur towords bangalore.

      When we explain the issue conductors are refusing and ask us to pay 340 rs or get down from the bus.
      Apart from that they are using third class languages to the passengers.
      Herewith i have attach the fair sheet for your consideration.
      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
      Aug 27, 2018
      Updated by onlysts
      This is thangasamy from hosur. i am a regular traveler from hosur to trichy on every week through SETC service.
      i am facing problem in one route Route Number UD857 karaikudi to bangalore, they are charging for 340 rs where as in all other service routs charging 315 rs only.
      i have check the fare sheet of that UD 857 that shows 340 rs from hosur to trichy. that is actually data entry error, because form atheepalli to hosur only 325 rs.but atheepalli is 10 kilometers away from hosur towords bangalore.

      when we explain the issue conductors are refusing and ask us to pay 340 rs or get down from the bus.
      apart from that they are using third class languages to the passengers.
      herewith i have attach the fair sheet for your consideration.
      There has been no arrival of bus number 27B to Bels road for about 1 hour.passengers are immensely bothered, These kind of actions happening mostly in mid afternoon timing.I request you to strictly take actions on such issues and address the complaint hereby,
      Meena.
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        H
        Hariharan Harry
        from Chennai, Tamil Nadu
        Aug 27, 2018
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        Address: Tiruchirappalli, Tamil Nadu

        I'm hariharan (Student)
        Sorry to say this i'm very very disappointed in tamilnadu transport service
        I was waiting for the bus nearly 2 hours in erode bus stand to go coimbatore
        Only one bus in this timing 2.20am here the huge crowd of people who waiting for coimbatore buses so kindly increase the buses to travel coimbatore from erode
        I'm student studing in coimbatore i saw that so many students are waiting for buses in erode bus stand. So many students are waiting for buses
        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
        Aug 27, 2018
        Updated by Hariharan Harry
        I'm Hariharan (Student)
        Sorry To Say This I'm Very Very Disappointed in Tamilnadu Transport Service
        I was Waiting For the Bus Nearly 2 Hours in Erode Bus Stand To Go Coimbatore
        Only One Bus in This Timing 2.20Am Here the Huge Crowd Of People Who waiting For Coimbatore Buses So Kindly Increase The Buses To Travel Coimbatore From Erode
        I'm Student Studing In Coimbatore I saw that So Many Students Are Waiting For Buses in Erode Bus Stand .So Many Students Are Waiting For Buses
        Aug 27, 2018
        Updated by Hariharan Harry
        I'm Hariharan (Student)
        Sorry To Say This I'm Very Very Disappointed in Tamilnadu Transport Service
        I was Waiting For the Bus Nearly 2 Hours in Erode Bus Stand To Go Coimbatore
        Only One Bus in This Timing 2.20Am Here the Huge Crowd Of People Who waiting For Coimbatore Buses So Kindly Increase The Buses To Travel Coimbatore From Erode
        I'm Student Studing In Coimbatore I saw that So Many Students Are Waiting For Buses in Erode Bus Stand .So Many Students Are Waiting For Buses
        I am Gopinath Sujith 210 hospital road Ooty [protected] travelling from singanallur bus stand (23:12) to kulithalai but conductor of bus TN43N0743 MR.Manikam is issuing tickets for Trichy TICKET NO.A06581 WHAT IS THE REASON IF .I have copy of the complaint.
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          B
          Basithemirates
          from Mumbai, Maharashtra
          Aug 27, 2018
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          Address: 627005

          Travel date: 26/08/18
          Bus time 2115
          From tirunelveli to chennai

          We passengers charged 1200 rupees and late departure at 2200hrs and stopping the bus wherever the driver needs and also the driver doesn't drive properly over speed disobeying the rules and if we ask anything shouting like anything..

          Broken seats, dirty seats unclean bus it is not at all suitable to travel
          Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
          Hi
          I board tnstc bus on 18.8.2018
          Chennai to pondicherry
          5.00 to 9.20
          I left my laptop bag. I have my id card inside it. Please call me. If find it. Dell laptop bag.
          College id card. Is there. And i kept my college project there
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            S
            Sathishzay
            from Alappakkam, Tamil Nadu
            Aug 26, 2018
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            Address: Tiruchirappalli, Tamil Nadu

            I am sathish kumar from karugud, musiri, trichy. I have gone to board a bus in thuraiyur to go to chennai on[protected] at around 8 : 30pm. I have requested a ticket to chennai to more than four bus conductors on that time. Though the vacancies are available, they were given a ticket because i had concession pass. But they are issuing tickets for normal persons.
            So, i request you to kindly consider this matter and take necessary step to give bus tickets for persons like me.
            Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
            Sir my clg is located at maduravayal my house is collector nagar so I will go clg with the help of koratur to maduravayal erimalai bus but my clg ending time is 1.10 after 1oclock no mini bus is there so kindly help me to send buses with the 30 minutes gap plz take this complaint immediately
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              K
              Kiruthigadhanam
              from Chennai, Tamil Nadu
              Aug 25, 2018
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              Address: 605102

              Dear sir,
              I am living in kandamangalam village villupuram district. The bus will not pick kandamangalam people at the duration of pondy to villupuram trip. If the bus will stopped at the kandamangalam village or not. Please take a action for that. Why the driver and contractor can't stopped at the village. But the government said the buses sure stop in kandamangalam
              Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                P
                Parani Baskaran
                from Bengaluru, Karnataka
                Aug 24, 2018
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                Address: 625532

                Thousands of people traveled from usilampatti to madurai perryar # every day by bus 55u rs 1000/ ticket customers and college, school students are also regular beneficiaries. Now usilampatti depot stop the service regulates the bus service as they wish. So public suffered seriously. That buses some other route without any reason. So please take quick action to regulates the 5 buses for public benefit.
                Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                Aug 24, 2018
                Updated by Parani Baskaran
                Same problem going on about two months. Manager can't take any action.
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                  V
                  vasanth natarajan
                  from Kuzhithurai, Tamil Nadu
                  Aug 23, 2018
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                  Address: 603306

                  Dear Sir,

                  I am currently travelling in a bus from chennai to salem. I boarded the bus from Madurantakam . I was told told by the conductor that there was one ticket available. But when I got in, i was offered a seat behind the driver . It was a three seater bus and one MTC staff was sleeping in that occupying all the three seats. I just sat in the edge until villupuram where the bus stopped for tea. After the break, the staff just sat and occupied all three seats and informed me you just go and stand behind. Even though there was ample of space for occupying two persons. When I took up the issue with the conductor he behaved very rudely.

                  The loss making state transport has come up with new sleeping facilities for their while passengers are made to stand after getting full fares. This is a complaint i am typing from the bus . . If any body has any solution . . Please call me @ [protected]
                  Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                    I
                    Indian@Citizen
                    from Chennai, Tamil Nadu
                    Aug 22, 2018
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                    Address: 625703

                    Dear Sir,

                    I feel regret to inform you about today's incident. I was travelling from Tirumangalam bus stand to Periyar bus stand. I was carrying one trolley bag which contained only two pair of clothes, weighing less than 10kg. I can't speak Tamil language as I am from Northern part of India. I am staying in Tamilnadu for more than 1 year and travelled through this route several times. This is the first time, Conductor asked me to purchase extra ticket for trolley bag. I told Conductor that as per the rule of TNSTC, you can charge only if weight is more than 15kg or size of the bag is too big to adjust. But he asked to take another bus and started saying harsh words in Tamil. Other travellers were also saying that this is wrong but he didn't listen. Finally, I had to pay him extra money as I was having no other option. But this is very bad to take advantage of a person only because he can't understand the language. And if it happens to most people then strict action need to be taken. This should be considered as my official request. In other case, please advise me whom should I contact regarding the same. Here are the details :

                    Bus No : TN58 N 1470 TNSTC
                    DATE : 22nd August, 2018
                    Time : 7:15 PM (Approx)

                    Thanks & regards,
                    +1 photos
                    +1 videos
                    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                      G
                      Gowtham Raja 92
                      from Chennai, Tamil Nadu
                      Aug 22, 2018
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                      Address: Chennai, Tamil Nadu, 635751

                      There are thousands of people who use tnstc for their transportation from vqniyambadi. Though there are enough roads, inspite of running in loss the busses doesn't operate through the bus stand. They stop at the vaniyambadi byepass. Some vehicles including the vellore-tirupattur bus conductors don't allow passengers for vaniyambadi in midnights. Please makesure the service of busses inside the bus stand atleast the vellore-tirupattur busses in the nights and stop other busses either in byepass or bus stand
                      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                        M
                        Mohamed Rizvan
                        from Dhone, Andhra Pradesh
                        Aug 19, 2018
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                        Address: Chennai, Tamil Nadu, 600004

                        I came from tambaram to chittoor via 144c, but in return back there us no information about tamil nadu bus service. Not even a single notice board. When i enquire about tambaram bus with bus driver and conductor of tn23 n2225 they are redirecting to apsrtc depo. A person belongs to tnstc not able to answer tamil nadu buses us disgusting. It shows the responsibility of our tnstc.
                        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                          E
                          Elamaruthu Asokan
                          from Coimbatore, Tamil Nadu
                          Aug 16, 2018
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                          Address: Coimbatore, Tamil Nadu

                          Hi
                          In tn 55 n 0880 bus is travelling from coimbatore to pudukottai. The conductor only allowing pudukottai passanger. But i want to karur which is in mid of these area... What can i do... But goverment had the green board in singanallur bus stand that karur pessanger can travel in any bus which pass through karur. Please some serious action against the condutor..
                          Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                          Worst service organization. Better to be sold out
                          I am small employee in pvt company recently am buying old small sony tv worth 1000 rs for home when go to my home am traveling chennai to vellore bus no TN29 N2353 CONDCTER TOLD ME FOR TV DO U PAID 226 RUPPES FOR PERSON 114 RUPPES charged for 226 TV WHEIT 5 TO 6 KG OTHERWISE GO TO DOWN THE BUS IS THIS WAY GIVE CUSTOMER VALUES IS tnstc

                          conductor not allowing travel in bus - Comment #3190427 - Image #0
                          MURALI MOHANNAIDU's reply, Aug 22, 2018
                          Tnstc that passiners are not traveling in tnstc
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                            R
                            Raja Ganesh M
                            from Salem, Tamil Nadu
                            Aug 15, 2018
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                            I was travelling from mahindra city to irumbuliyur in chengalpet-tambaram whiteboard 500 bus.

                            Date : 15 august 2018
                            Time : 11:45 am
                            T - b[protected]:45:16
                            Mtc ordinary 500 x as m
                            500 ci d56605 c55932 mp1/233j

                            The conductor refrained to stop at irumbuliyur despite of me getting near the door.. I asked them to stop. They shouted at me back saying i didn't tell them to stop. I am shocked. What's this happening.. It's their duty to stop at a bus stop. Even if no one in the bus is going to get down, won't be there anyone waiting in the stop to board the bus... I am seriously disappointed. I again came back from tambaram due the sheer negligence of this conductor and driver. They are poorly performing their duty.
                            +1 photos
                            Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                            Today me and my friend going to trirupati from tada . Bus conductor charge 180rs. But he prepared ticket of only 80rs from kalahasthi. 100 RS directly going to his pocket. When we ask for ticket, he misbehaved. Bus no. TN.21
                            N.1869. time of journey start 10:30am.
                            Please take serious action on conductor.

                            bus conductor rude and misbehaviour. didn't stop at the appropriate bus stop - Comment #3189079 - Image #0
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                              C
                              Customersakthi
                              from Bengaluru, Karnataka
                              Aug 14, 2018
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                              Dear depty manager (Commercial),

                              Bus no:tn.68
                              N. 0717

                              Bus type:tamilnadu state tansport corporation (Tnstc) (Express).

                              Bus division:kumbakonam division.

                              Bus starts:koyambedu bus stand (Chennai) to bus ends: mayladuthurai (Via:panruti, chidhambaram).

                              Journey date and time: aug 03rd 11:15 pm, koyamdedu bus stand, vadalur reached time:aug04th 4:23 am.

                              My journey starts: panruti (I have get into the bus in panruti) to my journey ends: bhuvanagiri (But, i have forced get down in sethiathoppu crossroad. Because they are not going via bhuvanagiri. They are going via sethiathoppu-keerapalayam).

                              In conductor shirt, conductor not having, name and badge number (Conductor id number). When i asked the conductor name, he is not telling his name. Also, conductor is telling you can give a compliant to me.

                              I have get into the bus in panruti, conductor told, did not go via bhuvanagiri. Its special bus. So, it would not go via bhuvanagir. For special bus charges are more. Even after paying more money. I am not able to get down which stop (Bhuvanagiri stop) i need to get down. They are not going correct route (Via:bhuvanagir). Then what is point, telling this is “special bus”, it would not go via bhuvanagiri. Any mayavaram bus (Chennai to mayladuthurai (Mayavaram bus) it will go via:sethiathoppu-keerapalayam)?.in display board any thing mention its will go via:via:sethiathoppu-keerapalayam?.
                              Above all, conductor using bad words and scolding me. Conductor is telling, if you want compliant, you can take the bus no and give compliant against me.

                              Please take necessary action.

                              If my side any mistake is there, please let me know sir.

                              Attached screen shot “bus no. Jpg”,
                              Attached screen shot “mayladuthurai board display. Jpg”.
                              Attached screen shot “bus ticket. Jpg”.
                              Attached video “bus conductor. Mp4”. (Speaking to conductor).
                              Attached video “bus driver and conductor. Mp4” (Speaking to bus driver and conductor).
                              +3 photos
                              +2 videos
                              Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                A
                                Anne-Laure Ricord
                                from Chennai, Tamil Nadu
                                Aug 13, 2018
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                                Address: Chennai, Tamil Nadu

                                To the attention of tamil nadu state transport corporation

                                My name is anne-laure ricord, student, french citizen and indian origin. I'm currently staying in chennai.
                                Today, i have taken the 27d bus at 4pm. I'm writing to you concerning the difficult conditions of the bus driver. Indeed, he doesn't have a proper seat and is forced to drive in deplorable conditions all day long.
                                I suggest you ought to give him a comfortable seat for him to drive in good conditions.
                                I have enclosed two pictures, one showing an indian bus driver seat and another showing a french one for you to acknowledge the difference. Please don't mistake me. I'm not saying that france is a better country, but french bus conductors have better conditions than indian drivers.

                                Kind regards,

                                Anne-laure ricord
                                +2 photos
                                Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                  P
                                  Prasanna Vengatesh
                                  from Uttiramerur, Tamil Nadu
                                  Aug 13, 2018
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                                  Address: Cuddalore, Tamil Nadu, 607001

                                  I am prasanna vengatesh while i am going to cuddalore to chennai via ecr @3.50am bus on[protected] i faced lot of problems. I booked a ticket and also i am waited for nearly 45min to sit. Even though conductor helped his known people from transport and his friends. I am a common man i don't have any contacts in transport or i am not a friend or relative of a conductor. So i booked ticket and stand in bus for nearly 45 mins. He treated me very badly. And also ask me to sit in the engine. I refused then he treated badly and offered one seat at the front and one seat at the back. And he showed his bad face by scolding me badly in front of the people who is travelling in bus.

                                  Why not a common man cannot be able to survive in tamil nadu without any influence.

                                  Treat the conductor and give him the punishment so that no one should do this again.
                                  Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                    S
                                    SureshDamodharan
                                    from Mumbai, Maharashtra
                                    Aug 12, 2018
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                                    I here suresh damodharan request to look in too manual ticketing conductor. We're we charged due to less passenger in the bus.

                                    I travelled from vellore to bangalore at 1:00am. As bus was empty, conductor asking luggage charges saying its very big bag you need to pay the luggage charge if not get down.

                                    He bought the checking officer and i was behind him.

                                    But he check and opened my bag and shown him it my complete dressed bag.

                                    And also he check my new baby boy dress. He says you have to pay. And denying conductor and me to travel..

                                    I don't know..

                                    Without any reason i had paid and travelled..

                                    Request you to please release documents from government saying the luggage weight and volume constraints.

                                    So we can avoid such kind of issues..

                                    Regards,
                                    Suresh damodharan
                                    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                      N
                                      Niteshsriram
                                      from Chennai, Tamil Nadu
                                      Aug 11, 2018
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                                      Yesterday (10.08.2018) night, bus number 66 (Tambaram to pondhamale) during 9 to 10'o clock no buses are came chrompet.in normal days more than 8 buses are available in these time. But why yesterday 66 number buses are not came.? I miss the pondhamlale cab. So one day loss of day. Who gave a salary for me. We need reasonable answer or i put a case against tnstc..
                                      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                                      Bus conductor collected extra money from passenger.and harshly behaved .Bus number242/D, TN-68 N-0645.10/08/2018 from pattukkottai to Chennai.

                                      bus 1 hour late - Comment #3182361 - Image #0
                                      bus 1 hour late - Comment #3182361 - Image #1
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                                        T
                                        Tamilselvan marudai
                                        from Chennai, Tamil Nadu
                                        Aug 11, 2018
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                                        Address: 600116
                                        Website: Tnstc

                                        Dear sir,
                                        I am traveling from cuddalore to chennai now in new bus with closing doors which introduced by our govt recently. I am sitting in 3 seaters which opposite to first door. I have requested conductor to close the door and he said that he will not close the door and asking me to sit back if i am not comfortable. He is simply responded but my question is what is the purpose introducing the bus with closing doors. I had been in karnataka and could see doors are always closed even in local buses. I am not comparing with other states.. Just sharing my opinion.
                                        Please take the necessary steps.
                                        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                                        Forgot to mention bus number
                                        TN-32N-4212
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