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Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

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Updated: Nov 28, 2025

Complaints 4212

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Bad 😕 It seems that Tamil Nadu State Transport Corporation [TNSTC] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Tamil Nadu State Transport Corporation [TNSTC] reviews & complaints page 163

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Address: Vellore, Tamil Nadu, 635801

Sir i m travelling daily from vaniyambadi to pallikonda daily. On 14.04.2018 chennai express bus no tn 23 n 2443 i ask conductor to give pallikonda ticket for 40 rupees he told to bus stop in fly over approximately it will be 1km to bus stand. Due to my emergency i accepted. Conductor telling that dont go to bus stand and stop at fly over itself. If fly over service dont gave stages and we also not suffer.

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Subaram Kumar

from Alappakkam, Tamil Nadu

Mar 16, 2018

Sir in chidhambaram bus stand there is no restrictions to pass urine.every passenger using bus stand as toilet.even can't stand more than 5 minutes very bad small please take action and maintenance the bus stand

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Address: 600002

Website: [email protected]

On 14/03/2018 wednesday between 9.55 to 10.05 in the morning i boarded a tnstc bus (Painted in the back as "myladuthurai - chennai") for chidambaram. But it was moving towards kumbakonam. I wanted to get down. But the conductor (Who is about 55 years of age) used filthy and unparliamentary language. "even md and bm of tnstc is subordinate to me. I am least bother aboutthm. #". Kindly conduct enquiry (1) not changing the destination board in rear (2) using filthy and unparliamentary words against the passenger (3) abusing verbally bm and md in course of his reply. (4) refuse to stop the bus to get down from the bus. (5) collecting rs.10 but refused to issue to issue ticket/

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Sreeja Vasudevan

from Mavelikara, Kerala

Mar 16, 2018

Tn 01 N 5281 today I travelled from Ekatuthangal to airport I had 100rs and I don't have change . I gave to the conductor. He told no change so get down from the bus at kathipara then change to another bus and started to abuse me . As a girl I felt very bad in front of other passengers . Kindly advise them to bring change and not to use bad words.

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With reference to the above subject, i had booked the ticket from bangalore to kumbakonam on 05.02.2018 and the journey date is on 09.02.2018 and the boarding point were at hosur.

We were waiting for the bus for about 6 hours and finally they told that bus had been breakdown near electronic city (Bangalore). One of your representative had confirmed this by writing in my ticket with your seal and told that we will give you a full refund. The same ticket i have sent the hard copy to the chennai address. Hardly one month gone, still i have received the refund.

Really i am fully frustrated regarding this incident, as i missed my one of the important official meeting on that day. No telephone is working for them. Very big organisation without telephone.. Nice to hear this in our tamil nadu.

I thing all the people who are working in this department belongs to 1950's total department is a mess.

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Address: 641008

Yesterday i booked a ticket in my debit card from rajapalayam to coimbatore and i cancelled it after some time but the money was not refunded till now. I want to know the status. Please respond me. I have waited over a day to ensure whether the money has been refunded but it have not ended in favour. So i have decided to register a complaint against the activity. Henceforth i bring you this case in your note.

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Address: 603103

I sudheer kumar pal kellambakka chennai
I asked to bus conductor this bus is going towards broadways or not. He told me today no bus available from kelambakkam to broadways. So i told bus conductor that this bus is going towards. He told me this is going to adyar depot then i told ok.
And i take to seat ticket and two luggage ticket with 132 rs. (Seat ticket fare for one person is 33
And one luggage for 33 rs)
And i politely ask the fare is increased
Then he react as a abusrd manner. And saw me own eye like he will eat me.
Then i told them this is your duty the passenger is asking you something so you gave reply in good manner.
I requested you take neccesary action on them.
Bus number is tn 01 8754

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Süđhîr Rïttû Pàúl

from Lucknow, Uttar Pradesh

Mar 17, 2018

I want to know about that matter..
And what did you do????

Süđhîr Rïttû Pàúl's [Complaint's author] reply, Mar 17, 2018

What happen

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Address: Tiruchirappalli, Tamil Nadu

While on my way from thanjavur to karur on 03.03.2018 i found my purse kept in my backpack missing. This incident happened when i steeped out of the bus in trichy bus stand. It is a pink colour purse which was containing a debit card, a pen drive and some important receipts and bills. If someone had noticed the purse anywhere please do kindly notify me.

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Address: Coimbatore, Tamil Nadu, 641048

Website: TNSTC bus driver rash driving

Tn33 2167 time 3.50pm koolipalayam junction on tirupur oothukuli road police barricade
The dver was coming from tirupur and i was coming towards tirupur.
I have approached the police barricade and almost entered it
The bus driver who was coming little far away from police barricade was driving at heavy speed and did not reduce speed and i had to stop the car. The arrogant driver asked me in indecent language
If you are coming should i stop the bus one mile away.
Rash driving and arrogant attitude.
He shouted at me for few minutes saying i should have gone to the edge of the road so he would drive without hitch.
Call me @ [protected]
B. Senthilkumar 55 nachatra homes ln. Nagar kalapatti coimbatore 641048
Kindly take action on the driver he is a disgrace to the service and dangerous to the safety of public and passengers

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Sumanth Kandukuru

from Jayamkondacholapuram, Tamil Nadu

Mar 8, 2018

Buses are not stopping in vaniyamchavadi. morning times there is no issue to walk from sipcot but in the night times its very difficult because of security issues..please consider this issue as a serious thing.

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Aarthygopi

from Gobichettipalayam, Tamil Nadu

Mar 8, 2018

Tamilnadu bus from salem to bangalore is very worst n cleanliness. Insects like cockroach are covered most of the seats.why we need to pay 180 for this unhygienic transport. please take immediate action.

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Sankar Rajendran

from Chennai, Tamil Nadu

Mar 12, 2018

We have booked a ticket from mayiladuthurai to Chennai via ECR by online. While boarding the bus, we saw the seat as it was worst ever and can't even sit. The whole night we couldn't sleep for an hour. We are paid the amount whatever you proposed but why you are not provide adequate service to us.

rash driving of tnstc bus no tn33 2167 - Comment #3036235 - Image #0

rash driving of tnstc bus no tn33 2167 - Comment #3036235 - Image #1

rash driving of tnstc bus no tn33 2167 - Comment #3036235 - Image #2

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Address: Namakkal, Tamil Nadu, 637001

Government and private bus driver's are driving over speed in city and town area which makes other road users scary or accident (Lose life).in 2 lane bus overtaking even if there other lane vehicle coming in opposite lane. Traffic police or authorities should take action on driver's and let them understand road safety. Would like to recommend tamilnadu government teach driver's (Not only bus all kind of vehicle) to understand about value of life and road safety to make people live safe. Take short film and show in tv (Time being i don't have photos or video otherwise i can upload here) but it's normal happening everyday life here so please take survey on the road and make immediate action to live peaceful life

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Pmrc

from Coimbatore, Tamil Nadu

Mar 7, 2018

Bus no: TN-45-N-2937.
DATE: 02.03.2018
TIME:3.45PM
BUS ROUTE: TRICHY TO MANAPPARAI
BUS TYPE: SUNDDING
COMPLAINT: BUS NOT STOPPED ON GOVT UNIVERSITY COLLEGE EVEN BUS WAS EMPTY. TOTAL APPROX SITING PUPILS ONLY 15 nos. Balance sheat EMPTY only.
Kindly take action both Driver as well as conductor.

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Bus fare was charged for express journey tickets but they made unnecessary stoppage in thiyagadurgam and some other unusual stops. It wont come under express bus stoppages. Im not against the stoppage point..in such cases why we need to pay express fare. It should come under normal bus fare category. Please dont waste people's money with excess fare.. If express fair it should stop in express stops alone. I know u people wont bother on people's need. Still i made my effort.

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Address: Krishnagiri, Tamil Nadu, 635107

I am varadharaju, my village kakkadasam, denkanikottai talk, krishnagiri district, morning everyday 8.40timed 40 no bus coming but they bus vs not stopped properly bus station, i have informed driver, it's to rash words using, i am told children's running to bus pick every day u have proper stop to bus stand. Include conductor also scolded.
Immediately action, you have not action delay i am rti informed.

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பாலாஜி சமுத்திர பாண்டியன்

from Kodumudi, Tamil Nadu

Mar 5, 2018

Sir/madam,
I travel from madurai to srivilliputhur frequently. Madurai to sengottai buses are not going to srivilliputhur bus stand. Instead they drop all the Srivilliputhur passengers in the chruch stop. I request you to take necessary action against those buses and wipe the grievances of srivilliputhur people

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Address: 641005

The incident happened on 27/02/2018 and this is regarding the bus number 1c (Government bus) in coimbatore where the bus driver did stop the bus at my desired destination and he also charged me more from ramanathapuram to central studio. This incident took place between 15:20 -15:35. I do not know the registered number of the bus nor do i have any other photos

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Mohamed yunus j

from Chennai, Tamil Nadu

Mar 1, 2018

I'm in coimbatore.i want to go to kangayam.so i try ro seat a trichy bus in singanallur at 3.15pm.but the conductoe refused us to get in bus.he was continuously arguing with the passengers.it was very unfair.i was standing in singanallur bus stand still no trichy bus came.the bus no is TN 45 N 3542.so please kindly take action on this issue.

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Address: 632301

I’m travelling in a ultra delux bus from polur to chennai by paying 155 rs and my seat is totally bad and while checking with the conductor he explained around 19 seats are in that same condition. If 19 seats are not good, the bus should be sent to fc or repaired.. This is not a fair practice by our government.. Getting higher bus fairs and providing unfair services to the passengers. Pls check the buses properly. Hope you guys change atlseat a bit. Totally pissed of with this government. It happens with everyone..

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Tn 30 n 0698
Conductor m. Shivakumar 4774
Dharmapuri to madheswaran malai
1) the passenger were in trouble since the driver doesn't stop the bus properly while boarding and departing
2) even womens and childrens also aged passenger got trouble because of them
3) conductor didn't give the change to many passenger massive loot by him
Help passenger save tamil nadu

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Address: Kanchipuram, Tamil Nadu

Dear sir am kavitha from perumbakkam, today 21/02/2108 i have travelled from tambaram to chengalpet in bus no. Tn 21 0775 and i found that there is a gap near the engine. If without knowing any public stands near to engine it may cause heavyou injury or may cause death.in front of bus it was wrotten as tnstc (Villupuram). Pls kindly requesting to clear the damage of the bus and avoid accidents. Pls take this issue as serious. We all might know one of the school going student was died due to carelessness of school van. I here with attached the photos

+3 photos

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Eashwar Ram

from Kattuputtur, Tamil Nadu

Feb 26, 2018

I travelled in the TNSTC bus strating at 9.40 AM ON 16/2/2018.

I TENDERED Rs506/ TO CONDUCTOR.

HE ISSUED THE FOllOWING TICKETS

BAU8 74689 Rs32.00

QHW1 010289 Rs 34.00

TOTAL Rs66/

HE IMMEDIATELY RETUNED Rs400, saying balance Rs 40/ i will return to you later.

in spite of repeated demands he never returned

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Address: Kanchipuram, Tamil Nadu

Madurantakam dipo pm officer more times kodur village buses 100a 100 buses also cut in kodur rote in more times. I am contact pm. Pm said bus fault. But correct reason is this busses go to special busses to tricky etc. More times i will call but no replay. The pm daily 1000rs special bus commission. So cut the kodur route buses. Please immediately correct action sir.

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Vinu79

from Ernakulam, Kerala

Feb 21, 2018

Road worst murthi nagar vyasarpadi jiva .pregnancy women problem to travels on this route so many times complaint given no body can solve for new road and vehicle damage parts so pls work immeditely.why public as to pay road tax on vehicle

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Address: 612001

From vadalur to kumbakonam - ticket fare is 80 rupees in setc.
Same ticket is charged as 90 rupees in crc. Though the conductors and drivers are earning same salary in both corporations and fuel cost is same. Bus maintanence is below average in majority of the buses. Then why the ticket fare is different. Please cascade and take immediate action.

Regards
Rakesh
[protected].

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Pnr number : t24071536

I booked the ticket in setc to travel from bangalore to karaikudi on 16/02/2018

I am waited in st. John hospital b. S for more than 3 hours and not noticed single tn bus.

Due to the cauvery issue in bangalore. Setc buses are not operated on that day. So, please refund the amount to the customers asap

I attached the ticket details as well

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Address: Cuddalore, Tamil Nadu, 607308

Bus parts are not in the good condition. I'm travelling from urapakam to tiruvannamalai. At the back steps of the bus the foot steps and the bus safety bars (Passenger using bars) are not fixed properly. More parts in the bus are damaged.in the bus passengers are struggling to travel. Please make a note of it to make measure of not permitting these type of buses in the travel. Taxes paid by the people but the transport department couldn't able to ensure the bus is in good condition or not.

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Shafeeque Suhail

from Vadodara, Gujarat

Feb 21, 2018

Am currently travelling from Adyar to Central in bus T A33154 MTC ORDINARY 21C A PM M D16574 C55012 MP192951.

The ticket charge was Rs 11. I gave 20 rs note and despite having change, the conductor refused to give me the remaining balance.

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Address: Chennai, Tamil Nadu, 600072

Respected officer, tnstc and setc bus seats or not comfort to sit passengers. The regular (Ordinary) buses the three seats and two seats are very small size not convenient to sit passenger during the long travel and very disappointing. Seats gaps are also very close so long journey leg start getting pain. I am requesting these problems need to be change. We are all humans this very basic thing has to get it done soon. The passengers are traveling in a bus for official and personal purposes. Even in travel for personal next day people get join to work is very difficult during this uncomfortable journey. Please do the needful

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Late Vrb Sivagiri Zamindar

from Durg, Chhattisgarh

Feb 20, 2018

I am travelling sankarnkovil to Puliankudi I am give 20 rs ticket price 12 the contector was not giving reaming 08 rs bus number Tn 1505

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FIRST ON NET

from Chennai, Tamil Nadu

Feb 20, 2018

Sir...I am studying in Anna University bit campus... Trichy...even though this is a highway...no one of the government buses Stop at this clg stop... actually if we show hands they really don't care...even for emergency times we can need to call a taxi... please resolve this issue...this condition is only for Trichy to Pudukkottai passengers...

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Govt bus charge is less is compared to private bus. From arakkonam to perambakkam govt bus charge 15 rs. And private bus cost is 22. Do something all the peoples are very sad. Pleaae to us same cost for private and govt bus
Sir we need same cost compared to govt bus. I know govt rules frame a rules for govt and private bus. Same cosr. But the private buses is the best time high collection of ticket cost please help sir /madam

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Feb 17, 2018

Updated by Harishagri Sir please help us soon

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