Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

Respected sir,
I am travelling from karapakkam to thoraipakkam daily. Due to some reason the bus fare got increased. I am not commenting anything about that. But even though if paid whatever the bus fare, the bus won't stop at bus stop. We have to walk previous/next stop while getting into the bus or getting down from the bus. If the bus stopped due to signal 10-15 feet away from bus stop is not our mistake. Also the way conductors talk is not fair. Today bus no: tn 1192, even after gave money to the conductor he didn't gave bus ticket (After asking twice). Its very simple thing from their view, not issuing a ticket/talking in a rude way. Normal humans day to today activity has impact because of this. Some action has needed for this on top of the replying as "customer support has been notified about the posted complaint".

Sir i am vadivelu residance no 18 ramanujam street, lakshmi nagar pattabiram, chennai-600072
Sir i am 76 years senior citizen i am using free bus pass, at present i want to renewal my bus pass

The avadi bus terminal bus depo pass issuing officer demand ration card for mark about issue new bus pass to me

Sir i lost ration card 2 year back i give police compliant and got the missing ceritificate

The instructed to meet branch manger about this issue but branch manger seccurity man not allow me to meet branch manger sir i am suffering without bus pass kindly instructed branch manger to issue the fresh bus pass thanking you
Yours
Vadivelu
My cell no [protected], [protected]

I have been waiting in shanthi nagar bustand bangalore from 9:15 pm jan 23 2018 till now but bus did not arrived till 1:30.

Kindly refund the amount, i have attached my ticket details for your reference, also i have added the dispute here.

Your operator is struggled a lot to answer all persons totally 3 busses did not come especially trichy and thanjavur.

You should have closed the reservation if busses are not available. Which is causing lot of frustration, time, money and effort.

Kindly refund the amount.

Operator name : shookalingam
Mobile number : [protected]

Date 23.01.2018. Bus number. Tn58 n1482. Time.10.20am. Destination thirumangalam. The tnstc driver has an excellent driving skill but he drove very fast especially at palanganatham tpk main road at 10.20 am. I draft this mail not to punish him or suspend. But i alert & request drivers not to do the same again, it may not affect them but the people who pass on the road. Kindly alert the driver and take necessary action again if he repeats the same.

I am getting 10, 000 salary in a month, my up and down daily fare was rs. (13*2) 26/- now it became rs. (29*2) 58/-
I was paying monthly (26days *rs.26) = 676/- which is 7% of my salary (Very huge & was wondering for this alot)
Now it became (26days *rs.58) =1508/- which is 15.1% (I don't have a word to say for this govt & planning ministers)

For your kind information i don't have a xerox machine to print money, if i work for 234 hrs (26 days) i just get only 10k salary in that you people claiming rs.1508/- (Worst than briticisms)

It is better to leave this state, lovely government, incredible govt.

Worst planning govt i never seen..

I honestly have no idea i[censored] people are going to check this or not.. But as a middle class female who hire a bus as a daily means of transport i am just not able to bear the fare.. I have a simple question to u people! Are u thinking that we are printing note n home.. I[censored] need money more from us provide such a kind of service... The bus itself will breakdown tomorrow for that u are asking benz car rental.. Stop sucking are blood... This time sure more nota for u.. I hope u all die by getting hit by bus...

Today i get in to bus m1 moving from velachery to ponniamman kovil stop whenn i was going they collected 15 rs from me when i was returning home in the same bus no change they collected 7 rs actually before this ticket change i know the amount collected from me 4 rs from 4 to 7 will be the correct fare according to 90 % increase but he gave me 15 rs ticket

I am a common girl, i travel mostly by bus. Normal local bus which was earlier a 9 rupee ticket, now they are charging 17-20 rupees. Alikely, they are charging double the amount everywhere. If this situation goes on, then how can we travel by bus. I travel nearly thrice a week from coimbatore to tuticorin. Earlier the ticket rate was 291 rupees (Ultra deluxe setc) now it has nearly doubled and they are charging around 450 rupees. People prefer government bus to private since the fare is less. If you government start to charge fare similar to private bus, then where will the people go. All people are not of the same status. People seek government buses because they can save some money which it costs in travelling with private ones. You say government is for the people, then do you wish people should suffer. There are many ways for the government to earn income, then why do you chose the transport option for your thirst. Do you think we should just stay inside our house without going anywhere. Just think of the people. Please retrieve the old fare amount as this is not feasible for everyone in our day to day life. Think of the people.

No mla or businessman using public transport. Only common people and students are using. I[censored] # are hiking fare from 17rs to 33rs means then how we can travel??. Ur government officials are not properly utilising funds. Better give all your black money, then in one night itself transport department loss will be cleared. I[censored] r not rolling back the fare hike. Then we won't vote ur government. Also u r telling that ticket fare is cheaper than neighbouring states.
U # won't increase liquor rates. But increasing daily transport ticket to double?? After fare hike only u r going to suffer heavy loss... Illiterate fools are government. Not even considering common people's pain.

Im booked my bus in sivagangai (162ud). But the conductor didnt wait for us.
We lost the bus. So i need the refund money or take the action to respective persons. My user name is sangeetha thangamani. Bus id number is 162ud. From sivagangai to chennai cmbt. Tickets for 4 persons. Total fare is 1428. My date of journery is 18.1.2018

Log in:sangee420
Password:january1234

Do the government officials give any respect to the public??.. Today morning all the buses were delayed and when me and other members of the public asked the time keeper who takes care of the route towards tambaram was extremely agressive anf rude towards all o[censored]s and especially towards female, the time keeper along with a driver who was standing next to him, started using foul languages and threatened us. Is this how you treat public, i have spoken to the branch manager shekar only via call since he was not available at avadi office. Please take care of these bullying and insults from. Time keepers and bus drivers towards public.

I have booked two tickets from bangalore - palani 879up (19:30) for dates
29/12/2017, 15/12/2017. And both he service has cancelled by setc.

Pnr number : t23210548, t23130290

I have couriered the etickets along with a request letter to

The deputy manager (Commercial),
State express transport corporation tamil nadu ltd.,
"thiruvalluvar house"
No.2, pallavan salai,
Chennai - 600002.

Still i couldn't see money refund happened to my card.

Kindly refund my money.

Regards,
Pradeep

Hi sir,

Daily evening around 8.30 pm i am waiting very long time for "v51 tambaram east" and "m45 kilkatalai"bus in t nagar bustand. Apart from this no buses are available for my home and i am staying in madipakam ramnagar.

Due to reason, daily i got pulled to take two bus to reach my location. So i request you to maintain bus for every twenty five minutes.

Regards,
Shajan. A

Dear sir,

User name: manikrish4278
Name: manivannan
Mobile no:[protected]
Mail id:[protected]@gmail.com

We booked bus tickets on friday (12/01/2018) from nagercoil to chennai. The transaction was not successful, tickets (7 tickets) were not booked. But the amount of total rs 3822 was debited from my account (Hdfc). So i request you to kindly refund the money back as soon as possible.

The bus conductor of this respective bus no tn 72 na 1758 talking unparliamentary words to my wife travelled from madurai to virudhunagar. Since you are a government servant it is not that there is no one is there to warn you. If this case is not taken into action i will report to higher authorities stating that the action is not taken. My moms sister is a judge in nagercoil court i will take serious action against the bus conductor. It is not mandatory that every passenger should carry less luggage and change in bus if that so the rule passed my the state government.
Regards,
M harris rajkumar
[protected]

Respected sir,

My nam is manoj pandian from coimbatore i am came to chennai for one business meeting in gunday. Yesterday day night agin i come back to coimbatore. I am waiting in alanthur for buses that time kongu bus is coming to that place i got that bus 450 fare amount i ll give to bus conductor 10.45 bus departure in alanthur on that time i ll ask to driver and conductor when will bus reach coimbatore he told arround 6.30 but they came salem in 6am then i ll go to ask driver he not give correct reason so i am very disappointment please sir taken action that bus driver and conductor kindly cancel the permit his not good transport his cheating public.

Thanking you

ஐயா என் பெயர் ஆன்றனி டினோ நான்[protected] அன்று சென்னையிலிருந�...⇄ கருங்கல் செல்லும் பேருந்தில்[protected] அன்று டிக்கெட் முன்பதிவு செய்தேன் ஆனால் டிக்கெட் முன்பதிவு ஆகாமல் அதற்கான தொகை ரூ.541 பிடித்தம் செய்து உள்ளீர்கள் ஆனால் எனக்கு இ-மெயில் மூலம் தெரிவிக்கவிலà¯�...⇄ அதனை என்ன என்று பார்த்து நடவடிக்கை எடுக்குமாறு கேட்டு கொள்கிறேன் நான் உங்கள் காலில் வேண்டும் என்றாலும் விழுகிறேன் அதற்கு உடனடியாக நடவடிக்கை எடுங்கள் pls

Hi, i am now traveling in the bus tn 30 n 1219 which is producing heavy noise because of engine heat, also some plastic burning smell, smoke are coming, and looks like this problem persists for a longer time. Driver and conductor are continuously trying to fix it using water!!! It is unsafe for people to travel in such unfit vehicle, please repair this or discard this vehicle for travel. Please take the necessary steps.

Hi team,

This is regarding the ticket, i tried to book ticket on online through setc website with my account. I used to book a ticket. I tried to book a ticket from trichy to chennai for 15/01/2018. The amount is deducted from my account. But the ticket is not booked,
The reference number is vin/tnstcltd /[protected]/0

Please check and revert to me.

Regards,
Suresh
[protected]
Email:suresh. [protected]@gmail.com

Hi team,

I supposed to travel tambaram to hosur on[protected] at 8:15 pm setc bus in sanitarium. Unfortunately i dont have to time to book the ticket and i tried to book it last moment but i was unable to book it. I saw seat no 19, 22, 30, 31, 32, 33, 35, etc was free and i sat an seat 19 which was free. But the conductor asked me to sit in the last seat otherwise get down the bus. I refused to sit last seat. He told he is the controller of the bus where he is telling passenger should sit their only and spoke very harshly. He dropped me in between tambaram and sanitarium. Need to take action against him.