Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

Dear sir am kavitha from perumbakkam, today 21/02/2108 i have travelled from tambaram to chengalpet in bus no. Tn 21 0775 and i found that there is a gap near the engine. If without knowing any public stands near to engine it may cause heavyou injury or may cause death.in front of bus it was wrotten as tnstc (Villupuram). Pls kindly requesting to clear the damage of the bus and avoid accidents. Pls take this issue as serious. We all might know one of the school going student was died due to carelessness of school van. I here with attached the photos

Madurantakam dipo pm officer more times kodur village buses 100a 100 buses also cut in kodur rote in more times. I am contact pm. Pm said bus fault. But correct reason is this busses go to special busses to tricky etc. More times i will call but no replay. The pm daily 1000rs special bus commission. So cut the kodur route buses. Please immediately correct action sir.

From vadalur to kumbakonam - ticket fare is 80 rupees in setc.
Same ticket is charged as 90 rupees in crc. Though the conductors and drivers are earning same salary in both corporations and fuel cost is same. Bus maintanence is below average in majority of the buses. Then why the ticket fare is different. Please cascade and take immediate action.

Regards
Rakesh
[protected].

Pnr number : t24071536

I booked the ticket in setc to travel from bangalore to karaikudi on 16/02/2018

I am waited in st. John hospital b. S for more than 3 hours and not noticed single tn bus.

Due to the cauvery issue in bangalore. Setc buses are not operated on that day. So, please refund the amount to the customers asap

I attached the ticket details as well

Bus parts are not in the good condition. I'm travelling from urapakam to tiruvannamalai. At the back steps of the bus the foot steps and the bus safety bars (Passenger using bars) are not fixed properly. More parts in the bus are damaged.in the bus passengers are struggling to travel. Please make a note of it to make measure of not permitting these type of buses in the travel. Taxes paid by the people but the transport department couldn't able to ensure the bus is in good condition or not.

Respected officer, tnstc and setc bus seats or not comfort to sit passengers. The regular (Ordinary) buses the three seats and two seats are very small size not convenient to sit passenger during the long travel and very disappointing. Seats gaps are also very close so long journey leg start getting pain. I am requesting these problems need to be change. We are all humans this very basic thing has to get it done soon. The passengers are traveling in a bus for official and personal purposes. Even in travel for personal next day people get join to work is very difficult during this uncomfortable journey. Please do the needful

Govt bus charge is less is compared to private bus. From arakkonam to perambakkam govt bus charge 15 rs. And private bus cost is 22. Do something all the peoples are very sad. Pleaae to us same cost for private and govt bus
Sir we need same cost compared to govt bus. I know govt rules frame a rules for govt and private bus. Same cosr. But the private buses is the best time high collection of ticket cost please help sir /madam

I have booked the tnstc bus from bangalore to trichy on 16.02.2018. The bus supposed to come to roopana agragara by 9.35 pm but the bus not at all came till 12.30am. I really felt bad about it. The worst transport in the world. They are not giving driver or conductor number to contact and other bus details like bus number. Pls take nessary action and change the entire system in setc

I have booked ticked through online & it is confirmed. As per schedule bus should departure at 10.00pm. I reached neyveli central bus-stand at 9-50pm, but bus was not there, because it started at early around 9:45pm.

Then i traveled to panruti by bike & catches the bus. But conductor was not provided the seat to me & that was given to someone even i have requested several times. He used even unparliamentary words, that i have never seen this much worst behavior. Bus was full, i travelled in standing up to bangalore (7hr-30min).

Request you to take disciplinary action against this conductor.
Attached my ticket copy.

Date : 11/02/2018
Time: 20:44
Bus route: coimbatore to trichy
Bus no. Tn 39 n 0195
We were travelling from karur to trichy
Complaint no.1
85 yrs old grandma wanted to stretch her legs due to pain of continuous journey and muscle contract but the driver and conductor didn't allowed her to do so, saying"should not keep legs on the engine place". Said that in a very disrespectful manner. P. S. She is an retired government staff and was practised as homeopathy doctor.
Complaint no.2
Not treating the passengers kindly and respectfully. A lady was sitting on a seat, conducter asked her to getup and sit on the engine cover since she is going to get down of the bus at mayanoor and made a lady to sit on the same seat as she was going to get down at trichy.
Complaint no.3
A old man asked to stop by a station which they won't stop. Driver told that old man "why you kind of people getting onto government bus and tourchering us. Why don't you travel in private buses. Old man appeared to be an illiterate.

Public transportation or private transportation, staff need to be kind, responsible, and should treat all passengers equally and respectfully.

I'm a engineering student. And i'm graphic designer. Every death line working time i'm doing my work in traveling time the output will be render. But in our state "if we using laptop inside the bus luggage ticket will be issued". Every time conversation happen finlay i take the luggege ticket.

In the time of growing countery some rules nagulation and updation needed for future generation.

So please consider my complaint as worthable one or give correct reason for luggegeing ticket for laptop.

And also laptop having minimum luggegeing weight lessthen 3kg.
Its like a mobile phones.

Tn 29 2621, the conductor refused to take in passengers traveling to hosur and only passengers who had to go to salem and made me get off the bus after traveling around 0.5 kms from where i got on the bus and blatantly said "i informed that only people going to salem should get in". Then what's the purpose of the banner pasted on every side of the bus which reads "hosur". I need an explanation and an action taken towards this issue, i'll wait for the kind of shoddy reply that's going to be provided.

- 2:55 pm, 10/02/2018

My daughter haripriya. T had booked ticket from coonoor to trivandrum on 9-2-2018 in setcbus i. D. No. 2424 with pnr no t 24047426 and ticket charge rs.709. (Seat no 32). She reached coonoor bus stop at 15.15 hrs. Though she waited up to 16.00 hrs the bus did not arrive. The passenger pickup time was 15.45 hrs. On enquiry the setc authorities informed that the bus left early. She had to arrange alternate transportation facility at higher cost and suffered mental agony. The irresponsibility on the part of the staff may be enquired into and the ticket fare may be refunded urgently, as per details in the online remittance window.
Yours faithfully,
Rajeev. G

I pick the bus in Gundy Railway station.I asked to conductor, ticket for kumanachavadi bus stop.Actual Charge is Rs.21.He has given the ticket for Rs.23.
In the ticket, mentioned like from anna university to Kumanachavadi.

He suppose to give ticket from Gundy Railway station to kumanachavadi for Rs 21.

He is charged extra money Rs.2.I asked him to give the ticket from Gundy Railway station to kumanachavadi.He said like, I can't.

Respected sir,

I am staying in chittampatti. I usually travel by bus which is coming from melur to periyar nilayam. I am not able get bus after 9pm. Because most of the government buses switched off the light and used national highway road instead of service road. Most of the i missed my train because of this issues. We don't have any other facility to travel. Please consider this this query in urgent basis. Please inform the drivers to use service road in all the time.

Thanks,
Thevan

Booked ticket post the ticket price hike, the next day of my ticket booking, govt reduced the price. I have not yet travelled, i emailed tnstc and when enquire about the refund, no news they just say contact chennai head office. So even though the fare reduced, i am paying extra and travelling. Example of worst management.
I enquired in the ticket counter also, they clearly say no refund.
Forcibly taking money from people, waiting for a chance to show my anger in a democratic way.

Good morning sir,
Today morning i have travel pudukottai to trichy in normal government bus total kilometres pudukottai to trichy 50km as per the government order per km 58p then
50×58=2900/100=29 but they charged me 37 i am asked conductors he say 75p km but in tamilnadu government press release is 58 kindly correct the ticket rate already the ticket price is high as per the government order kindly take immediate action

I travelled from attibele to dharga(Hosur) in government bus. The bus fare is 9rs. I gv 10rs. But the conductor did not give the balance 1re. He said not hvg change. But he was collecting change from the passenger. It is happening daily. Pls take action.

Respected sir,
I am travelling from karapakkam to thoraipakkam daily. Due to some reason the bus fare got increased. I am not commenting anything about that. But even though if paid whatever the bus fare, the bus won't stop at bus stop. We have to walk previous/next stop while getting into the bus or getting down from the bus. If the bus stopped due to signal 10-15 feet away from bus stop is not our mistake. Also the way conductors talk is not fair. Today bus no: tn 1192, even after gave money to the conductor he didn't gave bus ticket (After asking twice). Its very simple thing from their view, not issuing a ticket/talking in a rude way. Normal humans day to today activity has impact because of this. Some action has needed for this on top of the replying as "customer support has been notified about the posted complaint".

Sir i am vadivelu residance no 18 ramanujam street, lakshmi nagar pattabiram, chennai-600072
Sir i am 76 years senior citizen i am using free bus pass, at present i want to renewal my bus pass

The avadi bus terminal bus depo pass issuing officer demand ration card for mark about issue new bus pass to me

Sir i lost ration card 2 year back i give police compliant and got the missing ceritificate

The instructed to meet branch manger about this issue but branch manger seccurity man not allow me to meet branch manger sir i am suffering without bus pass kindly instructed branch manger to issue the fresh bus pass thanking you
Yours
Vadivelu
My cell no [protected], [protected]