Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

Hi team,

This is regarding the ticket, i tried to book ticket on online through setc website with my account. I used to book a ticket. I tried to book a ticket from trichy to chennai for 15/01/2018. The amount is deducted from my account. But the ticket is not booked,
The reference number is vin/tnstcltd /[protected]/0

Please check and revert to me.

Regards,
Suresh
[protected]
Email:suresh. [protected]@gmail.com

Hi team,

I supposed to travel tambaram to hosur on[protected] at 8:15 pm setc bus in sanitarium. Unfortunately i dont have to time to book the ticket and i tried to book it last moment but i was unable to book it. I saw seat no 19, 22, 30, 31, 32, 33, 35, etc was free and i sat an seat 19 which was free. But the conductor asked me to sit in the last seat otherwise get down the bus. I refused to sit last seat. He told he is the controller of the bus where he is telling passenger should sit their only and spoke very harshly. He dropped me in between tambaram and sanitarium. Need to take action against him.

Bus no. Tn 23
N 2408
Time morning : 4.50am

I am a passenger of the bus from thirupatur to thipambatti.
The driver and conductor told me that there is no stage available between thirupatur to dharmapuri. So many times i used premium service bus. Every time i got the right ticket. But this bus conductor told me like this.

He told me that if any passenger get into the bus from thipambatti to dharmapuri also consider as pochampalli to dharmapuri charges. I don't know how is this possible.

Please display the stage details inside the bus. So that no one will cheat. A govt order is there to display the stage along with corresponding fare list has to displayed inside the bus. But transport department didn't follow this properly.

Sir/madam,
I am writing this complaint on behalf of kallur primary health centre patients. There is an government primary health centre in nadukallur, cheramagadevi main road, tirunelveli. They dont have bus stop for this hospital. Patients need to walk nearly 1 km. Even bus drivers are not stopping the bus after 6.00 pm. Pregnant women are struggling lot. So i kindly request you to take action on it and provide bus stop for hospital.

Dear sir,
We booked 2 tickets through online yesterday.
The ticket amount was debited from my bank account.
But ticket not generated.

Details given below.

Online user name : [protected]
Booked date :[protected]
Debited amount : rs.602 /-

Travel date :02/01/2018
From : pattukkottai
To : chennai
Seat no. : 15 & 16
Bus time : 9.15 pm

Yesterday i send mail to [protected]@tnstc.in & [protected]@billdesk.com.
But still no one reply.

So, kindly requesting you please issue ticket as (Above) booked.

Thank you,

Regards,
S. Shajhan
Mob. [protected] & [protected]

I am sithanadan and writing this complaint on behalf of our regular panruti peoples travelling to chennai (149b).

From panruti to chennai tnstc bus (149b) everyday morning 5:05 am sharply started at panruti.
The bus not yet arriving at the correct time.
We are the passengers regulary travelling in this bus on every monday & weekdays (After weekends & holidays)
So we reserved the bus ticket on every satuday morning. We are totally interupted to reach the office, college, private company staff's in the morning hrs.
Really people's are waiting for long time. Even there is no further information about the bus arrival for time keeper side (Tnstc).

Today this 149b (Panruti - chennai) bus not coming on time. Some buses came from panruti depot onboard temporarily pasted (Tambaram).
We asked the conductor about the bus arrival. He doesn't know correct stage amount also.
Today i am asking the conductor for my stage ticket srm bus stop. He gave the (Tambaram/perungalathur) stage ticket.
Actual amount is rs.90/- (Srm bus stop). Today my 20rs. Is gone (Additonal charge & reservation ticket*10+10).
Last two weeks i am not getting the seat. Fully standing travelled from panruti to chennai. But my money goes every week.
So, i kindly request you to take action to arrange the bus on time facility and give the proper training to regular & temporary conductors.

I hope you, here after the buses come regulary.

We 40 & more people were traveled in your bus tn32- n3409 from cuddalore to pondy on 25/12/2017. Conductor of this bus, he charged rs 30/ - from cuddalore to pondy. People were questioned them, he replied that, as per management instruction. We should know which management tell like this?.
As per the motor vehicles act, 1988. (59 of 1988) whether it is possible to raise the tckt fare on mid night?. Both of them (Driver & conductor) misbehave to the questioned passengers. We made a complaint against them on pondy control room. Tkt no: 64451. Pl. Take the immediate action.
Until otherwise, we will put in face book & move to consumer court.
Tks& rgds,
Behalf of passengers welfare.

Today (25.12.2017), madurai to tirunelveli (Nagercoil) morning 10.15 am in mgr nilaiyai, madurai. Conductor mis behavior to me force to bus down and my heart to conductor foot force i fell down,. Bus conductor loose talking to our family members,,. I will to compliant supervisor, excuse to me next bus arranged. Pl. Minor punishment to conductor.

Sir/madam,
I am writing this complaint on behalf of my village people.
From gudiyatham transport corporation buses from gudiyatham (Old bustand) to allanguppam (Via karthikeyapuram, ulli kuttroad, sembu, pangarikuppam, pogalur, thurinji thalai patti, kidangu) buses are 7.20am 1a/b, 10.45am 25, 1.45am 25, 5.30pm 1 a/b these are the four buses coming to this route sir to support 10 village people but during the weekdays (Sunday and saturday) buses are coming regularly.in some sundays all buses are not available. So, i kindly request you to take action to provide the bus for this bus route regularly. (Note:no private buses are available in this route)
Thanking you.

Sir/madam,
I am writing this complaint on behalf of my village people.
From gudiyatham transport corporation buses from gudiyatham (Old bustand) to allanguppam (Via karthikeyapuram, ulli kuttroad, sembu, pangarikuppam, pogalur, thurinji thalai patti, kidangu) buses are 7.20am 1a/b, 10.45am 25, 1.45am 25, 5.30pm 1 a/b these are the four buses coming to this route sir to support 10 village people but during the weekdays (Sunday and saturday) buses are coming regularly.in some sundays all buses are not available. So, i kindly request you to take action to provide the bus for this bus route regularly. (Note:no private buses are available in this route)
Thanking you.

Dear sir/madam,

As i tried to book bus in our tamil nadu government bus, but tnstc website was not working properly. There is an error cause in from & to option.

After as i login in to http://www.tnstc.in/ website, there is an option from and to.in that as i tried to enter the places, but i cant enter due to auto correct problem. And also this website was too slow compare to other state transport websites. (Like ksrtc, apsrtc) please check all the problems an solve it.

So, kindly check with the server end and try to solve the problem as soon as possible. Because most of the people will going to book for festival time.

I have booked ticket from rameswaram to kanyakumari, journey date 27 sep 2017, pnr t22188041, no of seats 9, attaching the eticket copy, at the point of journey tickets have been cancelled from service providers, so we have booked and payed for other transporter, as they informed us it will be refunded, its been 3 months not yet rcvd. My contact details: [protected]

Kindly look into the issu and do needful asap

I am Balachandran from Chennai. I frequently travel from Chennai to Panruti. Since I have back pain I usually prefer SETC UD for ordinary bus. Since there is no direct bus to panruti I book tickets to Kumbakonam and get down in Panruti. When I missed booking and try to board the bus, the driver and conductor of the bus never allow me board the bus saying thee bus is not going to Panruti. This happened to me many times and one day I said I need to go to Vadalur and boarded the bus. Then asked for a ticket to Panruti, the driver said like he allowed me board the bus only because I said vadalur and he would not have allowed if I had to say Panruti. Is it like only people to Kumbakonam should board the Kumbakonam bus. And others should not? So shameful that we pay the taxes and denied of service. Will the government take action against this. I doubt it because even in tnstc site we were not allowed to book tickets to Panruti or vadalur. Only Kumbakonam. Were people in these places not paying their taxes. Or they demand services cost free?

Thirupattur to vellore - route no : 463 bus not operated regularly morning timing, route 463 morning time at ambur is 7.40, after private bus route-463 not operated frequently, after private bus we are waiting for above one hour for another 463, morning timing well collection from thirupattur to vellore, we are suffering at time not operated bus regularly. So kindly take the action immediately.

Another one vellore to gudiyatham route bus 84 & 89 evening timing above 6'o clock not operated frequently, that time we are waiting for above one hour at poigai stopping, evening time well collection at time. Take the action immediately.

In cbe 111 a route has multiple it college schools. At peak hours all the buses are full of rush... Depends upon that rush es get center to the bus to give space fro others... But conductor drivers not give time to the passengers no unboard so that peoples forcefully stand near steps to unboard so that space not used efficiently only through poor handling. I[censored] give time to unboard then they get into the center of bus and the whole process get benificient. And the route dosent have bus timing each time it varies but druver makes unstop the bus in each stop and say out of tme so problems again on unboard and boardng of passengers...
Must need a good traininga for all the conductors drivers... For my area...

570 bus not in thuraipakkam/okkiyampet route for past 1.5 hr. From 8.00 to 9.30pm. This happens regularly

All 570s, 570x etc do not stop. At all.. How are working women who are dependent on this bus for commute supposed to travel and reach back home within reasonable timings?

This is atrocious and needs to be looked into. We definitely have shortage of busses and "stopping" of bus at the stop should be strictly enforced to help the citizens.

A very frustrated traveller.

Usually at 10.10 pm one bus will start from karur bus station via mohanur to namakkal. But on 17.12.2017, even at 10.25 pm, the bus not yet arrived to the karur bus station. The people are waiting at this crucial night time for the bus. Really people are waiting for a long time. Even there is no further information about the arrival of the bus. This irregularity is not common in tamilnadu state government.

Dear sir/madam,

[protected]:

Actually my monthly bus pass renewal time is every month 10 to 15... At the time if it have any holiday i can go and renew direct to my bus pass. Otherwise, (No holidays) like this month i can renew my bus pass through my mother. At the time i gave the original id to my mother for the renewal. Then, as usual i take a photo to my original id and shown that to conductors they are accept and put sign in my daily sheet... But today[protected] tuesday) mr. Balachandar (Conductor) asked me to show original i'd card... I am explained the above mentioned details to him. But he is not accepted. Again ask me to take a ticket. I don't have original id, (Due to renewal) hove ever i show my id photos (Through mobile) and given a original daily passbook.
But, he is not ready to accept my words and taken a ticket from myself.
Now,
1. I need a proper reply from tnstc and conductor mr. Balachandar sir to this regard.
2. I need a ticket amount of rs.26/- from tnstc

Note: i am a regular consumer of tnstc for past 2years...

Details:
1. Bus started on 8.30 at erode, (Erode to sathy pp)
2. Conductor mr. Balachandran sir.

Kindly acknowledge this mail...

Copy to
1. Cm cell
2. Tnstc

Regards
Krishnamoorthy s
[protected]
Repco home finance ltd
(Promoted by repco bank-govt of india)
Erode branch

Bharathi buses not following time n not allowing government bus to stay on the bus stop... Govt. Bus conductor get bribe from bharathi bus person, so govt. Buses running behind the bharathi bus. Because of this mishandling, two buses at 5pm bharathi behind govt vehicle, 5.30pm (Bharathi behind govt. Vehicle) in sholinghur. So passenger want to wait for 30 to 40min. If remove the licence to the bharathi bus, it will good for the goverment. All the goverment buses running behind bharthi without much passenger. It is huge loss for the government. Govt bus conductors are get bribe from the bharathi bus person, following its word not bothering the collection. If you want i have the footage to submit...

Dear sir/madam,
Unstopping bus in anupparpalayam-tirupur, 9.12.17-3.30am to 3.50am

Iam continuously traveling from tirupur to covai on early morning, the buses between 3-4 am are stopping consistently (Tn39n 112), on early morning we woke and schedule the day work based reach, but due to these bus complete delivery is affected, business loss too, even on 2 rainy days in november also happened similarly.
We poorly depending on public transport to run up the life, so request you to take action in this regard.
Thank you
Saravanraj
[protected]