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Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

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Updated: Nov 28, 2025
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Tamil Nadu State Transport Corporation [TNSTC] reviews & complaints page 168

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B
bvprakash
from Chennai, Tamil Nadu
Oct 31, 2017
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Today 31.10.2017 11.15am i with my spouse and 3.5 yrs baby travelled from mattuthavani to paramakudi. Bus no is tn 63 1563.
My request stop is maninagar.
But, conductor refused our request and stopped in gh stop.
Sir, i request you whether it is our against consumer rights or conductor decision is correct.
Please remedy the issue.

With regards,
Prakash and family.
+1 photos
Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
Nov 07, 2017
Updated by bvprakash
With ref to my consumer complaint on 31.10.2017 regarding conductor denied the legal stop. I haven't yet receive any solution till date From tnstc.
So, I plan to proceed consumer legal rights against Tn 63. 1563 conductor on his irresponsibility activities against public.

With regards,
bvprakash and family.

Driver spoken too badly in wrong words . Route details - Nagercoil to Thiruchandur
Timing 4.45am
Kindly take necessary action.
I have attached screenshot of the bus number.

conductor denied the legal stop. - Comment #2902313 - Image #0
conductor denied the legal stop. - Comment #2902313 - Image #1
Yesterday (30.10.2017) I got the panruti to Chennai-tambaram bus from annagramam bus stop and found rusted and dangerously hanging luggage tray in the bus.it also safety issue.
Very poor maintenance.

Kindly take necessary action.

conductor denied the legal stop. - Comment #2902321 - Image #0
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    rainbiwdisplays
    from Chennai, Tamil Nadu
    Oct 27, 2017
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    Hi, recently i have traveled in tirunelveli dt and kanyakumari dt and i use govt bus for local transport. Many of the conductor are issuing ticket after touching their finger in tongue.
    1. It is looks bad 2. As notes are handling every one, their is enough germs generated, if they touch note and their tongue, health wise they will get affected.

    The management should do some alternative and to stop the practice in the interest of consumer and conductor.
    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
    Sir, I'm from vinnampalli @vellore dt govt providing 20A bus to my village since ast some decades to my area with no issues, but nw we r facing some problems due to one o[censored]netchical driver (name:babu) of last single of the bus is not provided last few weeks.so pls take action and solve my issues .
    Thank you sir
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      Vicky Michael
      from Chennai, Tamil Nadu
      Oct 27, 2017
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      Address: Erode, Tamil Nadu, 638057

      Hai, 27 octomber in travelled coimbatore to erode in government transport bus...
      One sharped screw in my front sheet... Its damaged my costly pant... And my skin... What is the action u can take? The pant prize 900 and medical cost 250
      How you returned my losses...
      And how you correct your mistakes...
      Plz contact my number [protected]
      +1 photos
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        JeevaTamilselvi
        from Chennai, Tamil Nadu
        Oct 26, 2017
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        Respected tamilnadu transport corporation,

        I am yasodha mathiyalagan from salem district. I was about to travel to erode for health checkup with my father so i got into the bus from nerunjipettai to erode in the bus named nsm (Bus. No: tn 33 ae 3944, saraswathy bus services). I was entered into the bus in the front side and my dad entered into the back side so we both didn't have proper communication and mistakenly me and my dad got tickets twice the time. Hence, i asked my dad to return the ticket and get money as soon as possible once i have watched that bus had a provision of two conductors at the front and the back side but the conductor refused to take one ticket and return our money. My father requested the conductor but he didn't mind about that. I am having the proof of tickets hard copy with me please take necessary action on this kind of money minded persons to recognize their mistakes because they are public servant.
        +1 photos
        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
        'POKKU VARATHU THURAIKU'...Na puducherry'la work pandra, thinamum marakkanam to puducherry, bus'latha poi vanthukittu iruka 21/10-2017 yendha'vidha munarivippum illa'mal bus kattanathai uyarthi irukirgal... ithana'la yenna mathiriyana common people niriya peir pathika padrargal...indha kattana uyarvai rathuthu seiungal...
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          Vaidy1987
          from Perambalur, Tamil Nadu
          Oct 24, 2017
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          Address: Thanjavur, Tamil Nadu, 612001

          1. I got into a normal tnstc bus of registration no tn 68, n 0621 from kumbakonam at 10.30 pm on 23.10.2017. I have to get down in guduvachery and i was given a ticket of 210 (Ticket price to koyembedu). I asked conductor the reason behind price raise and he said all tickets cost the same at nights.
          2. The driver verh fast and rash as he dint slow up in the speed breakers and on rough roads. All passengers were screaming at them but driver did not slow up till now. We are in vikravandi now and it continues in the same way. Both drivers and conductors are not responsive
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          Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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            M
            maag
            from Chennai, Tamil Nadu
            Oct 23, 2017
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            Address: 600101

            My daughter aged 16 years studying at anthiyur as a hostler left chennai on 22nd at 7.30pm taking a ticket to anthiyur.
            She was asked to get down at erode at 4.30 am to catch a bus bound for anthiyur.
            Just imagine the plight of the poor girl left in the dark,
            Had the conductor told the bus will not go beyond erode we could have refrained from boarding this bus meant for anthiyur terminus.
            Why they have issued tickets to anhhiyur just to leave a little girl in station which is not her destination.
            The errant conductor/ driver should be dismissed from service and jailed for their atrocities
            Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
            Bus no TN-32 N 4017. Charged RS 55 and didn't come by electronic city flyover when travelling from Bangalore to Hosur. They didn't respond properly even if we ask for our rights and charged RS 55 even o
            normal service road. Please kindly take action on these types of issues. And make passengers travel more faster and convenient. Thank you.
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              Jeffrey Anand J
              from Chennai, Tamil Nadu
              Oct 23, 2017
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              Address: Chennai, Tamil Nadu

              Today around 1: 15 pm, i took a d70 bus from velachery to wavin bus depot (Ambattur).. The ticket price was rs.12. I had 20 rupees with me for which the conductor said i can collect the change later when i get down. I calmly said okay. The bus became full and the conductor subesequently had enough change (Coins). When it was time for me to get down, i asked for the change but the conductor was not even responding properly and was behaving quite arrogant and rude like some gangster. Ultimately since i dint want to get into a fight wit him, i got down at the stop without taking the change. That situation is an example of injustice in this country. Such people should be fired immediately from the job. I do not know the bus number but i remember how he looks: he is a tall, dark person with a medium round face (No spectacles) and a small moustache. He got into the bus at velachery. Please take some action and moroever i want to file a case on him. I might sue the tnstc. Such gangster behaviour should not be tolerated.
              Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                Vigneshtamil1
                from Dharmapuri, Tamil Nadu
                Oct 23, 2017
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                Address: 627001

                Bus code e-3267. Seat no -19, 20. (Tirunelveli to koyembedu bus route). The seat cannot be locked. So i am unable to sleep. So my reservation gone to waste. I got back pain for ur irresponsibility. So take nessecary actions to solve this issue and will not repeat in future. The conductor has not take this problem serious. Thats why i complained here. Each driver and conductor should check the bus condition before its departs...
                Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                  Jayavel Kalliannan
                  from Ernakulam, Kerala
                  Oct 23, 2017
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                  Address: Erode, Tamil Nadu

                  Respected sir
                  On[protected] at 7.15 am we travelled from erode bus registration no. Tn 38 m 3096. Exit from bus stand i find one seat was no one occupied and i was sitting in that seat. The conductor came and informed that this seat was reserved for his higher officer at other stand and asked me to vacate that
                  But i refused to do that. Then he stopped bus behaved like biomass and asked me get down or stand then only bus will move.
                  Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                  I have border in Chennai bus, and I have lost my Jacket in bus in villupuram bus stand...Ticket no#37035, its normal ticket so that there is no bus number and other details...If possible pls contact me @ [protected].

                  Bus from Kumbakonam bus dippo

                  violation of rules by conductor - Comment #2893794 - Image #0
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                    J Madhavan
                    from Kulittalai, Tamil Nadu
                    Oct 23, 2017
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                    Address: Kanchipuram, Tamil Nadu, 603001

                    In chengalpattu to thirupporur route bus no. Tn 21 n 1210, in morning 6.30 am bus is standing in chengalpattu bus stand upto 7.10 am, after that driver is come to pick up the bus, he make one round to chengalpattu bus stand inside only after driver was told bus is not going and he is not giving any proper explanation also if i asking on the time, driver is told "you go and tell anywhere i don't care", this happened[protected]Monday) morning 7 o'clock, i kindly request you to take any action for this irresponsible activities...

                    In bus stand on time totally around 100 passengers are saffered, if i asking bus tippoo enquiry officer is also not giving any proper explanation

                    Please sir, i kindly request to you any action
                    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                      Karpaga Selvi.N
                      from Coimbatore, Tamil Nadu
                      Oct 22, 2017
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                      Address: Thoothukudi, Tamil Nadu, 628215

                      The buses which are crossing through tuticorin from thiruchendur to madurai or thanjavur.. Those bus drivers or conductors are not give respect to the tuticorin passengers. Those passengers are not allowed inside that buses. All the passengers are paid the money for travelling. The passengers such as women, children are affected very much. They are all waited too many hours for tuticorin buses. You must take an action about this complaint.
                      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                      Two women with children were forced to leave the government bus with children by the driver and the conductor.
                      They were asked to stand in the bus stand in heavy rain..
                      I request to take severe actions on those type of drivers and cleaners, these type of incidents spoils the image of the government.
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                        Rasaiah
                        from Chennai, Tamil Nadu
                        Oct 22, 2017
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                        Address: Chennai, Tamil Nadu, 600091
                        Website: tnstc.in

                        On 21.10.17 i boarded m1 route deluxe bus at ram nagar madipakkam towards kilkattai. Ticket details time 16:15:17 m1 054363cs 3936 mp02467a kaiveli to kilkattalai rs.11.00. I was carrying a small suit case with wheels. The conductor demanded luggage stating that wheel bags are chargeable under luggage. After citing previous travels for the last three to four years he lamented and accepted my plea. Please advise me if these are chargeable and upto what kg. Weight a passenger allowed to take free of charge with him in city travels.
                        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                          divyarajendran
                          from Jayamkondacholapuram, Tamil Nadu
                          Oct 22, 2017
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                          Address: Coimbatore, Tamil Nadu

                          Date[protected]
                          Time : 1.40
                          Place : premier mills
                          Bus :33h

                          Today i was traveling from premier mills to ukkadam around 1.30pm. Though the bus was overcrowded the front seats which is allocated for ladies are occupied by men. Regarding this i approached mr. Dhandapani (Conductor), he did not take any action instead he told the back seats are occupied by ladies so it is okay.

                          This is really bad thing in bangalore. If that is the case why it is allocated as ladies.

                          Please take necessary action regarding this.

                          Thanks,
                          Divya
                          Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                          Oct 22, 2017
                          Updated by divyarajendran
                          This happened in coimbatore. Bangalore is typo error. Kindly ignore
                          There is no time to maintain at thiruvallur bus stand for ponneri bus.

                          Today evening 16:30 bus not came till now 17:30.
                          And there is no proper response from the officers.
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                            Unknown1711
                            from Perambalur, Tamil Nadu
                            Oct 22, 2017
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                            Address: 625001

                            Respected sir,
                            I travelled from madurai to chennai on 21/10/17. Ultra deluxe class, 8.15 p. M bus and the route number is 137 v. I booked one of the ladies seat, my asile seat was empty. Though conductor was aware of that he didn't ask anything till bus crossed madurai. Later by 12.30 a. M while i was asleep suddenly i felt someone shrugged my shoulder it was conductor and some person who was standing. The respected conductor in command able mode asked me to shift to conductor seat which is not that much comfortable so i refused and politely told i cannot go as this was my seat.in anger he told them i will sit asile to you and left the place. Later suddenly he came and sat near me and he was sound sleep. Is this the way he treats the lady passenger who is travelling alone. I couldn't sleep as the seat of the bus was little spacey. He was not even aware whether bus has reached tambaram. Bus driver woke him up. I am completely felt shaken by such an activity. Please take an action against him.
                            Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                              lavalona81
                              from Tindivanam, Tamil Nadu
                              Oct 21, 2017
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                              Address: 604001

                              Respected sir
                              I am an employee working in cuddalore. I am from tindivanam. 20/10/2017 on wards without prior intimation tamilnadu registration govt buses raised their ticket fare. Form pondy to tindivanam rs.30/-. Without g. O they are increased their bus fare. Date : 20/10/2017 bus no:tn 32 n-2920 bus name thiruvannamalai exp. I have the ticket with me also. Please interfiear in this matter and give solution for this
                              Thank you
                              R lavanya
                              Tindivanam
                              Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                Mukuntharaj CN
                                from Hosur, Tamil Nadu
                                Oct 21, 2017
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                                Address: 605003

                                Pondicherry government raised the bus fare two days before but the setc has charging high from pondicherry to chennai. The ticket giver collected 10 rupees additionally in the fare even for 20 kms. How the pondicherry rule applied in tamilnadu bus service. What is going on. I paid rs 45 instead of 32 or 35 from pondicherry to odiyur - 60kms in tn21 n 1735 on saturday morning 21 10 2017.
                                Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                  guna8886
                                  from Chennai, Tamil Nadu
                                  Oct 19, 2017
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                                  Address: 631209
                                  Website: Tstc

                                  When i was start my journey at the time 9.30 pm. Tiruttani to arcot bus number tn
                                  23 - n-2333 i have one lcd tv. Box. And the time i read to pay lackege time but condructor ask me u pay 100 for lackege other wise get don't he will stole me bad words ticke rate tiruttani to walaja only 22 rupees but he collect 122 rupees from me please kindly take action to that conductor
                                  Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                    Rajasekaran2204
                                    from Coondapoor, Karnataka
                                    Oct 16, 2017
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                                    Address: 635109

                                    Dear sir/madam.
                                    I'm travelling every day from bangalore to hosur every day. And i come back from on bangalore at 21.00 p. M. At this thing me there are lot of buses going from bangalore to tamilnadu. Many a times iam and many other passengers are not allowed to get into the bus, even when f busses are going empty. Why is this kind of behavior. This is public transport and this kind of behavior is not serving public.
                                    Request you to take this complaint and do the need. Thankyou
                                    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                      Vaishali venkatesan
                                      from Neyyattinkara, Kerala
                                      Oct 16, 2017
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                                      Address: 606601

                                      This is a rainy season.in most of the buses travelling between chennai and thiruvannamlai, rain water is coming inside bus via roof. It is very difficult for children and senior citizens to travel. For many poor people, bus is the only way of transportation. Bus is the only transport which reach each and every part of state very easily.

                                      Can you please repair those buses and provide a comfortable journey for passengers.

                                      To achieve development of our nation, we should first take care of these small small things.

                                      Thanks and regards,
                                      Indian
                                      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                                      A paritular bus from Chennai to pondicherr getting extra fee of RS.20 in addition with actual fare.this makes uncomfortable on people by Tamil Nadu government
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                                        C Ramakrishnan
                                        from Perambalur, Tamil Nadu
                                        Oct 16, 2017
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                                        Address: Thoothukudi, Tamil Nadu

                                        I am a passenger of tn 67 n 0903 get up at eppodumvendanu bus stop in thoothukudi to sivakasi route bus on 14th october 2017 at 19.52hrs and asked ticket to kovilpatti with a request to get down industrial estate bus stop at kovilpatti but the conductor denied to stop with a reason of no time to stop at non stopage at the same time the bus has been stopped for 5 minutes at keela iral village snacks shop where no stoppage for any buses to purchase snacks for themselves.
                                        I asked the conductor that snacks is more value than passangers and time available for purchase yourself, he asked me to show my identity card, i show my identity and asked him to inform his name but he refused to say his name
                                        You are requested to take necessary action to denied stop at bus stop and stopped at non stopage for purchase of snacks, as well as why asked to show identity card from passangers
                                        I also requested to intimate the action taken on this complaint
                                        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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