Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

Respected sir,
I travelled from madurai to chennai on 21/10/17. Ultra deluxe class, 8.15 p. M bus and the route number is 137 v. I booked one of the ladies seat, my asile seat was empty. Though conductor was aware of that he didn't ask anything till bus crossed madurai. Later by 12.30 a. M while i was asleep suddenly i felt someone shrugged my shoulder it was conductor and some person who was standing. The respected conductor in command able mode asked me to shift to conductor seat which is not that much comfortable so i refused and politely told i cannot go as this was my seat.in anger he told them i will sit asile to you and left the place. Later suddenly he came and sat near me and he was sound sleep. Is this the way he treats the lady passenger who is travelling alone. I couldn't sleep as the seat of the bus was little spacey. He was not even aware whether bus has reached tambaram. Bus driver woke him up. I am completely felt shaken by such an activity. Please take an action against him.

Respected sir
I am an employee working in cuddalore. I am from tindivanam. 20/10/2017 on wards without prior intimation tamilnadu registration govt buses raised their ticket fare. Form pondy to tindivanam rs.30/-. Without g. O they are increased their bus fare. Date : 20/10/2017 bus no:tn 32 n-2920 bus name thiruvannamalai exp. I have the ticket with me also. Please interfiear in this matter and give solution for this
Thank you
R lavanya
Tindivanam

Pondicherry government raised the bus fare two days before but the setc has charging high from pondicherry to chennai. The ticket giver collected 10 rupees additionally in the fare even for 20 kms. How the pondicherry rule applied in tamilnadu bus service. What is going on. I paid rs 45 instead of 32 or 35 from pondicherry to odiyur - 60kms in tn21 n 1735 on saturday morning 21 10 2017.

When i was start my journey at the time 9.30 pm. Tiruttani to arcot bus number tn
23 - n-2333 i have one lcd tv. Box. And the time i read to pay lackege time but condructor ask me u pay 100 for lackege other wise get don't he will stole me bad words ticke rate tiruttani to walaja only 22 rupees but he collect 122 rupees from me please kindly take action to that conductor

Dear sir/madam.
I'm travelling every day from bangalore to hosur every day. And i come back from on bangalore at 21.00 p. M. At this thing me there are lot of buses going from bangalore to tamilnadu. Many a times iam and many other passengers are not allowed to get into the bus, even when f busses are going empty. Why is this kind of behavior. This is public transport and this kind of behavior is not serving public.
Request you to take this complaint and do the need. Thankyou

This is a rainy season.in most of the buses travelling between chennai and thiruvannamlai, rain water is coming inside bus via roof. It is very difficult for children and senior citizens to travel. For many poor people, bus is the only way of transportation. Bus is the only transport which reach each and every part of state very easily.

Can you please repair those buses and provide a comfortable journey for passengers.

To achieve development of our nation, we should first take care of these small small things.

Thanks and regards,
Indian

I am a passenger of tn 67 n 0903 get up at eppodumvendanu bus stop in thoothukudi to sivakasi route bus on 14th october 2017 at 19.52hrs and asked ticket to kovilpatti with a request to get down industrial estate bus stop at kovilpatti but the conductor denied to stop with a reason of no time to stop at non stopage at the same time the bus has been stopped for 5 minutes at keela iral village snacks shop where no stoppage for any buses to purchase snacks for themselves.
I asked the conductor that snacks is more value than passangers and time available for purchase yourself, he asked me to show my identity card, i show my identity and asked him to inform his name but he refused to say his name
You are requested to take necessary action to denied stop at bus stop and stopped at non stopage for purchase of snacks, as well as why asked to show identity card from passangers
I also requested to intimate the action taken on this complaint

Hello, i've booked ticket from neyveli to chennai dated -15/10/2017 and the seat alloted to me doesn't have knob for push back and the window got struck seems like it can't be open ever. I've used to travel between chennai and neyveli often and i could see almost all the buses are with same condition. Deluxe bus charges 30-50rs extra from normal bus but still the condition of seat is very poor, what is the use of paying extra for suffering.

இன்று பஸ் தாமதமாக வந்ததும் இல்லாமல் ஓட்டுனர் தங்கமணி என்பவர் பஸ் ஸ்டாப் ல் பஸ் கை காட்டினால்தான் நிற்கும் இல்லையெனில் பஸ் நிற்காது என்று பயணிகளின்மேல் ஆவேசம் கொள்கிறார். பஸ்ஸை அதிவேகத்தில் பிரயாணம் செய்து பயணிகளுக்கு அச்சத்தை உண்டுபண்ணுகிறார் தாங்கள் தகுந்த நடவடிக்கை எடுக்க வேண்டும் என தாழ்மையுடன் கேட்டுக்கொள்கிறேன். பஸ் எண் 14 புதியம்புத்தூர் to தூத்துக்குடி, நேரம் 8.34 am, tn72 n 1684

From krishnagiri to shoolagiri from 8.05 am to 8.40 am no bus was not going inside shoolagiri, all bus conductor was saying don't claim for shoolagiri the bus was only for hosur and bangalore not for shoolagiri lot of numbers are waiting in bus stand
How should we to office in time so kindly give some facilities for us
Eg: one bus conductor says will not go to shoolagiri tn 29 n2459

I got the bus from villupuram to tindivanam and the price was rs25 and i gave him 100 he asked for change so i gave a five rupee he would return 80 rs but after providing that also he did not returned the change i thought that after he finishes getting tickets from all he would provide the change but even after that asking for change he just asked to get from the stop where i have to get down just after me getting down he just took off the bus, doesn't a conductor have to have the change with him
Reg no:tn32n3260
Date:09/10/2017
Time :07:00am

Sir,
As today (07oct/2017) bus no : tn 45; n3461, 5:00 pm at chengalpattu toll gate. The above subject bus conductor was stop the bus an over half hour and he full the bus topover by somu he of goods (Like bicycle, plastic chairs, wood and government free fan, etc..)

As a passenger we ask him why you are stop this bus over half hour, he is not properly answered to us and he also do the porter job over there in the mean time driver also not asked any questions for him.
So please take this complaint and take the proper action against him.

Kind regards,
Jana

Govt bus a12 from tiruppur to mudhalipalayam village (Avinashi) scheduled for 2 times per day. Morning 7 am and night 8 pm. Only two bus services are there for that village and people are suffering un proper bus services.

The problem is govt bus is not coming to that village.
This is because of that bus driver and conductor. They stopped bus in cheyur and return back to tiruppur. They are not entering into village areas. Village people are complaint many times but o action taken for this issue

Am from keeranur pudukottai district. Now am travelling on the bus.

There're two stages on my area like bus stand and lakshmi theatre stop.

Today i got in bus from lakshmi theatre stop but the conductor putted ticket from kulathur stage

Kulathur is 2 kms away from the keeranur. I asked the reason for this but he doesn't answer properly. It's happened lot of time they are cheated my area peoples always need immediate action

Regards

Mubarak ali

[protected]

I was traveling from arakonam to sholinghur by tnstc bus and tendered rs.10 coin. The conductor has refused to accept the same and informed that they have been advised not to accept rs.10 coin. When rbi has clearly informed that rs.10 coin is a legal tender why is not being accepted by the state owned transports? If this is the case, how will the public get confidence of accepting rs.10 coin? Is there any possibility to take appropriate legal action against tnstc for the refusal? I don't have the ticket, but have the details of the conductor and the bus number.

Old vehicles in Chennai, especially Autorikshaws, Tempo Travellers and vehicles like Tavera, etc are causing a lot of pollution. The smoke left by most of these vehicles are very dark and is a major reason for pollution in the City. For e.g. you may test vehicle TN09 AP 8095. The smoke some times is irritating to eyes and some times also clouds the road. Please take necessary action to remove these vehicles from the roads.

We are from rajapalayam to chennai.. Here heavy raining falls, at that time into bus all windows are in bad condition as well as opened windows... Fully rain waters are flow into the bus... Most of the passangers are in standing position. How, we are continue our journey.. Its a night time also... Kindly take a action for this... And immediately change the bus in mudurai dipo... Please... We are waste of our money...

I mailed to "[protected]@tnstc.in" for a clarification in online booking. They replied in a very generic way, when i asked for further detailed clarrifications there was no response from them. Actually i want to book a online ticket on 17th oct-17 from chennai to tuticorin. There was no option to choose "perungalathur" as pickup point earlier it used to show the pickup point. But no clarrifications was given from the mail team.

Near pennagaram there is village named chinnavathalapuram which is in dharmapuri district.in that there is only one bus in the evening to go through. Near by schools students and teachers has to go in that bus only. There is a rude driver who will drive bus on tuesday and thursday alone. He is a psyco he threatens people while stopping the bus he used to go like dashing the people outside who are standing in the stopping and whenever travelers are sleeping he used to scold that why are u sleeping and he drives roughly when they sleep... Many of them got backpain because of his rough driving and he used to tear the tickets of the conductor when he was not there. Mainly there is no guarantee for peoples life if continues like this. So kindly take steps as soon as possible because nobody should affect because of his psyco behaviour

Hi,

I booked 2 tickets from Salem to Bangalore on travel date Oct 2nd 2017 Time 2:23pm. Before the bus leaving from salem bus stand we caught the bus but the conductor refused to provide the reserved tickets for us as you are late.After the long conversation the conductor told he will provide seats in the next bangalore bus.He had a discussion with respective ticket checker/incharge and assigned 2 tickets in the next bus and he left.In that time the respective bus conductor was not there.After he came he was not ready to provide seats to us.While taking this issue to the ticket checker who assigned the ticket to us, he also said we can not provide seats.If you want you can travel as a normal passenger after taking tickets.

In case if we did not caught the booked bus it is fine but even after we caught we could not travel by using our reserved tickets.It disturbed us mentally and physically a lot.

PNR No : L22418715

As we are not travelling with our booked tickets(We reached before the bus left from the bus stand) refund our money

Thanks,
Gobu