Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

Sir i am a lady of 28 years, i am travelling from chennai to pondy at 4:00 - 6:00pm in via chidambaram bus route. I have asked the conductor to stop at latha steel but the driver didn't stop stating the reason that there are some crackers but there was not at all crackers burst there. I am very frustrated due to misbehaving of the driver and conductor. I had to pay auto driver to reach my place
My bus details, :
Vpm
Aa21
Bus:chennai-pondicherry

Sir yesterday 28.09.2017 02.00pm to 02.30pm i requested to conductor for travel from perungulathur to melmaruvathur for travlling bus such trich - salem-puduchery etc but all the conductors are denied to allow thegovt buses bu ti can saw the same buses were stopped the melmaruvathur bus stop. Being th govt servant not follow the rules of govtment rules pl instruct the such kind of people of govt conductor to follow the rules in future. I should very much torture to delayed pick up of my daughter she is stidied in medical in adhi parasakthi college.

Sir,
Tn 72 1519 bus
Route ; tenkasi to kollam
Punalur stand i go to kottarakara with luggage (Kerala lottery tickets) for my shop
This is punalur lottery office tickets i have a proper bill for this tickets but conductor says permission not allowed for this thinks yea sure kerala state lottery results not allowed for tamilnadu but bus is going on kerala so y the problem.
Then he say to rash speaking and very bad words heavy rain on going he stop the bus in out of city then he say to me get out the bus. My tickets are damaged in rain i loss the 15000 rs value tickets

So pls take the action

From chennai to tirunelveli. Route no. Is 198 ud. Bus time @ koyembedu is 21.30. Seat no. Is 2. I was in time at 22.00 at perungalathur. Bus departure time is 22.30. But that # enquiry counter not announced properly and also spoke very vulgarly... They were not behaving properly to even woman. Spoke and shout in bad words very badly.. This has to be taken proper action. I am hopelessly left perungalathur at 00.46 by taking private bus. Our government reputation spoiled very badly... Not on single day.. But on every holliday timings... The whole enquiry counter people has to be dismissed for the betterment of our government.

Ticket no. 263622 dt 24.09.17.
Bus no. Tn 32 november 4088. I had taken ticket from vpm to melmaruvathur, travelled with my wife & child. I humbly requested the conductor to stop the bus in acharapakkam. He just shouted that bastred you people are making nonsense. I told him to speak in good manner. He again shouted in unparlimentry words. He told that even branch manager also can't pick even my hair in the pennies. Sir i hope justice will be got from your end.

Dear sir,

I am travelling from coimbatore to salem in the setc bus number tn. 01. N.9703 which runs from calicut to salem. I boarded the bus at 2am from the coimbatore bus stand. I got injured while boarding the bus as there is dangerous iron nail coming out from the steel sheet at the entrance door of the bus. My shirt torn and that accident bruised my arm. These nails could be extremely dangerous especially for ladies and children.
Moreover, i spoke to the bus conductor regarding this serious incident, he misbehaved and told he is not responsible and then i asked for complain log book which he refused to provide. This is really unprofessional and irresponsible behavior by the bus conductor.
I request you to take action immediately and enquire the conductor regarding this incident, and also please fix that dangerous door of the bus where steel iron nail is out.
I am attaching the photos for your reference. Please find the attachments.

Today i boarded bus no. Tn74 n 1815 at salem new bus stand with my family consists of 10 members at about 4.30 pm. Since my one year child was sleeping i reduced the volume of audio player in the bus. For that conductor santosh kumar told me "nee edhukku daa touch panna. Keela erangi vaadaa". I told him give respect or else i will also call u like that. He again told naan apdi thaanda pesuven nee enna pannuva. Seeing that my family members came out side the bus and start quarrelling with him. Seeing the family, he told driver to drive the bus 10 mins before the departure time and the bus was not even filled with half of the people.
I stopped the bus and called the timekeeper over there. I made a complaint with timekeeper and report the matter to duty police at local police station. I request you to teach the conductor how to behave with the public and take departmental action against him. I am a serving officer of indian navy and i will take this matter through proper channel.
Thank you.
Muthu saravana kumar
Ph. No. [protected]
Indian navy

Hi

Today i am traveling with my family from pondicherry to chennai.. Setc 17:00 booked 3 seats with my child is too.. Even though i booked 3 tickets the conductor collected me the child is not 13 years old.. Yes i know that she is just 5 years old.. For our privacy we booked 3 tickets... Conductor got from me 1/2 ticket charges but he never gave us any acknowledgement of online booking..

Can you please take action on these..

Route:chennai to arni
This complaint is regarding high ticket fare collection than normal. High ticket fare is collected in tn delux buses of rs.105 from poonamallee to arni.in normal tn transport buses they used to collect rs.70 from arni to poonamallee & rs.93 for arni to koyambedu.in tn delux buses they collect rs.15 more than normal tn bus rate. Nowadays the fare is much more than normal fare to rs.35. Many people really feel bad for this. We can afford difference of rs.15 between normal tn buses & tn delux buses. The travel between these two type buses doesn't have that much difference. Due to high fare collection arguments occurs between the public & the conductor & driver. Sometimes arguing public are dropped in middle way. Please consider this as high priority & please do the needful asap.
Thanks in advance,
Public

In coimbatore to sulur route bus 30c tn37cw7977 they dont give minimum fare 3 and 4rs ticket even we travel from ukkadam to town hall or ukkadam to sungam (Next to sripathi stop) they give only 5rs ticket
If we asking about the ticket they returning the money step down from the bus in road
We facing the problem daily
Kindly take necessary action please

My name is dinesh kumar subbaiah,
Am arose from vadaserry bus stand to madurai in the bus (Tn58n 1685) in that ticket but am travelled on (Tn59a 2280) at tirunelveli bus stand
My bus driver went to out of bus and pass urine outside and he punished by corporation of tirunelveli, so its get some (15mins) late to arrive, then the conductor come amd said we are unable to drop u, so we ll transfer u on another bus,
Suddenly i asked many times to that conductor, that bus can drop at maattuthavani or aarapalayam?
He answered yeah u can reach maattuthavani by that bus, and am not satisfied, so am asked to that another palani bus conductor, he was also said that too.. So i confirmed and get that bus, several time going at the spot of vannaarapettai, tirunelveli that conductor ask to me the ticket, i showed that ticket and am told i have to go to mattuthavani, but am shocked from his reply, he said no
They ll not draw me maattuthavani, they ll drw me on aarapalayam
Am wedge nght 10.30 how i ll arrive my home?

I am travelling in coimbatore to tirunelveli govt from. I was on boarded from national engineering college kovilpatti. Just after few minutes the bus stopped at a place in highway. It is not even a bus stop. Couple of passengers de boarded from the bus. During this time i was standing in the bus because there were no seats available. And the conductor used unworldly words about me and my family just because i was in the path of his movement. So now that i filled a compliant i hope you take necessary actions i u don't i have plan of damaging that conductor's family to bare dust

Bus service between poonamalli and pattabiram run not as per timing. No time table is displayed. So people doubt that bus driver and conductor have deal with share auto driver team, near rs. 20 is needed for auto, many buses coming at same time and running empty, if the buses are running as per displayed timing, poor people will wait and plan the travel as per timing, but present situation spoils name of TNSTC and TNGOVT. Please take necessary action

Hello sir / madam,
I'm Saravanan from namakkal resident in namakkal. My contact number is [protected]. Today 15-sep-2017, 10:50am, boarded on collectorate office, namakkal to erode government bus. While I'm inside the i got a seat and seated myself. After reaching velagoundampatty, the conductor was front side of the bus. I was waiting for him to get back side of the bus where i was sitting. After sometime he got back side, asked for a tickets who are boarded on collectorate. So, i reached my pocket, got a 100 rupee note and tried gave it to him, but in the meantime i was getting my money out, he started to note something on his handbook, so i waited patiently for him to see me. After a quite sometime, he see me, and asked me, where were you boarded, i said, i boarded on collector office, then he got tensed, and raising hand over my face started scolding which affected me a lot. Every sentence he finished, finished with bad word ( punda ). I was so much embarrassed og this. And didn't expect this behavior. I still don't know what i did wrong. And I was politely tried to explain things to him, but now he was trying to slap and shut up me. Is it this conductor trained for to do slapping on passengers. I'm worried about this society!! And so much embarrassed!! The conductor he himself behaves as the emperor of the india and he is the only citizen deserves the respect from anyone.

Conductor name: K.S.THANASEKARAN
Bus Number: TN33 N 3164

This conductor has some serious problems. Yelling at old grandpa, misbehaving with a woman when she getting down from bus. Finally, he warned me with a dialogue, முழுசா வீடு போய் சேர். I laughed at that moment. He thinks himself as a ERODE dhadha. This guy really don't deserve any of this post. And salary.

PLEASE TAKE NECESSARY ACTION.

Dear sir / madam,

I am traveling daily to musiri & kulithalai & manaparai, really sadly inform that, very very worst bus services, that musiri bridge to kulithalai bridge always govt bus stand minimum 15 minutes, we have been requesting each times politely "if we lately go, another bus we could not take" so kindly go, but that govt bus driver & conductor, dont do, and kulithalai to manaparai, manaparai to kulithalai buses are always being dead slow, like road roller, if rain is coming "all the govt bus leaking inside the whole bus (Except driver & conductor seat), please do needful action as soon as possible.

Please arrange customer care service (Voice mode)
[protected] this number always busy and said bye bye...

Today 11.09.2017, in order to go erode, i steped in the bus, in the bus steps the conductor was standing and asked me to buy a ticket. I seated in second row, triple seat and told him to come over hear, to buy a ticket. Than it became a quaral between us. Actually, asking to buy a ticket standing in steps is correct. If it is correct how do i know. Finally i gave him rs.500. He gave me balance but not gave me the ticket. Request nessesery steps

Regularly madurai to salem for 3+2 bus fare us 140 only. But today the conductor has given printed ticket for 175 rupees from madurai to salem, while asking to comductor regarding this he is informing like special bus so that extra charge is coming and also told even myself came to know now only like that. Kindly do take the necessary action against this.

I travelled chennai to thiruvannamalai on 7 sept 2017 at 6 am. It was 1 to 5 and i got ticket for 1 to 5 fare only. But the bus stopped in each and every stopping on the way. When i asked conductor abd i was told that it for name sake and the bus will stop everywhere and this what the instructions they got from their bm.

Bus details:
Tn 25 n 0140

Ticket number:
590026

Division: thiruvannamalai

But in the ticket which got is mentioned as different as below

Bus number in ticket:

Tn32 n 2400

Depot: chethupet, thiruvannamalai dt.

Respected sir/ madam,

As i am ezhilarasan from kumbakonam, on last monday (04.09.2017) i have booked bus from kumbakonam to bangalore through online payment, but i missed that bus so please refund my amount rs 449/-. Also below attached my ticket copy

E-ticket/reservation voucher

Corporation :
Setc
Pnr number :
T21982361
Date of journey :
04/09/2017
Route no :
844t
Service start place :
Kumbakonam
Service end place :
Bengaluru hrs.
Service start time :
19:00 hrs.


Passenger start point :
Kumbakonam
Passenger end point :
Bangalore
Passenger pickup point :
Kumbakonam
Passenger pickup time :
19:00
Platform number :
Class of service :
Ultra deluxe is
Trip code :
1900kumban
Ob reference no.:
Ob9885732
No. Of seats :
1 (Adults=1; children=0)
Bank txn. No. :
Jsbi[protected]
Bus id no. :
E-4303
Passenger category :
General public
Seat no/s :
34
Passenger information
Name
Age adult/child gender
Ezhilarasan
27
Adult
Male
Id card type :
Pan card
Id card number :
Ablpe8626n
Total fare : 449.00
Important
The seat (S) booked under this ticket is/are not transferable.
This e-ticket is valid only for the seat number and bus service specified herein.
This e-ticket has to be carried by the passenger during the journey along with an id card of the passenger whose name appears above.
Please keep the ticket safely till the end of the journey.
Please show the ticket at the time of checking.
Corporation reserves the rights to change/cancel the class of service.
Time is in 24 hour railways time format (24hh:mm).
Half ticket eligible for children between 3 to 12 years. Children above 130cms height will be charged full fare unless original age proof certificate is produced at time of journey.
Booked by: ezhilarasan (Ezhilbbb) printed on :04/09/2017 at :07:50:47

Regards
Ezhilarasan
[protected]

I am a regular traveller between trichy & chennai. If it is from/to tambaram, ticket cost will be 173. If it is cmbt, it is 188. On 5th sept 2017 night i started from trichy to chennai in bus no tn45 n 3611, where they have charged 200 to all passengers. Even to those who wants to get down in viluppuram. We public didn't get info about ticket cost hike. But why he is charging 200. Also this bus driver drove rash driving.