Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

Hello sir / madam,
I'm Saravanan from namakkal resident in namakkal. My contact number is [protected]. Today 15-sep-2017, 10:50am, boarded on collectorate office, namakkal to erode government bus. While I'm inside the i got a seat and seated myself. After reaching velagoundampatty, the conductor was front side of the bus. I was waiting for him to get back side of the bus where i was sitting. After sometime he got back side, asked for a tickets who are boarded on collectorate. So, i reached my pocket, got a 100 rupee note and tried gave it to him, but in the meantime i was getting my money out, he started to note something on his handbook, so i waited patiently for him to see me. After a quite sometime, he see me, and asked me, where were you boarded, i said, i boarded on collector office, then he got tensed, and raising hand over my face started scolding which affected me a lot. Every sentence he finished, finished with bad word ( punda ). I was so much embarrassed og this. And didn't expect this behavior. I still don't know what i did wrong. And I was politely tried to explain things to him, but now he was trying to slap and shut up me. Is it this conductor trained for to do slapping on passengers. I'm worried about this society!! And so much embarrassed!! The conductor he himself behaves as the emperor of the india and he is the only citizen deserves the respect from anyone.

Conductor name: K.S.THANASEKARAN
Bus Number: TN33 N 3164

This conductor has some serious problems. Yelling at old grandpa, misbehaving with a woman when she getting down from bus. Finally, he warned me with a dialogue, முழுசா வீடு போய் சேர். I laughed at that moment. He thinks himself as a ERODE dhadha. This guy really don't deserve any of this post. And salary.

PLEASE TAKE NECESSARY ACTION.

Dear sir / madam,

I am traveling daily to musiri & kulithalai & manaparai, really sadly inform that, very very worst bus services, that musiri bridge to kulithalai bridge always govt bus stand minimum 15 minutes, we have been requesting each times politely "if we lately go, another bus we could not take" so kindly go, but that govt bus driver & conductor, dont do, and kulithalai to manaparai, manaparai to kulithalai buses are always being dead slow, like road roller, if rain is coming "all the govt bus leaking inside the whole bus (Except driver & conductor seat), please do needful action as soon as possible.

Please arrange customer care service (Voice mode)
[protected] this number always busy and said bye bye...

Today 11.09.2017, in order to go erode, i steped in the bus, in the bus steps the conductor was standing and asked me to buy a ticket. I seated in second row, triple seat and told him to come over hear, to buy a ticket. Than it became a quaral between us. Actually, asking to buy a ticket standing in steps is correct. If it is correct how do i know. Finally i gave him rs.500. He gave me balance but not gave me the ticket. Request nessesery steps

Regularly madurai to salem for 3+2 bus fare us 140 only. But today the conductor has given printed ticket for 175 rupees from madurai to salem, while asking to comductor regarding this he is informing like special bus so that extra charge is coming and also told even myself came to know now only like that. Kindly do take the necessary action against this.

I travelled chennai to thiruvannamalai on 7 sept 2017 at 6 am. It was 1 to 5 and i got ticket for 1 to 5 fare only. But the bus stopped in each and every stopping on the way. When i asked conductor abd i was told that it for name sake and the bus will stop everywhere and this what the instructions they got from their bm.

Bus details:
Tn 25 n 0140

Ticket number:
590026

Division: thiruvannamalai

But in the ticket which got is mentioned as different as below

Bus number in ticket:

Tn32 n 2400

Depot: chethupet, thiruvannamalai dt.

Respected sir/ madam,

As i am ezhilarasan from kumbakonam, on last monday (04.09.2017) i have booked bus from kumbakonam to bangalore through online payment, but i missed that bus so please refund my amount rs 449/-. Also below attached my ticket copy

E-ticket/reservation voucher

Corporation :
Setc
Pnr number :
T21982361
Date of journey :
04/09/2017
Route no :
844t
Service start place :
Kumbakonam
Service end place :
Bengaluru hrs.
Service start time :
19:00 hrs.


Passenger start point :
Kumbakonam
Passenger end point :
Bangalore
Passenger pickup point :
Kumbakonam
Passenger pickup time :
19:00
Platform number :
Class of service :
Ultra deluxe is
Trip code :
1900kumban
Ob reference no.:
Ob9885732
No. Of seats :
1 (Adults=1; children=0)
Bank txn. No. :
Jsbi[protected]
Bus id no. :
E-4303
Passenger category :
General public
Seat no/s :
34
Passenger information
Name
Age adult/child gender
Ezhilarasan
27
Adult
Male
Id card type :
Pan card
Id card number :
Ablpe8626n
Total fare : 449.00
Important
The seat (S) booked under this ticket is/are not transferable.
This e-ticket is valid only for the seat number and bus service specified herein.
This e-ticket has to be carried by the passenger during the journey along with an id card of the passenger whose name appears above.
Please keep the ticket safely till the end of the journey.
Please show the ticket at the time of checking.
Corporation reserves the rights to change/cancel the class of service.
Time is in 24 hour railways time format (24hh:mm).
Half ticket eligible for children between 3 to 12 years. Children above 130cms height will be charged full fare unless original age proof certificate is produced at time of journey.
Booked by: ezhilarasan (Ezhilbbb) printed on :04/09/2017 at :07:50:47

Regards
Ezhilarasan
[protected]

I am a regular traveller between trichy & chennai. If it is from/to tambaram, ticket cost will be 173. If it is cmbt, it is 188. On 5th sept 2017 night i started from trichy to chennai in bus no tn45 n 3611, where they have charged 200 to all passengers. Even to those who wants to get down in viluppuram. We public didn't get info about ticket cost hike. But why he is charging 200. Also this bus driver drove rash driving.

From vellore new bus stand to thiruvannamalai or arani buses are not pickup kaniyambadi ticket's. Drivers and conductors are not allow to travel. Those are told to go old bus stand.. How we can travel. These are irresponsible works. Government officers also not support to people's. So please take action. Need to allow to travel such a route bus or allow to function the local town buses from vellore new bus stand.

On 04/03/2014 i travelled from dharmapuri to poothamalli bus no tn29, 2396. I asked the poothamalli ticket but conductor given to me cmbt ticket. I asked to conducter (Sridthar), why your giving like that? He was saying night time i will give point to point ticket only (Even some people get-down in sri perumpudthur but they paid cmbt ticket). Regarding this i went to cmbt for compliant this issue, they only suggested to me put a mail. I hope u people will take action that person (Conductor)

I travelled from bangalore to coimbatore on 1/9/2017 in setc bus no tn-01-an-1121 around 11 pm.

I board near madiwala, bangalore. I asked whether any seat available. Conductor said there are 5 passengers who reserved but dint report and he allocated seat number 10 to me.

Similarly he filled these empty seats for which the reserved passengers dint report to other passengers who boarded in silk board, bangalore.

When bus left bangalore and moved to highway, he issued me the ticket. I paid the ticket amount rs.375, but then threatened me to pay rs.50 more as bribe else get down from the bus. He also said that we people do many expenses so why not pay rs.50 more as bribe.

Bus is already in highway, i can't get down, having no other go i paid him.

That seat is already reserved but someone, but the person dint turn up. So he allocated that to me and collected rs.375, which is okay. But why should i pay rs.50 as bribe. The conductor said he need that for tea/coffee expense.

We all know very well no conductor/driver pays in any hotel. They just take whatever they need.

I hope strict action will be taken against this conductor.

Date : 1/9/2017
Bus no : tn-01-an-1121
Time : around 11pm near madiwala, bangalore

Please contact me at
Email : [protected]@gmail.com
Phone : [protected]

I am a frequent traveler from hosur to cbe/ cbe to hosur.

I travel by sunday night to hosur and friday night to cbe and there are no setc bus runs to hosur and we have to take bangalore bus.in that case they are asking bangalore price of 370 to 400 rs for hosur which is bangalore rate the normal hosur ticket is 230 rs. How a normal middle class family can travel in setc if that is the case. Even in online also they are not showing tickets for hosur to cbe/cbe to hosur. Pls take necessary steps. Even if there is empty seat also they are not taking hosur ticket but asking to pay for bangalore ticket.

Kindly let know why there are no setc bus service from coimbatore to hosur

I hope my concern will be acknowledged. Thanks.

Bus number - tn 39 n 0180
Date - september 4th, 4.15pm
Bus conductor behaving dis respectfully to the passengers. As this bus is from salem to kallakurichi route. It is named as 1 to 3 stopping like salem, attur, kallakurichi, l. But bus conductor dint allow the passengers to board bus to attur by allowing only passengers of kallakurichi. Also his way of talking to the passengers is very bad and rude.

I boarded in salem to reach cbe. Before getting inside bus i asked to conductor regarding the bus route. He didn't response me properly and after some times i asked again he said it directly reaches cbe and we have no sub routes. After getting tickets he said it goes perundurai and bavani. This kind of disrespectful behavior leads passengers a great inconvenience, loss of time, lack of our work

Required buses and their respective conductor have to give the complete information of travelling time and the travelling route. Today (4/09/2017) i have picked up a bus to coimbatore, the conductor there is no internal stopping and direct stopping to coimbatore but after collecting the ticket amount this is an normal charged bus. What is the service is going on mad... And thinking the customer has mad in their way. Having not publishing correct information to the passengers. They shouldn't have proper board and the information form also.

Hi,
Iam a regular commer on thriuvannamalai to chennai adayar bus... I used to book online for ticket
The bus is late. It is supposed to come at 3 15 pm it came by 3 30. And although it is full (All seats are booked) they are waiting for 15 min to fill the space between the seats... The bus is too full and it is very very late.. It s not a festival time also normal working day only.
This repeats same in chennai adayar to thriuvannamalai also...
Though we book 10 days before with highest amount but still we get service like this.. So much disappointed with the transport system

Dear sir / madam,
Please note that, i was travelling from attur to salem tn on sep-03 2017 in tamil nadu goverment bus no : tn 30, n0670. The did not displayed in the front glass that the bus is "express" and conductor charged express fare which was totally disappointed. And he was very rude to the old man and everyone as well. The bus wasn't at all cleaned. Its not only my complaint.. This complaint is on behalf of all passengers in the bus at that time. The conductor tag was not on his shirt and when i asked him, he is asking me to come to depo. He was abusing all ladies when they started asking question and they were abusing the higher department as well. He was really kind of madness on his activities. Please rake action.
The bus reached valapadi place exactly on - sep 03 sunday 9:45 am. And bus no : tn 30, n0670

Thank you very much

Dear sir,
I am working at mylapore, i have to go home at poonamallee. Daily i used to go by bus no.45b or 45e to saidapet, but from past 1 month this bus is playing with our patient, early bus frequency was upto 20mins, but now a days it become very very bad. I am daily waiting in bus stop for more than 2 hours, i used to cry daily for this bus. Dont know when i am going to loss my patients and break the bus glasses, after waiting for 2 hours 5 buses were coming one by one in same time.. Its very very bad, i windup by 5.30 from office reached home by 10.30pm.. I am daily praying to god to give biggest punishments to those drivers and conductors.
Please sir kindly take proper action on 45b and 45e buses and provide us frequent buses.. Thank you
Sarika

On 29th august 2017, i entered in to s566 (Kunrathur to thiruporur route bus), in vandalur zoo stoping at around 2.45 pm. I asked rathnamangalam one ticket and gave rs.20 note as i don't know the exact ticket price. The conductor accepted my money and asked one rupee change. The ticket price is rs.11. Hence i gave one rupee also. But after getting my money he didn't give ticket and also my remaining amount. When i asked about my ticket and remaining amount, he scolded and abused me in front of all and said your ticket is included with another person's ticket. But that was not happened. He didn't not give me either my money or ticket. Do any one take action against those persons. I don't know what he will answer when there was a squad. Some squad should be there to catch these type of person especially in these routes. All people are saying this conductor is behaving like this only. Who will take care of this issues in tamil nadu transport... Any how this is very big questionable?

I was waiting for a bus in chetipedu bus stop towards poonamalle on 30/08/2017 by 6.30pm, there was a huge traffic struck up, that time a bus bearing registration number tn 21 n 1861 towards chennai stopped in chetipedu stop four of the peoples got into the bus in the signal so i too got in the bus via front door while it reaches the bus stop which is very closer to that signal and bus started moving after giving tickets to the first four passengers the conductor asked me the place to give ticket i asked ticket for poonamalle he got the money from me and started shouting at me in singular words and said are you studied or not, do you know to read or not, there was a sticker in front of the bus mentioned all bye pass, i said i didn't notice that sticker so give me ticket for poonamalle bye pass, again he shouted படிக்காம ஏறிட்டு என் உயிர வாங்குறான், so i replied all buses will go to poonamalle bus stand so i thought like that and got into the bus, for that he said தேவையில்லாத பேச்செல்லாம் என்கிட்ட பேசாத and started using filthy words, so i said first நான் ஏறும்போதே சொல்லியிருந்தால் நான் இறங்கியிருப்பேன் and said if you are not able to give ticket stop the bus and i will get down, you people are here to serve the public but you are irritating me for that he said public னா என்ன பருப்பா, so me and other passengers said don't insult the public passengers and you only talking unnecessarily again he shouted at me and said ரொம்ப பேசாத வாய உடைச்சிருவேன் so i too shouted him he give the ticket to me half teared and scolding me with filthy words and got back.

Is this the way you staff behave with public passengers, is he a staff or a local rowdy he just behaved like that only, after reaching poonamalle bye pass many of the passengers got down in bye pass road stop. I admired why did he shouted at me and decided to give complaint and suddenly i took a photo of the bus number for that also he has shown his hand ugly and said filthy words.

I have attached his photo you can see his behaviour on that photo and the photo of the tickets. I got mentally depressed because of the behaviour of your staff. I humbly request you to take severe action towards him and punish him otherwise i will have to take further steps for the mental agony caused by him.

Expecting a reply from you

Thank you

K. Jackson
Cell no [protected]

Sir/madam
Hello sir.. I travelling in thammampattty to aathur bus in morning 7.10am bus number tn36- n0059.. I giving the rs10 coin is giving and buying the ticket but conductor is not accept coin so i ask the question why u r not accept the coin.. He is telling in our office is not accept the coin.. So how can i to do.. So plz take action to that officer.. Plz kindly i asking..