Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

I need to file a complaint on bus conductors of tnstc who are working with interstate bus service (palakkad - Coimbatore route) .

They are not allowing the passengers to get in the bus who are traveling inbetween stops like pudussery, kanjikode, attapallam (local stops in pallakkad ) . They are only allowing the passengers who are traveling to Coimbatore from palakkad . Other persons like me are waiting outside the bus and watching the seat filled .

they are only allowing the passengers get in the bus after the bus starts and ask passengers who are taking nearby stops to leave the seat and travel by standing when passengers take tikets to Coimbatore

This incident happened to me today[protected] Tuesday evening 5.30 pm

One more incident happened to my friend who is send out of the bus inbetween a stop where there is no stop is there

My name : janani
Contact no :[protected]
Mail.id : [protected]@gmail.com

I am vinodhan residing at sembathiruppu working in IT sector bangalore due to covid doing WFH.
I am frequently travel here to Mayiladuthurai and here I noticed bus driver Mr.sasi is rudely speaking towards passenger and not stopping in bus stop

Bus number 384
Route Mayiladuthurai to sirkali

About sembathiruppu everyone have frustrated of this driver, please take necessary action against him to make fruitful

Hello
Wishes to you.
I am a regular passenger of Tenkasi to Tirunelveli Route
Nowadays buses are using Audio systems with very high volume.
Couldn't able to travel peacefully.
It's affecting our hearing system too.
Whenever I'm traveling most of the buses using such audio system.
Please accept my complaint and solve it. Atleast take action to reduce the volume of audio systems .
Please. Thank you so much for your help. Good Day

Town buses are not stopping at designated bus stops if only ladies are standing. Have complained about the issue to the transport authority couple of times. They took action but again drivers are not stopping. My mother is a government employee, due to this issue she is unable to attend office on time. Please take action.

Place: Nagarajapuram, Namakkal

While I travelled in M51D on 20/12/2021 bus number:TN01N5586 Here in this bus people rushed to stand inside, there isn't enough space too, So I stand in the 2nd step, the bus driver told me to get inside the bus for two time, since there is no space I stood there itself, suddenly the bus driver stoped the bus and came and slapped on my right cheek, by this action he violated article 21 of Indian constitution, this happened by 1:50 pm After crossing Velachery railway station, I don't know how to approach and where to approach so I complained here, pls resolve this issue and let me know.

In the video you can see me wearing rose coloured shirt standing in the 2nd step and can see the bus driver wearing blue uniform on the mirror, thank you.

Jai Hind!

Bus Number-TN38N3261
Travel from Tirupur to Trichy -20th Dec 21 Time - morning 8.15am
Conductor name-Gurusamy

Conductor handling all the passenger to very rough and not give response to rural ladies...
I saw he expecting correct ticket amount only from all passenger... If they give 100 Rs for 40 Rs ticket also he asked leave from bus and saw lively there are few passengers he asked left from bus right away for they not have exact bus ticket amount...

Pls instruct this bus Conductor to keep the change amount from him itself, don't trouble to rural and un educated people's hereafter requested...

I travelled from rajapalayam at 9:00pm to madurai ( mattuthavani Reached at 11:58 pm . I missed my earbuds that is too costly miss on bus. ticket number is 82273 the bus conductor is not stop the bus to check or search please help me out ...my phone number is [protected] my name is hari s .. please

Yesterday I travelled in 66A Kundrathur to Hasthinapuram bus from metha nagar to anakaputhur he gave me a 5 rs ticket after reached anakaputhur this stage was closed after that another 5 rs ticket you buy Unknown passenger s how they know stages conductors only guide passengers properly that s the only duty for them kindly take action about this

Food interaval time is less.The parking hotel is very worst.It affect the medicine taking people.Many traveling people couldn't eat the food. The bus number is TN01AN1773

As there is no sufficient buses in route no:101 from poonamalle to thiruvottiyur and from thiruvottiyur to poonamalle. We are suffering daily as we are waiting for more than an hour in the bus stand for the buses. Due to insufficient buses in this route most of the buses are crowded. So please arrange more number of buses (route no:101) in this route.
Thank you.

All busses are not come to new bus stand. Conductors step down passengers in old bus stand night time it's very pathetic to come new bus stand to get bus to kanchipuram. No bus available to kanchipuram in old bus stand. Please help to touch new bus stand. Thank you

I am from virudhunagar.There is no seperate bus from Madurai to virudhunagar like Madurai to dindigul .Kovilpatti bus also having stop in between new and old bus stand which is not near to both bus stands.virudhunagar passengers not allowed to travel in Tirunelveli and nagarkovil buses from Madurai.virudhunagar is a head quarters of our district .but since my school days it was not changed .in late night time also they have stopped in collector office only .as a woman how can I come into virudhunagar.new bus stand also still not functioning.kindly take action

Sir IA M waiting 3hours for bus, at kumbakonam to chennai, approximately 700 members waiting for bus 9.00pm still people's are waiting for bus, please arrange maximum buses for night time

ஐயா, வணக்கம்,
நான் தினமும் பணிக்கு சென்று வர கடலூர் பண்ருட்டி (பாலூர், திருவந்திபுரம் வழி) அரசு பேருந்துகளை(பேருந்து எண் 16)நம்பி இருக்கிறேன். மேலும் இடையில் உள்ள பல...

Sir/Madam,
Hope you are doing well.
Thisis rajesh from Mathur-Tamilnadu. This complaint about conductor refused to stop at Mathur bus stand and stated that bus was not going to mathur bus stand and it was going by-pass.
Due to my personal work I went chennai and retired back at Thiruvannamalai at 8.30 pm and I was waiting for Bangalore bus or Hosur bus. In Bangalore bus conductor stated that go for hosur bus and you have to wait for till hosur bus arrives and stated that will go by pass and I asked him to stop at by pass and he refused and stated that go for hosur bus.
1.why mathur stop was not there for passengers. I kep seat and seated in some place and stated that to leave from bus.
2.some passenger asked to stop at uthangarai and he stated that to wait once Bangalore passenger occupies in seats.
Why this much of partiality for passenger.
3.Mathur is being the stop and not going some buses to bus stand at night times.
Kindly find the bus details below:-
TN25 N0603
Date:12.12.2021

I traveled from Gandhipuram ( Coimbatore, Tamilnadu) to Cheranmanagar today 11/12/2021 evening about 2:30 pm in a bus number 68 and the conductor made inappropriate comments about my dress in front of all the passengers though I was travelling with my husband he commented on the relationship status which hurt me a lot. I would like to notify that we are a Srilankan couple and our dressing sense does vary from the local public. My husband who arrived in India last 23rd was very upset about the way foreigners are treated in local transportation in India. Hope you would give me a reply on the action taken on this issue.

Really it's very pathetic very worst bus. I travelled PNR T33791343 route no 664UD 9.15 pm TN01AN1119 coimbatore to nagercoil. Actually i booked through online and website shows that new bus image but physically its very worst seat condition and worst windows. From coimbatore to nagercoil average 10hrs long journey but the condition of bus is very poor. Most of the buses are replaced only coimbatore to nagercoil buses not yet

I used to travel from Chengalpattu tollgate to sothupakkam for wedding reception on last Tuesday night 07-12-21 around 7pm. While bording I asked to the bus conductor the Bus will stop on the that station or not. He ensuring it will stops. After boarded me and wife after crossing Chengalpattu he gives me ticket for travel. And said bus will be not stopped that station and get down on melmaruvathor. I stunned because before boarding I asked 6 more buses will stop or not on sothupakkam station due to we kept my children home alone.to reach home earlier.he very desappointed me also put me in stressed.
My humble request is for the revenue of transportation don't play with passenger life. And train the conductor how treat a citizen's. Also take necessary action on him. I attached the bus conductor image for reference. And the bus number is TN21N1667.

On 11/12/2021, I tried to book 2 tickets from Nagercoil to Chennai in SETC. Amount Rs.1500 has been debited from my account but ticket was not booked. Please resolve this complaint and refund the amount as soon as possible. TNSTC username: Stephysm Mail Id: [protected]@gmail.com Regards, Stephy

On 11th December 2021, at 7'10 am the driver who drove the bus to Melmidalam from Marthandam didn't allow the 2 women passengers onboard, saying the bus wouldn't go to their destination, even when the bus go through their destination and bus was so empty. Please take necessary action against this kind of activities.