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Tata DoCoMo Complaints & Reviews

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Last updated Jan 19, 2024
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Tata DoCoMo reviews & complaints page 152

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A
Ashiq ashi
from Ahmedabad, Gujarat
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Regarding 3G internet

Address:Dakshina Kannada, Karnataka, 575014
Website:www.consumercomplaints.in

I had recived your company message regarding offer on 3G internet for RC151 = 1.5GB 3G Data Valid for 30 Days. On 15 dec 2015 i had did the recharge but it came 2G Data.Now tell me what i should do for this inconvienience your company had did to me ? Either i will port my sim or i will go to media.I have sent you a snap shot of your company message.kindly take proper action regarding this incidence....
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S
senthilanand-89
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Tata photon max wifi activation problem

Address:Madurai, Tamil Nadu, 625005
Website:www.tatadocomo.com

Hello, I purchased Tata Photon Max Wi-fi connection from Tata Docomo shop online. I received the device on Monday i.e 14.12.2015 and also submitted all the required documents to the representative who delivered the device. It's been more than 48 hrs and no one even bothered to call me or activate my device. I tried reaching the Customer Care but without the docomo phone number, it is not possible to speak to them. But since my connection...
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G
gyandas kewat
from Pune, Maharashtra
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Billing issue and false waiver commitment. Fraud company

Address:400080

I ported 2 no. in TATA Docomo. Initially it was all good. And then cam the other side of the face. The started giving false bill. So i converted my one no. to prepaid. But they started billing my other no. with extra amount. Also i shifted my plan from Rs. 299 to Rs. 199 which didn't happen. They made a total bill amount of Rs. 1400 and i finally decide i wont go with Docomo. But after a month of without service they one day call and told...
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V
vkchourey
from New Delhi, Delhi
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Balance cut

Address:Belgaum, Karnataka, 591239

For unnecessary VAS, not subscribed by me, Tata DoCoMo is cutting balances, [protected]. Till now I lost nearly around Rs.300/- in such cases. Y a company like Tata doing such cheating and looting the customers? Sending flash message to all people, upto 60%of illiterate people would lose their balance and hard earned money....
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A
aaryaksourav
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unusual balance deduction and misleading promo messages

Address:Mumbai City, Maharashtra

Dear Sir, I m using Docomo no [protected] frm last 6 years almost. although me being a loyal customer, the company usually plays pranks on me. Just now ₹ 21 deducted frm my bal without any reason. secondly, ..every time I go for a internet recharge, every time it says "invalid amount". although that particular recharge amount is valid fr my mumber. this is so harassing. its my request frm Docomo personnels, , if the company...
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A
avinash kashyap
from Dongargaon, Chhattisgarh
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Extortion for extra bill payment

Address:Durg, Chhattisgarh, 490023
Website:www.tatadocomo.com

On previous year from october 2014 to december 2014, tata docomo ne mera mobile postpaid bill double krke mujhse payment liya gya ta. jb maine bill ka e statement check kiya to uske baad maine phone complaint kiya ta but av tk na to mujhe paise refund hue ar na hi koi solution. & mujhe aaj k din extortion bhare call aa rae h docomo ki taraff se.ki mera bill payment ni hua h. mere paas pure bill ka e-statement h....
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J
Jitendar Kumar Khubi
from Pune, Maharashtra
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3g speed

Address:Bangalore, Karnataka, 560071
Website:tatadocomo.com

Hi, I have a Tata Photon wifi device with me. while purchasing they had promised me minumum 7.2 mbps. But now sometimes i am getting 2kb speed. But the worst part, i called their customer care, and they tell me to do online speed test, there i got 2 mbps, and then the Customer care executive is telling, sir be happy you are getting that speed. I mean if they cannot give the guaranteed speed, why tell that while selling. Thanks...
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A
Anand Swain
from Kantabanji, Odisha
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About 2g data

Address:Balangir, Odisha, 767001
Website:google

I am using 2g data. But from last 15 days I am unable to connect.please solve my problem . my docomo number is [protected]...
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P
PKTIWARI
from Korba, Chhattisgarh
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Balance deducted

Address:495006

Yesterday i complained about... "Today 14-12-15 at 1.26 on my Docomo no [protected] I got I msg that "my talkies is activated at Rs 19.83 ... but I have never subscribed for it, in fact I have DND activated on my number. If I didn't get the balance back I will take some actions against Docomo." and today irresponsible customer executive unable to explain me how this happened and cuts the phone, I want my money back else i will Port my...
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G
Ganesan Sk
from Ernakulam, Kerala
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Irresponsible dealing of your employee on sim activation

Tata Docomo- Irresponsible dealing of your Employee on SIM activation Application for porting of my phone number ([protected]) from Airtel to Docomo given on 18.11.2015 to M/s Surabhi Stores (POS Agent code:[protected], Market Road, Eloor, Cochin-683501. I received SMS from DOCOMO on 18.11.2015 that your request for MNP is registered successfully 17833556. MNP porting code is AL 931348. On receipt of my application, my agent informed...
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S
sabhajit chauhan
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Charging 0.10ps for data usage every time

Address:Thane, Maharashtra, 421306

I am using Tata Docomo Mobile Number my mobile number is [protected] i am not using any net data but still i am charging everytime 0.10ps for the net usage Every hour i am charged and it shows the charge is for 0.00 MB net use i have visted your nearest gallery they told it is the problem of handset but when i am using it in other handset then also i am charging so please do the needfull you can check in your system every hour i am...
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Address:Bangalore, Karnataka, 560095
Website:Tata docomo agent shri 9036622229

On call to just dial a person by name hit ender ([protected]) called and collected docements and amount of INR 300 for pre paid to post paid conversion. 2 days he sent a sim card with other person and said it will be done in 2 days. Even after a week now call from customer care or jitender. On call to the person who gave the sim card forwarded my number to his owner Mr. Shri. ([protected]) called and said that person was making issue...
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T
TATTUPATIL
from Mumbai, Maharashtra
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Docomo complaint

Address:Mumbai City, Maharashtra, 400030
Website:www.tatadocomo.com

Docomo has deducted my main balance and not intimate me this is my mobile number [protected]... Docomo company has deducted rs 250 balance from my main a/c...After having internet balance also... I had just recently port in from idea to docomo this card was in idea more than 10 years... Still i had ported in docomo ...Because i trust docomo than idea... Because in my family all are using docomo total connection in our family is 18 all...
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I
Istiyak Raj
from Mumbai, Maharashtra
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Worst service

Address:400092

This is istiyak raj I m using Tata docomo last 6 years, but now I fell worst service provider by Tata dococmo.Because I use the plan of 899 but now currently I received my bill amount 1990 I think it is cheating by tata.I live in Maharashtra when I purchased the service provider say u use this accords mumbai and goa without any roaming charges.But now I m really socked to see my bill amount, i already go kandivali tata office but there no...
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P
Pradeepsuku
from Ahmadnagar, Maharashtra
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Tendering 2G service instead 3G

Address:413001

Yesterday I have recharged my no. [protected] through 3g option from your *141# for Rs. 136. I had gone through option for 3g only but after recharge I have got message showing that it's a 2g service and not 3g. How it is possible to render me 2G, as I 'v gone through 3G option & the message prior to recharge was, for 136, I will get 500mb for 50 days.its too annoying to give such a rubbish service. I want my service to be for which I have...
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P
PKTIWARI
from Korba, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service activated & balance deducted without knowledge

Address:495006

Today 14-12-15 at 1.26 on my Docomo no [protected] I got I msg that "my talkies is activated at Rs 19.83 ... but I have never subscribed for it, in fact I have DND activated on my number. If I didn't get the balance back I will take some actions against Docomo....
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D
Dayanand_mish
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding bill

Address:Thane, Maharashtra, 401105
Website:tatadocomo.com

I haven't used any data, still I have been charged Rs.2600. I want detail why I have been charged. I've raised complaint with TATA DOCOMO but still no one is giving solution....
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M
Mrs taneja
from Shillong, Meghalaya
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Waiver request and disruption of services

Address:Kolkata, West Bengal, 700 019
Website:Tata docomo

My dell no is [protected] Internet services were disrupted on the 13th of sept and till 21st I got no service. Inspite of giving regular complaints at the call centre, I was told that the service was active and running 'from our end' However at the site, I did not get any service. The local linesman, engineer and the salesman all knew of this problem throughout andkept on saying that there was some line problem nearby. Service was restored...
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Address:600018
Website:www.consumercomplaints.in

FINAL REMINDER! Pls Make the OVERDUE Pymt of Rs.2234/- for your Tata Docomo A/C:[protected] Pay Imdly. www.tatadocomo.com or Docomo Store to AVOID FURTHER ACTION TO WHOMSOEVER IT MY CONCERN. Dear Tata DoCoMo Team, The above is the snapshot of the message I have been receiving from Tata DoCoMo number which neither I can reply or call for.(Already sent mail with snapshot of the same to [protected]@tatadocomo.com) Good God knows if someone...
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K
Krb05
from Hyderabad, Telangana
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Incoming calls

Address:Hyderabad, Andhra Pradesh, 500032
Website:www.tatadocomo.com/customer-care.aspx

I can't connect to any incoming calls from[protected] around 12:30 AM onward.I am using this number on roaming .I've connected to customer care also but the the problem is not resolved yet....
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