Claimed

Tata DoCoMo Complaints & Reviews

2.7
Last updated Jan 19, 2024
Complaints 9255
Resolved
4179
Unresolved
5076
Quick Links
Statistics
Share
Contacts

File a complaint to Tata DoCoMo

Having problems with Tata DoCoMo?

File a complaint and get it resolved by Tata DoCoMo customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Tata DoCoMo reviews & complaints page 162

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sundeep Kumar M
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Outgoing call barred

Address:560077
Website:www.tatadocomo.com

Hi, I am using Tata Docomo post-paid connection (1299 unlimited plan) from past almost nearly 3year. My docomo mobile no. is [protected]. I am regularly paying my bill on time. Now, my number is blocked saying that “We have observed a commercial usage pattern on this number. This is not allowed as per the plan commitment hence services will be restricted.” I am using my mobile number for personal use not for commercial purpose. As...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
amitfebrile
from Noida, Uttar Pradesh
Report
Copy

Reset the data consumed as it was consumed at reduced speed

Address:Kanpur, Uttar Pradesh

My tata photon no. is [protected]. I have [protected]@Rs.750Cap Plan. I am facing reduced speed issue since 10 Oct 2015. For that I made a complaint (reference no.[protected] on 13th Oct 2015, which was resolved today in the morning (11:31AM). Again, I faced same problem and made a complaint (reference no.[protected] which is yet to be resolved. By then I have consumed 1.56 GB AT REDUCED SPEED.
KINDLY RESET the data CONSUMED as...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
R
rk8149394410
Report
Copy

Unnecessary activation of VAS

Address:Thane, Maharashtra, 401501
Website:www.tatadocomo.com

I got message from tata docomo as follows without generating any request "Chulbuli Chat is activated at Rs30 for 30 days. Dial 5330011 to enjoy the service. To stop, Dial or SMS STOP to 155223(Free). Bal Rs.51.27 at 13-Oct-15 19:21PMREF ID is 16515373"...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
pratiksdoshi
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Disable dive in pops up

Address:402103

Hi, I am getting a DOCOMOs Flash alert on my mobile (MOTO G), like "DIVE IN NOW", with OK and CANCEL button. No matter what button is pressed it again pops up. If I click outside the flash alert, within 1 minute it will pop again. I am not able to perform any other task when this happens. It last for at least half an hour. I called Customer Care and they told me like its a setting done from my mobile, like Go to Settings > Message...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sanjay603
from Mumbai, Maharashtra
Report
Copy

One month ongoing complaint, not yet resolved

Address:Mumbai City, Maharashtra, 400052

Sir,

This is to inform you that we have repeated our complaints for last one month and till date, the complaint has not been resolved. We have not been able to view T V for one month.

Please check our complaint list and number of people coming and going back. They have not yet been able to trace the problem.

IF A COMPANY LIKE "Tata" CAN NOT RESOLVE A SMALL ISSUE OF A CUSTOMER, I FEEL...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Arun Subbu
from Bengaluru, Karnataka
Report
Copy

Hidden charges with auto subscriptions big loot!

Address:Bangalore, Karnataka, 560068

Yesterday some pack named "Superstore49" got activated automatically, along with that some other packs also got activated few days before without my knowledge.

I couldn't contact the customer support through call, as its not getting connected to inform even earlier.

I want my all the subscriptions to be stopped immediately and never activate any packs for my account, also do refund the complete...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
V
Vineet Kumar 'Vinny"
from Delhi, Delhi
Report
Copy

Regarding to close my postpaid no

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi, My complaint regarding to Tata Docomo Postpaid no [protected]. Company close my no because I am going to other network when i give PORT Request they close my no even I already paid the whole bill amount. If my concern not solve with in 4 days then i go to legal action against Tata Docomo.Please contact my other no to resolve my concern my no is [protected], [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
K
Krishan481973
from Mumbai, Maharashtra
Report
Copy

Regarding charging unduely rs 49 without any information

Address:Agra, Uttar Pradesh, 282005
Website:Tata docomo

Dear sir, I have been charged unduely rs 49 without any prior information.when i called 121 and 198 regarding this fact immediately after deduction, they didnt respond saying that they are no listening to me and disconnect my phone.. You are requested to refund this amount immediately and deactivate this subscription. Thanks Date[protected] From CA Krishan murari khandelwal Mobile no.[protected] Email [protected]@rediffmail.com Message...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
G
gouravpanda89
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Invalid phone number

Address:Bangalore, Karnataka, 560066

Hi my number is [protected]. On recharging it says invalid number. I don't know what happened with my number . Even i tried to recharge with tata docomo online recharge site even in that site i see the same error. This is really very poor service by TATA docomo. My is a prepaid sim connection and i have been using it since 1 year. Please correct this before you lose your customers....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
sushantadasrana
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worth network service

Address:Kolkata, West Bengal, 700061

There is no network at my home of Tata Docomo since last 4 days. I complained 2 times to contact at tata Docomo. But no results.they just saying within 24 hour it will be solved. I tried to contact with there customer service, but there is also error. If I want to call now I have to go road side.its the worst network. Nobody take a new connection....
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
M
mahav
from Nyamathi, Karnataka
Report
Copy

Ta huawap

Have ur corporates tata docomo become so poor that they r looting the customers n making illegal money. They have been deducting money from my balance in name of huawap for past one yr. My balance was 3rs n they still cut 2rs today. Ashamed to cal them Indians.am planning to port . better stop the company ....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
T
tushar h
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No Signal / No Network in Pratik Nagar, Yeravda Area Pune

Address:411006

Their is no network or signal in Pratik Nagar, Yeravda Area from last 4 days. All my phone connections are facing this problem, in spite of repeated complains and email i am getting no resolution for the issues. Please resolve the issue ASAP...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
Address:Pune, Maharashtra, 411048

Hi docomo team, It is really a severe issue, and creating a very bad customer image of Tata Docomo.Please take it seriously. I am not the first to complain about this, it is a frequent complain your firm is receiving.
Super Models Club is activated at Rs. 75.00 for 60 days at 12 Oct 2015 12:26
Refund my amount to my Mobile No. [protected]
TA HAUWAP subscription is automatically done and whole balance is deducted and left...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
J
jaydeepmankodi
from Nagar, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Post paid to prepaid migration

Address:411016
Website:www.tatadocomo.com

My Name is Jaydeep Mankodi i have applied for Post to Pre Migration my request Migration ID is :[protected]. i got the message that it will get resolved by 9 Oct 2015 and till now no action has been taken, Customer care is replying that request has got closed. Without completing it how they can close the request?...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
P
patan shaik sha valli khan
from Delhi, Delhi
Report
Copy

Scam, ripoof, lies

Dear Sir, I am Associate Professor working in University. I am receiving a message from [protected] about conspiracy on me and my family. on 12/10/2015 also I received a message from him/her at 12.41 P.M. to my personal number [protected]. He/she not responding to my request to give more details. Kindly provide his/her full contact details. Otherwise i have no alternative to proceed to Police in this regard. With regards P.S. Sha Valli...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
Rajesh Navgire
from Surat, Gujarat
Report
Copy

No Signal / No Network in Karve Nagar Area Pune

Address:Pune, Maharashtra, 411052
Website:www.tatadocomo.com

Their is no network or signal in karvenagar, Pune area from last 4 days, all my phone connections are facing this problem, in spite of repeated complains and email i am getting no resolution for the issues, as banks send their OTP on mobile phones and sms etc, my business is getting a hit. I dont know what to do. and theis is no support to solve the issue from tata docomo....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
V
venkatesh kammar
from Hyderabad, Telangana
Report
Copy

Cheating by Tata docomo executive while porting

Address:Pune, Maharashtra, 411014

While porting Tata docomo executive has Explained me the plan of Rs 250 monthly rental in which 30000secs free, 3G 1GB free and 2G unlimited. after porting first 15days i have receved the bill of 1500. And then I have sent the mail to tata docomo regarding bill and plan then they informed that I dont have 2G unlimited in my paln afted 1GB 3G data....
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
anirbankhan
from Kolkata, West Bengal
Report
Copy

Bad customer terrible network service and misleading guidance

Address:Kolkata, West Bengal, 700036

I have been using Tata Docomo for the past about a year. I had been taking the Rs. 899 unlimited talk-time and few other add-on services. Things were pretty decent(not good, just decent) until lately the network degraded terribly. They had a 2G Internet Service which was already so bad and now it's become even worse. I used to have full network coverage in my house and guess what, from the past two days I have practically ZERO network...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Cinney Samuel
from Hyderabad, Telangana
Report
Copy

Network coverage

Address:500034

Hi.. From past 3 years i am using 2 numbers 1 postpaid 1 prepaid. I use to get full network coverage till yesterday. From yesterday not a single coverage . How can this happen in a sungle day. Docomo didn't expect this.i cannot make a call not msg. I will do a mnp for sure. Write to me at [protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Address:382440

Dear sir, i am tata docomo user. my mobile number is- [protected] Every month I have bill of rs. 500. I all ready take plan for 1500 free std and local calling plan and for net I have taken 1-25 gb free so how the bill is comes rs. 5500 in 20 days. Kindly check and revice bill amount. Otherwise I will not pay single amount and I will purchase another sim in other number. Kindly revice as early as possible otherwise I remove my card...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy