Claimed

Tata DoCoMo Complaints & Reviews

2.7
Last updated Jan 19, 2024
Complaints 9255
Resolved
4179
Unresolved
5076
Quick Links
Statistics
Share
Contacts

File a complaint to Tata DoCoMo

Having problems with Tata DoCoMo?

File a complaint and get it resolved by Tata DoCoMo customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Tata DoCoMo
Customer Service Contacts

Tata DoCoMo Phone Numbers

Phone
+91 42 2646 2966
561
217

Tata DoCoMo Website

Tata DoCoMo Head Office Address

2 A, Old Ishwar Nagar, Main Mathura Road
New Delhi
New Delhi District
Delhi
India
110065

Tata DoCoMo reviews & complaints page 164

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
J
jamesanupom
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mental & economical harrasment

Address:Kolkata, West Bengal

I am Joy Mondal..from Kolkata...on 20 the may 2015..a customer executive from tata-docomo called me up & said ;my DoCoMo number is being selected in a lucky draw & they r going to provide me exciting offers if I convert my number to postpaid...so I got agreed & the new connection was abt 350 rs per month...with 1000 min docomo-to-docomo & 1gb 2g data free...after some time they give me another offer that if I pay only rs 50...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
ravikumarmustfabad
from Ambala, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sim card lost

Website:tata documents sim lost

Dear sir/madam, I am (Ravi kumar) lost my TATA Docomo sim card, kindly deactivate the sim card immediately. The details below, Mobile Number: [protected] (TATA Docomo) Holder Name: Ravi kumar Thanking you, Yours truly, Ravi kumar contact no:[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Anthony Robert
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reduction of bal

Address:Dharwad, Karnataka

I had rechrged my acc. and i am in roaming. my bal got cut due to usage of net. in case i have my Interpack activated yesterday itself. how can u guys cut my bal. with any information. in case i have kept data roaming also on. can u please convert my bal back. my no is [protected]. tried calling customer care since long time. they r not receiving the call. and call also disconneting....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Sreevallabha
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge issue

Address:Bangalore, Karnataka
Website:www.tatadocomo.com

My no [protected] is recharged for Rs 447 on July 29th of 2015.According to plan 1gb 3g data I have to get for three months. I 1gb on July 29 and 1 GB on Aug month end. I had to get 1 more gd on September month end. I contacted customer service provider twice I.e. on 30th sep and Oct 1st. Both people answerd very carelessly. After some time one of them said it will get activated and other one said u already used the data and cut the phone...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
sujoyadhikary
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Kindly restore services

Address:New Delhi, Delhi
Website:www.tatadocomo.com/

Dear Sir, The outgoing facility of my Tata docomo number [protected] was barred due to non-payment of a bill of rs 71 with my previous telephone network of IDEA. I have made the payment today and the receipt is attached here. Kindly restore my services. Regards, Sujoy...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Atit Sharma
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not converting postpaid paid connection to Prepaid or cancel the same

Address:Ludhiana, Punjab
Website:by phone

I Atit Sharma, having the Connection of Tata DoCoMo Postpaid Connection for last 4 years Connection Number is [protected] Purchased at Vadodara, Gujarat . Now, i retrench from job and moved to my Home location, Punjab . i, m trying to cancel my connection due to its rent is very high around 1000 rs per month and receiving all calls on roaming. i requested the same to customer care and they are convincing me to change it to prepaid number due...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
asima das
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduction of money in excess against isd pack

Website:tata docomo

I am a consumer of Tata Docomo. I purchased a ISD pack for Rs.37 for talking to USA on 20/09/2015 validity one month for which it takes 1 (one) paise per second. Today at 7.39AM I talked to USA for 605 seconds but TATA DOCOMO has deducted Rs.165/- from my balance which is illegal and contrary to the customer service regulation. Please initiate action to stop such burglary. My Mobile No. is [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
D
DeshmukhM
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Illegal Deduction while Browsing

Address:Hyderabad, Andhra Pradesh
Website:www.tatadocomo.com

Hi, Yesterday Night while browsing your system automatically redirect to me some link and after clicking on candle still unwanted plan get subscribe without taking any kind of confirmation. What this this from your system end if this is happen continually we need to move some other trusted provider. Regards, M Deshmukh...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
K
kiran0040a
from Bengaluru, Karnataka
Report
Copy

Convert docomo post paid to prepaid

Address:Chennai, Tamil Nadu
Website:tata docomo postpaid

Hi, I am Hemanth, my no:[protected], I requested for postpaid to prepaid at T-Nagar, Chennai, 30 days before.they have raised complaint no:[protected]. I was calling to customer care day-by-day. no response from tata docomo postpaid. recently they have raised an compliant no:[protected]. Its not reliable customer service i have faced. kindly do help asap....
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
P
Psyclone
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

This company has policy to deduct account balance when internet balance below 10mb

Address:Thane, Maharashtra

By companies Rules and Regulations Android User will get deducted their main balance if they use Multi sessions in their phone when having Internet balance less than 10MB. As we have Right to use our Internet balance till last Kb wherever we wish because we have already paid for it.Company doesn't have any right to decide that how should we use it....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
E
er.pankajkhurana
from Mumbai, Maharashtra
Report
Copy

Wrong promises

Address:Chandigarh, Haryana
Website:www.tatadocomo.in

My name is pankaj and my no. is [protected] and i am from Haryana. Today morning i check my special offer by using *123# and i got to know a offer of 1GB internet using in 119 rs. for 28 days . But when i got recharge of 119 then i got only 400 mb and when i ask from costumer care representative they told me that this offer is for those costumers whose no. is not older than 90 days. But when i ask if there is this kind of term and condition...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
P
Pkj123
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dive in now" pop up

Address:Jaipur, Rajasthan

Hi, I am getting a DOCOMOs Flash alert on my mobile (lenovo), like "DIVE IN NOW", with OK and CANCEL button. No matter what button is pressed it again pops up. If I click outside the flash alert, within 1 minute it will pop again. I am not able to perform any other task when this happens. I called Customer Care and they told me like that they can't do anything. Is there any solution for this other than number porting?other...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
H
Hitesh D
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake Assurance

Address:Nagpur, Maharashtra

Dear Sir, My name is D. Venkata Hitesh from Nagpur, MS. Recently, I had a call from one of the stores of TATA stating if I ported my Reliance number [protected] to TATA DOCOMO, they would offer me a post pay plan with 3G net. The executive came to my residence to collect documents and now I find 3G can't be accessed from my location, for which TATA says it is because of my location. If so, why was I sold the sim by ABK Enterprises, SADAR,...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Anish A K
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unnecessary charges added to my postpaid account due to wrong plan activated

Address:Bangalore, Karnataka
Website:www.tatadocomo.com

Hi team, I am having a postpaid connection with Tata Docomo with mobile Number - [protected]. I have been requested to activate a plan of "Local+Std" plan, but the tata docomo executive has been activated a wrong plan of Local+roaming and I was not informed about this plan then in the next billing they have been charged me an amount of Rs.4087.00 which is totally a fake charge. So I raised a complain in docomo regarding this amount complain...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
J
jaykumar gupta
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misleading and illegal charging cust

I jaykumar gupta [protected] a tatadocomo customer am facing very strange problem in nation where ministry of I&B claims rule of law but it appears that all are only paper. I activated full DND on my number and it was confirmed For past few weeks I started getting Marketing calls from +91140... numbers, some of them says activate your caller tune. I made a complaint to the 1909 customer service, they registered the complaint and no remedies....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sunny Dhatrak Drk
from Goregaon, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unnecessary credit deduction

Address:Mumbai City, Maharashtra
Website:WWW.TATADOCOMO.IN

Hello, my self Dr sunny, my TATA DOCOMO no is [protected].
i activated caller tune from last 2 month. On 18/09/2015 i called customer care and request to change my call me tune song. Cc representative accepted my request for change song, but Unfortunately they deactivate my service and again reactivate again in same time and charged me 36 rs unnecessarily.
In system they mentioned that I deactivated that service.
Do u...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sunny Dhatrak Drk
from Goregaon, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduction of credit balance

Address:Mumbai City, Maharashtra
Website:WWW.TATA DOCOMO.COM

Hello, my self Dr sunny, my TATA DOCOMO no is [protected].
i activated caller tune from last 2 month. On 18/09/2015 i called customer care and request to change my call me tune song. Cc representative accepted my request for change song, but Unfortunately they deactivate my service and again reactivate again in same time and charged me 36 rs unnecessarily.
In system they mentioned that I deactivated that service.
Do u...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
pratiksoni916
from Ahmedabad, Gujarat
Report
Copy

Internet was off for few days

Address:Ahmedabad, Gujarat

Respected Sir, I had recently faced the internet off on 25, 26 and 27 of September. I am using Tata Docomo carrier as internet service provider from my mobile. I am using internet to work online. But these days the internet was off by the company. Recently ISP companies are banning internet for no clause. I wish you will recieve my complaint and help me to stop fraud done by Tata Docomo. I believe in LAW and Government. And i also believe...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
A
Anish A K
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unnecessary charges added to my postpaid account due to wrong plan activated

Address:Bangalore, Karnataka
Website:www.tatadocomo.com

Hi team, I am having a postpaid connection with Tata Docomo with mobile Number - [protected]. I have been requested to activate a plan of "Local+Std" plan, but the tata docomo executive has been activated a wrong plan of Local+roaming and I was not informed about this plan then in the next billing they have been charged me an amount of Rs.4087.00 which is totally a fake charge. So I raised a complain in docomo regarding this amount complain...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
ravi krit
from Tadepallegudem, Andhra Pradesh
Report
Copy

Refund money

Website:www.tatadocomo.com

Sir few days ago i am costumer in tata docomo postpaid and every time i paid my bill through credit card and now i am transferring in idea postpaid so tatadocomo card was deactivated now and i paid 504 rupees through the paytm thats means i paid two times so i want refund my money in my paytm account...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy