Tata DoCoMo Complaints & Reviews

I been using tata broadband service for past 2 months. Account no. [protected]. Although complaining continuously from past 7 days, there is no response. I have made many calls to customer care regarding this but every time i am getting same response that it will get resolve within 24hrs. I have been facing internet connection issues from the time i have taken this connection. Worst service by tata docomo....

I had filed a mnp application to switch my number from tata docomo to vodafone. i called the customer care to confirm that i want to port but they said i can confirm the same only when the concern department calls me...my phone is not reachable most most of the times and that is one of the reasons i want to port...so when they call me my number is not reachable and i fail to conform it.....

They called me for set caller tune on my mobile phone and I asked to set 'CVTech Inc' and they say OK and they charge me 270 yearly and 5 INR monthly, but now they put Caller tune with my name Sunil Chaudhary and I don't want this tune and as they have charged me amount. I want two things, 1. they put my caller tune as with CVTech Inc. or don't charge me any money and I don't want any caller tune, if they don't do honesty with my case, I...

I was just given a request from postpaid to prepaid but they have been discounted the number and they told that they will recreat but now they are demanding to pay 1 lakh rs I have all the mails and I am running behind they regularly but no proper response Del no-[protected] even I had send mail also they are telling we are not getting details of your number kindly visit Docomo office if we go there they asking 1 lakh rs so please help me...

Despite repeated complaints charges for auto activation of VAS are not being reversed. Consumer executiveds are not even not accepting the fault in the system.I have even warned that I will approach the consumer forum.They are waisting my time for such silly errors on their level....

My mobile number is [protected]. When I dial *123# in my mobile offers are showing i[censored] recharge ₹192 you will get 1500mb data and validity 30 days.. Today I got recharge for ₹192 . But I got only 1200mb data. I have spoken with executive they are not responding properly.. What the thinking tatadocomo about customers.cheating with offers......

I was happy living with my docomo prepaid network (though there were some network issues), got frequent calls from postpaid agents and they convinced me to opt for post paid, since then my life is disaster.. lot of network issues, customer care not responding, billing issues.. life is hell...

Hi, my number is [protected], iwas charged for a service called photo stories without my consent, I was told I had been charged 35 Rs for it...this is the message I received"Hi! You have subscribed to Photo Stories at Rs35.0 for 7days.Due for renewal on 05-Oct-15.To stop, Dial or SMS STOP to 155223(Free)." Kindly deactivate this service and refund the money that was deducted, I havent given my consent for this service, kindly do not add services...

My Photon number : [protected] This is one of the pathetic responses that I could get from such a reputed company like yours. I’ve been trying to call you on your customer care cell but the system doesn't allow to speak to a customer care officer, this started happening after I raised this complaint, I tried calling your nodal desk during the working hours & none seems to respond on those numbers as well, When you make promises of giving...

Dear sir/mam, This is to inform you that tata docomo is giving false promises and adds. whenever i subscribed to there 8 Rs daily internet pack there is written 50 Mb but they provide only 40 Mb. today they deducted my balance from mobile, though my net balance was left, customer care told me that whenever it is less than 10 Mb for multiple browsing extra charges will be applied and this was not informed to me prior or i never came across...

Hello Tata Docomo Team I was so happy by being a part of Tata Docomo service by taking a post paid connection. indeed i was getting good information til last month but last month i was informed wrongly and get charged extra in my bill. Infact i called more than 5 times to customer care to make sure about your service in Delhi along with the location details with pincode. and i was informed by one of your untrained and uneducated...

While browsing the internet, automatically some services is getting activated. Though I haven't clicked any of the adds in the website. I have been charged Rs. 50 yesterday. I wants to stop that service and need my money back. My DOCOMO - [protected] Alt No - [protected]...

Hello Sir, I purchased tata photon max wifi from Tata photon web site and got it in two days but this devices is not working in my dell laptop with windows 8.1 even not able to detect by my system and i have registered a complain in 9-Sept-2015 they promised me a engineer visit and resolve the issue but i could not get any call from Tata photon customer care nor from there engineer.I made so many calls till not but could not get any solution. Very...

Hi, my wired phone number: 6621855 a/c no:[protected] my connection was terminated after due date but now your collection executive asking me 7304/- rs. but my pack was 386/- . I did not paid bill due to executive miss guided me. he is still available I asked him he said he send an email to change pack. actually he said 100/- bill per month excluding tax. even after 1 month due non payment, connection will stop outgoing automatically by...

Recharged smspack 35 with description '800 Local/National SMS. Validity: 30 Days' from website. I felt cheated when the sms sent to non-tata mobiles were charged. When I contacted customer care, they told its for on-net tata sms only. But it was not mentioned in the website. I contacted cust care through chat, mail and phone and they told they will refund my 35 rs. Still not done. If there is no refund, I will be porting all my 5 tata...

Been two months I have been calling and running around to get my tata photon wifi max duo replaced. The product is not upto the mark - the charging pin broke and their argument is that this is physical damage as per policy. How is that a policy if a device meant to be mobile and portable loses its charging pin on just 3 months o[censored]se. Called the following numbers -- [protected] - Your advanced IVRS tells the amount due but the...

I(Sourav Singh) submitted my documents at Tata Indicom True Value Shoppee(RAJ BROTHERS TVS-Rajabazar, Address-2A Dr.M.N.Chatterjee Sarani, Kolkata-700009 Telephone[protected], Mobile-[protected], [protected])Franchisee Code:KOV153VS0001. I came to know from CC email that my document was not submitted for verification. But when I called the Tata Docomo Exclusive Brand Store Rajabazar, to check the same they said that document was rejected...

Disconnected the services and charged rentals. No network for 11 days and I was charged rental, told that my number can be converted to prepaid after the settlement and even after submitting the forms they are asking me to pay for services I haven't used. Cross connections and very poor network. They changed my plan without any prior information or notice and they say that they have notified me. No email or sms was sent regarding it. Once...

I applied for a Tata Titanium credit card as I needed a card with balance transfer option without any charges. I was told that this card has 0 balance transfer charges for upto 60 days and I can receive the card within a week, therefore I applied for it. First thing, I received the card in 2 weeks and then came to know that it had 2% processing fees for 2 months balance transfer option. This made no sense. There was no reason for me to...

They want to earn a lot with the missed call alert.. Why we have to pay you for their inability to provide proper network? For the past 2 months I tried to get it changed at least for my number. They will give some number to dial and change, but it wont work. My numbers we have tried are [protected] and [protected] and [protected]...