Tata DoCoMo Complaints & Reviews

My mob num [protected], I got a post paid connection and due to official transfer i wanted to change it as prepaid so i ve submmited my documents on 9:06:2014 to ekaduthangal docomo center, chennai and initiated my num into prepaid service .. they said within 7 working days it will convert automatically as a prepaid num ... today is 17.06.2014 my outgoing and incoming has barred and i tried to recharge my mobile but it showed as :INVALID NUM"...

Hi, I purchased Tata Photon Max in May, however the connectivity is very bad. I have called your customer care lot of times and once an engineer also came. Still the connection is either too slow or down( Like on 16th June, no network for entire day) . I have all my work dependant on internet connection. Please look into this asap, and ask your customer care to be more efficient in terms of query resolution. My tata number is [protected]....

Hi, I am using a docomo unlimited 899 plan for more than 2 yrs now, Till date there was no problem with my number. All of a sudden I received a SMS saying " your number [protected] has been used for commercial purpose inspite of several reminders and it will be disconnected" on 13th June 2014 at 1:16 pm. I called the customer support and they suggested me to write a mail to [protected]@tatadocomo.com and I did the same. I simply received...

I am (KIRANBHAI M PANCHANI) lost my sim(TATA Docomo) at 2 days ago, kindly deactivate the sim card TATA Docomo immediately. The details below,

Mobile Number: [protected] (TATA Docomo)
Holder Name: KIRANBHAI M PANCHANI

Thanking you,


Yours truly,
KIRANBHAI M PANCHANI....

Hi All, I am a customer of Tata Indicom Delhi . Please read my trail mail and please be apprised that: 1. Since 13 May I am not able to use the device properly 2. The call i got from retention team didn't deliver as promised 3. Delhi Appellate officer was not at all understanding courteous or helpful I would request any of you who still is doing the job with customer focus in mind, to escalate it forward or please reply with the right...

Dear sir, I Mr Madne Anand Dhanaji, my mob no [protected].The bill of Jan 14 is 710 Rs but current charges 540 Rs.when I was noticed to customer care they assured me as soon as pay the bill extra charges will be deduct but instead of it they include illegal charges+let fee charges per month. kindly stop it and give me chance to use services contineuosly.Thanks....

I am very much surprised and frighten by the way Tata Docomo ethics and procedures at work. I have not opted for any services from tata docomo anytime. I wonder why I have received this email for bill payments. In fact the address mentioned on the bill is not mine. I am really surprised to see the bills for services which I have never used. I have instructed Tata Docomo to please check it immediately as its been a fraud matter...

Few years back i have used tata docomo but last year itself i have closed my account.Few months back i have received a bill with outstanding amount and when i check the bill it is in another name but my contact number and email id. I was shocked so i have register complaint against this and i asked them to check and close the things, daily im getting more than 5 calls and sms it was irritating me i have raised complaint many times but no...

helo recharged my number [protected] with rs 7 stv, which provides data chrges of 2p/100kb for 30 days, as i done recharge on 15 june near about 11 pm with trans id [protected], but i didnt recieved benefits even the message i got that recharge is sucessful the docomo is keep cheating on, plz help me out as ur customer care is useless just to harass the customer not helping them my alternate n umber is [protected],...

I have 1 gb internet data on 13/06/14.I have used net for 10 minutes on that day.they deducted 800 mb data without any usage.I am complaining since last 3 days.they are not giving any status regarding that and ignoring me without giving me any genuine reason or any proper evidence.please help me for that....

I have 1 gb Internet data and without any usage on that day they have deducted 800 mb data.and afterwards i have complained in customer care so they are ignoring me for that from last 3 days.I have requested them to tell my usage on that day.they are not giving me the status o[censored]sage and not giving any genuine reason or proper evidence for that.please help me....

Hello sir/madam This complain is regarding the senseless policies i have come across in your service.On 12-06-14 i had recharged my number with RC149 and was told that i will receive 1.5GB of 2G data-tranc ID [protected]. the same evening, i had to download something important and subscribed to the daily 3G pack for RS 8. the next day, to my surprise i see that my account is only allowed a free download of 20MB. On talking to the...

Today morning I recharge my another Tata Docomo Mobile No.[protected] with RC 14 for Incoming Free Call while on roaming as my family is on Rajasthan Jaipur Tour so that I can call to my family without roaming incoming call charges.. But the Tata Docomo misleading the General Public by giving false advertisement or without complete information. Though I have recharge with Rc 14 my family getting charged eith incoming charges while on roaming,...

I have buy a photon max on 28th may and same day I cancelled the order till date I will not received a money back I call cuatomer care for many times for refund but no response from their . My order no is [protected] pls refund my money . I already order new photon number is [protected]. Give me refund on urgent basis...

Hello my number is [protected]. I'm on tour from Gujarat to Darjeeling. suddenly when I reached (Darjeeling More) Mallapuri I couldn't call it came that you call barring service is activate. Iwant to deactivate it. Please do ASAP I'm using Lumia 520 and if I'm not able to contact call me on [protected]. please do as soon as possible...

I recharge my phone on line with Rs. 77 for STD plan on 10 june and same was responded to my mail box that it is success ID NO. ASMP[protected] my phone no is [protected] but so far STD plan is not activated and no response from customer care pls do need full...

On 11 june 2014 when i was used 3g internet of tata docomo suddendly i had recived a message from tata docomo in which they charged 75 rs from my balance for activation of "movie world" which i did not activate.When i called customer care mr.Pradeep was there and he said here is server problem so i can not help you and also said to me call agian later ...Still now my problem is not solve.
Rishi mishra...

The sales team (call center guys) called me on 5th June'14 with the details of the new Photon 3G+ wifi device which can give speed up to 21.1 MBPS and support up to 10 devices at one time. I purchased the same on 7th June'14 (Saturday) for Rs.2250/- and they promised me that this will be activated by 9th June'14 (Monday). As i work for IT company and need the Internet facility 24X7 hence started feeling jittery when the services were not...

Dear Sir, My current calling rate is Rs. 1.2p/sec basic. I want to take benefit of two packs viz. Rs. 499 and Rs. 125. I want to ask whether activating Rs. 499 plan and then Rs. 125 Plan is possible? Rs. 499 = Rs. 450/- talktime + 2GB 3G + 1.8p/sec + 30 days validity. Rs. 125 = Rs. 60/- Talktime + All Local/STD calls @ 1p/2sec. All Landline calls @ 2p/sec. + 60 days validity Now if I first recharge Rs. 499 and then after 30 minutes,...

In Tata Docomo website it is displayed that validity of Rs. 7 night tariff voucher is 7 days. Seeing this information from Tata Docomo website I have recharged my mobile with this Rs. 7 night tariff voucher but on the 5th day while talking my balance became zero, I have Rs. 60 balance. When I have contacted customer care, they said this tariff vouchers validity was 3 days but I have already used it for 4 days. When I have recharged, Tata...