Tata DoCoMo Complaints & Reviews

I am shocked with the service of Tata Docomo . I have been trying to call their customer care for more than 10 days and still not talked/connected to anyone. Whenever I try to call the customer care, either the ring completes out or i get a message that the 'customer service excutives are busy and email at [protected]@tatadocomo.com'. no. - [protected] I would like to say one word - 'Pathetic'...

Dear sir, My name is Sumanchandra Saw and I took a Tata Docomo corporate postpaid connection. But right now I want to close my connection so please help me for closing my connection and tell me the right procedure. My mail id is [protected]@gmail.com. Thank You Sumanchandra Saw...

Dear Sir,

I have taken a post paid connection of tata docomo for my mobile [protected], the Account No.[protected]. I normally have a bill of around 500rs, but in the month of october i was surprised to see a bill of 2287Rs . Onlcontacting the customer care the reply was the data usage has exceeded the limit which is impossible as in the month of october i faced several network problems.

On my querying with customer...

I am using tata docomo sice last 4 years (No : [protected]) ans sms charge for daily is 60 paisa per day and 99 sms free for the day,

but from last 3 days 1.5 rupees deducted for the first sms,

I called in customer care but they didnt give any answer and said that "" OUR SYSTEM IS DOWN, CALL AFTER SOME TIME "" every time i got this answer from the person fro mthe other end.

I...

HI

From 6 years I had Vodafone connection .In first week of November I requested for MNP from Vodafone to Tatadocomo.
Vodafone has successfully Ported my Number to TataDocomo Number and I started to get TataDocomo signals from Nov 19th, 2013 23:37PM .
After that I called 15 times in 48 hours for sim activation to 59059, however everytime they asked for two hours for activation .

Its been more than...

My Name is Biman Ghosh. I recharged with Rs. 223 for which I got 3000 mins. This offer stated that we can call to all LOCAL ON-NET numbers. I called my other DOCOMO number but balance was being deducted and not the minutes for which I Just paid. I called the customer care. They told that Local On-Net was not applicable to my numbers because, the mobile with 223 recharge was in R.O. West Bengal Circle and the called number was in...

Tata Docomo Network Problem in Ghoti Area. We the residence from Ap- Ghoti, Tal - Igatpuri in District- Nashik, Pin Code (422402) are facing Indoor & Outdoor Network Problem for last 18 Months . Many o[censored]s had launching complain from last 6 Months. But till today our complains reguarding Network has not yet solved. Due to Network Problem we are not able to Make & Receive calls, Send or Receive SMS OR use GPRS / EDGE / 3G (Internet)...

On 18/11/2013 I did a special recharge of 49 which was to reduce call tariff to 30 paisa per minute and on 21/11/2013 i did a special recharge of 123 to make free on-net calls but after recharging 123 special pack 49 was not working and it costed me alot for outgoing calls so i called 121 docomo customer care at around 7:15 pm and they told me that it is a peak hour so i will be charged as per base tariff and if i will face the problem after...

Dear, Sir I have Two times Requested In Tata Docomo Shop 1) Apri 2013 and 2) May 2013. now stiil today company not cancelled my connection Request no.[protected]. so I very trouble. And customer Executive not proper Respond. I will complain against TATA DOCOMO And no gived in righting Document. Thanging u Rajiv C Bhagat...

Dear Sir/Madam, Good Evening myself Pankaj Chakrabarty & my Cell No is [protected]. Today on 21/11/2013 at 12.39 & 12.43 P.M. some one guy from TaTa Docomo customer Care Service threatening & pressuring Me to pay my paid Photon Plus Bill which I paid on 30/09/2013 at 1.16 [email protected] It's transaction Id No is 3021351. Please do the necessary action against the above Cell No's [protected], [protected] & [protected].If...

Sir , I recharge my TATA Docomo card for Rs 666/-. on 26 Oct 2013 for 28 days. He stoped 25 th day (Today). Please clarify the matter and do needful action. I contact so many time to custemer care, they lift and cut the call and also engage of every time. Thanking you Sir,...

Opted for Tata Docomo 3G Wireless broadband data plan under corporate user. Its one of the worst experiences I ever had with any of the telecom service providers. It started with submitting of documents (19th Nov)- Gaurav Pandey (GP) don't have proper info about different documents needs to be submitted and committed service will get activated within 24 hours (by 20th Nov evening). Though he never issued new device/dongle and requested...

I am unable to call the toll free number 000 [protected] form my Tata docomo prepaid mobile - [protected]. Please resolve the issue ASAP. ihvae already provided a complaint but it was not resolved. I got a call fomr cutomer care that my issue will be resolved in 24 hours, but it is not resolved even after 5 days. Please do the needful....

Complaint regarding mobile tower installation against the land of Sri Om Prakash Singh and Jay Prakash Singh s/o late kannai Singh At-baralota, post-daltanganj college, ps-town madhininagar dist- palamau 21/11/2013 With due respect, I DEEPAK KUMAR S/O SHRI INDRANATH RAM At- pandeypur, post-Dehariya, Dist- Palamau. I have a land near mobile tower I cannot do construction as yet due to mobile tower radiation. I want to register a complaint...

My Outgoing calls have been barred multiple time. I have submitted the documents 2 times in the past 14 days. Still there has been no action taken from the customer care. They have no idea as to why these call are being barred. They tell me that its from the Government's side. How can the Government do that. I am shocked with thier reply. There is no one to help us regarding this. The manager is never there in their customer care centre....

I was using a post paid docomo number since the past 3-4 years. I had diverted my docomo number to my other air tell number and was using the docomo number only for incoming purpose paying the minimum rental bill every month which was ₹325/month. Suddenly one fine month my bill exceeded ₹2000. When I asked the company why, they said that I was charged outgoing rate on my docomo for diverted incoming calls received. My number was always...

Respected sir, my name is harpreet singh. I am from bulhowal dist hoshiarpur, pin 146113. My village in about 14 km away from hoshiarpur on tanda hoshiarpur road. In hoshiarpur, there is 3g network of tata docomo.i have seen speed of tata docomo's 3g speed. So we want 3g network in our town. My town is heart of in our area. There are all facilities available.but due to problem of 3g network we face problems. With ur contribitution, we...

I am a new user for tata docomo
My mb no is [protected]
I heard on 121IVR thr ia 1000sms in 29
Thn aftr i activate scheme frm 198
Nd i get 400sms only in 29
Ivr settings thr is 1000sms bt in actual i get only 400sms
I want my balance return...

Dear Sir,

I am using Tata Docomo CDMA service. On the basis of their email saying that if you charged Rs.144 you will get 375 talking time on local minutes. Accordingly, I have recharged Rs.144/- and the validity is only 24 days. After recharging, I have got message that you can make calls upto 375 local minutes free. After 3 days my balance was Rs.338/- once I made call in the afternoon around 3:00 clock. After sometime I...

Dear Sir/madam

I have 3 complainants

1.I have activated the call tune on august 2013 with offer price for 6 month (120 Rs) but 12 NOV-13. DoCoMo taken 20Rs charged, i asked to company they told different information

2.As per sms I have called to caller tune toll free no :543211 it available in Hindi language only so I cut the line its taken around 3 RS charged

3.i have called to...