Tata DoCoMo Complaints & Reviews

Hi,

I submitted request for Postpaid to prepaid migration. But the migration was not done for over a month.

Later I was told to resubmit migration form as previously submitted form got lost within Docomo. I was told that I will not be charged for the delay.

When the bill came I they deducted the charges from my initial deposit even after my multiple complaints and requests....

Hello Sir, My number is [protected], i have activated a caller tune for this number a few days back of monthly charges Rs.36 and song Charges of Rs.15.But whenever a caller calls me they can hear the prompt for more than 10s, which is really irritating and disturbing me, i have asked customer care to remove the caller tune but they are not removing.. I request u to remove my caller tune prompt and help me out.. With Regards, Kishore...

I have been a regular user of Tata Photon and have used it for over a year now. Recently since almost last 1 month, I have noticed frequent disconnections on my Tata Photon internet connection and the error shows up that says, "The connection to the PPP Server could not be established, please try reconnecting. If you are still unable to connect, verify your settings and contact your administrator"

I told Tata Photon...

I RECHARGED RUPEE 50 FOR MY MOBILE [protected] BY MOBIWIK WEBSITE ON 14.10.2013 BY SBI INTERNET BANKING, RECHARGE AMOUND NOT CREADITED IN MY MOBILE BUT RUPEE 50/- DEBITED FROM MY SBI ACCOUNT BANKING DETAILS ARE MENTIONED BELOW NARRATION: TO TRANSFER INB Zaakpay ZAAKPAY Payments REF. NO: MSBI[protected]IGM9356096 TRANSFER TO[protected] DETAILS FROM MOBIWIK WEBSITE: Transaction TypeDebit from Wallet Service DescriptionPrepaid Mobile...

i have 5 connection in docomo [protected] to 69, , and dealer give me a plain ( 149 CUG ) he was say 1gb 3G free, and its 5 number unlimted calling free, 500 minut in other local number, but CUG is not activated, no local free, no 3G free, my bill is 4000 m also complain docomo Office but no responce, in this tym call docomo officer say that m call in high cort Delhi, and blackmail any other idea, plz slove it...

Iam getting daily OBD calls from Tata Docomo asking for postpaid connection. Iam a vodafone customer and already having potpaid connection. I have told many times and alomst for more than a year I am getting this OBD call from Tata Docomo that I dont want any such connections but still daily Iam getting this call which disturbing my work and personal life. And moreover when I said "please dont call daily" the person who called...

Dear Sir, My Tata Docomo Mobile No. [protected], I recharged my number with Tata Docomo on line recharge with Rs.200/-.ON 10/09/2013. It was not successful. Hence I got the massage from DOCOMO by stating that "sorry, we were unable to process your recharges request. we will refund the amt to your account in 5 working day. Your payment reference number is MSPD [protected]. Same thing happened to my other Number [protected] on the same...

I am living in Sonigara Vihar Society in Kalewadi, pune. and I have taken Tata Docomo's Broadband service as this is available in our society. I took new connection of Rs.999+Taxes on15th August 2013. I paid installation amount of Rs.550/- to the Sales Representative Mr. Anand, Connection started after 1 weeks time, I used it hardly for 5 days and problem started. All the hanging cables which are drawn on the MSEB Polls without permission...

I got a call from Tata Docomo sales team regarding the offers in Data Card They Said Plan 650 650rs monthy rental with 5 GB of 3G internet and 256 Kbs after 5GB usage. I asked them airtel is providing 512 kbs after the given limit why don't you? They replied we won't do false promises, we will say only what we provide.. I ordered for one. The Sales rep came to my house at 7.30 Am and asked for a ID proof, since it...

I put an sms pack for 6/- through online which is supposed to deduct 8 paise per sms and stay valid for one month. the details of my mobile and payment are as follows. Customer Details Mobile Number [protected] Recharge Amount 6 Talk Time 0 Transaction ID MCIT[protected] Transaction Status SUCCESS But unfortunately docomo is deducting 60 paisa per sms. Now my question is whether that sms pack is active for me or not. If active,...

On 15-Oct, I had requested for deactivation of Tata Photon plan for Docomo AC NO :[protected] Docomo Data Phone no : [protected] But today I received an SMS that instead of deactivating the account they have changed the plan. Are we supposed to be their bonded customers? Deactivate the line immediately as all the dues till 15-Oct were paid same day online and balance on 15-Oct was Rs -2 i.e. credit of Rupees 2 in the account....

I am TATA Photon Plus post paid customer and my photon plus number is [protected]. To change prepay to post paid I visited DOCOMO customer center located at Nirala bazaar, Aurangabad, Maharashtra branch on 19 Oct 2013 around 10:30 AM. It was my horrible experience as one of TATA DOCOMO representative asked me to go to security guard (they use to call him Paji) and fill the form and then come here, I did the same but that representative was...

From past few days I'm encountering frequent disconnection for 3G. When I called to customer care, they replied me that, we have implemented technically to disconnection internet after 40 mins of session to prevent bill shock itseems. I was asked for continous connectivity as I have done recharge for 3G data with my sense only. They said that it is not possible and it will disconnect for every1. I don't understand how they made...

HI This is Pankaj Kumar Rai from Pune. I was using 899 plan of DOCOMO. From Past 20 days they disconnected my number saying I am using this number for Commercial purposes. I am not using this number for commercial purpose. I told them if they can tell me any number I am using for the same I will pay whatever costs to them extra. I call to my home and my relatives only . This is highly Unethical disconnecting the Number . Now they say...

RES.SIR, MY OWN NO.IS THAT [protected] MORE THAN 3 MONTHS I WILL CALL TO CUSTOMER CARE BUT CALL NOT CONNECT ONLY VOICE MESSAGE TO LOG ON LISTEN @TATA DOCOMO. AND NO NETWORK...

Today i.e. 21st Oct 2013 I got reminder Notice For A/c No[protected] which connection I had been closed/surrender on 27th March 2012 due to bad service then I moved to Mumbai on 29th March. Now they are saying we called you regarding the same service to resume and i told them to continue. They did call me but i did not say to continue to the same service and without my confirmation they started the same service now they charged the amount...

I am very much distressed because of the Docomo's poor customer service and hoping you could pop into this issue and give me peace. Kindly please go through the below trail. I have been very much abused not just by a customer service agent (Anthony) but also by his friends. 1. As per the Data act, my mobile number shouln't be shared with any outsiders. But seems like the customer service agent (Anthony) who attended my call this...

This is to bring to your notice that I am being continually HARASSED and THREATENED by calls regarding a billing dispute with TATA DOCOMO from whom I had taken an internet dongle [number [protected]]. After a few months o[censored]sing it, .i had allready make payment for this.and i allready written application to the customer care surat to closed my connection i don't want to join more time with tatadocomo and after the 3 or 4 month also pay...

Hi, i'm a tata Docomo customer . I'm not able to call my Latvian friend. But I can receive call from him. When I dial the same number, it says "the number don't exist". Latvian friend's contact: country code : +371 Cell number: 29341xxx...

Dear Sir, I am post paid customer of TATADOCOMO.I had opted for Tata Docomo through portablity in the month of May 2013 considering that it has got brand name and internet services are good (Mobile No [protected]).Ever since I got this TataDocomo there was issues with internet services.I had registered complain on customer care no 121 many time but no concerete solution was offered.Again I raised this issues with department time and again.I...