Tata DoCoMo Complaints & Reviews

hello sir i am naveen from punjab, i have recharged my number with rs 89 pack, aftter consulting the customer care, 2-3 times, but i didnt got the benefit according to the website, but customer care unable to solve my issue, as they said in response that the offer is applicable to new users, but it is clearly mentioned on the website that the offer is applicable to both existing and new users, i am sending you the screenshot of the offer,...

R/S,
This is with reference to the broadband line of Tata tele services which I was using till august 2013 this year.
Account number[protected]
Since I shifted to new location I requested for transfer however I got a call from customer care that broadband line is not available in my new location So I requested to disconnect the line.Now its been 4 months I am continuously getting emails from the customer care to deposit...

I WANT TO CHANGE MY POST PAID CONNECTION TO PREPAID, SO THAT I GIVEN REQUEST TO TATA DOCO MO AT 13 NOVEMBER 2013, THEY GIVEN DOCKET NUMBER, THEN THEY TOLD YOU WILL BE IN THIS PLAN UPTO NOVEMBER 28 2013, I ASKED AGAIN NOVEMBER 28 2013, THEY TOLD I WILL BE ACTIVATE ON AFTER BILL PAYMENT, I PAID THROUGH ONLINE AND ASKED 29 DECEMBER, THEY TOLD IT WILL ACTIVATE ON 12 TH DECEMBER 2013, I ASKED 13 TH DECEMBER, THEY TOLD IT WILL ACTIVATE ON 28 TH...

RECENTLY I RECHARGED MY DOCOMO NUMBER WITH 253 RUPEES .
ITS A BUNDLE OFFER WITH TALK TIME OF 222 AND 750 MB MOBILE DATA.
BUT THE SCENE IS DIFFERENT.

I GOT ONLY TALK TIME AND NO DATA HAS BEEN GIVEN.
I TRIED TO FILE A COMPLAINT IN DOCOMO SITE BUT THE SITE IS A CRAP.

IT NEVER WORKED PROPERLY.
ALL OUTDATED OFFERS AND NOT PROPERLY MAINTAINED.

ANOTHER PROBLEM IS THEY HAVE...

From more than 2 months I am applying for MNP from Tata Docomo to Airtel, have payed the outstanding amount also but still Docomo are approving for porting. I have all the proof for paying amount in time. Please help me in getting porting done as soon as possible....

During Septmeber 2013, I received a call from one of your executives named Ms. Girija from your office located at Basheerbagh, Hyderabad asking me whether I required any connections. Upon her request I informed her that I required 2 SIM numbers with the numbers ending with "000". She was very kind enough and suggested 5 / 6 numbers of which I choose two numbers, ie. [protected] & [protected]. Your executive visited our residence...

Hi, I am Ramsuji Swarna, own a Postpaid Tata Photon+ data card with number([protected]). I submitted all the documents and requested for migration from postpaid to prepaid on 11th December 2013. In service center, executives told that it can be done in 7 days and later on told that it can be done in 10 working days. But it is not done yet. I am calling service center executives, customer care executives, even I am following up with them...

Hi, My Mobile number is +91-[protected]. I switch over from vodafone chennai to TATA DOCOMO. I didnt use my tata docomo number for last 4 months, but i use to get sms for all bank transactions. This number is very important to me and i use this number for all my business and work purpose. On 17-Dec-2013 my mobile number was disconnected because of not recharging for last 3 months. Kindly reactivate this number. Regards, Dhanaraj....

ref:tata docomo photon+[protected] maj.karunakar sorake had got the same upgraded from 2g to 3g. but he kept receiving two separate bills for same connection. he has cleared bills as per 3g connection, bur is receiving legal threats towards clearance of 2g bills which he does not use due to up gradation to 3g. what is your billing procedure when customer is upgraded from 2g to 3g? do you not inform the billing departments/customer...

I bought 3G connection from TATA DOCOMO as on 13.12.2013. I have been using 3G DOCOMO services now for one week. Their speeds dropped back to 2G (50 kbps to 10 kbps). I called customer care service several times a day for 03 days. He reached at my home as on 19.12.2013 and said that this is network / coverage problem. He told me its problem with my area or it is due to congestion. Note: Speeds remained the same throughout the day and night,...

I Have Been Used Online recharge site https://www.tatadocomo.com/online-recharge.aspx (official site), i have tried recharging 3-4 times always it get's debit's money from my sbi account but it does'nt get recharged. It's been a week and i didn't got my recharge or my money back. My phone no. is [protected]....

sir my tata docomo Sim suddenly displayed a problem that Sim registration was failed i just dialed 198 complaint registration number from my friends mobile no customer service agent replaced that you want to replace your Sim then only your Sim again get activate & he also told that go to tata docomo store in your district & give 49rs & get a new Sim. I also went to tata docomo store that was located in tower junction nagercoil...

I have been fed up of your GPRS connection. I have chat with customer care they said they will forward as feedback. Now the condition is worst. I can't bear it more. It you can't provide a consistent GPRS network tell it to me frankly. You people think that you can do anything with customer and he will entertain you everytime.I don't want to kill GPRS session after 30-40min. It creates lots of problems during work. If nothing...

Sir, My TATA DOCOMO mobile no. is [protected]. I have a GPRS Pack 95 activated on my mobile number but today my balance of Rs.4 has deducted wrongly for using internet but i have still 20 MB left on my GPRS balance and Because of this, I am not able to use your internet facility. Please check this problem and give me back my balance as i am also looking forward to recharge my GPRS pack again but without my core balance I will not able...

I have recently taken tata docomo broadband connection with 1Mbps unlimited plan. As i was told that any change in plan will be effective from billing cycle only. My billing cycle is from 15th to 14th of every month. I had written email on 29th nov13 to < [protected]@tatatel.co.in> to get my plan changed to 4mbps fup [protected]@1000. I got response saying that feasibility check will be done and i will be notified. I again wrote an email to check...

Dear Kindly inform you tata docomo has send me bill on dated 23 Sept Rs 1394/- with bill no [protected] after that you have generate & send me another bill on dated 5 Nov 13 Bill no [protected] amount 505.94 duration 21Oct to 13 November & you have to show 1160 Previous balance total amount Rs 1666/- But till date I have't received any Bill of duration between 21 September to 20 October of amount 1160.which you have shown in...

I request Tata Docomo to inform all Bihar customers that no ratecutter or other pack will work for them because there is no Tata Docomo network in Bihar. I recently wasted my 25 rs for ratecutter and they refused to return, instead they told me wait till their own network becomes active. But I know my 25 rupees will be wasted because This problem is since last 4 months. And imagine that how much they could have cheated from customers...

Yesterday around 11:00 pm i checked my mobile and noticed that my balance had been deducted. A message said amount deducted for session charges (i.e. usage of internet). I called the customer care immediately who after doing a background check claimed that i had used the internet between 7:00 - 7:30 pm. This is a blatant lie because i had turned off my internet the very day i purchased my mobile. I tried to reason out with the customer care...

I ARUN SINGH I HAD TAKEN DOCOMO WALKY TALKY I had taken the some dealers contact numbers through google, many of them call me and i had taken 1 walky talky model : FP2255 PESN : CE0168 MONTH & YEAR OF MANUFACTURE :11/2013 I TOOK ON 12 DEC 2013, IT HAD WORKED ON 13 DEC, AND FROM 14 DEC 13, CHARGING WONT BE COMING TO AN WACKY TALKY.SO ONE DOCOMO TECHNICIAN HAD CAME AND STATED THAT, THE PROBLEM IN A WALKY TALKY SET, SO BETTER CHANGE...

Hi, Whenever I try to make a call from my mobile it says 'Sorry this facility is not available on your phone'. I'm not even able to call cust care (121). This is really annoying and all my balance/money is just getting wasted because of your stupid network Tata Docomo. Rectify the problem immediately Also I'm unable to register a complaint in your website 'http://www.tatadocomo.com/register-your-complaint.aspx'. After...