Tata DoCoMo Complaints & Reviews

Tata Docomo — theft of money

sir, i am a client of tata docomo service. i use its gprs service. Now a days they are deducting money from my balance but when i ask them they reply thar i downloaded games or activated many services etc. but i told them if i do such why will i complan? But they dont hard. now tel me what should i do? My number is[protected]

Hi Subrata,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards
Customer Care
Tata DOCOMO

Hi Subrata,

Please be informed that upon checking with our records the amount of Rs. 27 has been already credited to your account. Also be informed that as per your request VAS service has been deactivated.


Thanks and Regards
Customer Care
Tata DOCOMO

Dear Customer,

Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

Thanks and Regards
Customer Care
Tata DOCOMO.

Dear Customer,

Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

Thanks and Regards
Customer Care
Tata DOCOMO.

Sir, I have a tata docomo prepaid sim card having number [protected] which is used last one year. I want to convert my prepaid sim to postpaid sim. I applied for the same along with all requisite documents and an amount of Rs 850/- (Rupees eight hundred fifty only) three day before. Tata Docomo representative gave me a new sim card. On 16 March 13, my existing prepaid sim stop working and the new sim card not yet activated. So that, I faced various problem for non availability of connectivity service. I put the above number in various forms/ applications. So that I missed number of appointments and confirmation.

Request solve my problem on priority

Hi,

My Tata Docomo sim [no.[protected]] is not working for last 3- days. Its MP number and now am in Mumbai. The brand store people said, it can be changed only in the state it was bought. I cannot go to MP as of now. How can it be changed at Mumbai only?

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards
Customer Care
Tata DOCOMO.

DOCOMO Prepaid SIM — Bad Service

Please HELP me. I’m not able to receive any SMS from any operator(IDIA, AIRTEL, RELINCE, AIRTEL..etc) from Dehradun or you can say from Uttrakhand region . I already talked with your many senior executives but they are unable to solve my problem. i don't know how you will teach your executives they even don't know anything. they just only know to argue with the costumer. even they don't know who is responsible to sole this problem.
I was facing this problem since the day I purchase this SIM card. Some of your executives told me that you have to replace your SIM card for any DOCOMO outlet. When I went the outlet they are asking me 50 rupees to replace the new SIM. I don’t understand about all this , why I have to pay money to replace my SIM card because I’m facing the problem since the 1st day when I purchase the card and this is company responsibility to replace my SIM card because I’m facing the problem from 1st day. I already registered the complain same day in your customer care center. So I’m just waiting for your response after that I don’t have any another option only to file a case in CONSUMER COURT.
YOU ALL ARE JUST ONLY GOOD IN YOUR ATTRACTIVE ADVISEMENT TO MAKE PEOPLE FOOL.
Costumer name : Simon Joseph
DOCOMO Prepaid GSM SIM no. : [protected]

Regards
Simon Joseph

DoCoMo Prepaid SIM — refund of money

rs.149 deducted from my account on september 8 th saturday 2012 without my knowledge..i already contacted customer care executives several times.they promised me within 48 hours my money will be refundable which has not yet got back..kindly do the needful.otherwise i have to go for port.my name is anish lukose and my mobile number is [protected]

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards
Customer Care
Tata DOCOMO.

Dear Customer,

Please provide us the details of agent to whom you had given the amount of Rs.850 which will assist us in doing the needful.

Thanks and Regards
Customer Care
Tata DOCOMO.

Thanks to your customer care, I have got the connection.

dear sir
i purchase tata docomo sim 2 days ago my number is [protected]
in it incoming call is recieving but i wont b able to make outgoing calls
everytime when i do outgoing it says "check operator services"
so sir please help me
thank u

Dear Customer,

Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

Thanks and Regards
Customer Care
Tata DOCOMO.

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards
Customer Care
Tata DOCOMO.

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards
Customer Care
Tata DOCOMO.

Dear Sir,

Almost 1week is gone my complaint not resolved yet.
Please do the needful.

Tata Docomo — undue balance deduction

I am a tata docomo user.... Yesterday at around 12pm i found that my mobile balance went nil. I earlier had around rs 70 in my account and i was charged all of it suddenly without any notice.

I called the customer care several times to enquire about the reason why was i charged but each time they gave me the same excuse that "sir we are not able to check your details right now, please call after sometime"...

Today when i called the customer care they said me that i have activated some "fundoo pack" although i haven't... And they said me that i have downloaded some java games which is utterly impossible because i have an anrdoid phone!!!

And this is not just the first time...i have faced this situation even earlier but earlier i was helpless so couldn't take any action...

This is unbearable and If the company is continuing to harass its customers like this then i am sure soon the company will account a fall in its popularity...

So this is my sincere request to the consumer forum authorities to take strict action against these mallicious activities going on around us...

Tahir tadvi
tata docomo user
[protected]

DOCOMO GPRS — undue deductions

I AM USING DOCOMO GPRS PACK AND CONSTANTLY SOME BALANCE IS DEDUCTED FOR SOME SERVICES THAT I AM NOT DOWNLOADING OR ACTIVATING

IS THERE ANY WAY TO STOP SUCH LINKS

I m totally agree with complaint want to get it solved.

Dear Customer,

Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

Thanks and Regards
Customer Care
Tata DOCOMO.

tata prepaid mobile service — disconnection of service

i am a cust. of tata prepaid mobile service since some 6 months and suddenly my mobile connection was disconnected due to non submission of documents, were as i have submitted all the documents were i have taken the simcard at shop opp. to tata showroom ranijung, secundrabad. I request the conserned network authorities to enable the service as soon as possible.

i am a cust. of tata prepaid mobile service since some 6 months and suddenly my mobile connection was disconnected without any cause. I want to know disconnection my mobile. i have taken the simcard at shop opp. to tata showroom Patti, Pratapgarh, UP. I request the conserned network authorities to enable the service as soon as possible.
My Mobile No. [protected] (Kamruddeen Khan)

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Customer,

Kindly lodge a police complaint at your nearest police station about the aforesaid number then provide us a copy of FIR Report so that we can provide you the details about that number.

Thanks and Regards
Customer Care
Tata DOCOMO

sir i am getting some missed calll from [protected] this numbr and when i supposed to call back never picked my phone up kindly do somthing or give me details of dis numbr and this person is unknown

Dear Bharti,

The amount of Rs.120 has been adjusted in your number on 28-Aug-2012 and CRBT service is deactivated.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Customer,

Kindly lodge a police complaint at your nearest police station about the aforesaid number then provide us a copy of FIR Report so that we can provide you the details about that number.

Thanks and Regards
Customer Care
Tata DOCOMO

Hi Vivek,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO

Hi vivek,

We would like to inform you that as per our records we found that there is no wrong charges and you are charged as per your usage and VAS service has been deactivated no issue now

Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Customer,

Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

Thanks and Regards
Customer Care
Tata DOCOMO.

Dear Vijay,

We request you to visit the dealer from where you purchased the Voucher in this regard.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Customer,

Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

Thanks and Regards
Customer Care
Tata DOCOMO.

Tata Docomo — non availability of service

hi

we have a docomo device at our organisation. We are facing issues every week about the connections. We have brought the devices so as to serve our customers. we fave the issue of service degradation. Complaints numbers are as follows

[protected]
M4727939
2 times we have not raised the complaints directly spoken to account managers.

Hi, this is Zameer here and I am using the Docomo service last 16 months or so and I am not happy with service. Last week there was a deduction in my bal and I called CC and one of the floor supervisor I forgot his name talked very rudely and telling the service you used so got charged and he made me get frustrated and evoking me to use bad language I need you check who is that and listen to that and my number and take an action against him as he is a supervisor he need to know how to talk as customer's bal got deducted so he is calling to you . my number is [protected].. you can check with this and I need a reply on this to my Id and id is [protected]@yahoo.co.in ASAP...
And even i do not use get the network properly and I am giving complaints on this thousands times ...

Dear Customer,

Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

Thanks and Regards
Customer Care
Tata DOCOMO.

MOBILE - MISS CALL — Complaint about blank calls and harrasing deeds

Dear Sir,

Sir actually, this [protected] number giving me blank calls and harrasing me via abusing SMS's.

The Longitude value of this number is : 23.[protected] &
The Latitude value of this number is : 78.[protected].

So please do some positive action & steps against it.
Please see it with utmost intrest and urgency.
Please do reply me on my email: [protected]@yahoo.com.

regards

Arvind Ku. Jain

Dear Customer,

We request you to log an FIR at any nearest police station in this regard.

Thanks and Regards
Customer Care
Tata DOCOMO.

Hi

I am getting so many calls from no. [protected] frm 2 days and the person is using abusive language and is calling frequently.
Is there any way to give him warning or block his number before lodging FIR

Regards
Roma