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Tata DoCoMo Complaints & Reviews

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Last updated Jan 19, 2024
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Tata DoCoMo reviews & complaints page 400

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Address:East Medinipur, West Bengal

The service provided by tata docomo is hopeless.i have been subscribed to packs which i have not requested and without my prior knowledge my balance has been deducted ,and this has been repeated quite a large number of times without any successful redressal .i am extremely unhappy at the harassment that i have been facing as the customer care provide no useful service at all.i also am extremely unhappy and do not desire this kind of service.i...
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RAKESH V CHAVAN
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

WITHOUT CONSENT SCHEME WAS ACTIVATED & AMT. OF RS. 30/- DEDUCTED.

Address:Mumbai City, Maharashtra

HI I AM RAKESH CHAVAN HAVING THE TATA DOCOMO NO. [protected].
ON 2ND JANUARY 2012 I GOT THE SMS FROM TATA DOCOMO THAT YOU HAVE SUBSCRIBED TO LOVE ALERTS AT RS 30/- AT 10.45 AM.
I IMMEGIATELY CALL 121 (CUSTOMER CARE) AND STATE THAT WITHOUT MY CONSENT YOU ACTIVATED THE SCHEME OF LOVE ALERTS & ALSO CHARGED RS.30/- FOR THAT.
THIS WAS HAPPENED NOT ONLY 1ST TIME , THE SEVERAL TIMES DOCOMO ACTIVITED THE SCHEME WITHOUT CONSENT...
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A
Ajay Kumar Jena
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non credit of offer talktime

Address:West Bengal

Sir,
I got a message from Tata Docomo in my mobile no. [protected] that stated that if I recharged with Rs. 18 than I will get Rs. 36 talk time. At the time of recharge I will get Rs. 18 and another after 3 days. I recharged with Rs. 18 voucher on 03/01/2012 But after 3 days when I did not get the Balance Rs. 18 talktime I contacted the customer care, the representative told me that after 11.59 pm of 05/01/2012 my account will be...
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I
iqbal.arzoo
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GPRS SETTING NOT FOUND

Address:North Dinajpur, West Bengal

DEAR SIR
MY TATA docomo number [protected]
my device-nokia x2

from one week iam trying to get setting automatically from 121 and text.but they said your phone not reconized in our system.
i also call customer care but they dont help me
.
plz help me sir as soon as possible

thanx...
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H
himanshuagg
from Kharagpur, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Double the amount deducted for a GPRS pack

Address:Pune, Maharashtra

Hi,

My name is Himanshu Aggarwal. On 06/01/2012 at around 01.30 a.m., I subscribed for a GPRS pack of Rs. 65/- online in which I get 2.5 GB internet with 30 days validity. I got a verification code on my mobile phone( Number- [protected]) which I was supposed to enter to activate the pack. I entered the code and after that what I found was instead of Rs 65 the amount deducted from balance was Rs 130/-. I tried calling the customer...
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Deoranjanc
from Mumbai, Maharashtra
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INTERNET SERVICE NOT YET ACTIVATED

Address:Singrauli, Madhya Pradesh

Dear Sir/Madam,

i have recharged my cellular no-[protected] with Internet service pack amount Rupees 95.00 on 03.01.2012, and the transaction number is [protected]. but the net is not access in my mobile from 03.01.2012 to 06.01.2012. i have again recharge Rupees 10.00 in main account on 03.01.2012. the transaction number is [protected]. again i recharge my number with Rupees 50 in my main account of cellular number...
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Navin Marshall Barboza
from Mumbai, Maharashtra
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TRACKING MY PHONE

Address:Mumbai City, Maharashtra

I HAD A NOKIA X3-02 PHONE AND I GUESS SOMEONE HAS STOLEN BECAUSE WHEN I CALL ON IT IT SAYS IT IS SWITCHED OFF

I WANT TATA DOCOMO TO HELP ME BECAUSE I WANT TO TRACK MY NUMBER AND MOBILE USING THE IMEI NUMBER AND FIND OUT ON WHERE MY MOBILE IS....

PLEASE TATA DOCOMO HELP ME......

I WANT MY CELL BACK.......
+1 photos
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S
Satcom Singaram
from Mumbai, Maharashtra
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Internet Not Connected

Address:Tamil Nadu

Dear Sir Very Poor Service Of Tata DoComo Customer Care Service In Chennai

Name: Singaram

C. No: +91 [protected]

Compliant : Internet Not Connected So No Responsible in Customer Care I Will Go To The Consumer Court


Regards

Singaram...
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S
samba siva321
from Mumbai, Maharashtra
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unable to open my mms

Address:Andhra Pradesh

the company send me a message that you receive a mms from tata docomo number and they send a link to retrieve it but the site they send mms.tatadocomo.com/mms is unable to open please suggust me to retrieve my mms. thank you....
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madhab mekap
from PURI, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Activation problem despite all available documents and restoration of balance

Address:Puri, Odisha

Dear Sirs,

On 20.12.2011, I purchased a Docomo SIM no. [protected] from M/S Kalpana Associates, next to M/S Das Glass Company, Grand Road, PO/ Dist- Puri (Orissa)
Pin- 752001, submitting all documents demanded by them, such as, photocopies of my PAN and SBI Pass Book. In fact, I had taken some more documents like, Gas Book, Adhar Card, but they termed all these as useless and accepted only the PAN & the PB. Incidentally,...
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Address:Sambalpur, Odisha

I have taken a sim for my wife Trupti Patra bearing No.[protected] since 25.08.2009. During this period company has deducted (looted) a huge amount in the name of different service which was beyond our knowledge. Even if this type of activity of the Company created misunderstanding among us. Then I monitored closely and could know about this type of illegal deduction by the Company.During 2nd half of November, I reported the same vide complain...
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kiransk7
from Mumbai, Maharashtra
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Security Problem

Address:Mumbai City, Maharashtra

I bought tata docomo card within 24 hours card was active. i submited the car licence & Photo. i was using my card on 5 days. after 5 days outgoing was closed. i am going to my shop he said ur photo not good so u give me another photo ur card will start. i have some work prob. i was submited my photo after 20 days. in this period my incoming calls aslo closed. when i was going to customer care he said ur card was canclled because the...
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S
sweetsaru.sarvani
from Dehra Dun, Uttarakhand
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Very very Poor Signal

Address:Chennai, Tamil Nadu

I bought Docomo Sim a couple of days back and i am really very frustated with the poor network.There will be no signal indoors...Not even a single point....and it often shows no network area (Mylapore and Ennore ,Chennai are no network areas for docomo!!!).This is seriously disappointing and now i regret for switching over from my Airtel number.Hope to get the problem fixed soon....
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Y
yashaswini srinivas
from Bengaluru, Karnataka
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excess bill

Address:Bangalore, Karnataka

tata docoma number [protected]
account number[protected]
I used to receive bill of only 800 to 900 per month. We asked them to cancel the service but then the very next month we received a bill of 3914 rupees and we were threatened saying that we would be dragged to the court if we fail to pay the bill and many complaints given by us to them were unread and unattended. So we have paid the amount of 4014 rupees on 3rd...
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Vyom Bansal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Slow Speed

Address:Ludhiana, Punjab

I have TATA Photon + number [protected] for the past 2 month.... The speed is pathetic... Tooooo Slow... I do not know whats the problem with this TATA people..

Guys beware...

Vyom Bansal
[protected]...
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Darshan Avasare
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduction of 10/- Rupees from unnecessary Personalized Horoscope pack

Address:Mumbai Suburban, Maharashtra

Myself Darshan Avasare, using Tata Docomo service (Sim No. [protected]), receiving unwanted SMS from the service provider Personalized Horoscope Pack and my balance is reducing @ RS.10/- after receiving every SMS. I have complained to Tata Docomo Customer Care but thay are not taking it seriously. They are expressing sorry but doing the same mischeif time and again. As per customer care the amount which was deducted earlier through SMS (like...
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V
vinit shah
from Delhi, Delhi
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Blackberry Service Activation

Address:Kozhikode, Kerala

My Blackberry Service has not been activated even though i have satisfied all the condition given by the telecoms service provider, and also my service were working earlier last year, but for some reason i discontinued the services and want to continue now, but after having contacted many costumer executive officer of my service provider the visiting there office my service has not been activated till now....
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D
dhjo2010
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Jeet Ki Ghanti free Talktime not credited

Address:Hooghly, West Bengal

Dear sir/madam,
I won free talktime worth Rs.100 on Ticket no:USS4X5ENZZ registered on 29/12/2011.I contacted customer care but to no avail.Kindly look in to the matter.

Dheeraj Joshi...
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hns
from Mumbai, Maharashtra
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EMAIL PROBLEM

Address:Ahmedabad, Gujarat

I HAVE 2G PREPAID TATA DOCOMO CARD,& USING IT IN DATA CARD[DONGULE] WITH MY DESKTOP,WHERE I AM FACING PROBLEM IN SENDING E MAIL & ALSO IN TO OPEN MY INBOX.MY TATA DOCOMO NO IS [protected]....
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kshitij19mar
from Mumbai, Maharashtra
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Cancellation of Horoscope Pack and Refund of money

Address:Tamil Nadu

Hi,

This is regarding the unnecessary activation of Personalised Horoscope Pack (@ Rs 10/-) on my Tata Docomo Mobile # [protected], first on 21 Dec,2011 and renewal on 28 Dec,2011.

However, leave alone the renewal I never subscribed for this pack in the first place itself. And the messages for its renewal on the next date which according to Tata Docomo is 04 Jan, 2012 keep on coming. The company has simply purt...
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