Tata DoCoMo Complaints & Reviews

Hi,

I Davendra Kumar Singhal made a online recharge of 135 rs on dated 7 Feb 2012 at my number [protected] through Citibank Internet Banking.

i was supposed to get a balance of 149 on that the recharge as per Tata Docomo top up plan available on their website, but Company activated some kind of GPRS services and giving 3 GB of data plan for a month.

i talked Tata Docomo customer care but they...

to docomo,
you are very disappointed me.the customer care executives are very careless to customers. i have recharged worth Rs.65 for gprs. But there haven't any message of recharge yet. The executives are in hurry to cut the phones. also there haven't any of confirmation messages. I tried the customer care numbers about to 12 to 13 times,But everytime there were a tape like this,"Our all Executives...

Dear sir,
past 3years am using tata docomo prepaid connection ,every month i recharged nearly 500rs,if i have any doubt means called to customer care but always busy if i catched means they were not telling write solution so now am not satisfied about your service.so kindly take action or try to develop.
regards
shunmuga sundaram.r
[protected]...

I was trying to recharge mobile through Internet(online recharge) on 7th Feb 2012. After process at the end it mentioned Session Expired and thus my recharge was unsuccessful. But still my money was deducted from my account. when i called Customer care and told about this issue they were asking for transaction ID which was not generated as my recharge was unsuccessful.
So please consider my complaint and do solve it as early as possible.br...

Mobile no- [protected], Tata Docomo Prepaid connection

I requested sevaral times in Tata Docomo cuastomer care to deactivate "all pack" renued, customer care responded it allready deactivated these services, and no other services activated in your account. but still the chanell 99 charges are deducted from my mobile regularly since last 4 month. what to do...

Dear Forum,
I have procured one TATA DOCOMO SIM CARD from PRADHAN COMMUNICATIONS , Ainthapalli Chowk, Sambalpur, Odissa (PH: [protected]). one months ago . I had submitted the relevent documents to the retailer but my SIM card SERVICE had been terminated due to non submission of the same by the retailer to DOCOMO outlet or service provider. While I enquired at DOCOMO portal they informed me regarding the same. I had recharged with...

sir,
This is Dr.Sathya narayanan, in possession of my vodafone number for the last 5 yrs. Asking for a friend's number from another friend, i wrongly got the foll no of a prankster named rajesh from madurai-[protected]. I was forwarding medicine related messages(which i suppose were decent) thinking it to be my friend's. One day this guy messaged me tat its some other person after which i deleted the number. Now today he gave...

Customer care service is not providing a PUK2 Code for my mobile no. [protected]
My PIN2 is blocked and need PUK2 to unblock my blocked card.

my email id is avadhut.[protected]@gmail.com

Please look into it ASAP and arrange to give me a PUK2 code for my mobile no....

Hi, I have take TataDocomo SIM last tuesday, submitted the documents (Rent agreement and DL) and got it activitated on Wednesday (01-Feb-2012). Today (06-Feb-2012) I got a message saying I have to submit the documents for continuation of services.
FYI, I purchased the SIM in RT nagar area in a mobile vendor shop. My number is [protected].
I want to know why I am asked to resubmit the documents again?
Have the documents...

i was using a tata docomo no.[protected] by my name "abhishek dalvi"
six months back my this no. was blocked for exceeding of credit limit. i went up to the relationship center near my place in pimpri.
the people asked me to make a payment of 1500 twice,and there was no responsible guys or manager to whom i could talk!
then i give an application for shut down the number.
and even then tata docomo are...

My net is not at all working properly initially when activate the net it works fine for 2days and stops working.From then on the problem starts it works on its own ill have the phone signal but the net doest work I called the costomer care more then 5times there is no proper action taken...

daily 5 rs cut ho rahe hai
ma no is [protected]
pls do take actions immediately
i want to cut this service now only...

This is regarding Tata photon USB this connection was taken before three months and while taking this connection all the require documents was submitted to the retailer (Danish [protected]) and this documents was also submitted by the retailer to tata photon within seven days and same ,has i had word with the retailer also . I was provided with the tata photon nodal office by the customer care people assuring i will get the solution over their...

i purchased a new tata docomo gsm sim , coz you guys blocked ma 2.5yr old docomo sim last month. . .
n i gave ma clean printed id proof copy n passport size photograph to that shopkeeper/dealer or whatever . .. He said, ur sim will get activated within 2hrs or max 12hrs. . .but nw itz been past 48hrs..
So,, may i know what the hell is wrong with tata docomo sim activation team.. Or whatever those people sitting here.. ..br...

Sir,
I am Abdul Gani Khan, a customer of Tata Docomo Mumbai circle [protected],
From last few months i have continuous balance deduction problem,

Yesterday[protected] they had charged me 10 rs for vGames renewal which i had not activated or not used,

On[protected] they had charged me for the same 10rs

When i give complaint about this they said on[protected] u will neverr b charged againbr...

Dear Sir,
i Sushant Kumar Verma prepaid user of Tata Docomo n having the number [protected] want to deactivate fusion lounge service from my account. i have lost balance many times. So please deactivate this service as i m really frustrated from this. Thanks....

I'm Naveen from coorg.
I'm using TATA DOCOMO sim from a year.
Before one month by mistake i've activated HOLLYWOOD SIZZELERS pack on my number [protected]...
To deactivate that pack i've called TATA DOCOMO customer care more than 20 times.but no use..
Each time when i called they were telling pack will be deactivated within 4 hours and get confirmation message.
Untill now i dint get any...

I have been using TATA DOCOMO network from last 2 years. There is one service preloaded in every sim card called as '"M-wallet or M-check. Whenever u insert sim into mobile and switch on every time an automatic service command appear on screen and ask for free registration of M-check service. This asks "Do you want to register on M-check?" with 2 options 'OK' and 'BACK/CANCEL'. Now the point is that...

HI,

This is Aswin from thanjavur, tamilnadu. i want to register a complaint with tata docomo for deducting unwanted charges and also for poor network. I want to bring to your notice that i've been charged by the tata docomo unnecessarily many times for some useless services such as horoscope and magic sms for which i had not at all subscribed. when i wanted to unsubscribe for that i was said that i had not been subscribed...

I tried to recharge my phone by 34 RS sms pack online using my current mobile balance but after entering verification code a error page displayed saying
INTERNAL SERVER ERROR 500
java.lang.arrayindexoutofboundsexception(26)

and i didn't got any confirmation sms also so i tried two times more.
later i realized amount was deducted form my account. i called customer care but they are not ready to agree...