Tata DoCoMo Complaints & Reviews

hi,
i am nagesh. Hollywood sizzlers service is activates on my no [protected]. Please deactivate it.i am charged
10/weak

Hello tata docomo,

Iam T.chandrashekar, bangalore customer of tata docomo no.[protected], this is a huge big problem iam not receiving any sms from airtel & other tata docomo numbers. i had called to tata docomo customer care but no help from them. they said reomove all your old messages in your inbox & did everything they said. Nothing is happening. problem is not solved. still not receiving the messages. very disappointed from the bad service like this from tata docomo. can you solve this incoming sms problem permanently or tell me how to cancel your connection. Waiting for the answer. Thank you.

Regards
T.chandrashekar
[protected]
Bangalore

Dear Sir, I want to activate DND for SMS as well as voice calls to my mom's Mobile No: which is a TATA DOCOMO connection. I requested for the same more than 4 or 5 times through customer care service. Each time they will tell we are sorry this & that. But till today they hadn't do that. My request ID is DND[protected] which i registered on 13th Jan 2012, before this we request for the same on 31st Dec 2011 & that was the second request. Today also i request they are telling the same that, it will take a weeks time.

Sir please advice us for the same at the earliest.

MY email ID: [protected]@yahoo.com

need PUK code to unblock the sim
Sir,I recently brought a tatadocomo sim card .Which got blocked by mistake while going through security settings.Now it is asking for PUK code.kindly reply me soon with the correct puk code.

Dear Team,

Kindly guide me How much re-charge i should do for SMS Pack for (1year or life time validity).

Cont Num: [protected]

Thanks & Regards,
Santhosh.

I had a Docomo sim bearing No.[protected] since August,2011 and in the initial stage by the advice of the Docomo outlet at Sambalpur it was recharged @ Rs.220 twice though I hardly used this number.After few days It was noticed that the balance was reduced to Rs.0.28 though I had never opted for any of the VAS packs so I decided not to recharge further.But unfortunately on 24thJan.2012 I recharged this number with Rs.110 and on 25th Jan the balance reduced to Rs.80.28 and immediately i lodged a complain to the customer care ([protected]@tatadocomo) and Rs.30 was adusted. But from 26thJan they started deducting Rs.5 daily in the name of cricket score ,which i had never subscribed.In spite of my repeated complain nothing changed.

with regards
Asit kumar Dash

Recently i have been ported to TATADOCOMO On 12th January 2012
During PORT Process i submitted Photo and EPIC Card.
But on[protected] Mid Night My Outgoing calls are stopped
I called back to customer care 121 and they requested to Submit Docupments????
If You Dont Got Required Docupments How you PORTED Me from previous company.
OK Although I Again Submitted Docupments(Photo &EPIC) on[protected].
From[protected] My Incomming calls are also Stopped from Service Provider.
Why????
Whats my Mistake?
I have lot of contacts on this no From 2 Days I Lost Lot of MOney Who will Pay me?
If You want Confirmation open My incomming Call Log for My No [protected].
Customer care Executives are Not giving the good response?
Will TRAI Help the customers like Me?

sir
my name is hemant soni, using tata docomo from last 3 years, i m not happy with the network signals from the begning but now a days they have started deducting the balance from my prepaid number [protected] by re activating fusion lounge service. & after my so many requests they r not stoping the service.
Please do the needfull by stoping the service. Thank you.

My tatadocomo pre paid mob no [protected] and sim no[protected] perch nov 2009 from Hisar cantt due to communication problem i req to change ser provider to airtel my port code TH899664 valid up[protected],rec03;30;21pm from 12530.Req for port rec by airtelat 05;18;02 pm dt[protected]from 59109 and Req valid by donor[protected] at 23;00;00 '00.000+05;30 at 05-1 2012 fr1901 and my communication stoped by tatadocomo,all req documemt given to vender timely till date my port no done my no alloted to other per at Hisar and using by him igovt emp and perform emergency service in my all document mention this no and my all communication by this no so i facing many prob hurrasment i req to you pl take sutable action immediately thank you

Dear sir
Kindly sent me the confirmation code This is my mobile number [protected]

MYname is Santosh kumar kaushik my tatadocomo mob no [protected], since Nov 2009 but due to communication problem i wish to change to ser prov docomo to air tel. my porting code no is TH 899664 Which val upto[protected] rev at 06-12012 from 12530.req for portno-[protected] to airtel recat[protected] from 59109.req valid by donor and port time 2012-1 16 t2300+05;30 and stop my communication .my no alloted to other pers in Hisar city.i performed the emergency duty and this no mention in my all document so i facining many problems and harrasment not start my mob no tilldate pl teke sutable action,ad solve my prob immediately thank you

hello,
i am using tata docomo prepaid service. from last 3 days tata docomo has stop its 3G services as well as 3G network. So now its network is very poor. now i want to make a video call which require #g network not the 3G internet plan. when i tried to clear it with customer care of tat docomo they told that i must activate any 3G internet plan to make video call though video call doesnt require any 3G data. so they are making us forced to us their 3G internet plan evenif we dont require it to make 3G call. Please Provide such solution. my tata docomo number is [protected](Guj).

thanks.
gaurav sarvaiya

I am tata docomo customer since 2006 onwards. Know Iam having two numbers i.e. [protected], [protected]. in thee bothe mobiles when we recharge high amount next day automatically theey are deducting amount. withe out any reason. we are not activating any otheer services. In [protected] theey activated service reply every after call which is not required by me and I lodged an complaint on 14the Jan. customer care persons told theat withe in 7 days it will be disconnected, but upto theis time theey are not done so. and daily near about Rs.10 is deducting from my balance.

I am existing Vodafone Prepaid Customer ([protected]). I want to switch my Vodafone Prepaid Number to TATA DOCOMO Postpay (BLAZE99), for which I have submitted all related documents to TATA DOCOMO Galary at FC Road, Pune on 2nd Jan 2012.

12th Jan 2012 I called at DOCOMO Galary at FC Road, they told me that it will take 5 more days to number to get switch to DOCOMO. My port out code is going to expire on 18th Jan2012.

I submitted new Port Code on 20th Jan 2012 at Paud Road Galary Kothrud Pune when first code expired.

I had mailed this issue at 'listen.[protected]@tatadocomo.com' on 13th Jan but didnt get any revert. Then I mailed to 'nodaL.[protected]@tatadocomo.com' and still waiting for positive response.

It seems that TATA DOCOMO and its employees are not interested for new customers.

Ruturaj Amle
[protected]@gmail.com

Dear sir,

I am not happy with your tata docomo service provider. On Sunday[protected]. my balance were get zero. and then i called to your customer care service they were confirmed me that a SONG BOOK pack activated. I request them to cancel the request and refund my amount to my mobile no [protected]. As per request my amt were recd.

After that may 1 or 2 hours I were received a message that SONG BOOK pack activated and rs. 20/- charged. I were again called to customer care at nigh 10.00pm and told to canceled the song Book pack and refund my amount. The person who is attending the call told me after 3 hours i will get my amount back. but still it is not get.

Yesterday night at 10.30pm to 11.00pm I call to Customer care no 111# & I asked about the balance were not refunded what happen. Your customer care Executive named amar Singh or sameer Singh talked very rudely and tell me that do what you want your refund will not get you in this case that song book activation.

Now you tell me what to do


Regards,

Arvind Mogre,
[protected]

Hello, I'm Shubham Arora, having a Tata Docomo prepaid connection having mobile no. [protected] (UP EAST, Allahabad).
My Complaint is that i'm not able to use GPRS since last 6 days. I Get a Error that 'Could not connect to Remote Computer'.
When contacted the customer care on 18th and 19th of January 2012 i was told that it is a server problem and it will be solved in 4 Hours.
I'm still not able to use it till now. I Have even lodged a complaint on Tata Docomo website (Complaint No.415796) but still there is no response. Please Help.

Dear Mr. Choudhury,

Subject: Regarding your mobile number [protected].

Thank you for contacting Tata Docomo.

With reference to your email dated 15-Dec-2011 regarding cancellation of your mobile number, we are truly disappointed to learn that you have decided to disconnect your Tata Docomo number. We would be happy to do anything we can, to have you as a continued member of the Tata Docomo family.

We would like to inform you that your request has been registered on 15-Dec-2011. Your Request number for the same is[protected]. We request you to make note of this service request number for future communication and correspondence.

Please note:

• The billing on the above mentioned connection would stop on the 4th day from the date of which the request was raised.

• Your total outstanding amount till date is Nil.

• Your Tata DOCOMO Number would be disconnected on the 15th Day from the date of Cancellation Request.

We would revert to you via voice call or SMS.

It has always been our endeavor to provide you with the best customer service and we assure you of our sincere commitment to meeting all your future requirements too.

Should you require any further clarification or assistance, please reply to us via email at [protected]@tatadocomo.com or call us at [protected].

We value your association with Tata Docomo.

Warm Regards,
Ajay.Unnikrishnan
Customer Support - Tata Docomo

Visit us at www.tatadocomo.com for latest offerings.

plz send me my puk code...my no is [protected].

plz send it as soon as possible so that i can use the services.

I am unable to connect customer care ..plste dont purchase docom ..thse customer dont show any respect
thay simply block the call to customer .i dint able to contact customer care for month.my number [protected]

Hi,

My Name is Raghunatha Reddy, I have applied for TATA DOCOMO postpaid connection in Infotech Enterprises one month back by giving all documents to TATA DOCOMO agent AYAN and I have selected the numbers [protected], [protected]. At that time, because of non-availability of SIMs the agent told he will give it tomorrow. From then I didn’t seen him. After few days I received a call from TATA DOCOMO for normal enquiry and said your SIMs are activated on 7th DEC, I have told them I didn’t received the SIMS yet.

Dec 23 2011 I have received the SIMS from one of your agent. I have registered online on 26th Dec 2011 and checked the generated bill, It is 1128 RS. I didn’t called anyone after receiving the SIMs, then how this amount has come.

I have raised lot of complaints against this to tatadocomo customer care and wrote mails to the specified mail ids also. Still the problem is exists.
Complaint id:[protected]