Tata DoCoMo Complaints & Reviews

Hello Team,

I am using the Tata Docomo mobile no. [protected], We have many time complaint to your DSE and TSE but no resolve my problem, we here by last inform you that your bad Network connection fase much problem. I can,t contuniue that So please take some action for that outher wise i break the sim and leaglly step for your Company.

Alternate No.:- [protected]
Address:- Star PCO,1087/4 Koharapeer Shahabad, Near Milan Shadi Hall, Nainital Road Bareilly, UP West.

Please do the needful.

Regards,
Mobeen
[protected]

Over last few weeks it has been continuously getting disconnected and this month I dint even experience the increase in bandwidth at the end of monthly cycle.

And the speed is so slows of now that I am not even being able to use it.

What is more irritating is the low IQ design of their web interface. When I try to register an online complaint in Tata Indicom site, it says "Please enter a valid email ID" while there is no place to enter the same.

At this rate I do not see any point in paying up their next bill.
If Tata people are seeing this... Do let me know if you can sustain a decent service quality or I will look for some other options.

a/c[protected]

We here by last inform you that your bad Network connection fase much problem. I can,t contuniue that So please take some action for that outher wise i break the sim and leaglly step for your Companny

Tata Docomo launched 3G on Diwali in 2010.
At that time service was very good.
But now its getting degraded (3G signal strength).
When i set my phone in dual mode,it takes 2G network 99 % of the times,whereas the concept of dual mode is if 3G is available then phone gives priority to it.Also internet does not work in dual mode,signal strength has become extremely poor.
All this is happening in shivalik nagar phase 3,haridwar,uttarakhand.
When i called Docomo's customer care no. about the problem i was asked to manually select the network every time.If we have to do this then whats the use of Automatic operator selection.

Facing all this i am going to MNP service.
My advice to Tata: It takes hell of time to build the image but it may get bad in seconds.

Thank You.
vikas.[protected]@yahoo.in

I requested sevaral times in Tata Docomo cuastomer care to deactivate Channel 99 renued, customer care responded it allready deactivated these services, and no other services activated in your account. 2 days before Igot a message that channel 99 is renewed to your mobile. But I have not activated that service. Tat service got automatically activated & I lost Rs.25 from my balance. What can I do? Plz deactive my avobe service as soon as possible.
Mobile number- [protected]

TATA DOCOMO HACKED AGAIN
Dear sir/madam.
the hackers have once again come up it the new way o[censored]sing the internet for free this trick applies to both TATA DOCOMO 2G/3G services.so please ban this trick.as usual this trick originates from http://www.frendz4m.com I have tried talking to administrators to remove the 'GPRS TRICKS' section but to no avail.
so here is the trick:
First the user has to download 1. HOW TO USE NVAP.NETBUSTER PROXY PRO...
GO TO THE BELOW LINK TO DOWNLOAD VNAP.NETBUSTER PROXY PRO...
NOTE - PLEASE USE FQ PROVIDED BY HBK BRO THREAD
THEN GO TO PROFILE THEN EDIT THEN CLICK ON PROXY TAB THEN DO THE SETTINGS AS FOLLOWS...
http://www.fzdownloads.com/link.php?link=download.php?name=332261&us...⇄
IN HTTP SERVER WRITE - 10.124.94.7AND IN PORT WRITE8080 AND IN LOCAL SERVICE PORT WRITE 1234
SEE THIS.
this trick allows the user to do both Download and Browse unlimitedly. also this trick works through INDIA. In any state So please I request you to ban this trick.
Regards. Hbkripcrick

My name is Seenivasan. Health tips service was automatically activated on my phone number [protected]. I recieved a message from docomo saying that the service was successfully activated. and RS 30 will be deducted from my account. When I try to deactivate the service it says you are not subscribed to any service.
I have been trying to call the customer service but there is no response.once they were deducted amount from account . they wont credited again . they are cheating the customer . this incident was happen second time to time .

YOUR 3G DATA COUNTING IS SERIOUSLY WRONG AND I AM GETTING A CREDIT NOTE SINCE 2 MONTHS.
THIS MONTH CREDIT HAS STILL NOT COME AND MY SERVICES GOT BARRED SINCE 20 DAYS.

REPLY FROM YOUR CUSTOMER CARE
Dear Sir,
> > >
> > > With reference to your mail addressed below, we deeply apologize for
> the
> > inconvenience experienced by you.
> > >
> > > further request has been taken for the same
> > >
> > > Request nos[protected]
> > >
> > > Resolution Date: 08-JUL-2011
> > >
> > > Del nos- [protected]
> > >
> > > For any further assistance please write to us.
> > >
> > >
> > > Warm Regards,
> > > Namrata.Kamble
> > > Nodal desk - TATA Indicom

STILL NO SOLUTION
YOU ARE REALLY KEEPING IT SIMPLY SILLY TO CHARGE AND LOOT SIMPLE PEOPLE.

sir/madam,

This is mradul,want have a complain regarding tata docomo cheating..
i was using airtel, suddenly one day a call came from tata docomo sales person.
they told me about their schemes which were better then airtel.. so switched to tata docomo from airtel. now bill came which is unexpected.. then i came to know they told me all wrong infomation. now they are not leasining to me... please help me out.. i need your support..
thanks
mradul gupta
student

My number is [protected]. I a using Blackberry 399 plan on my handset with Tata Docomo. It is a unlimited plan for browsing. But now i keep on getting some amount of data charges deducted every 10-20 mins. When i checked for the last data transaction Through DATA to 121 , i received no transaction has been made and still my balance is deducted. I called the customer care, they give a solution to call BB service. When approached them they say your settings are fine contact customer care.
Again called to customer care and they say send CAN GPRS to 121, but still this is happening.

Is there anyway that i can charge the tata Docomo services, any regulations we can pin point through TRAI?

Please help

I have been a regular susbscriber to tata photocn plus for one year([protected]). After being fed up with excess billing every month, I opted for unlimited connection under advance payment scheme with yearly rental being payable in 3 instalments (this was clearly explained to me by the customer serve rep of the co and can be verified by recorded msg). However, I was sent a bill for advance payment of the entire amount for the year in one instalment. On raising a complaint with the co, it was advised to me that I pay the same in three monthly instalments and the service wiill be continued(the same can also be verified by the co through the recorded msg of customer service rep).I accordingly paid the first instalment of rs. 3144 before the due date. However, I was utterly surprised to find that the company subsequently disconnected my service. Beinga frequesnt traveller, I have not been able to take up the matter in time with company nor could make any alternative arrangement causing undesirable hardship. This abrupt disconnection after a misleading inmformation is totally undesirable from a company of tata group.

My previous payment record has been impeccable without any instance of non-payment or delay in payment. However, the company does not have any system of checking the antedecents of customers before taking a drastic and unjustified step

Facebook homepage is not opening in my Cel when i use it through ur stupid docomo sim. but when i open Fb through my aircel sim in same phone it works perfectly right... its d prob only wil docomo sim. even if i cal to ur dumb customer care guys, its never been of any help... those r sittin there for time-pass... pls tel me how to rectify d problem.

Dear sir/ madam

I have purchased Tata photon in the month of August 2010 for unlimited downloading facilities. But people made fatse statement and had provide me with some other limited offer. Continously i had been reminding and requesting to the tata photon people to correct the offer, but none of them took interest and now they are charging very high .Speed is very poor and the other facilities provided was terrible.Presently i am not using the internet still they are charging.
My tata photon Account no. is[protected]
My Tata Photon no. is [protected]

Please resolve my issue as it is becoming very serious issue.

Minshu Kapoor

dear sir,
my name is abdul quadir my no is [protected] my other no is [protected] I am too having the slow speed problem although network coverage is about 100%.but the internet speed with both APNs:
TATA.DOCOMO.INTERNET
TATA.DOCOMO.DIVE.IN
the speed that i receive is about 5-16kB/s max.I am using Nokia 5233 with the latest firmware available to date.I dont know why but it happens like that.I request you to resolve this as early as possible.I would appreciate tbat if you consider taking action against them.I hope that the above matters are resolved as early as possible.please find below also contact details:
[protected]@yahoo.com
I am from jabalpur
regards.

Personalized horoscope activated on my cell, without permission and bloody beggers of TATA Docomo are deducting 10/-rs for this noncense service every week.
my mobile no is [protected], are the people working in this organization deaf, blind, paralized or corporate beggars, when i have complaint that i dont need your horoscope service why you are not following it.
i have registered complained on july12 on docomo site and complaint_id is 312745 and .
This service has been activated on my cell without my permission or without any request from my side. Bloody beggers of TATA Docomo have again ignored my complaint and again deducted 10/-rs for Personalized horoscope service, Stop this immediatly.

Respected Sir
my tata docomo Prepaid No. is [protected]. Sir, I have registered for my account on www.tatadocomo.com. But I dont received any SMS about password. Customer Care Says they had sent password. My Request No. is PWR07818211.
Pls Do anythings. Pls Send me abt this on my mail id [protected]@rediffmail.com

Rishabh Chauksey,
D 103/10 , Shivaji Nagar, Bhopal.
[protected]

I had bought a Tata Docomo Postpaid Sim Card ( [protected] ) on 7.7.2011 after submission of all the documents as mentioned. It took them 2 days to activate my number. After a couple of days without even informing me they blocked incoming & outgoing from my sim. When i checked with the office by personally visiting them they said you need to submit some more documents. I submitted the mentioned documents and was told that the number would be activated by the same evening. I waited and waited but there was no progress. After getting frustrated I called up the customer care and they now quote that the sim can only be activated by the 20.7.2011.

1. Why didn`t they inform me what all documents are required at the 1st place itself.
2. How can they block my sim card without informing me.
3. Why was I not told that it takes so long for activation other wise I could have chosen sum other service provider.

4. Who will pay for all the business that i have lost because of my blocked number.

Request you to kindly look into the matter & check whether these people follow what they advertise.
I want you to take strong action against sum bogus companies who mislead the people into such vicious traps.

Tata Docomo
Kwality Globus, Permali Wallace Compound,
Opp.RBI, Hoshangabad Road, Bhopal- 462 011

Expecting a quick response.
Thank You.

I'm using Tata Docomo 3g connection bearing No. [protected]. I forget my login password as well as hing answers. Kindly reset my password & sent it on my registered email so that i can manage my account & pay my bill online.
Thanks.

HI,
I had serious issues with my TAT DOCOMO SIM CARD ( [protected]). Two weeks back, suddenly my SIM card got deactivated. I had to replace the SIM card and i did that. Now, another issue has come. I can make outgoing calls but i dont get any incoming calls and messages. This has been there for 1 week now and i have complained tehc ustomer care. But i havent received any help from them. It is extremely annoying and disgusting. Please help.
Regards,
Sheeba.

Hi,

This is Siva, I have done online Prepaid mobile recharge for Rs.150, but still now no confirmation is made and the recharge amount is not added, but my amount was deducted from my Bank A/c.
I have reported to DoCOMo customer care, but no proper response as the same reason repeats every time: "System is down..!!!!!!!"

Do the needful......!!!

Please Find the Transaction details:

Transaction Reference No: [protected]
Date of Transaction: 15/07/2011
Mobile Number: [protected]
Region: Bengaluru