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Tata DoCoMo Complaints & Reviews

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Last updated Jan 19, 2024
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Tata DoCoMo reviews & complaints page 414

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9
9021975590
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

dive in service deactivation. Please deactivate Portfolio manager service

Address:Amravati, Maharashtra

i already complaint to the custmer care over 100 times in last 3 months to deactivation of portfolio manager. But no one take it seriously. Each one ask me every time your problem has been solved but problem was not solve. Every 4 days charge me Rs.10. In last 3 month more than Rs.500 total charge me after i will already give a complaint. So please stop this service portfolio manager and refund my total balance in my account....
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Naresh Rekhawat
from Kolkata, West Bengal
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I'm being disturbed by a docomo no.

Address:West Bengal

Sir/Ma'am,
I'm continuously being receiving messages from a unknown TATA DOCOMO no. [protected] from about a month. When I tried to locate the user i found that someone from College Street, Kolkata is doing so. I don't know this person. I will be highly obliged if you can sort out the problem. It will be the best thing ever if you can please block the above mentioned no. eagerly waiting for your reply.
...
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B
bbharat
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unwanted SMS services

Address:Mumbai Suburban, Maharashtra

Dear Sir/Madam,

This is to inform you that I am using Tata docomo Prepaid connection & my number is [protected]. I am getting unwanted free SMS service and those services get automatically activated after certain amount of days, after that those services got renewed automatically, due which I am loosing my balance. Now, I have deactivated one service that I got from number 54321, however, yesterday that service got automated...
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Bestin V KAllely
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sim card blocked after 17 days,because of ID proof

Address:Coimbatore, Tamil Nadu

Dear sir,

I am a customer of Tata Docomo ( [protected]) , i purchased this number on 3rd August 2011.
I submitted my ID prof as my Election Voter ID card +1 passport size Photo.

unfortunately, Today(20th August 2011) in the evening it has been blocked because the reason of ID prof.

There is no information received before Tata Docomo block the number.(they are No:1 to make unwanded calls...
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V
VivekanandanM
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BEWARE OF DOCOMO

Address:Erode, Tamil Nadu

I purchase DOCOMO Prepaid Sim from ASK Agencies Anthiyur and give my photo & address id proof.But DOCOMO CC calls and tell me this mobile no([protected]) is not in your Name & id. Lot of time i call a dealer and ask this problem. he says "call DOCOMO i am not responsible for this".I ask CC also.They no proper answer.Who use my id? i don't know. In this time DOCOMO Take amount for caller tone without my knowledge.IF any...
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M
Malsom
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deactivalion of Rajnikant Jokes

Address:Bangalore, Karnataka

I would like the Rajnikant jokes to be deactivated. If I called the Toll free provided to deactivate the same. The IVR said 'YOU HAVE NOT SUBSCRIBE THIS OPTION' but still I get message from Docomo every few weeks saying that my Rajnikant Jokes will be renewed @ Rs.10. Then , I call the toll free to deactivate again listen to the same message. Also there was no option to talk to a live person/operator. Then , another message will...
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mohit_trivedi
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service barred due to document submission

Address:Lucknow, Uttar Pradesh

Docomo No. [protected]



Dear Sir/Madam,

I ported my Reliance GSM prepaid connection([protected]) to Tata Docomo GSM Prepaid on[protected].

As per the rules, I submitted the new CAF filled with all details(Porting Request Code RE426748), my passport size photograph and xerox of my passport to Gajanan Communications, Power House Chauraha, Aashiana, Lucknow.

On 1st July...
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A
aman39
from Amarwara, Madhya Pradesh
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wrong call charges

Address:Jalandhar, Punjab

dear sir,
i am a prepaid customer of tata docomo. i have done special recharge of rs.59 on my mobile no. [protected] on 14/08/11. according to that i am supposed to have call rate 1p/sec to u.s.a, canada. but when i made call to canada, i have been charged standard call rates 11p/sec instead of 1p/sec. i called the customer care and told the problem on 15/08/11. they gave me complaint no. GBL[protected] and to wait till 18/08/11.today...
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A
anandkumar k
from Bengaluru, Karnataka
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sim not activated since 15 days

Address:Bangalore, Karnataka

hai
am anandkumar.k

i took a new Sim connection from tata docomo and its not activated from past 15days, and the exec are making fun of me i spoke with exec named thamana and she was the person who sent the exec to my place and i took the connection and started playing with me when ever i call them they use to tell me that my Sim is going to get activated tomorrow ,tomorrow and tomorrow,3 days back i spoke to some...
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P
parkdhingra
from Bengaluru, Karnataka
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Docomo GPRS speed

Address:Hyderabad, Andhra Pradesh

I purchased a Tata Docomo Sim attracted by their GPRS plans especially, [protected]@8gb/month plan.Wnen i actually use it, the speed is worst.I am not even getting 30kbps browsing speed.Forget about downloading.They should increase the speed and should not cheat customers by attractive ads.Compared to this, Airtel is far better and provides good speeds (upto 200kbps).Even if the plans are relatively costly, they are worth.I did nt expect this from...
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B
birendrajha
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

HIGH ALERT : CHEATING WITH CUSTOMER

SUB: CHEATING WITH CUSTOMER - DEFECIENCY OF SERVICE

Dear Sir,

1.Vide the Welcome Letter issued from Tata Photon dated 4th April 2011 (Order No:[protected] against Tata Photon Number: [protected], TATA PHOTON says very clearly that the plan is called Monthly of 5 GB at Rs 950. Extra usage beyond 5 GB is charged to Rs 0 / MB. I go with this contract, where TATA PHOTON is bound to provide satsisfactory...
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A
Anushka Mazumder
from Hyderabad, Telangana
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sim card blocked!! have to unlock sim card ..

Sir,I recently brought a tatadocomo sim card .Which got blocked by mistake while going through security settings.Now it is asking for PUK code.kindly reply me soon with the correct puk code.My number for the sim card is.-[protected]....
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C
cbzsports
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Automatic activation of Live Astro service on my mobile no.

Address:Maharashtra

Hi,
My name is Saurabh and my mobile no. is [protected]. Last week Rs.10 was deducted from my account balance for unknown reasons. Today, I received a message from Tata Docomo that my weekly dubscription was due tomorrow and Rs.10 will be deducted again. This service was never requested by me and I want immediate cancellation of this service and refunds of my account balance ASAP.

Thanks,
SD...
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A
Alka Khenchi
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Invalid deduction of balance from my GSM

Address:Panipat, Haryana

Hi


I am Alka on 13th of August around 21rs from my prepaid gsm (tata docomo) account was deducted and when i called the customer care they were claiming that I have made a data usage of 21rs but its not true I haven't made any data usage and I even asked to check them logs but they didn't.

I want you to please check into the issue, because deducting customer's money is not at all right.br...
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D
damodarbiswal
from Angul, Odisha
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unauthorised calls n call tunes

Address:Odisha

I receive daily many unwanted calls from the following mobile numbers ........[protected],[protected],[protected],[protected],[protected],[protected],... n 66064680.Besides,Tata DOCOMO without any authorisation has activated ''call me'' tune n charging one rupee per day.It may be noted that I have neither called nor sent nay message to activate the call.Kindly look in to the matter n warn them to refrain from this unfair...
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S
sunilomar
from Ratlam, Madhya Pradesh
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Deactivation of "Sweet alert" and reimbursement for charge deducted

Address:Bhopal, Madhya Pradesh

I have a very urgent and serious complains.

Some how one of the service "sweet alert" is activated in my account some time back.
I wished to deactivate it......... i called to 155223 (actually calling for more than a month) but i found customer support has been set to some other language beyond my scope or a person residing in madhya pradesh is expected to know....... i was shocked how DOCOMO executives performed...
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D
decowol
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud on gprs plan and improper information by customer care.

Address:Bhopal, Madhya Pradesh

On 14th august 2011 at 8.32 pm i made a recharge of rs 65 for 2g gprs on my no. [protected] . getting a balance 2.5gp plus my last 114mb of last recharge . Then around 9.10pm i called costumer care and asked about 3g gprs and how can i try it . the person in charge told me different packs and there details . I asked him that i already use 2g gprs . Then i asked him how can I try 3g or activate a low cost plan and he told me to use *141# but...
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S
santosh22777
from Ahmedabad, Gujarat
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INSULTING OF INDIAN ANCIENT SCIENCE OF HOROSCOPE

Address:Nandurbar, Maharashtra

Respected sir,
Now a days Tata Docomo are showing many advertisments. on 13 th august i saw an advertisement of them in which the model Ranbir Kapoor insults the ancient science of Horoscope of India by calling it senseless.I think that without making study about it, they are making fun of Horoscope. I demand they should stop the advertisement quickly as it is insulting indian people.
Yours Faithfully,
Santosh Patil...
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Y
Yashaswita
from Chennai, Tamil Nadu
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Horoscope service deactivation

Address:Maharashtra

Hello, i am sunny..
my mobile number is [protected]. horoscope alerts are activated on my cellphone and i am losing rs. 10/7days.. i don't need that service and i cant keep losing so much money every month!!!

i tried calling on the number which docomo provideed in the message but they say no services are active.. Moreover, the call centre people dont interact with us these days, making the problems worse!!
br...
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S
santosssh
from Noida, Uttar Pradesh
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balance deduction

Address:Uttar Pradesh

i sent one messege already my self santosh sahani my no. is [protected] and as i told i m telcome shope keeper i m disturbe to service of tata docomo sim because my balance deducted many time and this time 23 rupees so what should i do i stop tata docomo sim or not....
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