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Tata DoCoMo Complaints & Reviews

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Last updated Jan 19, 2024
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Tata DoCoMo reviews & complaints page 416

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C
chatu65
from Mumbai, Maharashtra
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BALANCE DEDUCTION,MISBEHAVIOUR

Address:Pune, Maharashtra

Dear Sir,
I am Anand Chaturvedi from pune.i brought a sim card of tata docomo number is [protected].
Sir i lost my 404 rs for java gaming download as per company saying this but sir i never downloded a single game.i faced a lots of problum .sir i went to pune f.c road tata docomo gallary exectives deny to listen me and giving me some foolish reason in between that she said me lier.sir my deductions are as follows...
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N
NitinKumarGoel
from Noida, Uttar Pradesh
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Tata Photon Fraud

Address:New Delhi, Delhi

Dear Sir,

This is Nitin Goel and working in TCS Company. I have taken a photon connection form your Tata representative (Mr. Kalid). He gave me TCS corporate scheme and take 1500Rs for Tata photon postpaid connection where he gave Tata scheme, if I pay 1500 Rs then device and 2 GB uses will free for 3 month.
I gave him 1500Rs cash in hand and he did courier my photon device where he gave 1000 Rs bill with device. I...
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M
manjunatha_044
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CALL LOG

Address:Kolar, Karnataka

Hi,

I am naveen, My mobile number is [protected], I would like to get my previous one month call history.....please this is urgent..

Send call history to my other docomo number : [protected]

Regards,
Naveen...
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V
vivek.cdma
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not responding for complaint registered to call center

Address:Maharashtra

Hi

I observe two issues since 4 months and have already reported it multiple times to Tatadocomo callcenter.
1. If the mobile is switched off or in no range area, the person who calles me get a response as "It seems u have dialed a incorrect number"
2. Increased crossconnections (on dialing a contact even before the rining tone is heard someone else talks and am being charged for the call.
mobile...
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N
nihar_kawli
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

To Unsubscribe personalized horoscope pack

Address:Maharashtra

Sir,
I am having Mobile No.[protected] of TATA DOCOMO service provider.Automatically a personalized horoscope pack has been activated on my number without my notice which costs Rs.10/week.After a week,it also got renewed ,the service.My Rs.20/- balance is lost because of that.i tried to deactivate it many times but failed.I have already registered a complaint on company's website but the problem has not been resolved.
Kindly...
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P
prashant.d.shinde
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unnecessary VAS activated without consent

Address:Pune, Maharashtra

Kindly look into the matter below.
=============================

Dear sir,
I think you don't read my email completely.
You have to not only deactivate the VAS but also to pay me the compensation mentioned.
Kindly please note.

Regards,
Prashant


On Tue, Aug 2, 2011 at 1:50 PM, <nodal.[protected]@tatadocomo.com> wrote:


Dear Sir,br...
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S
satyajit.mallick13
from Dinanagar, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

set wrong caller tune,and not responding my call

Address:Cuttack, Odisha

hi ,this is satyajit mallick.i have used tatadocomo prepaid service since 2 year.bt 01-aug-2011 i will activate my caller tune as my chosen song and they also know that which song i want to set.they also set but after somtimes they set tata docomo caller tune.and when i tried to contact with them they r not responding me.these companies are cheted with their consumer.so i request please solve my problem as soon as possible and take immediat...
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I
Ipsita74
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

After cancellation billing is processing and haressing

Address:Kanchipuram, Tamil Nadu

Dear Sir

I was a post paid customer for Tata docomo and on 19th april 2011 I had filled a online cancellation request to tata docomo ref no[protected]. and it was confirmed that the request is in process and they will disconnect the line and temporalily they stop out going and inform as soon as process done they stop incoming also. hence I received a bill for the month when I contact customer care they told as they not able...
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R
ramesh.benne
from Shimla, Himachal Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Post Paid SIM Not Activated

Address:Bangalore, Karnataka

One of TATA DOCOMO channel partner (SERCO - Hebbal,Bangalore) had called me to buy a TATA DOCOMO postpaid connection, his name is Zubair (ph no[protected] and he sent a TATA DOCOMO representative to my home and he collected 300 rupees, two photographs , ID and address proof on 23 of July 2011, till date the SIM is not activated and the representative is not giving the reason for not activation, nor refunding the amount (Madhu [protected])...
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R
Rakesh Uppar
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Deactivation of MVC pack

Address:Karnataka

Hi sir,
My name s Rakesh M my no s [protected],
I wanna complaint on ur workers becs they r unable to solve my problem from 5days.
I'm getting charged unnecessary of rs 3 everyday, if I call to cust care they just say I have some service activation n they deactivated my subscription now. But till today i'm charging for it. If it continued like this den i'm gonna change my network soon. So pls deactivate...
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H
Harshit Shrivastava
from Ratlam, Madhya Pradesh
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Unresolved complaints since 2 years

I have booked numerous complaints with my service provider tata-docomo during last 2 years for my contact number [protected]. The issues of complaints are-
1. I am not able to make calls from my contact number, even though i am having sufficient balance (over Rs 200) in my account. This is when i am having over Rs 100 in my account.

2. I am not able to recieve all calls. The error message given to the other person is...
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J
JAGADEESH S
from Mumbai, Maharashtra
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TO BE PLACED TOWER

Address:Kanchipuram, Tamil Nadu

DEAR SIR/MADAM,

SUB: kindly fix docomo tower

in the way of maduranthakam to cheyyur road , chithamur village is located ,in this area docomo tower is not placed, it causes a signal problem for docomo sim users....so pls kindly place the tower as soon as possible......we r eagerly waiting for service .......


...
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D
Dev Sandhu
from Ahmedabad, Gujarat
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bad speed of internet

Address:Patiala, Punjab

dear sir,
i have paid my previous months bill and as per my internet scheme 5gb data can be downloaded with 3g speed upto 3.1 mbps but i am not geting the desired speed its like so slolw that i cant even work for what i have got this connection so please kindly help sort out this problem and make my connection speed better thank you...
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P
PriyaTakkhi
from Pune, Maharashtra
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Very bad service

Address:Pune, Maharashtra

Hello,
I purchased a Tata Docomo 3G e-stick from your agents at Tata Croma. He made me buy it from Vijay Sales since Tata Croma did not have the device in stock. The agent collected required documents and the device started to work.
After 2 weeks; the device stopped working and never allowed me to recharge it online.
Hence I visited Tata Docomo Store in Fatima Nagar in Pune, Wanorie area.
They made me recharge...
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C
coolguy1
from Noida, Uttar Pradesh
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STV24

Address:Nashik, Maharashtra

i am a tatadocomo customer. my no [protected]. on 22th july i recharg STV24 for my mobile to deduct my T2T callrate 1p/6sec for 1st 500 min. at that time my balance was Rs 22.62 as per service provider msg. today after calling my mother i checked my balance and found that my callrate not deduct.when i contact customer care they info that 500 min finish. but now my balance is Rs 9.32 without any additional recharge. in my point of view to complete...
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H
Hemant Goyal
from Madhoganj, Uttar Pradesh
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Tata docomo deduct balance RS 123.89

Address:Hisar, Haryana

Hi I am Hemant Goyal having this number Tata Docomo [protected] I am not Satisfied with your customer service today i called to your customer Service Around 8am for resolve my problem about balance rs. 123 which deduct from my account but your caller were fun over there and holding me for 20 mint. also i am not able to use Internet and they said you use internet.. and my internet pack already activate, then how could deduct my balance.and...
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R
rajesssh
from Noida, Uttar Pradesh
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miss behave of employee balance deduction

Address:Uttar Pradesh

I am from Varanasi and i face many problem in Tata Docomo always my balacnce dedectated by thi compnay. When call to custor care the employee dont behave well as they should. my balance dedected many time. i tell you once event i call four five time and diffrent employee tell me diffrent rison. once they said u use many site that's why balance dedected, for same problem i called second time then other employee said u use chargable site...
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S
subhashishdolai
from Goalpara, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False Billing of Rs 10

Address:North 24 Parganas, West Bengal

TATA DOCOMO have billed my number [protected] for illegal reasons. It had sent me an sms stating "Your subscription to Supermodels Club Pkg on TATA DOCOMO DIVE-IN WAP Service has been auto renewed. You've been charged Rs. 10.0/-."....which I have never subscribed..By the way I have complained immediately but they didn't contacted me or even solved my problem. TATA DOCOMO made tall claims about not having any unauthorized...
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M
mobeenbindass
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Network Issue (recharge SMS not sent)

Address:Bareilly, Uttar Pradesh

Hello Team,

I am using the Tata Docomo mobile no. [protected], We have many time complaint to your DSE and TSE but no resolve my problem, we here by last inform you that your bad Network connection fase much problem. I can,t contuniue that So please take some action for that outher wise i break the sim and leaglly step for your Company.

Alternate No.:- [protected]
Address:- Star PCO,1087/4 Koharapeer Shahabad,...
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Q
Quetzalcoatl
from Mumbai, Maharashtra
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Low service quality

Address:Mumbai Suburban, Maharashtra

Over last few weeks it has been continuously getting disconnected and this month I dint even experience the increase in bandwidth at the end of monthly cycle.

And the speed is so slows of now that I am not even being able to use it.

What is more irritating is the low IQ design of their web interface. When I try to register an online complaint in Tata Indicom site, it says "Please enter a valid email ID"...
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