Tata DoCoMo Complaints & Reviews

thats their new trick man...same hapend to me also..i tried customer care 3 4 weeks..they r complete ..donno anything..then i went to customer care directly..n cancelled..

find ur nearest customer care n tell them directly...

dear sir,
my name is santosh sahani from varanasi. i m the tata docomo user from long time but i m very disturbe to tata docomo service now beccause my balance deducted always from some month. so i send this message because this time deducted 23 rupees aproximatlly. and m very distureb so what can i do for this deduction. i think i dont should use tata docomo any more. i m the shope keeper also you tell what i tell to my coustmor if they come to ask about same deduction problem.
i think i should say i am going to stop my docomo number and they should also stop ussing tata docomo sim. you tell me what should i say. i[censored] can do somthing then plzzz tell me.

my self sunil tripathi and its true it happend always

Till 6 days are over.as usual docomo doesn't take nothing action.so please take some action on tata docomo

I have apply for MOBILE NUMBER PORTABILITY on[protected] to change my service provider to Vodafone. now the situation after 15 days is that TATA DOCOMO creating problem to change the service provider.
Due to this inconvinence i am not able to use service of both the company.
PLease help me.
MY Unique PORTIING CODE is :TR216257
My mobile no is :[protected]

Dear TRAI,

Please find my below complaint! Till now I have not received the service! Vodafone blames TATA and TATA balmes Vodafone! How I will pay 2 bills? Please help me to solve this issue! TATADOCOMO people are not giving good service! I have been torhcered by both the operaters in blame game.

Looking forward to your support! From last 2 months I am doing my folllow up with TATA and VODAFONE.

Thanks and Regards
Siddu Neelagiri
Area Manager- CD
[protected]
Office:-HDFC Standard Life Insurance Co Ltd,1st Floor,Rajlaxmi Archade,Above Rajlaxmi Jewellery,228/15,9th Main,3rd Block,Jayanagar,Bangalore-11
Email: [protected]@hdfclife.com
"It is better to conquer yourself than to win a thousand battles. Then the victory is yours. It cannot be taken from you, not by angels or by demons, heaven or hell."



-----Forwarded by Siddanagouda Neelagiri/ChnDev/BLR-JayaNagar/HDFCInsurance on 02/17/2011 05:48PM -----


To: [protected]@tatadocomo.com
From: Siddanagouda Neelagiri/ChnDev/BLR-JayaNagar/HDFCInsurance
Date: 02/17/2011 05:40PM
cc: nodal.[protected]@tatadocomo.com
Subject:[protected]Change plan TX717983


Hi,

Please change my Rental plan to Rs.49 per month! or disconnect the service!
If I get bill I will not pay the bill! If you don't give Rs.49 rental plan.
I have requested for MNP but you people are not disconnecting the service.

You people are giving may excuses! there is no solution for the same! I am also forwarding this mail to Telecom ombudsman.

I have been mentaly harrased by TATA DOCO MO AND VODAFONE.


Thanks and Regards
Siddu Neelagiri
Area Manager- CD
[protected]
Office:-HDFC Standard Life Insurance Co Ltd,1st Floor,Rajlaxmi Archade,Above Rajlaxmi Jewellery,228/15,9th Main,3rd Block,Jayanagar,Bangalore-11
Email: [protected]@hdfclife.com

Bro. I would like to advise you that sticking to TATA is the better plan as they are the best. But different people get different experience. Though Vodafone is also a nice company. But TATA rocks.
So all the best.

Sir,
I want to port my mobile number [protected] from docomo to vedeocon. I gt uniqe code and submitted all the doccuments before 14 days , which they clarified that they gt before 11 days. But my old provider didnt send varification to my new provider. Now what to do? How many days will take to change? I am not interested to use the docomo connection anymore. They cheated me with activating national news then i requested them to cancell and they cancelled and sent massage that your 30 rupees refunding, but i dont gt it. (Only msg, no money)
After that I asked customercare for free second voucher. I used 7500 sec free offer (Rs.55) 2 times and then asked for a big one to call to any mobile. they told to recharge with 58 for 2000 mins. But its only TATA to TATA. So their service are not proper and so I want to change connection. They cant give a proper answer and they are still trying to distrub me.
Plz take appropriate action
prabin

Sir,
I want to port my mobile number [protected] from docomo to vodafone. I gt uniqe code and submitted all the doccuments before 14 days , which they clarified that they gt before 11 days. But my old provider didnt send varification to my new provider. Now what to do? How many days will take to change? I am not interested to use the docomo connection anymore

i want my call detyel

Dear sir,
I have a complaint about tata docomo. i was running my no for the last 10 years from bsnl. but some days before i got a call from tata docomo representative. and i opt to go with tata docomo with MNP. but now my no. has port out by BSNL and tata docomo does not start their services. they have not the proper reasons for that. i am suffering without that no. i am a business man and i have so much of calls everyday. and tata docomo representatives are not giving e the proper response. so please try to solve out this problem as soon as possible. my cell no. is [protected]. and my alternate no is [protected]

Sir,
My mobile number is [protected] (TATA DOCOMO). Last week dated[protected] i had made a port in to BSNL such that my porting is accepted and informed me that after a week you can connect to the BSNL network. But as a week passed away still i am connected with TATA DOCOMO only.

When I enquired with the TATA DOCOMO customer care they said that you can contact with BSNL customer care and so I went to BSNL CUSTOMER SERVICE CENTER and contacted with them but the response is without the disconnection of the TATA DOCOMO network access by them how can you access the BSNL services .

Now I was not able to find out whose mistake it is . Please solve my problem as soon .
Thanking you

P . SOMASEKHAR

i have sms my no to port to vodafone from tata docomo then their representative call me and i told my reason to shift to another network and he told me that i will receive sms within 24 hrs to go to another network but after 3 days i had call the customer service he told me to sent one more sms to port to 1900 and again told me i will receive sms within 24hrs but still more than 4 days have passed i have not received any information about my number portability .more than 20 days have passed

Dear Athar,

Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you.

You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

Thanks and Regards
Customer Care
Tata DOCOMO.

Dear Sir,

I am working as Area Manager, LIC Housing Finance Limited, at Hisar and I am having one mobile no. [protected] and I gave the same for porting it to TATA DOCOMO to Surbhi enterprises at Hisar(franchisee of TATA DOCOMO) and I submitted all the papers told to me for MNP and after 10 days I came to know that DOCOMO is demanding security deposit for the same.

I am working in reputed organisation and for MNP they demanded security deposit, and later when I talked to Mr Surender at Hisar he told me that you talk to your franchisee, we cannot talk to you as you are not our customer and you are customer of surbhi enterprise, then I represented to Mr. Munish, and he told me that it will be waived and I gave another proting no to Surbhi enterprises on 16.06.12 which was valid upto 01.07.12 and after some time on getting waiver my no was sent for porting to reliance (for which I recd the message from 1901) and on 26.06.12 I recd message from 1901 that my porting request has been declined by reliance due to outstanding payment, I cleared the same on the same date and again requeted to represent the case. Yesterday on 28.06.12 I again talked to Mr. Surender at [protected] and he told me that your porting request has been declined by our company due to security deposit as the waiver has been declined. I dont know how my porting request was processed without waiver.

I fail to understand that in this competitive field when companies are demanind more and more customer reputed companies like TATA DOCOMO is demanding security deposit from the head of one of the reputed organisation. Had this been the case I would have been told initially so that I would not have suffered. I request to look into the matter why the same has been demanded and please ask Mr Surender to give proper reply to the customer as franchisees are also representing the TATA DOCOMO and ask him to pick up the phones of customers as usually he does not pick up the phone. Moreover they do not give nos of seniors for representing the case.

Please look into the matter .

Thanks.

Anil Gakhar
[protected]

I have requested for mobile portability, my number is [protected].
It has been twice I requested for mobile port out from Tata Docomo to vodafone.
Tata Docomo is not releasing my number to vodafone.
I'm tired of complaining to Call Center, Gallery & applet(email) , no one has an update whats going on my mobile portability request.
People from Call Center & Gallery don't know why the mobile portability is not completed.
Please help me.

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Thank you...
Please do asap...

sir my no is[protected] when I try to contact customers care always sey you can not contakct to costumer care palakkad
I two time recharge internet conection packet data in one month two time recharge but always dedect my mony. I try but costmercare option say invalide option kindly give me suggested how can contract them

Dear sir,

I have a GSM (no.:[protected] with serviced by Uninor prepaid. The Uninor signal in my locality is very poor. Hence I approached a DoCoMo retail outlet of DoCoMo in KPHB Colony and another in Hydernagar, Hyderabad. Both the outlets refused to entertain to my request i.e. switching from Uninor Prepay to DoCoMo prepay. Both these outlets informed me that the MNP is possible when any customer is migrating to DoCoMo Post Pay. So this outlet in Hyderabad asked me to execute the documents for Post pay connection retaining my old GSM no mentioned above. This has happened on 03.04.2013.

On 04.04.2013, I contacted the DoCoMo Customer Support Centre, and I was informed that the retail outlets are instructed to entertain any request regarding MNP without regard to the type of connection, whether it is Pre-Paid or Post Paid.

Now the outlet says that they do not have stock of Prepay SIM Cards hence they could not entertain my request. All this is done to increase the Post Pay connections. In the process the customer is taken for a ride.

The purpose of MNP is misused by the service providers for the disadvantage of the customers.

I wrote a letter to TRAI seeking their directions to DoCoMo.

I urge you through this forum, to make DoCoMo change my post pay connection of DoCoMo, which is forced on me and it yet to be activated as on date, into Prepay connection.

My address for communication: P.Mastan Vali
Flat $# 206, Jasmine Block, Prime Meadows,
Rajivgandhinagar, Bachupally, Hyderabad 500 090
Ph:[protected], mobile:[protected]
Email : [protected]@gmail.com

Thanking you sir,
Yours faithfully
P.Mastan Vali

i have submitted documents for mnp of [protected] on 16 aug but still no reply.

I have submitted documents for mnp of [protected] of aircel to tatadocomo.still no reply after 8 days.CC Said not received docs.@ retailer said sent what to do?

deactivation of any unwanted services which is deducting rs 1.50 Rs per day on my docomo prepaid card
[protected]. pls do reply soon

Prepaid Card — unnecessary calls from customer care

Dear vodafone
Members i already sent to a mail telling iam facing problem from the customer center calls. Please stop calling and informing regarding caller tunes and all i dont want to receive any calls from you please stop calling to my number.

name . ch.narayan.rao
no. [protected]
This my second request please dont call . I dont want to receive any information regarding any thing through calls and sms what so ever it may be. Please no calls and sms.

highly dissatisfied, useless and a cheat company, getting the goodwill of docomo as well as tata into a shame

Same here..
My Self Milind Annadate and my number is [protected]
Since last 1 month i called docomo customer care twice a week for unwanted deduction but they are not stopped annoying me. Every 2 days after i am getting sms you subscribe this and charged 30Rs. If i haven't enough amt of bal they charged me 3Rs.
Every time when i get msg i called customer care they told me onward we assure you, "we will definityl solve your problem" but till date i didn't get any result.

One more thing wants to highlight i already started DND service but no effect.

I request to tata docomo please stop this nonsense stuff and give me a positive result.

B-Town Rockstars — Deactivation B-Town Rockstars

DEACTIVATION OF B-TOWN ROCKSTAR APPLICATION
Hi,
My mobile no [protected]

Please deactivate my B-Town Rockstars service in minimum time.

Request you to kindly look into the matter as soon as possible

With Regards
Sanjay

DEACTIVATION OF B-TOWN ROCK STAR APPLICATION
Hi,
My mobile no [protected]

Please deactivate my B-Town Rock stars service in minimum time.

Request you to kindly look into the matter as soon as possible

With Regards
Thukkaram

hi,
My number is [protected]
Please deactivate my B - Town Rock Stars service in minimum time .
Request you to kindly look into the matter as soon as possible
With regards
Shivaji.

B-TOWN ROCKSTAR
APPLICATION
Hi,
My mo no [protected]
Please deactivate my B-Town Rockstars service in minimum time..A service named B-town rockstars has been activated forcefully on my no.i talked to
customer care but they did'nt respond satisfactorily.i have been charged rs 10 for 3 consecutive weeks.please deactivate this crap service as soon as possible
Request you to kindly look
into the matter.
-Rogeeth

Tata Docomo — DEACTIVATION OF B-TOWN ROCKSTARS

My mobile no. is [protected].A service named B-TOWN ROCKSTARS has been activated forcefully on my no.
deactivated as soon as possible.

TATA DOCOMO,B Town Rockstars — Deactivation not completed

My Cell Phone No [protected], i requested to Tata Docomo Co by mail on 18th May 2011 to deactivate the service of B Town Rockstar, for which they are deducting Rs. 10/- for ten days.
I received the reply from the Tata Docomo that your Cell No [protected] has benn downloaded the B Town rockstar, which does not belongs to me, i quoted clearly my cell no is [protected]. further they suggested me to call their consumer care where i have received no responce, as they said that the facilicy of B twon rock star can not be discontinued by they as it is beyond their control.
i hereby request you to take this matter, as charging daily Rs.1/- for me is not a very heigh value, but the company Tata Docomo raise funds from consumers using unauthoriesd way to collect this amount from the Prepaid amount of recharge amount

Guys you can unsubscribe by dialing the customer care no. 121 and select the options 322221 and even blast the customercares because even it got activated for my number and for 6weeks it got debitted and there was no proper responce from them and even they say that they cannot deactivate also.

Just change the operator because they will not hear you... I done the same...

Tatadocomo — prepaid bill

my name is Abhishek mishra my no is [protected] i have requested for my itimesed bill on 26.06.11f for which i have been charged rs 25/- and the customer care Executive assured me to mail my bill on my mail id ie [protected]@gmail.com.please send my bill on my mail id as soon as possible
thanks
Abhishek mishra
[protected]

sir/mam
my name is sabarish...am using tata docomo service.. i need the prepaidbill of august 2011 urgents...as the coustomercare person told i sent a msg to 121 as PREPAIDBILL<space> www.[protected]@gmail.com
...bust only sum error msg is only came. wat should i do... for it..!pls help me its urgent...!

my number is [protected] of docomo. as told by customer care to me that i will get my prepaid bill till 29th june but today it is 30th june and i have not received my bill today when i called customer care executive one of the senior executive named lajwanti disconnected my call and behaved badly with me. first thing i would like to share that now i have to directly approach consumer court and TRAI for harassing the customer. as i am fed up with the services of docomo being working in airtel and using docomo i was feeling proud till date but now i am ashamed with the quality o[censored]r customer care executives and the services. also as because the company was not able to provide me the bill on time i want my balance refund and also the bill.
the balance of Rs. 25 was deducted on the day the complain was given i.e 24th of june and at the time of giving bill thay failed. so they have to refund my balance. nahi to maan haani ka case i have to do against them.

Hi Sudhir Chauhan -
I had this same problem but got this resolved after contacting the Tata Docomo technical help.
This is what you can try -
1. open Tata Docomo 3G connection wizard
2. click on settings option
3. select preference in the settings popup
4. select "3G only" among the options (I have 3G preferred, 3G only and 2G only - previously 3G preferred option is selected on my connection settings)
5. click on apply button and then close the settings popup
6. now restart the computer
7. after restarting - connect to internet and try ftp

Hope this resolves your issue.
-Madhuri Singampalli.

Hi Sudhir Chauhan -
I had this same problem but got this resolved after contacting the Tata Docomo technical help.
This is what you can try -
1. open Tata Docomo 3G connection wizard
2. click on settings option
3. select preference in the settings popup
4. select "3G only" among the options (I have 3G preferred, 3G only and 2G only - previously 3G preferred option is selected on my connection settings)
5. click on apply button and then close the settings popup
6. now restart the computer
7. after restarting - connect to internet and try ftp

Hope this resolves your issue.
-Madhuri Singampalli.

All my messages are still not getting delivered. Around 60-70% of them are not getting delivered. I get the error as "message not sent".

Please contact Tata Docomo customer helpdesk immediately :)
Here people can only read complaints, members can only comment upon, none can take 'action' as such.

pls give me the customer care number

Here is the detailed information for Tata Docomo customer care for India:-
http://www.tatadocomo.com/service-centers.aspx

Hi there
I think you are taking so longer, please solve my problem as soon as possible...

Thanks
Shambhu Dubey

Hi
I have already make a complaint by 6th August 2011 but its not solved yet...
I am using tata docomo no- [protected] when i tried to register my account, it said that u have allready registered but i have not registered yet...and when i tried to use forgot password, it said that re-activate your account, ...please help me, re-activate my account and let me get a new pin for login.
Therefore i will highly thankful to you

Thanks and Regards
shambhu dubey