Tata DoCoMo Complaints & Reviews

My tata photon number is [protected].
I have requested through customer care that I wanted to disconnect the service of my tata photon but they are saying that they can not made any request of cancellation.
I am asking why they cannot take any request.
After I visit so many out lets and they do not take my request to cancel it and directed me to the head office. From hitech city to LB nagar around 50KM(to and fro).
I went there and registered the complaint with the complaint no[protected].
After registering I enquired about the complaint then they are saying so many process.
I have written one email to the custome care with the following comments.
**************
I am going to abroad for long duration.
I don’t want anyone to come for field visit because I would not be there.
Please go ahead for immediate disconnection.
My Tata photon number is [protected].
Complaint number which I have already registered is[protected].
Interaction number is[protected].
Alternate Contact Number=[protected]
Thanks,
Ashu
******************

I don’t know what to do this time.
Can anyone suggest any solution to get rid this?
Thanks,
Ashu

Sir,
My Tata Docomo prepaid number is [protected].
I tried online recharge through my canara bank visa debit card of 56rs yesterday night and it showed recharge failure at the last stage. So i tried again but still the same result. So i dropped the idea altogether. But then after a few minutes i got a message from my canara bank account 2 times separately that 56rs have been deducted from my bank account and then i saw my cell balance there was no change (still 1.78rs). Either give me back my bank balance of 112rs or recharge with the same value or I might proceed towards legal action now. I've had enough!
Rajas Alshi

hello sir
My name is shirish gupta, i purchased a recharge coupon of rs 50 three days ago. but the pin is not working and nobody is taking the responsibility and not helping me . and coupon serial no is[protected].

plz do something. thank you.


shirish gupta
mo no. [protected]
hi tech pg bangalore 560076

deer service provider!
after 10 days gap sms alert is again coming. why? the massages are as follow
1.Your free Attractive Models for 08-Jul-2011 click http://121.241.249.212:8080/portal/toAlert?cId=218&opId=3&lpid=12&at...⇄
2.Your free Attractive Models for 13-Jul-2011 click http://121.241.249.212:8080/portal/toAlert?cId=225&opId=3&lpid=12&at...⇄


please give the deactivation guidelines or deactivate yourself soon otherwise i will registered complain in consumerforum for unauthorised deduction of charges instead of my complain. i have contacted to custmercare in the month of apr last or may first week. my mobile no. is [protected]

[protected]

I want to know name & address of above tata docomo number.

Regards,

Nasimul Ghani

I have a Tata DOCOMO 3g USB dongle for wireless internet (MDN no, [protected]). I had asked for a recharge of Rs 1000 for unlimited download. The retailer recharged for Rs 1001. After which I used the internet. After a download of 1 MB it was disconnected. I called the customer service center and was informed that the Recharge was a special pack and the charges are 1 paise per KB. And they refuse to refund the amount saying its already used up and asked me to do a normal recharge of Rs 1000 to get the unlimited internet access.
I recharged for Rs 1000 more and started using. I got disconnected again after using it for less than 3 hrs. This time when I called the customer care, they claimed that this was a for another plan (which is not the unlimited pack i;ve asked for) and that I have used up all the available download limit for that plan.
I have raised a complaint with DOCOMO customer care (complaint number 1838269), but they have so far not acted on the complaint and refuse to help me out saying I have used up the download limit.
I have lost my Rs 2000 and am left without internet since a week,
The tariff plans are not clear enough and they have managed to extract the money without providing me any service.

I registered for 950 unlimited plan with the discount of Rs150 / month. I was told that this is for new customers. So, the monthly rental will be Rs799 + taxes. But I got a bill of 950 + taxes. How come tata photon make such a blunder and simply cheating the customers assuming that customers will not see the bill and pay for it. I sent a mail to cusomer care about this. Its almost 2 days but there is no reply from customer care / nodal officer.

So, Guys, never go for TATA Photon + internet connection. My Account Number[protected]. Mobile[protected]. Inform this to your well-wishers as well.

my mobile no[protected], are the people working in this organization deaf,blind,paralized or corporate beggars, when i have complaint that i dont need your horoscope service why you are not following it.
i have coplained on june23 as well as june 28 now it is 11 of july i think 18 days is sufficient time for a service provider to stop the said services. dont beg in this fashion,beg properly i will give you more money.

Dear sir,
My mobile number is [protected].
I have already activated DND but despite of this the unwanted service messages are comming. I have also complained to customer care with live chat many times but they are just promising and doing nothing for stopping such type of service messages.
The details of conversation on varius dates are as under:-
{Krish} I understand that its displeasing sir .
{Krish} I will definitely help you out .
{Rajan M B} but who will be responsible for my amount?
{Krish} As per the details Rs 10.00 was deducted on 18/06/2011 03:56:32 PM for Subscription Live Astrology
{Rajan M B} Now you are requested to deactivate all such services and all service sms because I am in ARMY and it deviates my attention in doing work.
{Rajan M B} are you online
{Krish} We are so sorry for the inconvenience that you have faced sir .
{Krish} I will definitely raise a complaint regarding this issue and make sure that the services are deactivated .
{Rajan M B} one more thng if it is possible then please refund my amount to my account please
{Krish} I have registered the complaint and reference number is GBL[protected] , which will be used for your future reference and same will resolved by 21-JUN-2011 20:00
{Krish} Definitely the amount will be refunded to your account sir .


{Arjun} Good evening Mr. Rajan M B. You are on line with Arjun.
{Arjun} How may I assist you?
{Rajan M B} yes Mr Arjun
{Arjun} Yes please...
{Rajan M B} Krish} Good evening Mr Rajan M B. You are on line with Krish.
{Krish} How may I assist you?
{Rajan M B} yes
{Rajan M B} Dear sir my mobile no is [protected]. I have deactivated all the value added services but again and again they are deducting Rs 10/- for astro.
you are requested to stop this nonsense thing and return my amount or I will go to consumer court.
{Krish} I understand that its displeasing sir .
{Krish} I will definitely help you regarding this issue .
{Rajan M B} but why you people are not instructing you staff. This is the second time I am complaining for same issue.
{Krish} We are so sorry for the inconvenience that you have faced sir .
{Rajan M B} are you online
{Krish} Yes sir .
{Krish} May I know the date and time of the balance deduction ?
{Rajan M B} are you online
{Krish} Are you unable to read the snippets ?
{Rajan M B} now i am able to read
{Krish} May I know the date and time of the balance deduction ?
{Rajan M B} you can see the above conversation with Krish
{Arjun} Let me go through sir.
{Rajan M B} Previously it was deducted on 18th but that was credited to my account and now they have deducted Rs 10/- today. you please take action against the culpit and info me or I will move to consumer court.
{Arjun} As per the details.
{Arjun} Mr.Krish has given the refund of 10rs sir.
{Rajan M B} are you on line
{Arjun} Am online sir.
{Arjun} Mr.Krish has given the refund of 10rs sir.
Rajan M B} on what date?
rjun} Today sir.

{Rajan M B} but why it is happening again and again?
{Arjun} I regret the inconvenience caused to you.
{Arjun} I will deactivate the pack from my end.
{Rajan M B} It was deactivated on 18th also but again they have started how can i faith o you?
{Arjun} You will get the message on the same sir.
{Arjun} I request even to activate the DND sir.
{Rajan M B} you please assure me that it will not happen again
{Arjun} I assure you sir.
{Rajan M B} what is DND? can you explain it will will deactivate all service messages?
Arjun} Sure sir.
{Arjun} DND is nothing but Do Not Disturb pack.
{Arjun} If you activate the option.
{Arjun} You will not get any promo calls or the sms from Dcoomo.
{Rajan M B} Gentleman this is my last time to contact you. you please do not do it agian. I am in the army and i do not have so much time to sit and chat with you
{Arjun} I can understand your concern sir.
{Arjun} Kindly activate DND./
{Rajan M B} Thank you
{Arjun} You will not face the situation again.
{Rajan M B} ok activate dnd
Arjun} Sure sir.
Arjun} Kindly let me know the details please....
{Arjun} May I have the address?
{Rajan M B} which types odf details you want?
Arjun} May I have the address?
{Rajan M B} one more thing came in my mind that if DND is activated then nobody will call to this number if it is like this then do not activate dnd
{Arjun} No sir.
{Arjun} You will not get any promo calls or the sms from Dcoomo.
{Rajan M B} address:- Sub Maj Rajan M B, 13 Fd Sub Gp C/O 56 APO
{Arjun} For safety of your account,kindly confirm your last recharge amount & the mode by which you got it recharged ?
{Rajan M B} ok thanks byby
{Arjun} Kindly let me know sir.
{Arjun} I will activate the same.
Arjun} Kindly cooperate.
Rajan M B} this i have forgotten
Arjun} Ok.
{Rajan M B} you cn check through my account status

{Arjun} We have the details sir.
{Arjun} But for the authentication, am asking the same.
{Arjun} May I have the last dialled number?
{Rajan M B} ok good night
{Arjun} I have done it sir.
{Arjun} The DND is activated.
{Rajan M B} you please hold a moment
{Arjun} Sure sir.
{Rajan M B} [protected]
{Arjun} Ok.
{Rajan M B} any thing else?
{Arjun} No sir.
{Arjun} Thank you for the details.
{Arjun} I have activated DND.
{Rajan M B} thank you

Welcome to Tata DOCOMO Chat. Please wait while representative is identified...

Your chat session has been assigned to Tata DOCOMO representative.
{Ahmed} Good evening Mr. Rajan M B. You are on line with Ahmed.
{Ahmed} How may I assist you?
{Rajan M B} you please do one thing.you return my debited amount and make a call from your head boss
{Ahmed} May I know your exact issue?
{Rajan M B} my previous conversation was with Mr arnold if he is there then you can see the all issues
{Ahmed} Sorry I am unable to see that
{Rajan M B} ok i am sending a file for DND
{Ahmed} Okay
{Ahmed} Are we connected?
{Ahmed} Are we connected?
{Rajan M B} File Uploaded: New Microsoft Office Word Document.docx

{Rajan M B} yes
{Ahmed} Let me check
{Rajan M B} you can read this one week earlier conversation but again today they have deducted Rs 10/- for astro
{Ahmed} That's displeasing sir
{Ahmed} Would you like to have this information for the number [protected] ?
{Rajan M B} yes
{Ahmed} Let me check

Welcome to Tata DOCOMO Chat. Please wait while representative is identified...

Your chat session has been assigned to Tata DOCOMO representative.
{Ahmed} Good evening Mr. Rajan M B. You are on line with Ahmed.
{Ahmed} How may I assist you?
{Rajan M B} you please do one thing.you return my debited amount and make a call from your head boss
{Ahmed} May I know your exact issue?
{Rajan M B} my previous conversation was with Mr arnold if he is there then you can see the all issues
{Ahmed} Sorry I am unable to see that
{Rajan M B} ok i am sending a file for DND
{Ahmed} Okay
{Ahmed} Are we connected?
{Ahmed} Are we connected?
{Rajan M B} File Uploaded: New Microsoft Office Word Document.docx

{Rajan M B} yes
{Ahmed} Let me check
{Rajan M B} you can read this one week earlier conversation but again today they have deducted Rs 10/- for astro
{Ahmed} That's displeasing sir
{Ahmed} Would you like to have this information for the number [protected] ?
{Rajan M B} yes
{Ahmed} Let me check
{Ahmed} Okay sir I will raise a complaint from my end
{Rajan M B} But why this is happening again and again despite of DND
{Ahmed} May I know the date when did you activated DND?
{Rajan M B} again it is on 020711
{Rajan M B} you can check with the file
{Ahmed} I checked with that file sir but there is no exact date mentioned
{Rajan M B} I think it was 26 jun 11
{Ahmed} Sir it will take 7 working days to activate DND service
{Ahmed} And for that service I will deactivate it from my end and refund
{Ahmed} I have passed your amount to your account sir
{Ahmed} Kindly check it
{Rajan M B} are you online
{Ahmed} Yes
{Ahmed} Is there any thing else I may assist you with?
{Rajan M B} because this is happening again and again so you please connect me with your senior
{Ahmed} I I deeply regret the inconvenience caused to you.
{Ahmed} I have already deactivated the service permanently from my end sir
{Ahmed} I hope service will get deactivated with the stipulated time and will get you the status as well.
{Ahmed} Is there any thing else I may assist you with?
{Rajan M B} This type of activities done by your colliques earlier but all have no meaning
{Ahmed} I do understand your concern sir and I have already told your sir that it is deactivated permanently and
{Ahmed} Am sure it will never happen again
{Rajan M B} do you please connect with your senior
{Ahmed} As of now our supervisor is not available sir kindly chat back tomorrow
{Rajan M B} ok i faith on you an if it happened again then who will responsible for that?
{Ahmed} I will definitely forward your feedback to our colligated department so that your requirements are well taken care of & TATA DOCOMO can continue serving customers better !
{Rajan M B} ok then your colliques have already made a call with your senior within 24 hour so remaing thing will be discuss with them.
{Ahmed} Am sure that we will be able to provide you with a satisfactory solution ASAP.
{Rajan M B} o

09 Jul 2011
{Maichel} Good evening Mr Rajan M B. You are on line with Maichel.
{Maichel} How may I assist you?
{Rajan M B} Dear sir,
after promising repetative time regarding DND it could not be activated and astro is continue to send the messeges
{Maichel} I am sorry for the problem you are facing sir.
{Maichel} Kindly let me check.
{Maichel} Would you like to have this information for the number [protected] ?
{Rajan M B} File Uploaded: New Microsoft Office Word Document.docx

{Rajan M B} please read the file.
{Maichel} Sir it is not opening.
{Maichel} Kindly let me check.
{Maichel} Would you like to have this information for the number [protected] ?
{Rajan M B} you please open with .docx
{Maichel} Sir as I have checked the DND was activated on 27-JUN-11.
{Maichel} It takes 7 working days to activate.
{Maichel} Saturdays and sundays are not counted.
{Rajan M B} but why the such type of stupid messages comming agian and again. As this number is very important .
{Maichel} I do understand your concern sir.
{Maichel} And am really sorry for the problem you are facing.
{Rajan M B} if you are able to open the given file then you can understand that this DND was activated earlier also.
{Maichel} I am sorry sir.
{Maichel} I will surely let the higher authorities know your concern.
{Rajan M B} on previous conversation you people have told that your rep will call me within 24 hour but it was a lie.
{Maichel} I am sorry sir.
{Maichel} I am forwarding the issue to my higher officer right now.
{Rajan M B} can you please give the contact number of your boss so that i can talk with him directly?
{Maichel} Sorry sir I can surely arrange a call back from the concerned team.
{Rajan M B} just i want to know the contact number of your boss because you people are not trustless
{Maichel} Sir I do understand your concern.
{Rajan M B} i only want the contact number if you dont want to give then tell
{Maichel} But we are not authorized to provide the information.
{Rajan M B} why you are the rep of Tata docomo if you does not understand the problem of customer then atleast you can provide the contact detail of your boss.
{Rajan M B} If you will not provide the contact number then i am going to write a letter to your ED.
{Maichel} Sir I am promising you that I will arrange a call back.
{Rajan M B} only i need a contact number of your boss
{Rajan M B} have you read the previous conversation?

SIR I AM USING MY DOCOMO NUMBER [protected] FROM 15 MONTH
BUT IT SUDANLY HAPPENED "SIM CARD REGISTRATION FAIL"
ON 4 JULY 2011
IHAVE 300 BALANCE ON THAT SIM
WHY I DON'T NO
I WENT TO MY NEAREST TATA DOCOMO OFFICE WHICH IS IN
BHALKI DIS-BIDAR
PIN 585328
KARNATAKA

BUT THEY ARE TELLING ME THIS SIM CARD NOT WORKING
YOU TAKE NEW SIM CARD
BUT I TOLD IAM GIVING TO U MY ID PROOF PLS GIVE MY OLD SIM CARD
I AM ALSO TOLD TO THEM ITS MY PERMANENT NO
BUT THY AR NOT RESPONDING ME
SO PLS TELL ME WHAT CAN I DO
ITS MY PERMANENT NO IS [protected]

SO PLS HEPL ME SIR

THANKS TO U
MY ALTERB=NET NO IS- [protected]
DATTATRI NIVARTIRAO JAGTAP
BHALKI

(DISAPPOINTED BY TATA DOCOMO SERVICE)

Hi, i am using tata docomo prepaid sim since 1 year


Past 3 months my balance is deducted from Tata Docomo number for unsubscription of packs which i never subscribed. Amount of 162 is deducted from my balance for such packs mentioned below:-

1) date-11/05/2011 time:-19:06 SENT BY-52250
Hi! You ave been successfully subscribed to supermodels club pkg. you are charged Rs. 10.0.

2) date-11/05/2011 time:-21:55 SENT BY-TATADOCOMO
Hi! We respect your privacy. Do Allow us 7 days to process your request for fully block service. You request ID is DND[protected]

3) date-21/05/2011 time:-09:19 SENT BY-52250
Hi! You have been successfully renewed to Supermodels Club Pkg. You are charged Rs.10.0.

4) date-02/06/2011 time:-09:00 SENT BY-543216
Thank you for subscribing 3days FREE BuddyChat offer. Rs30/30days shall be charged after 3days. Call543216 to make FRIENDS 5p/sec. To stop dial 155223(TollFree)

5) date-02/06/2011 time:-16:27 SENT BY-52250
Hi! You have been successfully renewed to Supermodels Club Pkg. You are charged Rs.10.0.

6) date-03/06/2011 time:-09:57 SENT BY-TATADOCOMO
Hi! Thanks for sharing your balance related concern with us. An amount of Rs 20 ha been credited to your account .

7) date-03/06/2011 time:10:08 SENT BY-TATADOCOMO
Hi! Your request no GBL[protected] ha been closed. Thank You

8) date-04/06/2011 time:10:01 SENT BY-543216
Hi! Your subscription to BuddyChat service has been renewed @ Rs 30 for 30 days. Dial 543216 to chat with friends at 5p/sec. To Unsubscribe Dial 155223 (Toll Free)

9) date-04/06/2011 time:10:38 SENT BY-TATADOCOMO
Hi! Thanks for sharing your balance related concern with us. An amount of Rs.10 has been credited to your account.

10) date-04/06/2011 time:10:38 SENT BY-TATADOCOMO
Hi! your request no GBL[protected] has been closed. Thank You

11) date-09/06/2011 time:21:23 SENT BY- TD-mppg
Success, youve successfully subscribed to MagicSMS service.

12) date-10/06/2011 time:19:56 SENT BY-543219
Dear Customer your Try & Buy offer has been successfully activated for 5 days. Enjoy 1200 Seconds of free music. To deactivate Call 155223(Toll FREE)

13) date-10/06/2011 time:20:30 SENT BY-1909
Your request recieved

14) date-10/06/2011 time:20:31 SENT BY-TATADOCOMO
Your Request has been accepted, you will soon receive the details.

15) date-10/06/2011 time:20:31 SENT BY-TATADOCOMO
Dear Customer, We regret to inform you that your request cannot be proceed. Pls call 121 for any further information.

16) date-11/06/2011 time:09:39 SENT BY:TA-55115
Magic SMS use karne ke liye Dhanyawad. Apki Magic SMS seva kal renew ho jaiyegi. Iss seva ko band karane ke liye, bhejiye Stop to 55115

17) date-12/06/2011 time:09:18 SENT BY-543219
Hi! Your subscription to SongBook will be renewed on Jun 15 2011 and you will be charged Rs. 20 for 30 days. To Stop anytime, call 155223 (Toll free)

18) date-12/06/2011 time:09:28 SENT BY-55115
You have successfully unsubscribed from Magic SMS service. To enjoy fancy SMS again, kindly send START to 55115.

19) date-12/06/2011 time:09:35 SENT BY-155223
Hi, Thank You for using Tata DOCOMO VAS Help. We have received your request for deactivation of 701 vas service and the same will be deactivated with in 2 hours.

20) date-12/06/2011 time:17:12 SENT BY-52250
Hi! You have been successfully renewed to Supermodels Club Pkg. You are charged Rs. 10.0.

21) date-01/07/2011 time:09:01 SENT BY-543216
Your Buddy Chat service will be renewed in 3 days with Rs. 30 for 30 days. To unsubscribe Dial or sms STOP CHAT to 155223( Toll free)

22) date-06/07/2011 time:16:17 SENT BY-543216
Hi! Your subscription to Buddy Chat service has been renewed Rs 2 for 2 days. Dial 543216 to chat with friends at 5p/sec. To Unsubscribe Dial 155223( Toll Free)

23) date-08/07/2011 time:09:33 SENT BY- TA-543216
Hi! Your subscription to Buddy Chat service has been renewed Rs 5 for 5 days. Dial 543216 to chat with friends at 5p/sec. To Unsubscribe Dial 155223 (Toll Free)

24) date-08/07/2011 time:10:09 SENT BY-543216
You have sent a wrong input. Start chatting with your friends by messaging on CHAT ID:[protected] or[protected]. To know more reply with HELP (Toll Free)


The above are the text message which i recieved from Tata Docomo and unfortunately my balance is deducted.
On, 12th May, 2011 i activated DND but still text message of subscription packs and balance deduction is been received.
same situation happened again..... on 2nd July,2011 ma brother called to customer care by dialing 121
at night around 11:30pm to 12am and DND is activated but still again i am receiving such kind....

i called up to customer care-121 many a times but still they told me that they will refund my balance and now onwards they are not picking up my call..

I AM GETTING DISAPPOINTED BY THIS KIND OF SERVICE AND CARE BY TATA DOCOMO

I did not activate any subscription packs from TATA DOCOMO and losing certain amount from my balance.

I am suffering from tata docomo for last 3 weeks every friday my balance is getting reduced . When i am calling to cstmr care there they r telling that game download pack is downloaded and till now i am not downloaded any chargeble content i am 100% sure i am only using my phone so am clear even today and yesterday it happend then i have to ring up cstmr care again and again .....please do the need full

I use TATA DOCOMO GPRS regularly for using internet & downloading files . Though the speed was fluctuating always i still used it because i got a 2gb internet monthly pack for 48 Rs. and 4gb pack for 95 rs. this was good compared to other service providers OR so i thought .
I got the shock of my life today . I was planning to download a 175 MB file today morning , so prior to that i checked my GPRS data balance and found to my relief that there was 256 MB left . So i proceeded to download this file , thanks to the "awesome" speed it took 8 hours to finish the download . When the download was completed i got a message that "FOR THE LAST INTERNET BROWSING SESSION RS. 216.50 HAS BEEN DEDUCTED FROM YOUR ACCOUNT "..... I was hell shocked by this message .
On checking my balance i found that it was less than 40 rs from the near 300 rs i saw in the morning and my data balance which was 256 MB in the morning was now 0.00 MB.

I went to the TATA DOCOMO SERVICE CENTRE at high court junction in the evening . The fellow there was telling that they dont keep any records of the data usage only call details of the last 30 calls were kept there . Moreover the manager was absent . The guy told that the even if the company made a mistake the maximum they can do was refund a paltry Rs.30 /- ..........

The loss i suffered is in terms of both data balance and talk time balance.

data balance loss =[protected] = 81MB
talk time loss = Rs.216.50

for calculation sake lets take the price of 1 MB= Rs. 1.00.

So according the computer calculations and records of this company i have downloaded 256MB +(216.5 /1)MB =472.5MB

So for every 175 MB i downloaded the TATA DOCOMO computer systems have recorded 472.5MB .

Which means that for every 1MB that a TATA DOCOMO customer downloads using GPRS the company registers 2.7MB.

So for every 1MB i download the company is cheating me by 1.7 MB .

Now you know why TATA DOCOMO is so profitable :P

The TATA company sells itself by calling itself a honest , paragon of virtue . Even i used to be carried away by the loud claims of national service by this company . But after the my brush with the disgraceful fraudulent underbelly of this corporate giant which blatantly manipulates the data usage of its clients I have decided to boycott all TATA products ,
Hell yeah , thanks to globalisation i have got loads of better options than TATA.

So it is TATA to TATA from me .

I am Ankit Singh Pawar s/o Mr Shivprasad Pawar. My mobile number is [protected]. I have activated a weekly plan by *141# service of Tata Docomo on 04/07/2011. they have deactivated the service on 08/07/2011 on 12:00 AM before the expiry date. I have called their customer care 4-5 time but they didn't provide any solution for that.

I talked to a customer care executive named as Mr. Dushyant nagre any many more on 08/07/2011 but all of them are just good for nothing.

21 days ago they also have activated the internet plan of 48 rs three time and deducted about 146 rs from my account.
I had also made a complaint about this but at that time they didn't provide any solution.
An another thing they usually done is that they clearly say istead of providing any solution that " Do Whatever You Want We Can't Help You"
Please provide me a solution.
Your's Faithfully
Ankit Singh Pawar
[protected]
34/2 sector-2 Luvkush Nagar Khandwa
450001

Hi Sir,

I have been using a Tata Docomo Prepaid Sim Card. Three weeks back I have received a call from Indira Nagar Branch to convert my Prepaid Sim to Post Paid Sim. They have collected my documents and a fees of Rs. 300 on[protected]. A person came to my address for verification, on[protected]. Till now I have not received the post paid sim card.

I request you to please take necessary step.

The contact person from Docomo was Mr. Syed from Indira Nagar Branch.
My Mobile Number: [protected]


Thanks,

Vikram.R

My Tata Photon no. is [protected]

I have purchased this devive during February 2011. Since then there is problem in the device. It automatically gets dissconected inbetween my working. It hampers my work a lot. Almost every week i have to complain. Finally in the month of June they replaced the instrument but after that it is worse now and now om my laptop it is not at all working. I have talked to the executive many times but they say it will take time. They fix some time for sending someone at my place but no body comes at the fixed time. Today i called the executive and he said i am busy call me some other time!!! This is ridiculous!!

I need urgent assisstance......

8/7/2011 10:34 am
my number is [protected] this number was ported from docomo prepaid(300Rs) because they were deducting the money and activating some plans with out any request of mine so i had ported to vodafone prepaid now this sort of problem arises in vodafone also so plz show me the solution i’ve lossed about (200Rs) in this plz help me ,i had contacted customer care and thier response is also bad plz help me for this problem and these connections were prepaid and reply me fast as u can

mail me the solution for [protected]@gmail.com

Bollywood Best Scenes Pkg has been activated to my mobile number without my notice.Please Deactivate it and make sure that no such activation is made automatically without my notice. After that I was so much call done to DOCOMO C.C. but I didn't getting any satisfy information. Every C. Executive told me different different Answer. I have this problem from 40 Days. Other wise i have so much choice about MNP. Also TATA DOCOMO's customer care service is very unsatisfying as which facilities services for MNP Customer all this services didn't getting me.

Pls Kindly resolve this problem.


Mohit Deshmukh,
My DOCOMO No. [protected]

I ordered TATA Photon from tata.adsxcell.com on 06-July-2011. It was delivered in noon. Delievery guy (Mr. Rajesh) promised me that it will activated within day.

Now it's more than a day my device is not activated. None of the tata.adsxcell.com is receiving my call.

It's really very irritating situation.

If anybody have any solution please suggest me what should i do.

Hi,

I had taken a Tata Photon Plus Broadband connection. I had paid the money for 5 GB unlimited plan and after 5-7 days o[censored]sing my service , Tata Photon barred my services telling that i had exceeded my 5gb. I querried that i paid for unlimited plan and then they told me that they need to rectify their update as it was only 5gb plan and change it to 5Gb unlimited plan. Now i have paid them 3 months advance and after 25 days also they are not able to give me the connection. No body picks up the call and when i call their executives they state that they will call me back and they never call back. It has done a huge proffesional damage as the photon connection was taken for proffesional purpose. They have even mailed me stating that issue has been resolved but i dont know which issue are they talking about as i am not able to use the photon plus connection.