Tata Docomo — buy extra amount from customer

Address:

Kanyakumari, Tamil Nadu

sir my tata docomo Sim suddenly displayed a problem that Sim registration was failed i just dialed 198 complaint registration number from my friends mobile no customer service agent replaced that you want to replace your Sim then only your Sim again get activate & he also told that go to tata docomo store in your district & give 49rs & get a new Sim. I also went to tata docomo store that was located in tower junction nagercoil & i ask for clear that problem the customer service agent tel to me that you want to replace your Sim & i also replace my Sim but the customer service agent buy RS:100 for that i ask that customer car side they tel that just only pay 49 rs and buy a new Sim but the lady in the docomo store tel that is a old rate now we are buying 100rs after coming home i again dial 198 and ask detail but customer care agent tel only rs:49.. sir please take proper action for this problem