[Resolved] Tata Docomo — Missed call messages are costing when company failed to provide proper signal. | |||
Dear Sir, My Mobile No : [protected], Place : Renault-Nissan, Mahindra world city, chennai Daily, I am getting 10 to 20 missed call messages, stating you got a call 3 times and send message to Number (service no) to get first 3 missed calls, cost:1 Rs. My concern is, I am not getting connect with my friends due to improper signal in my company(Company mistake).In this case, Since i am loyal customer to company, I should be provided that missed call history when no signal with free of cost... In the places where company is unable to provide good service, company should support customer opinion To make them more satisfied and To be with the company in future years. Please keep some curtsey on customer and make him feel happy with your service. Thanks In advance for your positive response. K.Mahesh [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Here company is TATA DOCOMO, dont get confused
Reply
Dear customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,
As per our discussion over the call, we would like to inform you that you are facing network problem due to weak indoor coverage. Kindly select network manually and reset your handset to receive signals on your mobile. Please be informed that we are unable to process your request for free activation of missed call alerts.
Kindly send SMS as START MCA to 52244 to activate missed call alerts service on your number and charges for the same is Rs. 30/- for 30 days.
For further assistance, drop an email at [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata Docomo.
As per our discussion over the call, we would like to inform you that you are facing network problem due to weak indoor coverage. Kindly select network manually and reset your handset to receive signals on your mobile. Please be informed that we are unable to process your request for free activation of missed call alerts.
Kindly send SMS as START MCA to 52244 to activate missed call alerts service on your number and charges for the same is Rs. 30/- for 30 days.
For further assistance, drop an email at [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata Docomo.
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