[Resolved] Tata Docomo — Money Deducted | |||
I am using "Rs97" plan wherein I got 12000 local and STD secs for 30 days however when I called "themobilestore" at [protected] and talked to them for 5-10 mins and after the completion my call I got a message of Rs10 deduction which should not have happened as I was using the plan. I called docomo and file a complaint about the same and they said the plan I am using is only for Mobile calls however there is nothing mention like that in the plan. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. | |||
6 Comments | |||
Comments
Tata Docomo Number that was charged : [protected].
Alt No. : [protected]
email id : [protected]@rediff.com
Alt No. : [protected]
email id : [protected]@rediff.com
Dear Customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,
We regret for the inconvenience caused to you.
We tried to speak to you personally on your number to understand your concerns regarding balance deduction. However, we are unable to contact you, since the call was not answered. Further we would like to inform you that we have refunded the amount of Rs. 10 vide docket number ABAL[protected] which was deducted for call.
For further assistance we request you to write a mail to [protected]@tatadocomo.com.
Thanks and regards,
Customer Care-Tata Docomo.
We regret for the inconvenience caused to you.
We tried to speak to you personally on your number to understand your concerns regarding balance deduction. However, we are unable to contact you, since the call was not answered. Further we would like to inform you that we have refunded the amount of Rs. 10 vide docket number ABAL[protected] which was deducted for call.
For further assistance we request you to write a mail to [protected]@tatadocomo.com.
Thanks and regards,
Customer Care-Tata Docomo.
Thanks.
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