Claimed

Tata DoCoMo Complaints & Reviews

2.7
Last updated Jan 19, 2024
Complaints 9255
Resolved
4179
Unresolved
5076
Quick Links
Statistics
Share
Contacts

File a complaint to Tata DoCoMo

Having problems with Tata DoCoMo?

File a complaint and get it resolved by Tata DoCoMo customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Tata DoCoMo
Customer Service Contacts

Tata DoCoMo Phone Numbers

Phone
+91 42 2646 2966
561
217

Tata DoCoMo Website

Tata DoCoMo Head Office Address

2 A, Old Ishwar Nagar, Main Mathura Road
New Delhi
New Delhi District
Delhi
India
110065

Tata DoCoMo reviews & complaints page 227

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Pravesh Pesswani
from Mumbai, Maharashtra
Report
Copy

Tata docomo - Nano Sim Request

Address:Pune, Maharashtra

This is regarding Nano sim request which I have submitted to Tata Docomo. I have gone to 2 of the nearest stores, for nano sim and according to them nano sim for Tata Docomo is not yet launched. Below are the details of the stores where they dont have prepaid nano sim. I have mailed to [protected]@tatadocomo.com and got the response (Nano Sim Request!~~M[protected] saying that they will check and revet.. I have followed up with them over...
Helpful
Be the first one to find this review helpful
Found this helpful?
31 Comments
Report
Copy
N
Nishant Puranik
from Indore, Madhya Pradesh
Report
Copy

balance deduction of about 30rs for unused internet

Address:Indore, Madhya Pradesh

It is a fraud company . it deducts balance from account for any reason and when I contact the customer care then they says sir the charges deducted are right and we can not refund your balance. This company should go to hell and they are doing very wrong with the customers, if they don't refund me the balance then I will promote their name very badly in social medias and every where . I am very frustrated with their bloody services. I will...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
suryateja25
from Bangalore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in SIM Activation

I have taken a new Tata Docomo SIM card (No. [protected]) 4 days back and still it was not activated. I have called the executive who sold the card to me couple of times but he says the Docomo team is not lifting his call or not replying to him. It is really not acceptable for such a big company like Docomo. After seeing all this, I am losing interest to use Docomo at all. Can someone from Docomo team will look into this and get the number...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
mmc_71
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

compensation

Address:Mumbai City, Maharashtra

Tata docomo internet
Tata teleservices (Maharashtra)limited
Account number[protected]
Mr mohan g chandiramani
[protected]th september2014
[protected]th september 2014
[protected]th september 2014
Till today 15th september 2014 tata docomo is not lodging my complain and internet connection still not working
[protected]@tatatel.Co.In, [protected]@tatadocomo.com,
[protected]
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
R
roseraj
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud in high charges in the call rate

Address:Bangalore, Karnataka

As iam Suresh using TATA docomo sim card . please note that i have gone to post paid plan that time the TATA DOCOMO person said that your plan is 600 calls are free and tata docomo to docomo free and above six hundred hundred calls over, each call we will charge 0.30 paise per minute but past 3 month we are getting high bill charging then we have called and enquiry with TATA docomo customer care, we were shock, they said that no 600 hundred...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
D
dineshkarpenter7
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tata docomo Photon max wifi Not activated even after proper verification on Tata docomo Outlet store

Address:Vadodara, Gujarat

I am facing this issue from previous 15 days .I have purchased the photon max wifi Postpaid, service is started but unfortunately on address verification I have shifted to vadodara from Ahmedabad. Now I have submitted all the documents to the Outlet in the Vadodara and requested to them but still my service is not activating. All the time customer care is saying that my issue is resolved but my wifi is not working still by all my efforts...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
K
kvshe33
from Delhi, Delhi
Report
Copy

mobile not recharged

Address:Bangalore, Karnataka

My mobile number is [protected].On 15.09.2014 i recharged through Internet Banking mobile internet for Rs.249.00 through Visa card. However in my mobile recharge is not done. There is no SMS message for refilling done. I have preserved the receipt for refiling . I request that the refilling is done immediately or else return the money the transaction slip is here enclosed Mobile Number [protected] Recharge Amount 249 Talk Time 0 Transaction...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
Parul Samal
from Mysore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tata Photon Max Wifi Activation

Address:Bangalore, Karnataka

I upgraded my existing photon data card to Photon max wifi data card on 12 th September. A guy came to our place and the device was paid for. He informed us that it'd take two to three hours for activation and explained the installation procedure to us before leaving.Today, it is 15th already and there is no sign of activation. We have made umpteen number of calls to the Customer Care center but the results are the same always: they respond...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Address:Khordha, Odisha

Today A message showing (ModelVideoClub is activated at Rs81.6 for 25days.Bal:Rs1.00 at 15-Sep-14 04:09.To stop, Dial or SMS STOP to 155223(Free)).I have not Subscribe for this VAS.But My Balance was deducted without any information.Please Tata Docomo stop the ModelVideoClub subscription which i never subscribe before & refund my deducted balance money. My number is [protected]..from Bhubaneswar My email id: [protected]@gmail.com.I hope...
Helpful
Be the first one to find this review helpful
Found this helpful?
13 Comments
Report
Copy
P
Pruthvirajpatel
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tata docomo legal notice

Address:Bangalore, Karnataka

Hi,


My Tata Docomo acc.
number:[protected]

Docomo Mobile number : [protected]


I have raised a request (Request Number:[protected] to CLOSE my Tata Docomo USB Dongle
connection through call center in the month of June-2014 and paid all my dues
by that time and I was not using the USB Dongle from April-2014. .

After few days I got a call from tata-docomo...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
sourabh1980
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

153 Recharge not happening

Address:Pune, Maharashtra

Hi, my tata docomo number ([protected]) is activated and another problem is, when I am trying to make a 153 recharge (1 GB data plan), it is coming as Sorry, the selected option is not applicable for your number. We have other exciting offers belonging to your region. Browse below and enjoy them.I don’t know what is the issue. Please sort it out and revert.my alternate number is [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Smuthu Kumaran
from Mumbai, Maharashtra
Report
Copy

Demand Notice for Unused Data

Address:Chennai, Tamil Nadu

Dear Sir/Madam,


I had internet post paid connection from TATA DOCOMO.
ACCOUNT NUMBER [protected]


Ref :- Call logs for more details

On last Feb 2014, I took the decision not to use your post paid service because
of several reasons. At that time I spoke to your customer care representative
over phone and they advised me to go to the retail outlet for the same....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
B
balu.smile1
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Customer Care people Cheating me and doing wrong promises

Address:Krishna, Andhra Pradesh

Tata DoCoMo Dear Team, this is O.Veera Bala Raju. recently I changed my network from Reliance to Docomo. I had 91 rupees pending in reliance so docomo people deactivated my account. now I cleared the bill and current bill of docomo. still my no is not activated. when I call customer care they are not responding and some of them are saying it will get activated with in one hour or half an hour like that. this is going on from three days. I...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
V
vrhtpl
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not giving proper statement

Address:Chennai, Tamil Nadu

tata docomo a/c no:[protected] in this account number i got two post paid connection. when they selling this card they told you are having 2 gb data free but in the bill they had generated on payment even though i had not used full of that 2 gb on this issue i tried lots of time to customer care they also accepted in this plan you are having 2 gb free so i had stopped the payment not paid my bill amount after resolve this issue i will pay...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
staroftcs
from Chengannur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Please dont purchase anything TATA Photon/Teleservices - Worst ever customer services that i have seen in life.

Address:Chennai, Tamil Nadu

Recently I bought an TATA Photon MAX WIFI connection (Device # [protected]). I contacted your customer care for the verification and activation as per the SMS that i received. I was directed to your customer care and they started talking in Tamil even after i requested them to talk in English...i was begging them to talk in English as i couldn't understand what they were telling in Tamil. But they didn't listen to me, they were continuously...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
staroftcs
from Chengannur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Photon Max Wifi Connection - Starter Pack Not activated

Address:Chennai, Tamil Nadu

HI, I am experiencing the worst ever customer service from Tata Photon Max wifi team. I purchased an Photon Max Wifi conncection with Rs 350 Starter pack. My device was activated today and the verification is also completed. But still i am not able to connect into internet. Today i spent more than 3 hrs with Your customer care team. but still the issue is not resolved. Finally i was chatting with eSHOP chat personnel. After hearing everything...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
amitg36
from Hisar, Haryana
Report
Copy

Wrong Balance Deducted TATA Docomo No 9813107072

I am approx 5 year old customer for TATA Docomo but this time is the worst experience with TATA Docomo as i have switched off my cell on 7th or 8th September after forwarded the call as i was going to out of station. But i was shocked today when i switched on my mobile that my entire balance approx Rs 750/- deducted from my account. Kindly check and reverse my wrongly deduced balance asap neither i have to take appropriate legal action against...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
anuj88chawla
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

harassment by tata docomo

Address:Panchkula, Haryana

Hello sir,

2 days a back in the evening a service named "girls zone" automatically activated on my tata number . I recieved a message that "girls zone" service activated and 50 rs deducted and after 10 or 15 minutes i recieved a message that service is deactivated, even i didnt activated or deactivated any service. I called to service center, first they didnt accept its their fault, i told the exactive...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
RAHULSETIA
from Delhi, Delhi
Report
Copy

Online recharge money deducted but no recharge

Address:Sonipat, Haryana

Name madhul munjal
Phone no. [protected]
I did an online recharge of rs. 150 from official site using ny sbi debit card
Money was deducted from my account but no any recharge was done to my no.
I do have the transaction no. Of the payment
Please sort me out of this problem as soon as possible
Either refund my money
Or make a recharge...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Aditya95
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge successful, but was not Activated

Address:Chhindwara, Madhya Pradesh

I recharged online with tata docomo online recharge services in my tata docomo no.[protected]. Rechage is successfull but tariff voucher was not activate in my number. I tried tata docomo customer care in IVR but it always says our customer care executive is busy please wait then Suddenly says our executive officer is busy with other cutomer and automactically call ended.
So sir what should i do in this Situation.please help-br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy