Tata Docomo — no benefit received | |||
helo recharged my number [protected] with rs 7 stv, which provides data chrges of 2p/100kb for 30 days, as i done recharge on 15 june near about 11 pm with trans id [protected], but i didnt recieved benefits even the message i got that recharge is sucessful the docomo is keep cheating on, plz help me out as ur customer care is useless just to harass the customer not helping them my alternate n umber is [protected], Was this information helpful? | |||
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Tata DoCoMo customer support has been notified about the posted complaint. | |||
 6 Comments | |||
Comments
I had called customer care and selected an offer given by Customer care executive and later when i dint get the benefit, i again called them and inquired them why am i not able to receive the benefit, then DoCoMo replied that you were already having benefit so some other offer .
If that is so then the customer care executive should have mentioned the I wont be able to get benefit from the offer..
They Didnt even give me back my money nor they gave me the service ..
And on top of it they didnt even recorded my complaint..
WORST CUSTOMER SERVICE EVER..
THEY ARE WHITE COLLAR THEIVES..
If that is so then the customer care executive should have mentioned the I wont be able to get benefit from the offer..
They Didnt even give me back my money nor they gave me the service ..
And on top of it they didnt even recorded my complaint..
WORST CUSTOMER SERVICE EVER..
THEY ARE WHITE COLLAR THEIVES..
no customer service from tata docomo
My Alternate no. Is +91 [protected]
I hope you would look into this matter carefully
I hope you would look into this matter carefully
Dear Mr.Yash,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,
We regret for the inconvenience caused to you.
As per our discussion over call, please be informed that your recharge of Rs. 124 has been updated successfully in our records with full benefits of 26-Apr-2014. Hence there is no discrepancy in your account.
For further assistance we request you to write a mail to [protected]@tatadocomo.com.
Thanks and regards,
Customer Care-Tata Docomo.
We regret for the inconvenience caused to you.
As per our discussion over call, please be informed that your recharge of Rs. 124 has been updated successfully in our records with full benefits of 26-Apr-2014. Hence there is no discrepancy in your account.
For further assistance we request you to write a mail to [protected]@tatadocomo.com.
Thanks and regards,
Customer Care-Tata Docomo.
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+91 42 2646 2966
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
View all Tata DoCoMo contact information
We regret for the inconvenience caused to you.
We tried to speak to you personally on your numbers to understand your concerns regarding recharge. However, we are unable to contact you, since your calls were not answered. Further we request you to provide us your alternate number to [protected]@tatadocomo.com for further assistance.
Thanks and regards,
Customer Care-Tata Docomo.