Tata Indicom — I am getting unauthorized flash messages

gulshan bareja

Feb 12, 2014

Address: Gurgaon, Haryana

TATA Indicom - I am getting unauthorised flash messages

I am getting unauthorised flash messages of MY-DIVE-IN-PLANET on my Tata Indicom(NCR) mobile no. [protected].These messages prompt me to download obscene wallpapers, ringtones etc.These messages are coming every few minutes on my CDMA mobile.I have been fed up of this.I have talked to the customer care representatives, but they do not have any solution for this.Please deactivate this unauthorised application on my mobile or I will end up using your services.
Gulshan Bareja
[protected]

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Comments

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Feb 13, 2014

Dear customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Feb 17, 2014

Dear Customer,

We tried to speak to you personally over the call, to understand your concerns regarding flash message however, we were unable to contact you, since your call was not answered.

We request you to kindly deactivate broadcast message option in your sms settings, to stop flash messages on your screen.

You can also email us at [protected]@tatadocomo.com.

Thanks and Regards,
Customer care,
Tata Docomo.

gulshan bareja

Mar 14, 2014

Hi

There is no option of broadcast message in your sms settings, I am using SCH-B379. Can you please help me what setting I have to deactivate this.

Thanks
Gulshan Bareja
[protected]