Tata Indicom Complaints & Reviews

TATA Indicom — illeagal billing

Hi,

My Name is Sunny & I am using the Tata Indicom & i am happy with Tata Indicom services bacause when i launch a complaint againt i got satisfactry reply from tata indicom.

So Kindly Check the status as i am very happy with tataindicom services, as customer care executive on 1515 well behavied with us. They know how to speak with customer. They were known customer is a king he has wuthourity to send the complaint also the authortity to give the feedback.

After all i am happy with Tata Indicom services

Regards
Sunny Kumar Guliyani

I took a connection of tata indicom services .as there was a combi offer for rs 1300 both walky and mobile .and on 19 jan 08 my unbilled amount was 678.70 and next day morning it went to 4700 rs .and i went to true value shop they said it there is some prob with walky instrument and they replaced with a new one but they are forcing me to pay the bill .i dont know what to do , so..

please help


k srivatsa reddy
[protected] tat indicom no
[protected] vodafone

I had given my handset to the dealer for its servicing as it was under guarantee period. After a month he told me that the cell is useless and cant be used again.

In this case I am not going to pay the rent of the cell.

Please look into this matter.

My cell No: [protected]

TataIndicom — BAD BILLING SYSTEM

SIR

I AM DIVAKAR I AM ALSO A CUSTOMER OF TATAINDICOM
LAST FEW MOTHS I FACE A PROBLEUM ABOUT THE BILLING SYSTEM
THIS MONTH MEANS AUGUST 15th i CALL TO CUSTOMER CARENO.121
AT THE DAY MY BILL AMOUNT IS 55/-(FIFTY FIVE RUPEESE ONLY) BUT TODAYMY BILL
IS 840/- (EIGHT HUNDRED FOURTY RUPEESE ONLY)
WHY U R NOT GIVE CRROECT RESPONSE ABOUT THE BILL ITS NOT CRROECT

Dear Suman,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

hi,

for your reference, my account no is.[protected] and migration request no is.[protected]


Suman reddy

Dear Customer,

We request you to kindly mark an email to [protected]@tatadocomo.com along with your Tata Docomo number and your alternate contact number, to get the needful done.

You can write to us on [protected]@Tatadocomo.com.

Please visit our website www.tatadocomo.com for more information.

Thanks and Regards,
Customer care,
Tata Docomo.

Dear,

Earlier i have already informed, but now i got a legal letter too, so wait for my approach to consumer court and we will resolve the issue, who is the defaulter, be prepared.

Dear Prateek,

We apologize for the inconvenience caused to you. Kindly provide us your Tata Indicom connection details or your alternate contact number so that we can get in touch with you. Should you require any further assistance please mail us at 'Customer.[protected]@tatatel.co.in' or you can call us on[protected] am to 6 pm from Monday to Saturday).

Thanks and Regards
Customer Care
Tata DOCOMO.

Dear Customer,

Since we have not received any details from your end, we assume that your issue has been resolved. In future, should you require any assistance, we request You to call Tata DOCOMO helpline on[protected] or visit the live chat link: http://c1web1.saas.talismaonline.com/chatc1/tatadocomo.html . Alternatively you can also mail us your concern to [protected]@tatadocomomarketing.com.

Thanks and Regards
Customer Care
Tata DOCOMO.

TATA Indicom — misguidence from customer care

I AM A POSTPAID WALKY CONNECTION(2 YEARS RENTAL FREE PLAN) HOLDER SINCE 22ND DECEMBER '07 . AS PER THE ASSURANCE OF CUSTOMAR CARE I HAVE ADDED A ADDITIONAL PACKAGE OF 500MB FREE USAGE OF INTERNET AT THE COST OF RS.350 PER MONTH EVEN THEY HAVE ASSURED ME THAT I CAN CONFIRM MY USAGE STATUS IN MB IF I SEND A SMS TO 121 THAT BILL DATA. BUT UNFORTUNATE LY I AM NOT GETTING THIS INFORMATION . NOW I HAVE BEEN INFORMED THAT MY UNBILLED USAGE IS RS. 248. I WANT THE THE DETAILS OF MY VOICE CALL AS WELL AS THE DATA USAGE BUT CUSTOMAR CARE ARE MISGUIDING ME .

TATA Indicom — Regarding Misguidance/cheating by Tata Agent.

Dear Sir,
Tata Indicom agent did fraud with us by saying that "We have an offer for old Tata user for new mobile handset of Rs. 198/- so we have accepted their offer by verifying them properly for any hidden cost of it. They assured us that there is no such hidden cost on it. After few days later, we got our Walky landline telephone bill where we shocked to see mobile handset installments for 11 months included on it. This is pure misguide and fraud by Tata Indicom to their consumer by saying differently and act differently on ground level. We did a lot of complaints in this regard to their Nodal Offices through e-mails but no such action has been made so far so, I am writing to you now for further help against Tata Indicom.
I will be remain thankful to you.

Vinod Joshi.

TATA Indicom — Misguidance and Cheating by Customer care.

Dear Sir/Madam,

1. That i am using Tata indicom nos. [protected] and [protected].

2. That i purchase a special offer scheme 1947 in the month of Aug'09 on 21st or 22nd Aug. in which i was told by the tata customer care that i will get full talk time and also other benefits like my tata to tata call rate will be 00.19 paise and on other network call rate will be 00.47 paise per minute for period of sis months and at the completion of scheme time(six months) my remaining scheme balance will be transferred in the main balance if any i.e if i left with any scheme balance out if 1947/- the balance will move to main balance and will be charged as per normal call rates.

3. That i got it reconfirmed the abovesaid details by tata customer care after purchasing the scheme and they confirmed the same.

4. That on 21st Feb'2010 my balance was more than 1200/- and 1000/- in my nos. respectively.

5. That I got shocked when i check my balance on 23rd Feb'2010 when I got to know that I have left with NIL balance in both the abovesaid mobile numbers.

6. That again I call tata customer care on 23rd Feb'2010 and this time I was told that my balance was forfeited by the company as 1947 scheme was of such type in which no balance is carried forward at the completion of the scheme time and also he refused to give phone number of Senior official or transfer the phone line to senior official. Then again when I call customer care after 20 minuets i had a talk with some mr. Mohd. Movin he told who told me that my balance money transfer is under process and the same will be transferred to my account in a day or so but nothing has been done till date.

7. That I bought the same kind of scheme in the Aug'2008 for a year and at that time my remaining scheme balance was transferred in the main balance.

Kindly make tata indicom to return my balance in both my mobile nos. i.e 1200/- approx. in [protected] and 1000/-approx. in [protected] respectively and order tata to pay the exemplary compensation of Rs. 50,000/- each for both the connections separately to me for causing severe mental strain, agony and harassment faced by me because of the acts and deeds of the Tata indicom.

YOUR EXCECUTIVES MISS GUID ME AND ACTIVATED A UNWNTED CALLER TONE I WANT TO CHANGE THIS CALLER TONE MY MOB NO. [protected]

I want to change or deactivate this caller tone

Dear Mr. Ravichandra,

As per the discussion over call on [protected], we would like to inform you that as per your complaint bearing number[protected] our concerned team already spoke to you and apologized regarding incorrect response and the adjustement of Rs. 500 has been give to you.

Thanks and Regards,
Customer Care
Tata Docomo.

TATA Indicom — Wrong Bill.

I have a Tata Indicom Post Paid no for a few months no, in the month of September I was on raoming services for college purposes. After I returned and saw the bill for that month I asked for a detail bill in which I found out WRONG CALL CHARGES worth Rs. 400 and when i called the customer care regarding this than they registered wrong complaints TWICE and continously told me to go to a nearby TATA INDICOM office, and when i went there those people simply registered my complaint and said that sir we cannot solve this and only our back office can do it this kept on happening and i visited the office sevaral times with no solution to my problem. One day on Diwali day i got a call from Tata Indicom no. of Chandigarh and had i talk with Mr. Ajay who was one of the team leaders there. HE checked all the details of the detailed bill with me on phone and ALSO AGREED THAT THE BILL WAS WRONG but said that IT WAS A GENUINE HUMAN MISTAKE AND THAT NO WAIVER WOULD BE GIVEN AND THAT I WOULD STILL HAVE TO PAY THE BILL. Now Why should I pay the bill. IHAVE ALREADY REGISTERED A COMPLAINT WITH THE CONSUMER FORUM BUT NO ACTION HAS BEEN TAKEN. SO I REQUEST YOU TO KINDLY LOOK INTO MY MATTER. THANK YOU.

I recieved a call from custmer care that I have to pay Rs 90 up to 26 while the service is free for two months &unlimited use for new connection .Then why you prefer as free means first you attract the custmer then you make them fool .I want to know why I have to pay charge while my service is free.

I recieved a call from custmer care that I have to pay Rs 90 up to 26 while the service is free for two months &unlimited use for new connection .Then why you prefer as free means first you attract the custmer then you make them fool .I want to know why I have to pay charge while my service is free.

TATA Indicom — Regarding wrong bill

kindly send my Tata Indicom NO. [protected] bill and call details at my eamil [protected]@yahoo.co.in immediately because I have received a wrong bill from you.

TATA Indicom — wrong charging

hello,
i'm known as Rama Prasad.N,
i have put a new sim in my tata indicom mobile. may be it has got activated at something like 2pm and i have got a recharge of 120rs to activate it,and in the eve i have got -(minus)200 and above negative balance. I asked them to the call centre , they told that i have been playing a damn game from afternoon right from the time i activated it but it was completley locked at that time till i did a call in the evening and something which is the perfetly redicule.. and that i have tried to call 12527 for the balance enquiry that whether to know that my account has got activated or not at around 2:40 pm of the same day but i was told it has not been activated yet.("you dont have this serive for your phone") then i thought it hasnt got activated.but when i asked to call center guy he told me that i have been playing that game right from afternoon 2:30pm till 5:00pm which it hasnot yet been activated yet. they by 5pm after i tried to call i got it. i got the network. and in the evening seven i have got -200 balance . thnaking you in anticipation.hope you people would really consider my complaint.My NO. ( [protected])

My E-mail is [protected]@yahoo.com

Dear Mr.Kumar,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Customer,

We tried to speak to you personally on your number to understand your concerns regarding the billing. However, we were unable to contact you, since your number was not valid.

Hence, we would like to inform you that, there is no wrong billing and you have been charged correctly as per your usage and no issue. However, we request you to kindly revert us at [protected]@tatadocomo.com with the alternate contact number for further assistance.


Thanks & Regards,
Customer Service,
TATA DOCOMO.

Dear Mr.Kumar,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Mr.Kumar,

We tried to speak to you personally on your number [protected] to understand your concern regarding the balance deduction. However, we were unable to contact you since the number was not reachable.

We would like to inform you that an amount of Rs. 46.50/- has been credited back to your account. We request you to kindly check with the balance details by dialing to *111# or *191#. Please be informed that the Value Added Service can be deactivated by dialing to 155223.



Thanks & Regards,
Customer Service,
TATA DOCOMO.

Dear Mr.Kumar,

We apologize for the inconvenience caused to you. Kindly provide us your Tata Indicom connection details or your alternate contact number so that we can get in touch with you. Should you require any further assistance please mail us at 'Customer.[protected]@tatatel.co.in' or you can call us on[protected] am to 6 pm from Monday to Saturday).

Thanks and Regards
Customer Care
Tata DOCOMO.

Dear Customer,

Since we have not received any details from your end, we assume that your issue has been resolved. In future, should you require any assistance, we request you to call Tata DOCOMO helpline or visit the live chat link - http://bit.ly/24x7LiveChatSupport . Alternatively you can also mail us your concern to [protected]@tatadocomomarketing.com.

Thanks and Regards
Customer Care
Tata DOCOMO.

Dear Mr.Paul,

We apologize for the inconvenience caused to you. Kindly provide us your Tata Indicom connection details or your alternate contact number so that we can get in touch with you. Should you require any further assistance please mail us at 'Customer.[protected]@tatatel.co.in' or you can call us on[protected] am to 6 pm from Monday to Saturday).

Thanks and Regards
Customer Care
Tata DOCOMO.

Dear Customer,

Since we have not received any details from your end, we assume that your issue has been resolved. In future, should you require any assistance, we request you to call Tata DOCOMO helpline or visit the live chat link - http://bit.ly/24x7LiveChatSupport . Alternatively you can also mail us your concern to [protected]@tatadocomomarketing.com.

Thanks and Regards
Customer Care
Tata DOCOMO.

Dear Sanjay,

Please visit any of our nearest Tata DOCOMO outlet or call our customer service number 121 in this regard.

Thanks and Regards,
Customer Care
Tata DOCOMO

Dear Mr.Vijayarangan,

Kindly lodge a police complaint at your nearest police station about the aforesaid number then provide us a copy of FIR Report so that we can provide you the details about that number.

Thanks and Regards
Customer Care
Tata DOCOMO.

TATA Indicom — Payment

Sir,
I am working in tata indicom under Mofai consulltansy as sales excutives at 4 months.

My net salary isRs. 6254 but company not give me my full payment in every month .
Jan- 5950
Feb- 6141
Mar- 4105
Apr- 5063

so, i hope you pls solve my query.

Thank you


Sachin desai

TATA Indicom — AC Not Working

Our AC Not working a have call so many time but still no one Receive Call wht i do in this thing gve me Resolution.

Hi,

Can we help you ? Mail us Ur details at customer.[protected]@tatatel.co.in Thanks! :)

"Dear Customer

Greetings from Tata Indicom!

We request you to kindly send your connection details to assist you on top priority.

Should you require any further assistance please mail us at Customer.[protected]@tatatel.co.in.

Thanking you
BabuRaj. S
Customer Care
Tata Indicom"

Dear Mr.Ali,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Mr. Sujayat,


As per the discussion over call on [protected], we would like to inform you that the complaint docket number PRRG12819461 has been registered with the resolution date as on 13-MAR-2013.


Thanks and Regards,

Customer Care

Tata Docomo.

TATA Indicom — SUBSCRIPTION OF ITEMISED BILL

sir,
my phone nember is [protected] provider is TATA INDICOM i want subscribe to itemise bill in every month please activate this service asap...thanx

Dear Mr.Banerjee

Please visit any of our nearest Tata DOCOMO outlet or call our customer service number 121 in this regard.

Thanks and Regards,
Customer Care
Tata DOCOMO

TATA Indicom — Wrongly/without intimation BALANCE deduction

I have two Tata indicom no. [protected],[protected].Both r life time nos.Today recharged my 2nd no.i.e [protected], after 30 minutes of recharge whole the balance deducted and on contating the 12524 customercare , they saying that some valueadded services r active on the phone.while i never said for any such type of activation.So pl.look into the matter and satisfy me earliestly, Otherwise i will sea it a type of fraud being done to all the customers and that is why Indicom gradually coming downward.

Tata Indicom pre-paid — automatic balance deduction and poor service

Tata indicom is really a topmost cheaters for subscribers.They send SMS Directly of subscription without asking or any request(like Romance pack,SMS pack of festivals, caller tunes).i[censored] call to customer care ,the never reply ,after five or six trials
they pick up the phone(hackneyed procedure of pressing 1...6.....9 and they put off).they understand that money with customer is easy money to cut off his pocket.if u tell them for remedy to this problem then they will tell u to send sms STOP to 155223 and doing that nothing is stoped and again after two days SMS(Automatcally comes )that u have subscribed this pack(every time come with new pack or same)though we haven't .SET DND(set do not disturb falacy given by Customer care)never works and always gives INVALID REQUEST error when u send this SMS to Them.My NO IS :[protected].i m going to copy this to consumer court.

TATA Indicom — automatic subscription

This is to inform you that my balance is being deducted automatically without my permission for a service. Last month on 7th or 8th March Rs. 30 were deducted from my account and the message which I got mentioned that I had subscribed to some Chalisa subscription about which I wasn't even aware of. Moreover I am not a Hindu that I would subscribe to this service. When I `complained your company refunded back my money i.e. my account got refilled with Rs. 30 and I was told that the service has been deactivated. My complaint no. was 256350.

But again on 7th or 8th April, 2011 , Rs. 5 were deducted from my account again due to Chalisa subscription. My account had Rs.5.19 balance in it and then Rs.5 got deducted and I was left with Rs.0.19. Again here I would like to mention that I didn't subscribe to this subscription and automatically how can your company subscribe to any service on my behalf without my permission. This time too I complained and my complaint no. is 271008 and service request no. is BAL[protected]. But customer care guys told me that Chalisa service was very much activated and it didn't get deactivated.So they can only deactivate it but can't refund back my balance.Till date my complaint is not resolved. I called the customer care on 9th April for the first and then written complaint on 12th April.

Its not a question of Rs. 5. The thing is that this thing has been going on repeatedly. Next time it would be some other service and I would be subscribed of something about which I wouldn't be aware of. Please look into the matter and refund back my balance.

Yes I did talk to the customer care executives but my balance has not been refunded till date. Kindly do the needful!!!

TATA Indicom — deduction of services

On my tata indicom mobile number [protected],I had recharged with Rs.2008 which provided me with Rs.2008 talktime and unlimited free calls to all other tata mobiles.But now they are charging me for even calls made on tata mobiles.This happened few months ago also,but when I logged a complaint they started giving me 600 minutes of tata to tata calls and now they have stopped even that.Even the cosumer care representatives are not listening and saying that "you can again log a complaint."
I hope that you will help me again.Looking for a positive and fast action.

TATA Indicom — deduct balance every time

Hi.
I am Shashi Roushan. I have a prepaid Tata Indicom Mobile connection of number [protected]. whenever i recharge my mobile they deduct my all balance or large amount of balance. whenever i talk to customer care they told me his net service is not working or give some other excuses. i am very tense. How i know the mini-statement of my mobile number and get my balance revert back.
Other issue is they add a caller tune with my mobile number without my permission.
Please help me. I am very tense. I can not call any one because of my zero balance.

TATA Indicom — Deducting Balance Non-stop

I,Gholam Afzal,bearing mobile no.[protected],complained on[protected] regarding the deduction in balance.In reply Tata Indicom gave me the complain no.BAL[protected].Once a customer care executive called me on[protected],while I was on the way to my office.I told him to call me after 10 minutes and I briefly told that my problem is not solved yet to which he told that I will get back the deducted amount.He never called me since then.I again recharged on[protected],and as expected the next morning my balance was deducted by Rs.5.I do not know what is the problem with the service provider.Are there software not developed to satisfy the customer or is it there nature ?I further want to say that on the last occasion I did not asked for the deducted balance refund, but now I want all the wrongfully deducted balance,deducted for the last one month or so.
Hoping this is my last complain.

Dear Mr.Verma,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Mr. Bedade,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Mr.Ratnakar,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Mr.Jain,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Tata DOCOMO,

If you really want to resolve issues, stop these policies at your end. The issues will be resolved immediately. But by keeping on these types of malpractices i find it difficult to believe your statement. Give me your email address, i will send the voice recordings for you to verify the truth.

Dear Mr.Jain,

You can mail us at [protected]@tatadocomomarketing.com for any of your queries.

Thanks and Regards
Customer Care
Tata DOCOMO.

Dear Tata DOCOMO,

I have provided you with voice recordings as proof of my complaint at the above email address. See for yourself as to what practices are being adopted in your company to harass and extort customers.

Dear Tata DOCOMO,

I have not received any reply from you. What were your findings. I have clearly written the numbers from where i received the call and also emailed you voice recordings as proof. ????

Dear Tata DOCOMO,

I have still not recieved any reply from your side. Kindly inform me as to what action have you taken.
Else it may be understood that TATA DOCOMO is afraid of any consequences that may fall upon it after i formally go to court.

I Have also received the same kind of call, and this time there is no details just they said my name and address and said that, she names as roopa[protected] is calling from Delhi high court and says, she holds a case, and the advocate name is Mr. Katri. [protected], When I tried to reach this numbers its giving incoming bared on this numbers. that they can call only.

Its illegal and if you are receiving calls from this numbers lodge a criminal complaint, and possible record the calls and and send then behind the bars, this can't be tolarated any more.

I also get the same kind of call at 23 Jan 2014 12.30pm from Registrar Office, Delhi court - Priyanka Sharma. [protected].
Told that there is one complaint against me and i should present at Delhi on tomorrow morning.
She also provided the no of Adv. Roopchand Gautam : [protected]
Complaint file no : 901/12DC.

This kind of fraud calling is continuously going on from these people.

Please don't afraid of these calls.

Dear Mr.Kumar,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

TATA Indicom — PATHETIC INTERNET SERVICE

Dear Sir ,

I have a Tata Indicom broadband connection , which never works . Since the first day I've had numerous problems and I speak to the customer care peoplwe almost daily .

And all they do is give me a complaint no. and fake empathy .

The only reason I went for this service was the Tata brand name but it seems to me that the Tata brand name no longer means excellent service , in fact it means a very pathetic service , as of now .

I have an airtel connection at my office and I have never had any problems with that .

So I request you to refund my money so that I can go for some other ISP . As I have already undergone a lot of mental agony and loss of time and money .

I intend to pursue this matter till it reaches its logical conclusion .

My Username is - [protected]@vsnl.net

Regards ,

Amar Gupta

TATA Indicom — stop one card servervice

i have two tata indicom post paid card between of two i dont need one of them i want to stop one of them so pls tell me process for that or stop servervice of card [protected] and regular with [protected] also send my bill till today

Every Time I am sending mails through my vsnl ID it shows ERROR [721].What it means and how can that be solved.

TATA Indicom — Disconnection

I had disconnected the broad band connection on 20/07/2009. I was billed upto 28/07/09. They have charged excess. When their collection agent was asked to give a pro rata bill since i had already disconnected the connection, he preferred to behave rudely and give bad words.

tata indicom, internet service — fraud in photon plus, internet data card

This is pradeep kumar reddy, from hyderabad.
I am using tata photon plus(latest version) which i have bought on 3rd, August, 2010 by paying Rs.2400/-
1. When i am trying to install is drivers was not working, when i asked them there was no response.
i shouted on the executives where i bought, then they raised a complaint.
i asked them to replace the device or refund my money back, they dint even listening my words and
saying me back that once sold cant be taken back.
2. They are saying that max speed of 3.1 mpbs and may be around 1.8mbps of transfer(upload/download) speed, but i am getting 24kbps speed in the night times at 11:00pm & 36 kbps in the morning times.
3. In this link "http://www.tataphoton.com/customer-charter-1.aspx" they mentioned that if connection disconnects they will refund the amount in bill of Some Percentage, i should wait for the response.

So people please think twice to buy like such type of devices....
Dont be fool like me


Please help me at least i am praying you dear "consumer complaints.in"

Dear Sir,
I am having Tata indicom post paid connection. My post paid phone number is 65158775.
I want to disconnect my post paid connection. Kindly take action for disconnecting the connection. For further clarifications if any please contact me to the number given above.
Thanking You,
Yours Truely,
SUBASH
mob No. [protected]
E-mail- [protected]@yahoo.co.in

Jeetle.in are cheaters

Jeetloji.in are one of the cheaters...they copied one of the auctions protable and made ist to dupe the innocent people. Block these bastered...haramkhor log...lootne ke liye aatein hai...

hello
Dear friends
We are in pogress of launching the all new site. And many people who compare us with other site which may be jeetle or other site, we are totally different from other sites where we will deliver the winning prizes within 4-7 days. and we will also provide a customer care number which will works 24 hours for our valuable customers. So please stop all these bad things and bad experince to others .

TATA Indicom — disconnecting

its a landline number which is use as a p.c.o
num:[protected].

I want this number to be disconnected & want my refund back.

whating for your feedback.

my num : [protected] /[protected]

Hi Team,

This is Vijay & my indicom phone is showing below massage

Phone locked-please contact service center

please advice

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

TataIndicom — bad behaviour of repairing service provider & too much phone for address verification

10 to 15 days before i had visited tata service centre in chembur balaji to get my mobile repair as my mobile ringer and fm radio is not working properly. the attender ask us to come back in 20 minutes but after purchasing some food and nearly after 1 hours when wwe visited their he has not attended our mobile and and told us to come after two days. i visited their after three days but he has not attended my phone and the person who is reception is telling me that he is checking on his computer what happen about my mobile after some hot exchange of words he ask his technicians to get my mobile repair but i can see till that period he had not attended my mobile. and infront of me he open the mobile and repair with in five minute in between this the person who is on reception is asking me i[censored] had purchase tata mobile u have to wait here. he get my mobile repair for ringer but not for fm radio. that period only i complaint on 12524 to one of tata attender mr. prakash nagve as per him he had given me this name and told me i will know what action has taken on my complaint but he is not ready to give me any token number for my compliant. same thing happen today as i recomplaint and ask for token number some one in name of mangla as attend me and told me that they havew no such formet about giving token number for the complaint field by consumer and she told me that she is attending the complaint from pune branch. the real problem arise after the
complaint filed by the with 5 days i had received 25 calls for my address verification as i had submiteed my passport xerox for verification then why they are harressing me may be because i had filed one of their authorised serv ice provider.pls answer for this problem on my mobile number [protected] /[protected]/[protected]any of this number.

TATA Indicom — bad servicing

sir, tottally ur network and offers are good.iam using ur mobile from past 2years...but i got only 1 prob with u sir that i cant get a good mobile in ur store sir,,becz every 1 looking for a mobile wich contains mp3 player, and 2mp cemera with fm like this offers in low prize of 6000rs to 7000rs companies of nokia,or samsung, or sony errision,it not gets on ur store sir ,,becz iam waiting for 5 months for a good mobile in ur store sir but i didnt got and iam not satisified with the costs of motrolav2 and samsung flo, which in market price value is low but in ur store is high ...plz think abt this sir...... my mobile number is [protected].....

I am tata indiacom customer and having tata indicom mobile since last one year i never use to call customer care because, the line of tata customer service is always getting busy cannot contact to any customer executive.

I got sms from tata welcome ring tone I was interested to apply for welcome tunes, and as per the instruction the said to me select I already select. After some time i got sms for activation of caller tune but it was not from Don Special which was another old song and deducted charges. Then I send them sms to change my caller tune but they send me sms the said tune is not match for my cell phone and again they deducted charges and deduct sms charges. I got very angry and tried to call Tata customer servicethis companies service is too bad,because they always deducted our charges ,already they deducted charges wastely.If these procedures are continued iam not interested.please kindly verify this

TATA Indicom — Poor attitude with customers

Due to a very bad service, I disconnected the TATA Indicom line I had. It has been almost two months after I surrendered my equipment (Last week of October 2007), but I did not get my deposit (Rs 3000.00) so far. I don't know as to what right does TATA INDICOM has to keep my deposit money for two months after surrendering the equipment. I think this is a kind of scam wherein they keep customer's money in their bank and earn interest for free. Even BSNL won't do such things. They should be ashamed of this.
Srinivasan Krishnamoorthy

TATA Indicom — Tata Indicom is the worst service provider in India!

TATA is most cheater Telecom service provider in India.It is black spot on TATA Empire.Customer care executive are so rood and not focussed towards customer.They take customer for granted.Currently i am receiving outstanding letter from TATA Telecom at My Address.Rohan Salvi booked phones on my address. I don't know this guy who is Roha Salvi, how he successfull in getting TATA Indicom Connection at my Address.My Residence address belongs to me.Here TATA Indicom committed BIG CRIME and require to sue in COURT.I request DOT to Cancel TATA Indicom License and ask them to shut there Business.This crime might lead to other benefits to fraudster.I think TATA employee and outsource people might have connection with such known fraudster.Otherwise it is not possible to avail connection on anaybody address.

100 % agree boss. Worst service provider..

TATA Indicom — phone not working

Tata internet team,


Tata broadband land line phone is not working ple Send to Techinics
in my home


Thanks' Regards
k.sivaprasad
d/no-10-10-3
bramini streer
Ram Nagar
Vizag -530002

land lane phone no : 6631953
mobile no : [protected]

TataIndicom — deduction of 30 rs from my account by activating devotional services without asking me

hello sir ur company has deducted 30rs from my account by giving me devotional message service without asking me.
i have no need of this service please return my money

dear sir i am use tataindicom no, is [protected] and now i pay my this month bill of rs.383/- and the receipt no. is 30401 of shrinath communication, gandhi murti, meera marg, krishna tower, above ghoomer enterprises, pali-marwar -306401 but your service provider is talk to me for disconect my conection.then what can i do.i[censored] disconnect my no.then i complient for this

TataIndicom — not working

sir i am gokul i have purchase tataindicom on local customer set name haier 6000 but two times same complaint i give authorised service center he ask to exchange the cell but in local for new cell he not giving correct bill so pls ask and call me for my cell no:[protected],[protected],[protected] ask and call me sir

TATA INDICOM -PUNE — Worst Service Provider

TATA INDICOM as per my experience is the worst service provider. I have tried my level best to get a new connection but after struggling for last 2 weeks and submitting the documents twice to a company representative (SACHIN KHARAT) who considers himself as the owner of tata indicom and is misleading us from the first day but no action has been taken against him till now.

The company website for launching customer complaints is also fraud. Initially i was informed that my issues will be resolved within 6 hours and the only thing i received a mailer from the company that my issued has been resolved and they are closing the complaints but surprisingly no one has contacted me till now and nothing has changed .Complaint no 199998.

WE GIVE UP COMPLETELY

GOOD BLESS TATA INDICOM -PUNE- WORST SERVICE PROVIDER

Regards
VAIBHAV

TATA Indicom — For wrong behaviour

I m a customer of tatadocomo, I am taking connnection of tataindicom since 1 year ago for my brother in law in my name. My brother in law default in payment of tata indicom bill. There are some recoveery agents from tata indicom continously approaching me to make the payment as it is my name. They are using wrong language and his behaviour are also too bad. They abuse me on the phone. Due to certain circumstances my brother in law right now not in touch with me, i am continously trying to approach him but unable to get him. iam also not in a position to make the payment. Please do needful in this manner

TataIndicom — Service and bad behaviour

Dear Sir

This is to bring into your notice that I Ajay Saini using Tataindicom Mobile No. [protected] in the name of my elder brother Praveen Saini.
On Dated 18 of September 2011, I noticed that without prior information and confirmation my out going has been deactivated.
I called up your customer care to know about the reason and I was told to submit my documents again.
I been at your New Friends Colony Branch on Dated 21.09.2011 to submit my Document again but they refused to give any receiving of the documents.
There was a Lady (Name was told me as Shalie ) sitting on Customer Relation Desk who was behaving very rudely with most of the customers. I approached her and narrate my grievance. But she said “आपका नंबर बंद हो गया तो क्या , अब ऐसा ही होता है ”
I asked her can you to give me in writing that Tataindicom is authorized to do like this with informing the customer, she said “NO “. Why we should give anything in writing.
The people sitting at your branch are representative of the TATAINDICOM and I am a Consumer, Who is going to take the responsibility?
I was suggested to talk at Customer care and the lady herself agreed
“Customer care वाले तो कुछ भी बोल देते है और झेलना हमे पड़ता है “
The way she was talking was very ridicules. I don’t know how the people working at the outlet can tolerate that lady.

When I forced them one CSE consulted with his senior sitting at back office and agreed to give me the photocopy of the form which was signed by me and I, myself went out to the market to get the photocopy of the same. CSE signed it and refused to stamp on it.

My grievance is, the same number is being used by my wife who is pregnant and the phone is the only contact between me and my wife, she lives alone in a house since I left my house early in the morning and come back at 11 at night. The number is very important because it is circulated to all our relatives and friends.

Kindly consider the matter and try to get it activated asap. And also request you to improve your customer relation “Do inform your customer and take in writing before activate and deactivate any schemes on customers Connection.


Regards

Ajay Saini
[protected]

My earlier complaint to tataindicom and Govt portal but no response

Complaint No : 355930, 356453, 357542
[protected]@rediffmail.com

http://www.pgportal.gov.in/Grievance.aspx
GNCTD/E/2011/01134

Dear Mr.Chopra,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.