Tata Motors Complaints & Reviews

मैं Vikas Kumar Singh Nexon Xz+ Dual Tone का मालिक हूँ।

जिसका Vehicle Number JH01CQ 5747 है। Chesis Number - MAT627162HLJ06744 है।

5 अप्रैल 2023 को मैंने अपनी कार का सर्विसिंग Tata Moters SS Motogen PVT Ltd. Tupudana Ranchi. में कराया था।

सर्विसिंग के बाद भी मेरे कार की समस्या का समाधान नहीं हुआ। बल्कि समस्या और बढ़ गयी।

मैं सर्विस सेंटर के रवैए से परेशान हो गया हूँ। पैसा, समय की बर्बादी के साथ मुझे काफी परेशानी भी हो रही है।

कृपया मेरी समस्या का समाधान किया जाए। अन्यथा मैं कानून, न्यायालय की शरण में जाने को विवश हो जाऊँगा।

VIKAS KUMAR SINGH
[protected]

I've booked tata punch Adventure on 27th march from Jagdish Motors, again after some chaos and confusion, I've to cancel my booking and requested to refund my booking amount of rs 11111/-.
They had given a 7days TAT for the said refund but still I am continuously following up for the same and my refund not yet initiated. 2nd bad experience with same brand and with the same dealership.

I've purchase Tata tiago NRG XZA recently from Jagdish Motors Dewas naka indore.
Even at the time of delivering car, chaos was created but finally the solved and for the sake of mind got my car delivered.
In my first service today, they denied for car drop facility. However, it was highly committed from their end at very first meeting itself. When it comes to execution, all their so called commitment failed which is very disheartening..

Puchase a tata punch car reg numbet MH03DX2854 in less than 12 months the car has reported various fault
The car had been given to the dealer workshop Keshav Motors mulund and all the time they have been saying no fault or just spark plug fault and returning nack the car.
Initially the car used to give jerks and All the 3 times Kashav Motors said the same thing and replaced plug and gave back with out finding the root cause to the problem.
Lately the car engine suddenly raised and engine did not stop and after some 5 mins engine stopped and there was a complete blackout. Again the same service cebtre advised it might be a battery fault and after 7 days they say everything is normal.

athe car is less than 11 months old and Tata Motors orbthe dealer is unable to solve this issue which has caused a major loss to me

kindly advise

Dear Sir/Madam,

I am writing to you regarding a serious issue that I have been facing with my Tata Nexon car, which I purchased in February 2021. My car's registration number is GJ 03 LR 7933, and the chassis number is MAT627243MLB14700, and the engine number is REVTRN11BYXK21004.

Recently, I observed a defect in the car's gear box, and when I took it to the workshop, I was informed that the entire gearbox needs to be replaced, which would cost approximately 1 lakh rupees. I am extremely disappointed as I have driven the car for only 21, 000 km, and the gearbox should not have gone bad within two years of purchase.

I have been a loyal customer of Tata Motors for many years, and I have always had a good experience with your products. However, this incident has left me feeling dissatisfied and frustrated with the quality of the car. As a customer, I believe that I deserve better, and I would like to request you to take prompt action in this regard.

I would appreciate it if you could look into this matter urgently and provide me with a resolution to the issue at the earliest. I urge you to take the necessary steps to rectify the defect and restore my faith in your brand.

I hope that you will give this matter the attention it deserves and ensure that I am satisfied with the outcome. I look forward to hearing from you soon.

Thank you for your understanding and cooperation.

Sincerely,
Utsav Patel
Mob: [protected]

I purchased a TATA Punch Adventure Rhythm variant 6 months back. I had my first 2 services from Puneet Motors, Sakinaka, Mumbai. While I sent the car for second service, the mechanic told me that my clutch pad need to adjust as it started playing. As per him I agreed and they adjusted me. However, after getting the car from second service, clutch pad was no hard and tight as it seems like I am applying clutch of a tractor. I let it go as I thought that it will be used to after 1-2 drive. Now, my second service happened on Feb 18th'23 and just after 3 weeks I am facing issues with the clutch system. Vehicle started vibrating at the point of transmission and shifting gears. Watched it for 2 days and then reported again to Puneet Tata Motors, the same workshop. They diagnose and said that clutch pad has damaged and need to replace. This is not comes under warranty. I told them that a car ran only 3000 kms for 6 months and its clutch damaged won't be comes under free replacement as it seems to be a manufacturing issue. They started explaining that it depends as how frequent you are using clutch while driving. We all know that in Mumbai most of the time we are using clutch more rather than accelerator due to massive traffic. Are all the new and old vehicles are frequently reported to workshop with the same complaint?

Anyways, I had to pay Rs. 11, 600 approx. to replace the clutch pad of a new car.

Not a happy customer with the service I received from TATA Motors.

Brake pads and disk damage in 8 thousand kilometres

Sir, I've been running from pillar to pillar seeking for resolving my Tata Xenon BS-IV 4x4 which is not engaging 4wheel drive. All the Registered Service Centr I've visited in my area ( Guwahati, Assam) couldn't resolve the problem so far. Without 4x4 it is useless for my purposes, I need help to replace with a new one if it can't be repaired.

When I went to take delivery of the car in PCar showroom Address. NH 30. Deedarganj Patna - 800008 · Landmark. Near Toll Plaza.
I was treated very badly by my dealer Mr Avinash.I got very upset because of this .
Please help.
Mr SULABH DEEP.

I am an owner of Tata Nexon EV, located in Mumbai.
Purchased last year January 4th 2022.

I am fed up of the constant issues with the vehicle, with reference to the breakdowns.
first issue, rapid soc drain
vehicle battery drains from 60% to 3% in span of 3kms.
date:13th march 2023.
vehicle towed by rsa to nearest workshop, ie. puneet automobiles worli.
no call received from anyone at puneet on 13th or 14th.
15th i manage to get contact details from puneet sales showroom of workshop. i am told battery will be recharged and tested.
test drive same issue props up car breakdowns, (this also i see due to notification from tata motors z connect app) no feedback from puneet automobiles workshop.
i personally keep calling & follow up and get a mr.viraj's contact number, senior service personnel apparently at puneet.
he tells me its battery issue, has to be tested and checked by tata motors pune engineer team which will arrive in a day or two.
10 days go by car is just stationary there. keep calling mr.viraj who doesnt answer or reply. then says busy at personal emergency and shares mr.john's contact number, who says battery is in pune. i have twice asked for a loaner vehicle. they say it is not available.
all this time i am using a family friends petrol vehicle, with daily travel of 50kms.
on 25th march receive call vehicle will be delivered to me on 26th march evening.
i ask mr.john for reimbursement who says will get back to me, but never does.
so 13days i have spent 7000 rs. on fuel expenses.

i dont pay much heed, thinking to ignore it.

2nd issue
[protected] brake fails (fortunately outside my building gate, at minimum speed).
call rsa again, insist on not sending vehicle to puneet. after lot of arguing they agree to send to wasan motors deonar workshop where i usually service my car.
vehicle finally reaches there get call from mr.yatin that hydraulic pump & fuse are faulty and have to be replaced.
says there are no spares available in will have to call from pune.
again the wait starts.
today being the 3rd of april, latest update is parts will take another 2-3 days to arrive from pune, but cant promise yet.
ask for loaner vehicle, no reply. ask for reimbursement, no reply.
so basically atleast another week vehicle is at workshop.

i am curious to understand why you'll have not mentioned at the time of sale, that your vehicles breakdown so easily & have such pathetic after sales service.

absolutely rubbish workshops, personnel & shortage of basic parts.

i am fed up not car is at workshop in total for 3 weeks, so if a person doesnt have a spare vehicle, he/she should pay/rent taxi or self drive cars from apps?

it is a shame india has such a poor law system, where consumer forums & courts are non existant.

but i have taken an oath now to religiously pursue this legally, no matter how much more money & time it wastes of mine.

other consumers should know what kind of substandard below par products tata motors manufactures & delivers.

There isn't any information anywhere of your nodal officers names/contact. just this silly makeshift customer care email address.

Absolutely fed up customer.

I booked Tiago Ev, for each and every step..i had to call and ask when it will be done. One of the executive used abusive words while he made a mistake. After delivery which was delayed for 15 days. They told my app will work after 1 day..but even after 14 days..it is not working. When i reached out to them they said other place will do it. No one is bothered to solve the problem

I bought new Nexon dark edition deisel car on Nov 2022. On first day onwards I am facing oil leakage problem. This is a serious build quality issues.

Hello I’m Hemant saini my tata punch car only 4 month old and car starting problem is bigest problem and the last visit 21 march 2023 tata multy tech service center mathura road Faridabad but they are not slove the problem
Sir i requested to you my car problm slove soon

Tata punch new car only4month old the are the starting problm and I shaw the problm tata Multytech service center Faridabad but not resolve problm plese help me

I am using Tata Motors Tigor XZ+ car and unfortunately I met with a major accident few days back and one car hit my car from front. I and my wife were in the car and we both were wearing seat belts during this accident and even after this the airbags didn't open. I didn't expect this type of safety failure from Tata Motors. I myself purchased 3 cars and also insisted so many to go with Tata Motors but after this I am losing confidence in TATA. The seat belts were not opened during accident may be due to manufacturing defect. Hope Tata Motors will go through this issue.

I took delivery of my new TATA Nexon Brand on 24th Feb 2023 from Lakshmi Motors, Thoraipakkam, but the same came with a fault in gear shift and upon raising the same to your dealership immediately. They asked me to give it to service and after I gave to service on 3rd March, they identified it as a manufacturing defect and said the whole gear system has to be replaced. This information was given to me after multiple calls to your service center and with no update from them I was forced to escalate to the VP and he had to intervene for the same. How did TATA Motors allow this defective vehicle to be allowed for sale? Please replace the vehicle, its a mental harassment now for me

Dear Concern,
My self Venu.A, purchased Altroz XZ+ vehicle in the month of Aug'22. My vehicle undergone second service recently. After that i have observed some noise from the back side like the sound when boot door or back doors is not closed and repeated IRA failure. But all the doors are locked properly. I have raised the same during feedback of second service. Concern person took the vehicle on 23/03/23 by confirming the sound. They have called me on 25/03/23 by saying all the issues are addressed and take the delivery. When i am gone to Service center i had test drive but the sound is coming. In front of me they done several settings and not rectified and after 05hrs of waiting they simply said it is not done. IRA person also done the rectification in front of me i.e. after handed over of 2 days. Then also it is not rectified and simply said it will be escalated to head office.
Without rectifying the issues in the second service, vehicle delivered. Even though it is taken back for rectification, still 5days over, there is no confirmation about when i will get back my car.

I am Dr.T Anupama and I recently purchased a new Tata Nexon EV on Mar 1st 2023. I got the delivery of the vehicle on Mar 1st 2023. SInce it was delivered, I complained 3 times and the vehicle was taken to the service center in Rajahmundry. On 24th march car suddenly stopped in the middle of road showing auxillary battery mal function call customer care..Yesterday Mar 25th, i complained about auxilary battery problem to the service people.. The vehicle suddenly gains speed and loses Control and brakes fail to apply in the middle of the road and is creating a traffic snarl. It is dangerous for people around and to the people inside the car while driving if all functions of car malfunction.

I am completely disappointed by the service provided by Tata Motors Service center in Rajahmundry.

Details of the complaints made in the past :

1.)Date of complaint - Mar 1st Nature of problem - AC not working resolution - AC problem Fixed Date Received - Mar 2nd
2.)Date of complaint - Mar 3rd Nature of problem - AC not working again resolution - AC compressor part replaced Date Received - mar 13th

Nature of the new problems which had arisen on 25th march 2023. Photos attached for your reference.

- Error 1 - Auxiliary battery not functioning
- Error 2 - Traction Control Malfunction
- Error 3 - TPMS system fault
- Error 4 - Hill Descent Control
- Error 5 - Electronic Stability System
- Error 6 - Park Brake alert

I have stated in my prior communication that no Quality Check was conducted on this car and the service center has refused to replace the car with a new one.

Action items :
1. Replace the car immediately with a new one
2. Send the replacement car to my address in Kakinada

If the car is not replaced with a new one, I will be constrained to proceed legally for deficiency in quality and service. I have suffered a lot of embarrassment due to the multiple failures of this car and I want a speedy remedy to this situation. I have all the previous communication with me and I can share if needed.

I made my mind to buy TATA EV PRIME NEXON XZ+ dark edition from ZEDEX TATA sohna road.
I had deposited 16.70 lakhs which included breakwise of
Ex-showroom:150000
Insurance:44000
RTO:138000
.And the complete payment was transferred on 17/03/2023.

I requested delivery on 22/03/2023. On the date of delivery i.e today we found our new RTO registered car with scratches and one damaged part near gear box. Afterwards we complained for the same to the concerned staff and they continuosly tried to convince to take home a scratched and damaged car.They were giving lame excuses that we will polish it out or we can change the whole door in the near future.In the later stages when we were not in the consensus to accept the car their MD intimidated us to accept the car in the same condition as the rto process was already completed and he assured us for the paint protection film(PPF coating) as an add on service. After waiting for 2 more hours their MD (vineet) didn't come and refused for PPF coating as well. After waiting for long we came without car and in the evening their executives texted us that they had sent our car to garage and asked us to take the delivery of the same car by tomorrow.
I am enclosing the pictures of the car and the screenshot of the text received.
I request for your mediation in the issue and resolved it as soon as possible with the delivery of immaculate one car.

Dear tata,
Why tiago ev lr xt delivery delayed too long. I did book my ev car when booking started of ev. But not delivered yet. Even agent not sure when it will deliver. Kindldo needful
Thanks