Tata Motors Complaints & Reviews

I bought punch amt car in sep 2022, i am getting burning smell in my cabin took punch car to service they said nothing happened n again I drove car after few days same issues

I took this car from sab motors Ghaziabad
Chasis no -MAT634024NPGU3125
Please request u to change my clutch as it's dangerous, n life threatning

I, Balasaheb Ambadas Nimbore, had taken my four wheeler Tata Ace Gold Petrol, registration number MH 16 CD 4212 to the showroom 'Pipada Motors Ahmednagar' for glass repair. The staff there said it would be done in 8 days but they didn't give my four wheeler for 20 days. It has also been used for 50 kilometers and its battery guard has also been removed.
Also, my four-wheeler is not working properly.
Request you to compensate me for the loss.
to know
Your trust
Balasaheb Ambadas Nimbore
[protected]

Tata nano cng pressure regulator not working, it's so high cast, my car reached only 40, 000 km, , , ,
So tata company not working well about this matter, , , , .

मैं दुबारा शायद कभी टाटा की गाड़ी नही लूंगा

Ronak Patel from Ahmedabad here.

My tata Tigor from Riya autolink - Ahmedabad was planned to deliver today. I found out that the car that was supposed to deliver me was damaged, and the dealer said that because it was a company defect, and for that we couldn't do anything. My mistake was that I chose the option of exchange, and the dealer forced me to submit my old car on that day only to take advantage of the December scheme. The problem now is that the dealer has sold my old car. I need a new piece of my new car or the money I gave to the dealer, as well as my old car.

There is throttle lag in my bs6 Nexon diesel from day 1 of purchase.. it's not normal.. service centre not attending my issue saying we can't do anything.
I spend 14 laks on the car.. it's not acceptable.. I'm not able to enjoy Nexon diesel
I'm attaching 2 videos
1st video is of my Nexon bs6 diesel which has excessive throttle delay..
And another one video of my friends Nexon diesel bs6 which has not throttle delay, his throttle response is crisp..
i want resolution.im frustrated

There is throttle lag in my bs6 Nexon diesel from day 1 of purchase.. it's not normal.. service centre not attending my issue saying we can't do anything.
I spend 14 laks on the car.. it's not acceptable.. I'm not able to enjoy Nexon diesel
I'm attaching 2 videos
One is of my Nexon bs6 diesel which has excessive throttle delay..
And another one video of my friends Nexon diesel bs6 which has not throttle delay..i want resolution.im frustrated

I have cancelled my booking on December 18 but my booking amount is not credited to my account till now .

Showroom : Trivandrum motors

Not a customer in Tata motors company. My cibil report shows that I have taken a tractor loan from Tata motors, so far I have never taken a sI amingle LOAN in my name from any finance company as an individual. If it is true as you say then please give me the closing letter or SOA.I will pay my loan amount in full.. Please kindly remove the tractor loan from my cibil report. FOR the Past 3 years I have not been able to take any loan in my name.

The whole reason for that is your Tata motors finance. My CIBIL score as a dropped a lot, if you remove that tractor loan from my account immediately then only my CIBIL score go up.. I have visited Anna Nagar office many times there were no response or reply..

Once again what I want to say is that I have not taken any loan from TATA MOTOR company finance.

Maine 15 din pehle Tata nexon ev max 2.0lux liya hai . Lene ke pehle Bhasin motors, Raipur, chattisgarh walo ne bola aap apne ghar ka electricity load enhancement karlo 12 kw ka to maine load badwaliya hai.after purchase aaj 15 din ho gaya hai wo charger nahi install kiye hai aur bol rahe hai ki ab aapko 16kw load badhana padega . Aisa possible nahi ho sakta hai ki bara bar load badhaiyan . Tata motors ko email karne se wo refer kar dete hai Bhasin motors ko aur Bhasin motors wale kisi ki nahi sunte hai. I want to complaints against Tata motors to not to take care of our esteemed customers

My name-Ganesh Lal Tandon.my contact no.[protected].my vehicle no. CG04PA1419
Maine 20/12/2022 ko Bhasin motors, Raipur, Chhattisgarh se Tata mezon ev max 2.0 lux model ki car kharida .pehle Bhasin motors ne bola ev fast charger ke liye aapko apna ghar ka electricity load enhancement karana padega 12 kw tak, ab jab maine 12kw tak load badha liya hai to ab bolte hai 16kw load badhalo tabhi hum charger install karenge. Please help charger ka paisa lene ke bad bhi wo install nahi karrahe hai.

We have purchased a vehicle from tata motors jammu tata Lpt 1918 air conditioner and payment was credited but they provide accidental vehicle instead of new fresh vehicle which a big fraud and cheating in a daylight to a common person who takes a loan from bank and is waiting for his daily livelihood but company is cheating with all. Company should act immediately and show the door to fraud employees working in jammu Fairdeal, also provide us instant new vehicle and the one month payment which we jave to pay to bank ... Either i am going to court and police for the said fraud...

Aamir Yousuf
C-no [protected]
Enail id [protected]@gmail.com

I want to bring into your notice a gap between Tata motors and Customers. This is regarding the annual subscription for IRA which we need to pay after the expiry of 1 year. I was really shocked to know that 1st year we get the IRA for free and from 2nd year onwards we need to pay an annual subscription of Rs3528/Rs6549. Paying for IRA every year for the services which we sometimes use is really not worth it.
The main objective behind this complaint is why we, the customers are not informed about this additional annual subscription during the purchase. I actually know the reason. It's because in that case no one will pay additional ~30k for such a feature which needs yearly renewal with additional cost.
It's my humble request to either make this subscription free of cost so that we can use this without additional burden or refund the amount you charged for this useless feature. Kindly respond on early basis or I need to go for some legal actions.

I had booked TATA nexon XZA+(O) model through KHT whitefield bangalore on 7th August 2022, Last movement they said that they can not deliver the (O) variant due to discontinue of the variant from TATA motors. This left us with little alternative but to purchase the more expensive XZA+(P) model, and they committed delivery December 22, 2022, i would receive the vehicle. but inspite of multiple following up I did not receive the allotment of vehicle as per the commitment. Already 10% advance and purchase order placed from leasing company.

[protected] Receipt No 1795 for booking - paid Online ₹21, 000 to SRT Tata in Coimbatore
14 Nov 2022 - Booking cancelled and asked for refund
Not received the refund
15 Dec 2022 - Customer Complaint[protected]
Not received the refund
21 Dec 2022 - Customer Complaint[protected]
Not received the refund
02 Jan 2023 - Customer Complaint[protected]
Not received the refund till now

The car was taken in March 2020 and the mileage is still not getting more than 13. I humbly request you to solve this problem

Dear Sir/Madam,

I would like to bring your kind attention to the bad customer service faced from M/s ROTANA MOTORS, CALICUT- KERALA.

My name is ROOPAK RATNARAJ owner of TATA NEXON (XMS) registration number KL-11-BT-8153.

This car was purchased from the above mentioned dealer in 2020. Since then I have had to face concerns with dealer.

1. During the time of delivery the car was already allocated to a different person according to the booking priority, but due to booking cancellation the vehicle was allocated to me and registered in my name and address. Every service since then the vehicle invoice is still generated in the name and address of the person who the car was booked under. I have point out this issue with concerned person and they assured that they will update the KYC and it will be changed soon to my name. But unfortunately it was not changed to my name till my last periodic service. I had followed up many times regarding this issue and more than twice I had forwarded my registration certificate to the dealer for updation. TERRIBLE CUSTOMER SERVICE. Finally they have updated this time, but the thing is now my vehicle is in my Dad’s name which is not the registered owner. I am here by attaching the proof for the same.

2. The second issue I faced from this same dealer was lack of follow up regarding my vehicle service due dates, every time I have had to contact them for service due date after I missed my second free service as they did not contact me. I raised this issue with the concerned person they were trying to state that it was my mistake not to bring the vehicle for service on time, this happened after the lockdown was called off and they were trying to state that the follow up was missed due to covid restrictions. I had took the 3M car care service during my vehicle delivery, so u can see the missed entry, proof attached.

3. I had met with an accident this year in the month of April, left side rear door and quarter panel was damaged and replaced from this same dealer but different branch which was opened recently in Calicut, after few months the paint peeled off from three different spots from the same door which was replaced and painted and also there were some corrosion issues on door strikers, right side front speakers were not working and gear shift lever knob material was peeling off due to quality issues. So I visited the nearest branch of same dealer on 14/10/22 and raised the issue. Even there I had a very bad experience from the showroom. I was already tele-booked for my running repair and I was forced to wait more than 30 minutes to get anyone to attend to me .The service advisor who was sitting and doing some work in desktop, the front office executive who guided me and informed that advisor about my complaint, after first 15 minutes was over that lady executive went again to him and reminded him again that I was waiting he was least bothered and I have to wait another 15mins for my turn. He put the job card regarding my issues and showed him the paint peeled from the door after repainting. I was really shocked after hearing the reply from him. He told me to take vehicle to their branch from where it was painted then only the problem will be resolved. Even that time also I raised the issue regarding the invoice address mismatch and he checked and told it was resolved, actually it was not resolved and proof is attached.

And the major problem starts when I received my vehicle back after resolving the speaker issue, he told there was no issue with the wiring harness, only the thing was stereo settings were changed and it was corrected. I have technical knowledge about automobiles and cars the information given was wrong and was trying to mislead me and argued it was issue with settings, but before giving for service I had checked all the settings and made sure that it was not the settings issue. Later when I reached back I noticed my right side mirror was not working while locking the vehicle. I was totally disappointed with the service. I decided to visit the other branch of the same dealer the next day and complained the same and also the paint issue, they initially checked and tried to rule out it was not their or painting fault and it was a scratch happened from me, I can’t understand how can they conclude this when there was no scratch on that door, later they were convinced and agreed they will repaint and give it back. The mirror issue they checked and told it was the motor malfunction and I will get it in warranty and they had initiated and ordered the part and gear lever knob and it will take at least two to three weeks to deliver and I can take the vehicle out for the time being. On October 24th when I was travelling with my family all of sudden some noise came from right side front door panel and my power windows and Centre lock system was not working after that, on my way back I had visited the same service Centre and told them the issue and they checked for few hours and told me that they need more time to identify the root cause, so I told them I will the bring the vehicle back later.

4. On 29th October I called and booked an appointment for 31st October regarding the running repair and I assured that the vehicle will be dropped off on 30th October (Sunday) at service centre cause I was travelling out of station and I did the same. On 31st around 3pm I received a call from service Centre and they asked me when I dropped off the vehicle and told that they just noticed it and will find out the root cause of the issue and update. On 2nd November I received the call back and told that they identified the problem and it was not the motor issue but it was the wiring issue which were ruled out before. So again they placed order for wiring harness and I told to do the painting job and deliver the vehicle at the earliest until the spare reaches the service Centre. But till date[protected] my vehicle was in service centre and work was not completed. When I visited the branch on[protected] even the painting job has not started and they agreed that it’s issue from their end. Earlier I had told them that I need the vehicle on[protected] because I will be in the town for only 2 days and I have medical emergency. But they were least bothered and they didn’t deliver the vehicle on time.

This is such bad service I have received from TATA Service centre so far. This is unacceptable behaviour which needs to change as you will loose your reputation and in turn loose customers. I don’t know if you will take an action on this or not but I will post my review in public which surely will deter people from buying Tata products for the fear for bad customer service.

Thanks

Roopak Ratnaraj

Greetings,
I am Arkib Dutta, I have purchased a Tata Altroz XZ+ Dark edition on February 20, 2022 from Pragati Motors (Authorised Tata Dealer), Jorhat, Assam. At my request, the car was delivered to me at my residence in Beltola Tiniali, Guwahati, Assam. But I am extremely disappointed by the service offered to me and I would like to point out the inconveniences received.
1. Delayed delivery : It was supposed to be delivered in the morning by 10 am, but it was delivered at around 5 pm.
2. It was delivered in a very pathetic condition, without even being washed(photos attached).
3. Did not receive 2 smart keys at the time of delivery. I was informed that in some models the 2nd pair of key is being delivered within 8 to 9 months which I have not received yet.
4. Till date I am having only 1 pair of keys and that too not in proper working condition, facing disruptions in locking, unlocking and even starting the car.
With sheer disappointment with the after sale service, I am forced to write and escalate this matter expecting to get improved service and continue my relationship with Tata Motors.

The car dealer used foul language and tried to make fool by giving a car with fused bulb and smelling fan.

I had purchased a Tiago XZA (Regn No GJ 18 BK 4320) in Feb 2019 from Harsolia Brothers, Gandhinagar, Gujarat. The car is used either by me or my wife and as on date it has run around 16000 km. I would also like to mention that my car has been regularly serviced at authorized Tata Motors Service Centers only.

Ever since, the service of my car last year (kilometrage was 9000 km at that time), there has been an unusual noise when the engine revs up more than 2000 rpm. I was told by the service advisor that he has not found anything unusual with the performance of the engine.

Recently, I had got my car serviced at Sree Vasu Automobiles, Tata Motors Service Centre, Meerut on 02 June 2022 . Post the service, there was a problem that at the pickup was very low when moving the car from standstill. Also at lower RPM (slow running), there was a missing sound from the engine and I could hear a short sound coming from the exhaust. The average has also dropped considerably to about 11 kmpl, which earlier used to return almost 20 km per liter of petrol.

I had raised a complaint and the representatives checked my car thoroughly again, I was informed that there was an issue with the engine, and it requires to be opened and probably the connecting rods and crankshaft were required to be replaced the expenditure of which would be not less than 15-20k.

I fail to understand that how come a vehicle engine which is just about three and half yrs old, run barely 16000km and serviced at authorized service stations fail so prematurely. Even if I get the repair work done, the output will not be the same as a new engine. Secondly, are the engines produced by Tata so unreliable that they start failing in less than 10, 000 km.

I thank my stars that I did not buy another Tata Car, as I was quite inclined towards buying a Harrier/ Safari as a replacement to my 8 yr old Ssanyong Rexton. I also really don’t know whether my decision of purchasing a Tata Tiago which costed me almost 7 lakh rupees was correct or not. I don’t even know whether the engine in the present condition is reliable enough to use anymore or will it even last 20-25K kilometers.

In the present state, I am perplexed as to what should I do with the Car, I would request Tata Motors to provide a viable solution to the problem so that owning a Tata car is at least worth the money spent.

Warm Regards
Lt Col Pallav Katial

I Joice Joseph, who owns Tata Nexon(KL17S2223) had a clutch complaint near Thrissur when I was returning home from Wayanad on November 29, 2022. I gave my car to HYSON MOTORS (P) LTD
(Passenger Car Dealer)
Puzhakkal Padam, Guruvayoor Road,
Poonkunnam P.O, Thrissur-680 002
Tel :[protected] for repair. After repairing it, they gave the car to me on December 5, which cost around 16, 116 rs. After 5 kilometers, the car showed some missing and was returned to Hyson Motors for further repair. Finally on 10 Th December, they agreed that they gave the car after repair by evening when they gave the car again some noise inside the engine again l could not get the car and l gave the car back for repair in same service centre. Now they are asking for 27, 000 rupees for further repairs. The car I gave just had a clutch complaint, but it had a lot of other complaints at the service center. What I understand is that the problem was created by the employees in the service center, who are not efficient in handling the vehicle parts. So I request that either Tata takes over the car by paying the full amount or the service center spends the rest of the amount to do further repairs.
Kindly reply in the same email id .
contact number is +[protected]