Tata Motors Complaints & Reviews

Dear sir,

I purchased top model of tigor car from ethix automobiles new panvel on 30th. Nov, 2018.

I received only 3 services from this dealer after that, till-date i have not received any services from any tata motors dealer.

I will wait for some more days otherwise i will file case in consumer court for failure to provide after sales service for my vehicle.
My name :shrikant ramchandra bhalekar
Mobile no: [protected]

Regards,
Shrikant.

I have recently booked a "tata nexon xm 1.2 petrol model" with the tata motors dealer "trupti enterprises pvt ltd, bhubaneswar".in the price quotation the said dealer has included a sum of rs.10030/- as "handling charges" apart from ex-showroom price, rto & registration, insurance and accessories. The copy of the price quotation is attached herewith for your kind perusal and favorable consideration.

That i have requested the dealer for waiver of such handling charges but they have bluntly refused to consider my request.

That i have made personal inquiries with other car companies like honda, maruti suzuki and hyundai but they are not charging handling/ logistic charges apart from the ex-showroom price of the vehicle from the customer.

Being a leading vehicle manufacturer in india which claims to have a customer centric approach, its unfair on your part to allow levy of such illegal charges in the name of handling charges by the car dealers. Such type of conduct on your part will surely discourage the future potential customers of tata cars.

If such charges are not waived by the dealer/company, i shall be constrained to initiate proper legal action in an appropriate court for redressal of my grievance.

Looking forward to an early response from your side.

Yours faithfully,
Rashmi rathi sharma

Hi team

I booked tata nexon xt+ variant on july 31st and my vehicle is yet to be registered.

There is no response from the showroom people when i try to reach them for the update.

Shopwroom: srt, peelamedu.
Manager #: pradeep ([protected], [protected])
Sales executive #: kiran ([protected])

This is a complete disappointment with tata motors and please take necessary action.

Hi, i have booked a tata nexon on 23rd september with marina motors calicut. The showroom executive had promised to us that they can deliver the vehicle on 3rd october and only because of this promise i made the advance payment. Unfortunately they haven't deliver the vehicle on 3rd and gave me a new date as 5th oct 2019. When we contacted on 5th executive again changed the delivery date to 10th oct, and now he is not picking the call and no response from the dealership.

Dear sir/madam,

This is with great disappointment i am writing to you about the deception meted out to us by tata motors. Myself dr saubhik das, writing on behalf of my mother mrs. Kabita das. We had purchased tata tiago revetron xt last year (March, 2018) from lexican motors, mongalbari, malda, west bengal; the car is registered in my mother’s name, the registration no is wb 84b 0640. We had very high expectations about tata, particularly about this tiago car; moreover, it suited out budged. Hence, despite not so good reputation of tata, we proceeded with this car with our little hard earned money. Needless to say, tata never fail to disappoint; why i am saying so? Yes, after few months, our car started showing problems. Sometimes it was a problem of suspension creating noise, or sometimes it was the faulty breaking system. Therefore, we had to take out car multiple times to the showroom cum service centre here (Lexican motors) for repair. I think you would understand how it feels to see multiple problems in your new car, bought with our hard earned money, within just one year. We naturally felt let down, disappointed and devastated; but, had no other option but to continue like this. However, for last 6 months it was running ok. But, the best deception was yet to get revealed in this festive season; totally unexpected, despicable incident happened.

Today morning (07/10/2019), the front right tyre got broke. The leak was repaired but it did not persist and got leaked again during travel. Hence, we had to proceed with changing the tyre with the spare tyre provided in car. And, here it comes; during changing the tyre, we noticed with great shock that the spare tyre provided by the showroom in our brand new car is totally different. It is of separate company, of separate dimension and width. Can you believe it? We got appalled. We confess it was a “brand new tyre”, why i am saying this because it is totally new, was placed in the boot exactly in the same condition as it was when purchasing this car. I believe no one, i repeat, no one would ever imagine of this deception ever. We too were oblivious that this kind of incident might happen. During purchase, we just checked that everything in car was in place. We failed to exactly and accurately note down the details, width and specification of the spare tyre; in fact, no one does. I have also one suzuki swift car, 4 years old; and it is still running ok without any single technical defect. Now i know why people trust suzuki so much. Now tell me what to do now; can you imagine what kind of stressed we are in now? This kind of deception is reprehensible, despicable, and outrageous. I don’t know who is at fault, the tata motors or the lexican motors, but it happened and we are totally devastated and appalled. However, we had no other option but to fit this spare tyre, which is different from the other three tyres, and to continue like this. Don’t know what would happen on road; may be it would compromise car safety and balance. We will take our car to the showroom “lexican motors” to bring it to their notice to readdress our problem. It needs to be solved. Tata motors - don’t disappoint now. People will lose whatever little trust you gained. Please solve the issue and do the needful so that similar incidents don’t happen with others. May be it is happening with others also, but unless the spare tyre is used, no one will notice this deceit by tata. Please take necessary action to bring the culprits under book; solve our concerns and exchange the wrong tyre. Details provided below:

Original tyre: good year: 175/65/ r14

Defective spare tyre provided by you: duraplus: 155/80/r13

Warmest regards,
Dr saubhik das,
Assistant professor, orthopaedics, rims, ranchi, india
Email: [protected]@hotmail.com

Contact no: +91-[protected]

Contact no of mrs. Kabita das: +91-[protected]

Mne complaint ki march m... Koi resolve ni huo khud se status update krlia complaint resolved... Mne to khud paise deke battery change krayi bhr se... Mascot honda aligarh walo ne thode hi ki... Worst decision made by me to purchase tata motor's car... Meri car ki head lamp and back lamp sb blink krto rhti h hr thodi der m starting se btata.. Aa rha hu kch ni hua bs bol dia ki central locking ki car krti h thodi der m electrical car h ye wo... Jbki aur purane car driver wgerah sb bolte hain... Wiring sahi na h car ki... Company walo ne kch ba krke dia kch b...

This is the complaint regarding my new car “tiago” which i brought from sec-14 arya tata motors showroom from dealer “rajeev”. At the time of delivery he assured me that car is fine but last week i get to know that there is a defect in the chrome finishing of head lamps of car. Now when i want to replace them then tata service centre from wazirabad location are not confirming me that when they are going to replace the head lamps.

This way tata brand is making fool to thier customers. I want an immediate action should be taken on my issue.

Not satisfied
I had purchased tata tiago in december 2018, during 9 month use i'm facing problems in vehicle like average, performance, headlight issue and moisture, defective spare parts feeting.
I already talk with concern service center and workshop but as useval they all are there to spoile brand name and reputation and image of tata.
My nearest and dearest suggest me don't go with tata, but due to the brand and our country's entrepreneur ratan tata i purchased tata tiago but today i feel that worst decision i had taken by buying this car.
Tata had come back in the car market by launching this new cars but after sales part is also a important in any industry.
Out of 100 85 people will complaining you about you after sales services.
If any tata representative or associate reading this comment please look into this and take corrective action, don't spoiled the brand name and prestige and reputation of tata.

🙏

Hello,
I have purchased tigor xz+ italian blue in january 2019 just 8month ago from karnavati motor ahmedabad.
Now i found bubble in paint on bonnet.
I don't know that's the quality of tata motors.
I really surprised for this.
I request to local dealer with company representative to visit at our site & inspect car of paint quality.
My address is
Patel nileshkumar mohanbhai
396, santramnagar, manjipura road, nadiad, gujarat, india.
Mobile : +91 [protected]

Hello hi im vikas owner of xz variant harrier. I kept faith n interest in tata motors... Everyone making me feel bad about harrier. I want my first car to be the best in every aspect. Mg hector n kia seltos making me feel bad.. Ur introducing xz+ variant in harrier.. I kept my whole money in harrier.. Please exchange my vehicle with xz+ variant. I want the best suv.. Harrier itself says its above all.. But now its not.. I hope with this xz+ variant makes me happy n proud of tata... Please exchange my xz with xz+.. My xz is bs4... New one isbs6...

Hello, i bought tata nexon top model manual, i facing some issues and one of major is black smoke from the exhaust since 12000 km i also complaint to the service center but for some days working good after service, but the same issue start back. Many car drivers coming towards me and tell about my car black smoke and i really feeling shameful.

I felt list of issue with my nexon xz+ listed below,

1) black smoke (Major)
2) glass window noise when i drive car with open window
3) low focus in headlight light
4) suspension noise when drive with bumpy (Bad) roads
5) no charging socket at rear

I have called so much time at time of service to car dealer regarding to headlight moisture.
I bought nexon 1.5 years ago and the problem is came with buying.
Car charging wire also has been lost by some one. It is clearly visible in they photograph. But no response from them. I also asked him for bumper reflector but there is also no response from that.

Worst service from tata.

Respected sir/ma'am
We are living in West Delhi, India . We booked Tata Tiago XZA - Titanium Grey on 12 September 2019 from TRUENORTH automobiles Pvt.ltd Mayapuri, New Delhi. We also told them about delivery date to be 3 October 2019 but now they are refusing to deliver vehicle on 3 October . This kind of behaviour of employees towards customer is disrespectful . This attitude is creating a negative image of Tata Motors . Employees of that showroom were forcing us to take different colour . Kindly take an action against this or we have to complaint at higher level. The dealing person are - Vikas and Amit Mishra . They are mentally harrassing us by giving late delivery . If this is to be done then please give our money incl. all taxes and interest back . Please resolve this issue as soon as possible or we will have to complaint further

Sir, it is for your kind intimation that i purchased a tata nexon car from sagar motor, sector-5, noida, near, noida authority, the car is given average is only 8 km, which is very low as per your executive already disclosed. Therefore, your executive tells a lie with me, however i expect the average will be 12-13 km initial stage. And the company or sagar motor cheated me. Therefore, you are, requested to please my grievance may resolve immediately.
Thanking you

Yours faithfully

Pradeep kumar biswas,
[protected]
[protected]@yahoo.co.in

Dear tata i have already raised a complaint but did not get any resolution. I got a call from local dealer he said will come to meet on sunday and requested to me that i should drop a message that its only query not complaint. After that his number is continuously off and no call from tata team. I am suffering with low average + loa pick up of my tata tiago.
I request to to tata motors either please resolve it or deny that you cant do it. If i did not get any resolution in a week i will go in consumer court.

I am getting only average of 12 km/ltr max to max 14km /ltr where company is committed 23 to 27 km/ ltr

If i will not ans call drop an email as written below

Regards
Sanjeev kumar
[protected]
[protected]@gmail.com

Dear tata i have already raised a complaint but did not get any resolution. I got a call from local dealer he said will come to meet on sunday and requested to me that i should drop a message that its only query not complaint. After that his number is continuously off and no call from tata team. I am suffering with low average + loa pick up of my tata tiago.
I request to to tata motors either please resolve it or deny that you cant do it. If i did not get any resolution in a week i will go in consumer court.

If i will not ans call drop an email as written below

Regards
Sanjeev kumar
[protected]
[protected]@gmail.com

My name suresh from bangalore. I bought tata nexon xz+ last year from concorde motors mysore road, bangalore. Two weeks back i had complained about my tata nexon xz+ variant (Registred number ka 05 mx 8624) headlights getting moisture inside and it becomes foggy fully n visibility is not good at night and it is worse during rainy season. They asked me to send the photos of the headlights when it gets moistured and foggy and i sent them. I also took the car to their service station n they also checked it and issue was there. So they took the photos and said that they have raised the complaint n will get back to me in 2 or 3 days and promised that issue will be solved. But it's been 2 weeks n they r not responding. They r saying they have not got any reply yet. My car has run just 4500 km and this issue is there from day 1 and it is getting worse. The service guy here named haalesh is very irresponsible and does not respond properly. He will always be in a bad mood. Please consider this mail as urgent n do the needful.

I have had nexon xm last sunday and executive said that the model mfg was july 19 but was mar 19 and discounts offered of rs 37000/- with total cost rs 8.67 lac full amount disbursed and agreed to give cheque of rs 37000/- but not given thus they harras customer and trick by money and careless with liabilities not offering vehicle make and model with latest technology but not commit the same with customer but falsely keep away of the facts that loss to the customer

Yesterday (01/10/2019) when i was returning home from thane to bhiwandi. A truck came from behind and there were 3-4 peoples sitting in the cabin they were continously shouting and disturbing. The driver almost crashed into my bike by his rough driving, truck was in a good speed. They were overtaking every cars, trucks, bikes, due to this i was going to be hit by the truck.
Please take an action against the driver
Truck number : mh 46 ar 0039

I purchased my vehicle tata hexa on 04.11.2018 through ss motogen at dhanbad, jharkhand. There passed more than 10 months and even after several reminders, i still didn't get the "gold coin" given under the offer at the time of purchase of my vehicle.
Thanks & warm regards.

Ajay kumar
Vehicle reg. No. Jh09an 4321
Mobile: [protected], [protected]