Tata Motors Complaints & Reviews

Hi tata motors,

I am a proud tata nexon xz+ customer. I really appreciate tata motors for the efforts that put in to bring the tata motors to the level what they are today and to achieve great success. I congratulate each and every employee of tata motors for their innovative next generation design and wish many more successful launches in years to come.

But i am very disappointed with the one of the service outlets concorde motors pune. I have been completely misguided by the service advisor and the service was comprised. I am not at all happy with the service at concorde motors. I was shocked when i was asked to give the ratings 10 for all instead.

Let me pen down the list what i have been through.
1. During my first service, my floor mats was replaced with the plastic mats.
2. They did not have common sense to clean the vehicle after service. Roof top had a dirt hand marks and i had raised a complaint for the same.
3. I had met a minor accident and took vehicle to claim the insurance. During the bodyshop check, service advisor told me that right side mirror would be covered under warranty need not be claimed under insurance. Later, at the time of delivery i was told the mirror cannot be replaced under warranty. That's fine but my question is wasn't service advisor aware that the mirror would not be covered under warranty?. If it is not covered, why was it told at the time of delivery? It could have informed well in advance so that i would have claimed for insurance.
4. The service was not properly done. The left bumper was not repaired. I realised at the time of delivery and asked service advisor why was it not repaired. The reply was awesome.. He told we only did right side work. I have asked him to do the correction. While making the payment, service man came and told cladding was broken and accessories shop was closed.

I have also raised a complaint[protected] on 5th sep through tmsc app. I have received call from concorde motors to compromise on the service with 50-50, when i did not agree i received a email stating side mirror is not covered under warranty.

I am really disappointed with the pathetic service by concorde motors. With this kind of service, it would definitely keep tata motors as local brand only.

This was my second tata vehicle actually. I will never go for another tata vehicle for sure if this kind of ignorance continues and i strongly recommend others not to go for tata vehicles only because of pathetic service.

I believe some one from high level will see and listen my query if i post on social site.

Thank you!

I have purchased tata nexon in november 2017 having engine no. 15crail01nsyw24299 and chassis number mat627162hln11929. From the date of delivery i am complaining about the a/c in the cabin at ur tata service centre.
I am completely unsatisfied with the result...
I am not all satisfied with the the a/c. All of my frnds and my family making me fun by saying that {thats y we told yu not to buy tata cars}.
And the quality problem withall the wheels painting issue especially right side rear wheel, steering wheel, a/c vents and even problem with the door locks r very very poor quality and already brokeup these all r the things making me a unhappy customer.
Pls resolve me all these issues and find me a solution.
So i consider it as a manufacturing defect.
Actually i am looking forward to buy tata harrier... But looking at these issues i am very much afraid to buy tata and to suggest to frnds about the quality of tata...

My contact number

+91-[protected]
[protected]
Abhilash reddy. B

Dear sir,
I purchased tata nexon xe on 04-11-18 from aryaman automobiles. During filling nitrogen gas in all tyres, i found cut in driver side front tyre. When i complaint to the dealer, they said it is a third party product so contact goodyear. After registering complaint with goodyear twice one person came and said that it does not cover under warranty. I again approached with dealer they said it is a third party product and we can't help you.
Please guide as i am facing this issue since may 2018.

Thanks and regards
Sandeep kumar
[protected]

I have submitted my complain. Now yet i have nit get any response from the company about the complain.
I already mentioned about my complain.
They told me to provide me information privately but how and where that point they not told,
Please tell me where i can send my details my mobile no and etc.
Please send me all detail as soon as possible.
Thank you!

On 23 august, i have taken my tata hexa to tata sandhu motors pathankot for ac switch part repairing, which was not available as per service executive. I was assured that within 7 days it will be repaired buy they have not demanded my vehicle part as on 10 september. My vehicle is in under warranty period, and service dealer is not responding only. You are requested to take necessary action at the earliest and acknowledge me asap.
Regards

Sir, i was purchase hexa car, 27 june 2019 from your bhilwara show room yeah motors rajasthan but up to till i not get my registration certificate and insurance. So i can't drive my car. I have to hair another car for my work.
So please. Pl. Permission for deposit my car return to deposit at your show room return my payment with interest.
If you can't deposit my car pl. Fill my car hire charges.

C p deedwaniya
Mob. [protected]

There was call from Wasan Motors, Kandivali that company have recalled your batch no. car for leakage.

I've been there on time & done everything that they told me
1) Sir, it was mistake to recall your car for leakage problem
2) Their is Roof light change in your batch.

I said okay.

Then after one Month rain started in Mumbai(generally I used to keep in my cellar car parking) but last rain I was out & I kept outside.
Problem is due to leakage in my car;
my car now got fungus everywhere,
Now my seat cover i have to change.
Because of all that I missed my important meeting with clients, etc

I used to suggest everyone to buy Indian car especially Tata car & used to tell them about best service & JLR technology used in Tata Cars.

Now people are making fun of mine.

Thank You Tata for all this thing's.

Dear sir/mam

My name is sanjeev kumar, i bought tata tiago xz in december '18. Company is claiming milage of 23 km to 27km/ ltr. But its not implemented on my car as its max 19 on national high way and 12.5 in city. I have visited service center thrice but they failed to provide satisfactory ans. I have driven 6k km till date but still struggling for getting average. I want to raise a complaint against fake commitment or not worthy performance by engine.
Even today again i have visited service center but they were clueless.


As per my expectations of 18km average is per ltr i have lost below amount till date due ro wrong commitment.
6000/18*67 =22311rs fuel expense should be till date

What actually i have spent more then as below
6000/14*67 29748

My contact number is [protected]

Dear team,

On 22/07/2019, i visited jd autonation, bilaspur, chhattisgarh in order to change tata safari dicor lx - 3l's front radiator fiber grill. Subject to non availability of mentioned spare part, i was charged inr 1000 as advance with the promise to bring the part withing 5 days. I received a call that the part available and i can come and get the work done. Upon visiting on 3/09/2019, i was said that, the ordered part was not available and hence they asked me to adjust with safari storm's front grill which was not at all acceptable. Upon asking them to refund the advance, n number of reasons were given, finally they agreed to refund the amount with so many paper works, which spoiled my time. Still waiting for the amount to be credited. One more thing, if i have an old model car, won't i get the spare part? Is the only option left is to set the car on fire or sell it to a scrap dealer??? Why there is no option as the authorized tata service centres bluntly denies for any support?

Sir,
I purchased tiago xt, 2018 december, from ncs tata motors kayamkulam, kerala and ran just 2100 km.
Now i cant open front left door in front of people because when tried to open or close, it makes big cracker like noice from the joints. And if i take the car in rain both the head lamps gets filled with moisture and takes several days to dry off. My nearest service center is 50km far. Kindly do the needful.
Vincent thankachan
Ph [protected]

I have purchased tata tiago from tata tafae (Vechicle no : tn05bv2685, booked in the name of victor rani), mount road branch, chennai on 26.02.19. I have promised for car cover during delivery. I have not received car cover during delivery. After regular follow up the sales person mr. Mari praksh told me that i will receive car cover after april 2019. So i waited till april.

Then i called him in his mobile no his mobile no...

I have stearing problem in my tata tiago car. When i drive it then its stearing make a noise in movement some time is move round very hard.
I went to tata motors gt road kanpur, but they saw it and said please change the whole stearing setup.
My question is that only for just make a noise from stearing it will be change only that solution no other solution tata have.

Please give me solution about it.
Thanks!...

I have purchased tata tiago xz novmber2018 from autoplex av jaipur rajasthan there was many problems poor meilge and miss fire. City mielge 10 km per liter iam complaint many time autoplex av jaipur company for servicing cange sipark pulg 2 time but miss fire problem not sole iam not satified

I have made so far 2 complaint tollfree number. But more than just a phone call i have not got any solution to this problen.
Not satified with tata motor service.

Its been almost 2 years and my tata tiago xt petrol variant starts developing a rattling sound when i throttle it up along with the gear toggle vibrates a lot. There's a problem too in grear # which sometimes got jammed. Along with the capacity of air conditioning unit doesn't seems to perform well. Even the performance of the car has depleted a lot along with the mileage is not upto the brim as promised in the catalogue....

I brought my car(KL 01 CH 8071) on October 06 2018 from Trivandrum Motors in Kerala Trivandrum, In that time i found a few issues in my car. I found that my car under-body and some part of the Bonet having RUST issue. I raised a complaint against the issue and Tata Motors and Trivandrum motors not taking it as a serious issue. I called Trivandrum Motors, again and again, they are not responding to my calls. One day i called Tata Motors, they connected to me with Trivandrum Motors General Manager Mr Sajith. I told Mr Sajith, I'm having a problem of Rust, A noise from my co-driver seat and Dashboard Noise. He solved the above two problems. Please understand that this issue is coming within 2weeks of after purchasing.
Trivandrum Motors, employees having a lack of experience problem and they do not consider customers vehicle properly. I have many experiences with them, I'm attaching all photographs. One day they destroyed my seat cover.
From the beginning, I continuously reporting Tata Motors and Trivandrum motors regarding Dashboard noise problem. But that issue is not solved also my car has lots of issues. I weekly visit their service station to fix the issue, they told me all issues is fixed but lately, I found one by one.

1, noise found in co-driver side.(either its from door or leftside dashboard)
2, noise found from the engine side.( i can clearly hear a vibration its coming inside the cabin)
3, smell identified from the AC vents( if we drive at least 20-40min, a smell coming up from AC vent. It is similar to petrol smell)
4, unable to open petrol cap from driver side.
5, if i drove my car and turn off the ignition. After that when i come to near at petrol cap, i getting heavy smell of petrol.
6, when my car going to gutter road, i can hear the noise inside the cabin and sometimes vehicle shocks act as sharply.
7, my car gear having problem, its may not be a big problem for you. But it might be a problem for me. Gear, sometime gear is having tight and not smoother. In the 3rd gear shifting i can hear a noise from the gear. (Its something like vibrating)
8, my car wiper blade having problem, its not properly cleaning.
9, noise from back side
10, Revotron R letter is missing
11, need to check steering wheels, sometime its having problem while car entering into gutter road.
12, 4 doors having problems, sometimes i can hear a vibration while closing the door.
13, my car front left side glass having issue to rolling down.

I have all the proof...

Now Tata Motors is telling about the noise issue is because of Steering Column.

truely they are cheating me...

I do not trust them at all. I need my money back.

I will post this in all media to get attention.

Please check the Photographs

Dear team,

I have purchased the tata tigao from your show room which was delivered on 20th of jun, 2019.

Yesterday an incident happened, because of which i am still in shock. My vehicle was parked inside a hospital premise. When i came back to start my vehicle, suddenly my driver seat left window glass got shattered. I was shell shocked. Can you please explain the root cause of this issue in technical terms.

I have already given my for servicing. But, i want proper explanation and reason why this happened and is not the technical issue related to car.

Thanks
Niloy

Data of incident — 31/08/2019

I have brought nexon on first week of jan 2019.

Last week i went to my native place athani from puna.

At evening of saturday 31/08/2019 could not able to start my vehicle. I have checked battery but it is good condition.
It is new vehicle it should not happen. Please take care of this problem.

Regards,
Shirish bhosale
Mb [protected]

I bought tata tigor from sab motors, hindon ghaziabad on 30.12.18. Following complaints i wish to register,
1) the average of min. 16 kms per litre was promised in city road conditions, but the current average is hardly 13 kms. Took my car to showroom but nothing happened.
2) the pickup of the car is pathetic as it takes lots of time to recover the speed.
3) when the car is driven at the speed of 10 to 20 kmph there is noise of crank as if it is going to break down.
4) my car number is up 14 dx 4320 & hardly run 12500 kms.
5) my name is a. S. Malik & contact no. Is [protected].
6) the braking is just not proper & twice break shoes are cleaned by workshop.
7) recently rear wheel bearing was changed as it was giving noise.
I am really not satisfied with the car & i want company should look into it seriously & solve the issues else refund my money.

After 5 month and 1 day the paper work of tata car was completed.in between there were various harassments from dealership and tata officials.

Since this blood sucking tata car is now became unbearable to me therefore, decided to resale 5 month old, under 2k km driven car.

Will buy brand new car from the world of "ford" obviously by availing loan this time.

In this process whatever loss i may incur, the same will be recovered by hitting hard and hurting tata motors brand using every platform available in this damn world.

Dear sir,
मैंने 05/11/2018 को टाटा मैजिक एक्सप्रेस गाड़ी आपकी भिंड (म0प्र0) एजेंसी से खरीदी थी ।
गाड़ी ठीक से न चलने की स्थिति में मैंने गाड़ी को दिनांक 26/08/2019 को भिन्ड वर्कशोप में दिखाया उन्होंने बताया कि उसका होज पाइप फट गया है तथा टर्बो खराब हो गया है गाड़ी अभी गारंटी पीरिएड में होने के कारण वर्कशोप वाले आनाकानी कर रहे हैं व पैसों की माँग कर रहे हैं तथा आज दिनांक 31/08/19 तक गाड़ी को अपने पास रखे हुए हैं उसमें कुछ भी नहीं किया जिससे हमें भारी आर्थिक व मानसिक परेशानी का सामना करना पड़ रहा है ।।।

प्रार्थी
मुकेश सिंह तोमर
गाड़ी संख्या
Mp 06
Ta-1129
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