Tata Motors Complaints & Reviews

I am booking a nexon diesel xt variant 2018 model on 7th january 2019from your dealer (Concord motors ltd, n. Paravur, kochi, kerala) sales person is agree to give vehicle before 20th janu. (20th january is my sister's marriage) i had paid rs.10, 000/-, after 3 days.. He is inform me 2018 vehicle is not in stock. I am say ok.. And i book 2019 model vehicle. After four days a person calling from finance department and he said, your vehicle is ready and pay your full amount, he told me when your full amount credit after three days will deliver your vehicle. I am agree with him. Next day (16/01/2019)
I am paid full amount (9, 59, 686) to dealer's account. Next day (17/01/2019), i call sales person to confirmation of vehicle delivery. But not picking call. I try to contact to finance department. He said to call back arrange.. I am waiting his call still evening, finally he pick my call and he said new vehicle will come after 20days. This is cheating. I am already sold my old car, my sister's marriage is 20th january and i want to pay bank interest for vehicle loan with out purchase car. Tata is most trusted brand in all world. But your dealer is disposable your brand name. I am very
Dissatisfaction from this incident.

Thomas manoj

Mob:[protected], 41

Sir my name is virender kumar joshi from mehsana gujarat sir i bought tata nexon xm diesel on 7 jan 2019 its a 5 star latest model... And i face some issue in my nexon that is central locking system is not working... I went to service center they told me... Tata company remove this features... We are unable to solved your problem... I am shocked because this is also a safety feature how can remove tata... Please solved my problem... Thanku [protected] virender joshi

While going to the office at 11.00 on 04 jan 2019. I took a stop for a medical shop and after that when i going to start my tata tiago xz. It was not started, like totally dead. Then i call [protected] after talking with there they transfer the call towards the emergency breakdown person. This was my complaint number [protected]. They told me a person will reach by 45 min. But they not reached even after 2-3 hrs. So, i spent my own money and took my vehicle to an authorized tata service center at saswad road national auto wheels. This is a very pathetic and worst experience what i got. After that, they call me at evening 6.30 hahaha

Service center person told me it a battery issue. But i don't understand within 18 months how the battery issue comes? Then they sent my vehicle battery to the exide company. They told me it is a process. Now, from that day to till date my vehicle is in a service center and still they don't know how many days it will take. I talked with the manager mr. Tiwari ([protected]) he told me my vehicle battery is currently in bombay initially (In last week) he has told me a battery was in pune dealers office. Today i talked with him now it is in bombay.
Now, i don't know when this battery will come from bombay to pune service center and when i will get the vehicle.
In this way i got very

First i bought a car xz+ rear fog lamp, park assist, request sensor on left side etc. Many featurs missing.. That avilible on test drive car.. 2,, when i give sudden acclertion to overtake sometime engine give jerks and loss power for sec.. Thats very dangours to drive a car on highway.. Withn in 10days 2 visit to service center.. They said sabhi nexon mein problem hai dhree dhree race diya kare.. Aise kaise overtake karege? Suddnly race doge toh miss mare gi nexon.. Super answer by service center

Am really feel very bad every one says dont go for tata.. I choose because of i think tata is changed now.. I m worng.. Please dont go for tata dnt waste your money and time

Dear tata family,

My concern is about a new tata asset as tata tigor car.
I bought this car by paying 7.81 lacs on 11th jan 2019. Its been only 2 days and the car has stoped in a mid when i was travelling with my family. While driving suddenly i found that gears are not shifting and my car has been stucked into 2nd gear. After that car is not getting on. I called to a mechanic, as per him gear lever lock has been broken. The lock which is having a life atleast for 2 years in my case it has been broken in just 2 days. Car is releasing black smoke as well. It started reacting like an old car. They have sold me an old car but i paid for a brand new car.

I am writing to you all with a hope that you will solve my problem. I am not going to accept a new car which has been repaired just after 2 days of purchase. Kindly provide me a fresh piece of tata tigor.

Dealer name: sanghi brothers (Indore) pvt ltd.
Contact no:[protected], 4070250,[protected]

Regards,
Pratik verma
Procurment analysis
Tata consultancy service, bangalore
Direct cont: [protected]

Hi,

Since the day I bought Tata Nexon which was delivered on 26th August 2018, the Rakshabandhan day, I am having two major issues with it and seems the product I recd is either not QC checked or faulty. Have registered complaint about them with TMSC at the first and second free service as well as on the TMSC Mobile App from Tata Motors. They have only been updating the software in both the services and Once they kept the vehicle for 8 days again to check but only sent me saying they have again updated the software and let us know if the issue occurs again.

My car registration number is MH04 JM 6206

The two major product faulty issues are as follows

1. Tata boasts of its driving mode but those seem to be faulty as they change automatically, sometimes just stop functioning and complete nuisance when they keep changing with the associated alarm( Check my videos to suffer them). This issue occurs regularly on long distance drives. As soon as I started taking my Nexon on long tours, I started facing harassment from my Nexon. The driving modes started changing automatically and the indication sound associated with it making your life hell continously doing tan tan tan…It stops automatically and display goes off and you getting stuck on whatever mode it stopped. the modes then dont work anymore. Have made many videos of it and gave it to Concorde TMSC Thane who are yet to resolve this issue till date. They said they have involved manufacturer for it but nothing happened. My vehicle ( just four months old) was with them for more than a week and they were not sure of its delivery. I just visited them to check what is happening and they handed over me the vehicle saying the software was now updated by their expert technician and it won't happen anymore.

This similar issue is also faced by many others who have uploaded the videos on youtube. I have now myself found out some users who faced the same issue to check what the problem is and asked TMSC to check with the other Service centres who have found out the cause of it and solved it. I am hoping something is done soon.

2. The second major issue is The car would just not shift to Automatic from Neutral on city signals sometimes. This is again a major issue as normally in city traffic signals you bring it to neutral while stopping at signals. To my utter embarrassment, once signal turns green the car would not shift to auto/drive from neutral after trying several times and the whole traffic is stuck honking from behind. The issue was not felt after first service but again resurfaced after second serviceand is there till date.

I am not asking Tata any much more as there are many small issues like rattling noise, steering going hard on reversing, fogging of lights, screeching noise etc. But being a new car buyer you just shouldn't provide such product which is not tested properly on its reliability or at least proactively acknowledge the problem and send the resolution but not make people beg or plead for resolution

I salute Tata Motors for making a globally recognized safe product but If I am not able to drive it due to its reliability and vehicle being most in TMSC…..I am anyways safe!!!

P.S Video Link: https://www.youtube.com/watch?v=l8xLFjSnHMA&list=PLhwueZqG3lQplSnwlbh2p4InoLm4R1...⇄

My tata nexon xz+ got issues from day 1 till now. Purchased my car on 5th november 2018. Got multiple issues which i complained to the tata motors servicing centre in dimapur. Regarding
1. Steering getting hard on reverse.
2. Very annoying sound on the steering on bad roads.
3. Engine missfires on sudden accelaration while over taking cars.
4. Display goes fully black at times.
5. So much of rattling sounds on doors and dashboard on rough roads.
6. Oil leakage on the mobil chamber.
This is my fourth visit in 2 months and they still couldnt resolve it

Dear sir

We are facing problem from tata motor limited we was sending vehicle
For repairing purpose as on date 07/01/2019 but till date he will not repair
Our vehicle and saying us 10 to 15 days more to repair your vehicle we was
Loss our client due to bad service of tata motors our loss amt rupies 12 lakh per anum

Rgards
Pavan kale
Contact no [protected]

Hi,
I bought nexon xm diesel variant about one month ago from greater noida sagar motors.

My car was in front of my home with locked. An unknown person came and unlock my car within 10 seconds using a scale.

I was shocked and called to tata dealer he told me that he cannot help because it is the fault of tata motors, not theirs.

I had honda amaze car previously it is never unlocked by a scale.

Please suggest it is a big threat to my car.

I bought tata nexon last year in sep 2018. Since then i have faced the issue of steering getting almost locked or stuck everytime i try to turn while reversing the car. I had pointed out this issue to the tass arvind motors agra but they just dusted their hands by saying every nexon has this problem.
My question to tata motors is do they accept that this is a fault in every nexon or is there a fault in my sterring setup.
I hope tata motors does understand the importance of reliable steering setup in a car. Please resond immediately.
Currently i have shifted to greater noida. So in case any followup is required please schedule for a service center near greater noida.

Dear Tata motors
Am really excited to buy tiago as my first car.Tata engineering put lot of effort to make it as king on road.From that after delivery am facing lot of issue till issues not solved its since 08/12/2018.1) car registration not to be done due to NCS dealer Alappuzha they miss the document form 22 digital sign..dealer executive mentioned it will came from pune get soon from december 2nd week(now 1.5 month)
2)tiago was intialy book at November 2018 at that time it was Concorde motor as Alappuzha dealer am given them 5, 000inr to the dealer after they change the delarship no clue for concorde motor .The executive told me cash get back ur account december last, then say jan 1st wek, 2nd wek bla bla...Its been worst feeling am really feeling sorry for tata .Tata really grown by quality product only not for customer relation pls make sure about customer issue ...

Dear sir,
This is to bring in your notice that i purchased my tata indigo car
(Hr26dl7799) bearing chassis number mat601445fpc14236 in july 2015.
Currently covered 90k km.
During 80k (Feb-18) service there was a noise from engine side and for this
Arya motor has replaced timing belt kit and vehicle delivered to me. After
That similar kind of noise started again from engine.
Today i reported to arya motor for 90k service and noise concern. When
Dealer service advisor opened hood in front of me. We have noticed lot of
Engine oil leaking in engine compartment and suspected one inter cooler hose
Was not tightened properly previously and resulted in oil leak.
This oil spread on alternator and ac compressor belts as well as idler and
Started noise due to dust deposit (Because of oil leak).

Now dealer service manager is not accepting their mistakes and also not
Ready to replace under extended warranty (Currently vehicle is in extended
Warranty).
As per extended warranty most of these parts are covered and failure is
Happened due to dealership poor repair.
Request you to kindly look into this matter.
Looking for your favourable reply.

Refer attached photos of oil leak..

Regards

Dear sir,
I have purchase tata tigor xz+ from your yash motors, bhilwara. On 03/12/2018 chesis no mat629304jkka0013. (Rj09cc2862) why i purchase tata tigor? I select two product ford aspire and tigor but my son say tata is active in social work so many amt donate as cancer hospital and others. And indian product, good product make. So i support and purchase tata tigor. But this type of dealer cheating me. Why?
I pay against of tata tigor xz+ 689000/- (Six lakh eighty nine thousand only) cash and cheque.
I received bills of tata tigor xz+
Tigor xz+ bill — 583016.00
Rto — 53809.00 (Including trc)
Rto agent charge — 700.00
Insurance — 25653.00
Fast tag — — 600.00
Total — 663778.00
I pay 6, 89000/- so 25222/- extra amt taken from me bill and rc given on 03/01/2019. Then i call to yash motors and extra amt refund me. And mail on 6/1/2019 but not refund amt. So its cheat me & tata motors extra amt is where after this talk he give me 5000/- logistic bill so i say counted this and remaining amt 20222/- give me. This amt me or tata motors (If he given higher bill of 20222) but this amt dealer need without any billing. This type of cheating i think every customer cheated and loss of customer or tata motors and without bill this amt is in dealer pocket so i have requested to tata motors my difference amt given from yash motors and make foolproof online system to reporting in tata motors (Vehicle bill + rc + insurance + logistic (If customer pay) and confirm from customer to pay amt so tata motors have more profit. I filling dealer have more profit then tata motors (Billing commission + rc extra (2-3thousand) + insurance commission (10-15%) +logistic+ without billing amt approx. 25000 (This loss is direct to tata motors) per vehicle. I attached every copy (Vehicle bill + registration fee + insurance copy). I pay (559000 cheque payment and 130000/- cash pay with receipt) show proof (If needed).
Pl. This complain send to every higher officer up to shri ratan tata ji. Thanks for the treble.
Yours
Ramesh chandra suklecha
Mob-[protected]
Chittorgarh

I had purchased a tata nexon in june 18. After getting it home i realised that the front passenger lock wasn't working as it should. When the passenger tries to open the door without unlocking the lock it gets stuck and the lock cannot be unlocked unless we use force. On my first service i told them about the issue but by the time i was to take my vehicle it wasnt fixed and they told me they forgot. I then told them i will come later to fix it and that they enter it in the service log. After a few weeks when i got time i went to the service center to get it fixed but they told me that its how it should work, its a new feature with tata vehicles. I felt it a very unfriendly feature. On my second service i got an opportunity to check with other nexon cars and when i checked them, they were working just fine as they should. I realised these ppl had lied through their teeth. They didnt want to fix it as they were incompetent and lazy. I complained to the service manager (Pawan) and he was even worst. Instead of showing some empathy and fix the issue he started to act weird and arrogant and told me where i had purchased the vehicle. On being told that i had purchased it in a different state, he said he will call them and ask them if there was any software to be updated and he simply walked away. And again the only thing they checked in my third service was changing the fuel filter as it was leaking and the air filter and nothing else. Even after requesting them to clean the mobile that leaked on to the cables they didnt. They didnt even wash my vehicle. I am extremely disappointed.

आपके संज्ञान में लाना चाहूंगा कि मेरे साथ चलने वाली टाटा सफारी गाड़ी की विगत महीने मरम्मत हेतु टाटा अधिकृत सेंटर जोकि नॉएडा जिला- गौतम बुद्ध नगर, उत्तर प्रदेश में “सागर मोटर्स” के नाम से है, में गयी थी जिसमे सस्पेंसन, इंजन में आवाज आने का कारण इंजेक्टर की समस्या बताया तथा छोटी-मोटी अन्य कमियां सेंटर में बताई गयीं तत्पश्चात उसे ठीक करने को कह दिया गया।
दो दिन बाद जब गाड़ी दी गयीं तो उसमे इंजन की आवाज वैसे ही थी जैसे पहले थी जिसकी शिकायत तुरंत वहां की गयी जिसमे कहा गया कि कुछ दिन चलने पर ठीक हो जाएगी और बिना बिल दिए गाड़ी दे दी गयी। एक हफ्ते बाद भी गाड़ी से आवाज कम नहीं हुयी जिसके लिए सेंटर में बात की, उन्होंने गाड़ी को सर्विस सेंटर में लाने के लिए कहा अगले दिन गाड़ी फिर सर्विस सेंटर गयी वहां से गाड़ी जब वापस आयी तो इंजन से आवाज वैसे ही बनी हुयी है। गाड़ी ठीक होने के बाद लगातार फिर दो बार गाड़ी का जाना और स्थिति “जस का तस” और बार-बार बिल मांगने के बाद बिल देना यह एक ग्राहक को मानसिक परेशान करना है साथ ही इसके पीछे सर्विस सेंटर का रवैया कुछ गड़बड़झाला को दर्शाता है चूँकि मैं पूरी तरह से आश्वस्त हूँ कि मेरी गाड़ी के इंजेक्टर बदले ही नहीं गए, मैंने कई सर्विस सेंटर में गाड़ी को दिखाया तो उन्होंने बताया कि इंजेक्टर नहीं बदले गए और इंजेक्टर तभी बदले जाते हैं जब गाड़ी चलने में मिसिंग हो या गाड़ी चल ही न रही हो।
इस विषय में मैंने टाटा मोटर्स के ग्राहक सेवा में व उनके अधिकारिओं से भी कई बार चर्चा की परन्तु कोई सुनवाई नहीं, ये मिलकर जनता को लूट रहे हैं।
अतः आपसे निवेदन है कि इसमें जांच करवाएं जिससे सर्विस सेंटर के अंदर ही अंदर चल रहे धांधली का पता चल सके साथ ही ग्राहकों को बेहतर सर्विस मिल सके।
सधन्यवाद! भवदीय,
शिव प्रताप सिंह पवार
राष्ट्रीय अध्यक्ष- राष्ट्रवादी पार्टी
मोबाइल- [protected], [protected]

I have problem in my tiago xz jearking in 1, 2 and 3 gear and coming petrol smell in the car regularly. I complained regarding jearking when i purchased car before 2 months ago but still no solutions also that time i complained to replace my car but service center gave me assure about that issue has been resolved but he was just wasting my time and money, so i want that the solution now. Which i aspect from tata motors as his name and brand value.

I booked tigor xz+ at nadiad gujarat on 25th dec.18 i'm progressive cars nadiad by token amount of 11000inr cash & my old car with exchange.
Now, i cancelled my tigor car booking to some family issues on 27th dec.18 & i carry my old car from progressive cars nadiad. That time mr. Mahesh & mr. Naimikbhai said your token amount is carry within a week in form of cheque.
But, today mr. Mahesh told me your cheque is 6000inr is ready & 5000inr to be deducted for booking cancellation charges. But in payment receipt there is no mentioned of any cancellation charges.
So i want my total amount of 11000inr anyhow.

Hello sir,

I have booked my tata nexon xma model with bafna motors on 22 december. At that time i said that i need duel ton red & black color and ask her that whether it is available. So she said yes and get token amount 11000. Then i paid remaining amount and so my total down payment was 150000. Then on 31st night around 10 pm i got call from bafna motors sales manager that your color is not available so j said i don't want that color. Then after i am not getting updates
Whenever i am calling in bafna motors i got reply like plant is still closed so they have no information of my car whether it is available or not.

I booked that car on december to get discount. If they know that the car is not available then i try to book at other showroom.

I am really disappointed by this experience.

I thinks such showrooms are making bad image of tata motors just to achieve their target.

What should i need to do now? I need that car with same price and latest manufacturing date.

Hope to hear from you.

I am attaching my booking receipt herewith.

Thanks
Pramod
Mobile - [protected]

Hi team,

I appreciate tata motors for launching their vehicles with very classy look and design, i am also using tata tiago xz petrol version. I purchased it on 11 aug 2016 from sab motors gzb. Till warranty period everything was running fine as soon as it expired, on the very first month battery also get expired, don't know which technology they are using in tata greens battery, anyhow i spend for new battery.
First time i faced some starting problem in my car yesterday, it was not starting (Self was working fine, took help of two people to push and then tried but fail to start) i manage to go home using cab during late night. Next day i thought about tata service "24×7 on-road assistance", i call on the number and everything was going perfect, they were dealing it very politely, technician visited in my office parking to check issue, actually he was not technician he just came to give me bisleri water bottle and make video about his services for feedback. Everyone is looking for good feedback in tata motors departmentteam actually, just want to say please instead of earning money tried to understand people's problem and resolve it. Why tvs third party guy came their if he don't know anything, problem was very little one fuse got melted due to which fuel pumping machine was not working. I am non technical guy in this field & i was understanding it but don't know how to do it. Then he again call to tata customer care center and ask them for vehicle towing, then i got a call from customer support again and vehicle towing guy was asking for 2000 rupees for car towing. Surprise to see this kind of support. Why towing is required for such small issue?
Are we earning too much or our money is not the money?

I want to say please either make your technician strong so that they can handle such small situations or close this 24*7 assistance i feel like this is for money making only.
After wasting 5-6 hours with your tata assistance result was zero,
I just called local technician, he just took 10 minutes to detect and replaced the faulty fuse. This was so simple and took 300 rupees only. Why you tata motors can do the same? Are you engineers are over qualified in this profession.
I don't know whether my message will impact on them or not. Dropped a mail to support and asked them to provide such kind of service or close this 24×7 on-road assistance, its waste of time and money for their customer.

Guys it is very easy to handle vehicle with local technician instead of such kind of assistance providing by tata motors.

Thanks in advance for considering it.

I want to complain on tata motors dealership for fraud on car insurance and handling charges. Sir in the month of december i md nawab alam thought to buy a new car so i went to tata dealer showroom named dulichand at ruby near ruby hospital i was there to buy tata nexon xz veriant car and they show me the ex showroom price and on road price and in that month tata motors are giving huge discount to there customers so they also did the same they gave me a total of approx 70000 discount on that veriant i also loaded a picture of there of thier scheme on this site. But after the car come from thier plant to showroom and they have to delivery me in next two three days they call me and tell me that sir which insurance do you want then i said bumper to bumper insurance because that what is the deal was fixed when i goes there to purchase but they tell no no sir that was not the bumper to bumper insurance that was the normal insurance if you want to purchase the bumper to bumper insurance you have to pay 4300 extra charges for that. But when they are making the scheme they didnt tell me that but now they are frauding they also take 9500 for handling charges but when i tell the sale person named atanu buharoy that i will file a case on you for frauding the customers then he smilingly telled me to do that also tell me that i have 700 to 800 case on me when i work for maruti go and and file a case i am not afraid of any complain go and lodge a complain on me. So i would like to please take a strict action against him for frauding a good customer of tata motors they are disrespecting the name of tata motors.