| Address: Vadodara, Gujarat, 390023 |
I had given my nano for servicing to abc auto link, ellora park, subhanpura, vadodara for starting problem and other minor repairs on 22.11.18.
It ran ok for 2 days but on 24 th evening, it just would not start.
After inserting the key in the ignition, however many times i tried, the engine just would not crank.
There seemed to be no life in the battery.
(Incidentally, the battery was replaced by the same dealer a year ago).
I immediately called them up, and yesterday being sunday, i was told that, since the car couldn't move, they would visit my residence and check the wiring and battery today, i. E. On 26 th.
Today nobody turned up and inspite of several calls and requests, nobody seems to care.
I am a working woman and my car is my lifeline.
I am totally frustrated with the response and am forced to wonder whether one expects this sort of a service from tata motors.
How long will i be forced to wait or is nobody going to solve my problem?
Dec 28, 2018
Complaint marked as Resolved
Tata Motors customer support has been notified about the posted complaint.
Verified Support
Nov 27, 2018
Tata Motors Customer Care's response Dear Shyamala,
We're disappointed to know about your experience and want to look into it. Kindly share your contact details and the car chassis number via messages as it will help us to assist you accordingly.
Regards,
The Tata Motors Team
I have 11 months old tata tigor . It is warranty period now.but i had some issue in particular part of steering wheel assy. Service center replaced it on chargable basis.they said that your cng kit is fitted outside company.now there is no connection between cng kit and steering wheel assy. Please take some action.
Thank you for reaching out to us. The CNG fitment has not been approved on any of the Tata cars except for the Tata Nano eMax variant. Also, as per our company policy, any after-market CNG fitment void the warranty conditions of the car. Feel free to get back to us in case of any other assistance and we'd be glad to help you.
Regards,
The Tata Motors Team