Tata Motors Complaints & Reviews

Sir
I haved booked my tata tiago nrg on 2nd november 2018 by paying rupees 12000 and asked for delivery on labh pancham on 12th november 2018 and dealer agreed and promised for that. Then on 7th november 2018 i submitted dd of amount rupees 5, 70, 000 to the dealer. But now on the day of delivery when i asked that i m coming for my car than at that time company executive told me that we are sorry for not to deliver you car today as we have not received same from company. This is very insulting and unprofessional attitude from tata motors. I requested them to return my money but they are not agreed for that also because it is of no means to get car after subh muhurt. And dealer did not contact me till i call them on the day of delivery. So i ask who is responsible for my image and reputation lost because in my society after i booked tata cars three persons booked maruti swift lxi and they all got their car delivery on 12th november 2018. So i request tata motors management that who is responsible for my insult and loss of status by your dealership' s unprofessional attitude and who will pay for this.

Dear team,
I have buy tata tiago xz petrol 10aug.2017 i have facing most problem for this car i m not happy with product quantity and services i think it's big mistake for my side for buying the tata motors tata tiago it's my first car i m very disappointed
Please it's my request return your car because your products very worsted product
In future i have buy any car not going tata and not suggesting any one.

Regards
Bhim prasad
[protected]

Hi

I am gowthamachandran from pollachi, i have booked tata tiago xz diesel car on july 2018 in srtanzcars. Pvt. Ltd pollachi, coimbatore district, taminadu. I paid in three installment rs 51, 000 for booking. Due to some financial reason i cancelled my booking past three months i am coordinating with the sales executive suresh who was working in pollachi branch for refund money i feel suresh who was dealing our concern misleading us and giving false information regarding our refund and started to speak very rude asking us to go and compline in consumer court for refund money. He give us false information that the amount was already credited in our account and there was some fault in our bank side for not reflect in my account. I am kindly requesting for strict disciplinary action against the fraud customer executive suresh because of such executive the name of tata motors will be go to customers in very bad way.
After all this incidents we directly compline the issue to the branch manager and after checking our details he found out last 3months suresh who deal our concern not taken any reasonable steps for our refund so branch manager by himself ask sorry for the delay and he ask us one week time for refund but still up to now we not get our refund amount. By keeping our money for more than 3months as per show room managers statement they deduct rs3000 from our booking amount which was too high in case if the refund was processed immediate we will accept the deduction but after 3months we feel it was too much.

I booked tata ace HT commercial vehicle at Bafna motors(M) pvt ltd, near ghodbandar road thane on 07/10/.2018. My finance payment credited to the dealer on 15/10/.2018. But still now (06/11/.2018) the vehicle is not delivered to me. Utr no is hsbcr[protected]. Dealer told me that due to r.t.o probulam delevery is expected to 15/11/2018 please note that 15/11/2018 is my 1st emi due date i.e delay of vehicle delivery is one month my problum is that i am unable to pay my 1st installment of loan without vehicle because I purchaging commercial vehicle on loan delivery is too late. I am really unsatisfied please co operate

I prateek nigam from bhopal madhya pradesh, i purchased tata nexon (Xm model) on 19/10/2018 from veer motors hoshangabad road bhopal madhya pradesh.

* at the time of car delivery, odometer reading is 492 kms, i asked about that to the showroom executives then they told me that car came from co-dealer from other city that's why reading is 492kms. But my doubt is this that why reading is near about 500 kms if its is 50km or 100km or 200km then it is ok but it is too much. So i thought that they delivered me demo car or test drive car or etc.

* my second point is that at the time of running condition or state a hissing noise is coming with the engine noise i asked about that also then they told me this noise is of turbo of the car and it is in each and every tata nexon car. So please clear me, is this noise occurs in each and every car or not.

I called to tata motors customer care also regarding this and got complaint no. 1-[protected].

Details:
Car model: tata nexon xm diesel
Colour: white
Engine number: 1.5crail01dryw17504 dom rp
Chases number: mat627121jlf28908

Please resolve my complaint as soon as possible.

I have booked a TATA TIAGO on 30th October 2018 and had paid the booking amount also loan is about disburse. As Mr Noor From wasan motors he committed that vehicle will be delivered before 7th of November. After doing everyday follow up he said that u will get the vehicle on 5th November only. When i called him on 5th that means today he said that our car yet to come from gujarat Plant he wont be able deliver it on 7th of November.As we organised laxmi pooja on that day we have done with all the preparations finally he is coming with different statement. My question is when car suppose to reach on 5th of November how come it suddenly get Delayed. I am highly disappointed with Wasan Motors Borivali East Branch. False commitment spoiling brand name. Request tata motors to intervene in this case. they are saying that they have not supplied the vehicle here, when I have seen other Tata Tiago (even of the same colour) that have been delivered here at mumbai. Since the non delivery of the vehicle was due to a delay on part of the company and/or dealer i felt cheated. Now 1. Can I or can I not take the help of the right to information act or the consumer protection act for necessary action. 2. Can I cancel the vehicle booking and get the money refunded with accrued interest. 3. Can i file for mental trauma and for harassment (as i feel that the dealer is knowingly delaying my car delivery) due to non delivery of the vehicle on time.

@tatamotors need to file a complaint againts sagar motors noida, viz gm vijay taneja, mr. Alam and mr pawan, the car is here for last 13 days. They're doing nothing and when i reached gm vijay taneja to look after the work, he denied to give me anything in written.
They are denying to do the paint work perfectly, and when i asked to give it to me in written, he asked, "agar mai nahi deta hun likh k to kya kar loge"

On[protected], i booked a car (Tata nano - white 2017 model) from concord tata motors, kayamkulam, kerala, india. Mr. Ratheesh was the executive and he was very polite and professional at first and i gave rs:5000 as advance amount. Later on his behavior and attitude changed and was very rude when i decided to cancel my booking. I tried to contact him but he kept on ignoring and not attending my calls. Then i went to their office and spoke to the gre and i demanded to meet the outlet manger but to get a reply from her that he is unavailable. I contacted him (Mr. Yasir - manager) on telephone and he promised to refund the amount within one and a half months. I have done followups several times but it has been 4 months now and did not get my advance amount. I have spoken to the customer care executive over telephone and registered my complaint (Ref number[protected] but not to get any serious assistance from their end aswell. This is really disappointing and annoying from a branded company like tata motors.

- arun km ([protected])
[protected]@gmail.com

Chakra dhar bahuguna r/o ‘shree vihar sadan’
Senior advocate, high court new dugai colony
Chamber no.45 ramgarh road, (Behind
High court, nainital-263001 reewa retreat hotel)
Phone:[protected] near dr. Aan singh market, mobile:[protected],[protected] bhowali (Nainital)- 263132
E-mail - [protected]@rediffmail.com fax no.[protected]
E-mail - [protected]@gmail.com date:[protected]
—
Dear sir,
Following are relevant facts and description-

1. Right from the year 2001, i am permanent customer of tata motors.in 2001, i had purchased tata indica.in 2010, i had purchased tata indigo maza. Now in 2018 i have purchased tata hexa xt. But this time, deal did not end fairly due to sheer fault on the part of concerned sale executive and the official of authorized agent of tata motors.
Now it depends on to your company as to how much importance your company gives to your permanent customer in dealing with the situation explained hereto below:
2. Gola ganapati motors, haldwani (Nainital) has its one show room at rudrapur as well, wherefrom i purchased the tata hexa xt car on[protected] and it was told by sale executive mr. Vanshaj that all relevant papers like sale certificate etc. Will be issued from haldwani head office, the next date i. E. On[protected] and it will be sent by courier service or through staff person at my residence at bhowali (Nainital) but despite repeated requests, papers were not sent to me till[protected].
3. Due to non-supplying of sale invoice and sale certificate etc. On time, a fine of rs.6694/- was imposed on me while getting my tata hexa xt car registered at r. T. A. Office, haldwani (Nainital).
4. Ultimately, i had to send my person to rudrapur office of gola ganapati motors and then to haldwani head office to collect papers on[protected] and then only papers were supplied to my person at haldwani office on[protected] at about 2.00 p. M.
5. On[protected] i applied for registration of tata hexa xt car at haldwani r. T. A. Office and it was informed that 'proof of fitment of fasttag' was not with the papers and then on[protected] the said paper was released from haldwani head office to me.
6. Since the date[protected] was 8th day from the date of purchase of car i. E.[protected], a fine of rs. 6694/- was imposed on me due to sheer fault on the part of concerned sale executive, rudrapur and the official of authorized agent of tata motors at haldwani.
7. Moreover, side steps, perfume and car cover were not supplied to me with the accessories items, despite assurance by mr. Vanshaj, sale executive at rudrapur.

Please do the needful and inform me at the earliest about the action taken by your office and consequential result to compensate your customer.

Applicant,

C. D. Bahuguna, senior advocate,
High court, nainital.
R/o bhowali, ramgarh road,
District nainital-263132.

Right from taking delivery on 07august 2018 till date the vehicle has given average 10 to 11 km/ litre only

Even at first servicing at concorde motors (India) ltd, pune, on 21.09.2018, vide their sr no.559, under item 2 of customer request, mention of low average (10-12 km/litre) has been clearly written

My last two refill / top ups, has resulted in average of 10 to 11km / litre only

Reading on 27.10.2018, when tank was top filled again, 1077km

Kirandeep kaur pruthi
Bungalow no. 6, uttaranagari society,
Bhau patil road, bopodi,
M.: [protected]
[protected]@gmail.com

I purchased car from active - ahmedabad from mr. Monir. But not giving service on time.

From bacha motors;
(Misguided and miscommunication)

Ms. Neha solanki - [protected], mr. Museb patani (Service manager), ms. Tabbu.

Who has confirmed 2 times first service and not came.
Also misguided. And last moment desicion change that we can not do service.

I purchased the mega xl from kamal motors in january 2018 registration no mh47 y 1406.
In the last 8-9 months the vehicle has been repaired 6 times including engine repair, turbo, crank et etc.
Now my vehicle is lying in the unitech automobile since last 7 days for change of engine as engine has failed.
Now the service centre is saying it will take another 15 days for engine to come.
I need refund or replacement as i am fed up with the vehicle else i will be forced to go to consumer court.
Need reply asap
Rakesh
[protected]

Hi Team,
I am really disappointed with Tata motors service.As i had given my car in service centre of gurugram (Triumph Motors) on 29th oct in a good condition.As they asked me to change the timing belt of car and has changed some part, which were not working and the regular service.And for that they have charged me approx 22k also.And there was nothing wrong in my car before i had given my car to them.I went there office on 30th oct for receiving my car and after that wen i was coming to my flat i have seen there was smoke coming out from my car.And i stopped instant on road only.And informed Triumph motors people.And then two people checked my car.And said now you can go to your place .And i requested them to check again this fault in morning.And as i parked my car today morning.i have seen the same issue.And smoke was coming out.So i informed them and taken my car to there outlet in my working hours.And i asked them to check this properly.And i told them i am facing the issue of pick up.As it was not earlier before i had given my car to their outlet.
So i request you to take this complaint seriously.As people are trusting the brand name of Tata motors and with that trust they are visiting their service centre and buying tata cars.After this bad experience i will never recommend tata cars to any of my circle.
Request you to refund all my money.I have no Trust on tata motors and their outlet.And i want my car in good condition as it was earlier.
Else i am going to take legal action against Tata Motors.

Regards
Ankur Jaiswal
[protected]
[protected]

Email Id: [protected]@gmail.com

I had bought tata tiago in may, 2018 from malwa showroom prashant vihar. It is a authorized tata dealer. A tyre has developed side wall bulge. There has been no accident or any damage to tyre. The car has just traveled 6000km. I have gone to showroom few times but there has been no response/replacement from them. They keep on saying that this is bridgestone responsibility. On going to bridgestone they say that they won't replace it. This shows the poor quality of tyres used and tata's poor after sale services. I have maruti car and hundai car also never ever i have faced such an issue. Kindly address this problem.

Sos childrens village kolkata have procured a tata winger for the use of parent less children. While procuring, we got more than enough calls before the deal was complete. We paid the amount in full and tax invoice was raised dt-14/09/2018 (Invoice no - ilemaj[protected] after that they have stopped communicating, neither responded to calls. At last vehicle was delivered as on 10th october midnight. After that the person who was responsible for cf, mr. Hrishkesh dutta ([protected]) stopped communicating. Hr didnot bother to contact nor responded to calls. We went to rajarhat office twice but still no one bothered to complete the process of cf. Dis we do anything wrong by paying the entire amount to tata.
We really do not expect service from tata. The staffs miscommunicated, misbehaved when we asked for service.
We are really skeptical about what is to be done from our part. Our veichle is delivered with scratches, and now without cf we cannot even use it.
We want a end to it and justice.
Request you to please revert and do the needful to take appropriate action against person concerned.

Right from taking delivery on 07August 2018 till date the vehicle has given average 10 to 11 km/ litre only

Even at First servicing at Concorde Motors (India) Ltd, Pune, on 21.09.2018, vide their SR No.559, under item 2 of customer request, mention of low average (10-12 km/litre) has been clearly written

My last two refill / top ups, has resulted in average of 10 to 11km / litre only

Reading on 27.10.2018, when tank was top filled again, 1077km

Kirandeep Kaur Pruthi
Bungalow No. 6, Uttaranagari Society,
Bhau Patil Road, Bopodi,
Pune 411 020
M.: [protected]
[protected]@gmail.com

On march 18 2018 i brought new tata tiago xz diesl top model car no. Mh 24 as 4309 after 3 months from buying the ac system has stopped working after 4-5 days i went to showroom they taken my car to service centre at baramati automotive and they filled the gas as there is gas problem and again after 1 week again same problem is repeated the took my car to showroom at baramati automotive, baramati, pune again the technician in showroom has filled the gas after 3 days again same problem repeated again i have shown the problem to bafna motors latur-maharashtra they also took 6 hrs to do the work on it given by filling the gas again after 3 days same problem has repeated. Complaint was raised to customer care now again they taken my car to service center at baramati automotive and they told that problem is unable to detect so you have to wait for 3-4 days also told that needs to open whole engine outside then and then only it is possible to find-out their any leakage. Again since 8 days my car ac is not working. I am realizing the whistling sound from inside at left side while switching on ac mode.
I am feeling like; i am using the 5~6 years old car. This is very annoyed situation leading to my mental harassment, my valuable loss of time also i am unable to manage such situation. Viz. Taking follow of, doing complaints and calls etc.
Overall show is very poor, tata motors service centers people are not capable to resolve any problem in 1 time.
Hope you will take firm action and solution to solve such repetitive problem.

Sir I have purchased first car of Tata Tiago nrg from your authorised dealer AM Tata motors hyderpora Srinagar Jammu and kashmir.unfortunately I met with an accident on 22nd of October and i am having zero debt of insurance of your company and my vehicle is lying with your company.till now my greviance have not redressed.no work has been done on my vehicle till now.i fail to understand how worst service you have I. Totally disappointed of your services. Infact I suufered a lot and I am going to file a complaint against your company and you have to pay all demages which I suffered these days.

Dear team

This is to inform you that i was replace my vehicle ecu last year 9th december-2017 and cost for that replacement was rs 14987 (Near about rs 15000), after 10 month this parts again stop working and today i visit the service centre, they are saying you to change the parts again we can’t do anything. I am not a reach man and cannot be pay 15000/- at a time, and cost of this parts not a lesser amount.

Request you to kindly look in to this, it’s very critical issue and i cannot afford the amount it’s so high.

Hi there, i have had recently my cat car service and i have convened to buy amc by tata motors goula ganpati motors haldwani but they did not give me invoice then, they said there is some system error but it's been more then 1 mont they are repeatedly saying same thing. I just wanted to say it's my last mistake i purchased tata car and this is how you do business.. Please give me my amc invoice cost 8k to me otherwise i have to go consumer court...
Thank you,
Hitesh