Tata Motors Complaints & Reviews

मैं उत्तर प्रदेश के जिले आगरा का निवासी हूं|
बीते दिन दिनांक 19 3 2019 को मेरे मित्र दिव्यांक सांवरे जो कि अपने रिश्तेदारों को छोड़ने घर से जा रहा था उसी दौरान स्टेरिंग लॉक होने के कारण उसे दुर्घटना का सामना करना पड़ा।
फिलहाल वह मौत और जिंदगी के बीच जूझ रहा है।
गाड़ी अरविंद ऑटो सेल्स आगरा से दी गई थी और दो बार इसी समस्या की जानकारी भी दी गई थी परंतु कोई कार्रवाई नहीं की गई।
एवं अभी भी अपना पल्ला झाड़ रहे हैं ।
#WorstCarWorstService

Yesterday I got new nexon delivery that 9 month old.
Manufacture date march 2018,
Delivery 15/11/2018.
Rusty Engine cabin

This is Vidyashree and I have made the booking for Tata Nexon from Prerana Motors, Bangalore, Karnataja in the last week of March 2019 for Tata Nexon XZA+ Blue color 2019 model. I took the vehicle delivery on 13th of June.

My issue is that I have been delivered a 2018 model although my booking and payment was made for 2019 model and I was promised to get the 2019 model vehicle. The RC is given for 2019 but the vehicle is 2018 made. I have attached all the proof that shows its 2018 vehicle and I cross verified on your website itself regarding how to find the manufacturing year along with the month. I have attached all the photos of my car which clearly shows that its a 2018 model that has been delivered to me.

I have taken this legally and I will be taking a strict action against prerana motors as well as Tata nexon.

I hope to hear from solutions from Tata soon.

Thanks,

Vidya

[protected]@gmail.com

Hi,
I bought a new Tata Tiago at the end of November 2019. After 1500 km of distance covered I have given the car for service at I S MOTORS PVT LTD Roorkee. I have been told for engine waxing and some other services and the total cost for that is Rs 1100, at that time I said yes for that as this was my first experience and I don't want to take the risk for the car. After talking to a friend immediately after 10 minutes I called and informed the service person to cancel my engine waxing and all other paid services and just do a routine checkup. I have been told now it's too late and they have done engine waxing and I need to pay 1100 for that. After arguing for about half an hour they agree for canceling the paid service and I need not pay anything for that.

I am totally disappointed with the behavior of the staff. I told them about other problems of my car like the gears are too tight and when I am applying reverse gear sometimes it's making too much noise. Also, I told them a couple of other things but none of my problems are solved and my car is in the same condition even after the service. I highly recommend not to buy tata cars. this is such a heartbreaking experience even after spending so much money in the car. The name of a serviceman is Mr. Hem Singh who talked to me over the phone. :(

I have not satisfied from your servicing because you have not handle the complain. The Yash Motor people harras to me that the your complain has been closed. How it possible. I have Complain to Tata Team people so why yash motors decided about the complain.

We refer the mail of yash motors have to inform you that the statement made in your mail is totally far from TRUTH. You have mentioned that the trial was taken jointly before giving the delivery which is not totally wrong.

I do not understand that the authorised service center are escape from accepting the mistake done by them for work carried out by them. It is a gross negligence on the part of the formen for repairing the car.The Yash Motor people harras to me that the your complain has been closed. How it possible. I have Complain to Tata Team people so why yash motors decided about the complain. Dear Sir,

We refer to your mail have to inform you that the statement made in
your mail is totally far from TRUTH. You have mentioned that the trial
was taken jointly before giving the delivery which is not totally
wrong.

I do not understand that the authorised service center are
escape from accepting the mistake done by them for work carried out by
them. It is a gross negligence on the part of the formen for repairing
the car.

We have complaint to you regarding my query and you have revert
back to Yash Motors. Why? If customer dis satisfaction with the dealer
then complain to you and you people not support to customer then what
will do? They have closed my complain to day. Why you are open the
customer care if you do not attend the complain? If you are not given
the satisfactory action then I have go through consumer forum. Please
give us reply urgently for if your people attend my complain yes or
no. In one single day the problem come out in any Vehicle after
servicing, it is possible? Any single trial not given to me they have
drafting the letter that customer talking the trial after the service.
The noise problem and leackage of oil problem is not in car. There are
only one problem that the collen water leacked from car. I asked the
present officer when put the car at yash motor if you servicing as per
your advice the aboved problem are solved? They have clearly told to
me that the Oil and water related problem are solved after the
servicing the car. Then how it is possible of lickage of oil. The Yash
Motors people lying with me and also to you. The second problem of
Invoice copy that is another name if I present the said copy in GST
Department they can allow this transaction that the payment given by
Rajendra Tiwari and invoicing on another people. So I once again said
that I have not satisfied with reply of Mr. Dipak Gajjar Reply.
Please attend the complain by you technical team. Your Technical team
can not the contact till to day. What type of service you provide that
the Tata technical team not contact or inquiry at yash motors. No any
single reply from your customer team regarding this query still
pending[protected]. Please give us reply urgenly.

Thanking you,
Yours faithfully,
Rajendra Tiwari[protected]

Poor technicians in peenya prerana motors commercial vehicles, irresponsible work of technicians led problem on our timing belt which has been changed twice in a year . And now we have got repeated problem in our tata ace mega, and the manager has no response for what the problem we have

Dear team,
I have purchased Nexon XZ+ through HEM MOTORS, SATARA on 9th sept 18. But in this suv following feature are not provided
1 Rear fog lamp & fascia switch
2 Reverse park assist switch
3 Power socket behind seat

Car details
MH 11 CQ 9901
MAT627162JLJ42447
JRYW37779

Hi,

i have purchased tata tiago 2 moths back, and after 1 month i cam to know that it has water leakage from right side front fender. when i asked to check the leakage at the time of first service they dint checked it, and i have been informed there is no leakage, but again next week i went to service station as i found the water leakage as it rained on the previous day, then they checked and told this we have to escalate to tata motors, as it is manufacturing defect,

but later they told they got mail from tata motors that few vehicles of tiago and tigor has got this problem and they will fix it with some sealant.

at last they fixed it somehow. but very badly they fixed the leakage problem, i am feeling like car is not at all new one.

can you please let me know whether new cars will leak water from fender? how this vehicle get passed water test?

if required i will provide pictures of car showing the fix.

ph[protected]

Complaint posted on 2nd November, by SOS Childrens Village, not resolved, neither I see any intention to resolve the issue pertaining to Lexus Motors, Kolkata. Huge question on Consumer Rights.