Tata Motors Complaints & Reviews

I had purchased car NANO TWIST XT BS IV in Dec 2014, registered at Delhi on 15.01.2015. Three tyres (tire) of the car were found damaged and rendered unuservisable since 10 May 2018. These are in the guarantee period of five years. As on date the car has done 34000 kms and its three tyres are damaged..
I had shown the car to Sagar Motors, Sector, 5 Noida who advised me to get the tyres inspected from authorized tyre agency YRE SHOPEE Sector 5 Noida.I was told to contact JK Tyres agency in Delhi. Representative of agency inspected the tyreMr Baljit Singh of JK Tyres had inspected the tyres. and told me that I should lodge a complaint with customer care Tata Motors.

Hi,
My car had a break down on july2nd. There is an issue with the turbo and the dealer is asking for 50000 for replacement.my car is under warranty and it's just been 3years. It broke down middle of a highway with my family travelling. I had number of follow ups with your toll free number also twitted and send an email to customorerncare. can you please this resolved. The car is at fortune motors nerul.

I serviced my tata tiago on[protected] from dada motors moga, but the damaged my all four alloy wheels rim as they made a lot of scrachtes on rims.I complained about it to tata motors complaint board with complain no 1-[protected], i complained them to refund my service charges as my car was damaged by them, but they refused to do so, please do the needful

Tata nexon diesel xz+ 5861 km old has faced engine failure yesterday. Have been soured and identified a engine failure, I regert for buying this vehicle.
Tata should have found the quality failure before launching the vehicle. One of 'n' costumers can face it but consumer faces it once and loose hope on the whole brand . I have posted on social media which is of no use and is being removed of the time lines and not responded too.

This is a painful scene when your trusting in national brand and getting screwed by technical terms.

My name Dhanesh iam taxi driver 2015 I. Buy. New car tata car. Tataindigo ecs. But. Showroom cheating me give used and completed car. Loft of complaint many 30time above. Service that car. Now 2year car in showroom. Not use that car. Tatafinse is pantig now. I am faceing loft of problems. Concorde staff said one lash Case's her on o[censored]. U go otherwise. We r Storting kill u r family. Now I have no other way. I think to strick in frondof showroom with my small family. What's next I don't know. But loft of people and social media with me
My mob [protected]

With reference to the above subject, i have purchased tata tiago from concorde motors- Mysore road three months ago.

I was shocked to know that my vehicle brake oil was leaking when i was driving in a national highway. I have just driven 1500 Kms, but the vehicle has already started giving problem. I just missed an accident due to your faulty vehicle.

I am extremely unhappy with the quality of your product. Further...

I had taken tata nexon XZA+ petrol on 14th july. in its interior i had not found the 12V charging point at the back side of seats. i have only one 12V charger point in it. while in it advertisement they are showing two 12V charger point. plz do needful and guide me what to about it. i am attaching the photo of it. i had seen two charger point in demo car in TATA show room.

It's been only one week since I bought Tata Nexon
XZ and already I am facing issues with electric system and controls of Car.
One day Horn suddenly started sounding on its own while I was driving and stopped on its own after 5-6 min.
One morning suddenly AC switch decided not to work and after 2-3 restart it fortunately started working.
One day it took 5 clicks to open the rear boot.
The display on music system hangs on multiple occasion.

I purchased Tata nexon petrol variant in June 2018, from very first week I am having problems in car such as
AC cooling less
Starring making noise
Seats making noise
Average is 7kmpl while company claims at 17kmpl.
Reverse gear sensor not working
Engine sounds very loud.

I bought it after 65 years of struggle in my life and it's mine first car and i was badly cheated .
Kindly get my car exchange .

Bought Tata Nexon Diesel XZ+ in November 2017. Done with second servicing & Crossed 11k+ kms.
Recently from 10 days, while vehicle is moving, giving sudden Jerks / pauses..
Don't know why.
I fear something is seriously wrong with the clutch or the engine..
Recently viewed a similar complaints online from Nexon.. However no resolution provided...
Didn't expect this kind of performance from my loyal brand of Tata vehicle ...
Yet to visit near by service center...

Veera
[protected]@gmail.com
[protected]

My name is g.srinivasamurugan.i booking Tata Tiago on.26.6.18 in Thanjavur Jayaraj Kars Tata dealers.this dealers told me delivery date on 02.07.2018.my vehicle not delivered me from today.i contact this dealer many times.but no suitable answer and response me.dealers statement is unrespective.some statements was false.this dealers approach is very bad.pls help me new vehicle or my money.pls save me.please.dealer some activities was wounded for me.mobile no [protected]

I have order a AC compressor for safari storme through Tiddim motors (servicing center) imphal almost a month back till now I didn't get the parts. You pls tell how much time does it take to reach the parts. And now I have another problem power starring motor has broken it also 15 days back I have given to servicing centre to replace the parts. Does it take so much time to get parts of tata vehicle

I purchased Tata Tiago on march2017. On 11/07/2018, while I was driving, someone noticed that the petrol from my car was leaking.
If he hasn't warned me the car might have been in flames with me. The petrol is spreaded over entire engine cabinet but by God's grace the car not got fired.
Then I called roadside assistance and sent the car to the service station. Today I got a call from service station stating that the both petrol line is damaged by a rodent and they asked me to pay INR 2500.(high rate)

My question here is, "if I pay the amount, will they provide a hose which is rodent proof"? Even for domestic gas, we use a house that cannot be tampered by rodents. And I checked few of my friends car and all those companies provide a metal cover over the petrol tube that is tamper proof.

Only Tata Tiago has a cheap petrol line that is life threatening.

I have tata hexa SUV top model which I have purchased on last year and from first day I got problem in this vehicle and this problems goes on increasing day by day .In am changing different parts of vehicle In every servicing, that's very disappointing for me, vehicle parts are breaking from welding joint and it is very serious issue and it is very doubtful about your vehicle and your servicing and suprising thing is that spare parts are not available in your own servicing centre .I have 4 SUV vehicle of different companies but I am getting this type of problem only in your vehicle that's why I m really disappointing with your vehicle . so please look into this matter properly and give me the sensible reason for this serious issue .
Mob no.:[protected]
Vehicle no.:MH 49 AE 6262
NAME :KAMAL KISHORE KAKDE
ADDRESS :136 OLD SUBHEDAR LAYOUT NAGPUR -24

Respected Sir / Madam,
Hi! This is S.Vijayaraghavan working as Branch Head, Punjab National Bank, Trichy WB Road Branch. I am a first time car buyer and my first experience turned out to be a horrible one. Tata Motors and their vehicle was superb as ususal, but the problem is your dealer again. Being nation’s largest fully indigenous vehicle manufacturer without any tie-up of MNCs, TATA MOTORS is failing big on its dealers.
I have purchased TATA TIGOR XZ (O) Petrol vehicle from your authorised dealer M/s Kaveri Garage Private Limited, Trichy on 25.05.2018. The vehicle details are as below:
Chassis No: MAT629301JKD32236 & Engine No.REVTRN05DRYK30477.
I have been completely cheated by the executive Mr.Amalan and Mr.Biju Paul, the showroom incharge was very rude to me and he is not even bothered to hear my issue for almost a month. I am very much upset over this and I pity the service of TATA to a branch head of nationalised bank and I pity much on common man as a customer of TATA. I am wondering how much deep is the root of this organised loot by your dealers.
When I initially approached the showroom, I have been explained about the pricing by the dealer executive, Mr.Amalan as below:
Description Amount in Rs.
Vehicle Cost 6, 40, 960
Road Tax, registration and Road Safety tax 71, 396
Insurance 23, 058
Fast Tag 600
Total 7, 36, 014

And he has promised that the following discounts will be made available for us:
Discounts offered Amount in Rs.
Discount in Insurance Price 11, 578/- (insurance priced at Rs.11, 480/-)
Cash Discount 10, 000/-
Corporate Offer 4, 000/-
In the form of free Accessories to the tune of 5, 000/-
Total 30, 578/-

But they informed me the proforma invoice will be for actual cost and they promised me to refund all the promised discounts through cheque to me.
But to my shock, I have been cheated completely on various aspects as below.
Total Amount paid to the dealer (in Rs.) paid on
By cash -- Advance Booking Amount 5, 000 20.05.2018
By DD 7, 31, 014 23.05.2018
Total 7, 36, 014


Splitup of Amount paid as per proforma invoice
Exshowroom price 6, 40, 960
Insurance cost 23, 058
Fast tag 600
Road tax and registration charges 71, 396
Total 7, 36, 014

1. The ex-showroom price of the vehicle as invoice dated 23.05.2018 is Rs.6, 13, 631/-. No refund given still, but I have paid for Rs.6, 40, 960/-.
2. The insurance cost is Rs.14, 750/- but whereas I have been informed the insurance amount as Rs.11, 480/- earlier. I have not been informed the reasons for escalation of insurance cost. No refund given still, but I have paid for Rs.23, 058/-
3. The cost of fast tag has been shown as Rs.600/- but on enquiry the actual cost of fast tag is Rs.500/-. All other RMC and their dealer and even our bank is selling fast tag at Rs.500/-. I have been cheated of Rs.100/- in fast tag also.
4. The biggest cheating has taken place in Road Tax and registration only. The road tax has been paid to RTO at Rs.64, 097/- as per Registration copy. There is no proper explanation given by dealer still. Mr.Amalan, Executive informs the remaining is Handling charges. I think you may be well aware of Supreme Court Judgement on Handling charges. How come Rs.7, 299/- can be handling charges. This is daylight robbery.
5. Your dealer has fitted the free accessories only as promised to the tune of Rs.5, 330/-.
6. Additionally I have asked them to Fit the accessories such as seat cover etc to the tune of Rs.9, 039/-, which I have asked them to adjust in the refund amount pending.
On a whole, the total refund required is as tabulated as below: (in Rs.)
Description Amount paid by me Actual cost as per invoice Refund pending
Ex-showroom cost of vehicle 6, 40, 960 6, 13, 631 27, 329
Insurance cost 23, 058 11, 480 11, 578
Road tax and registration 71, 396 64, 097 7, 299
Fast Tag 600 500 (as per market enquiry, no invoice given) 100
Total 7, 36, 014 6, 89, 708 46, 306
Less: Accessories purchased by me in addition to free accessories 9, 039
Total amount pending for refund from dealer 37, 267

In total, my refund tune of Rs.37, 267/- is pending from the dealer for past one month. You are requested to intervene at the earliest and instruct them to pay the amount within a week’s time along with car loan interest for a month at ROI of 8.90%. Failing which, I will approach consumer court with your dealer as first party and TATA motors as second party.

With regards,

S.Vijayaraghavan,
Ph: [protected].

Tata need to improve their services alot.
As i purchased tata tiago around 1.5 months ago and at that time they told me that stereo system is not available and they told me that it will be available in next 10 days..but its around 45 days and still stereo is not in the stock and they are not allowing us to get it fixed from outside as they saying if we do that warranty will go void and even if we call to customer care they put our phone on hold..and there is complain against a service executive named MAHESH KUMAR, AADI SHAKTI cars, HEBBAL branch, OPPOSITE LUMBINE GARDEN, BENGALURU. Strict actions should be taken against him as he was not at all helpful.

Recently I bought a Tata HEXA XTA high end model from Concorde Motors of Tata in the city of Bangalore. Starting from the day one I am suffering from pathetic customer experience and quality of the car and the service.
Recently (last two weeks) I am trying to book my VERY 1st SERVICE with them and till date no one is co-operating with me. There are so many complaints in the car (like squeaking sound while applying the break, Acceleration) and still no one co-operates. I even drove the car to the service station but there were no supervisor, no engineer and the mechanic just told me to leave the car and go. Mind it, it is just 4500 km driven car. I am seriously disappointed and thinking of going to court unless I receive the service in next 48 hours.

Dear sir
we have bought tata jeep no.Gj-05-bx-4587 from shree ambica auto sales & service, amboli, surat, gujarat.On dt.16/06/2017 but we cannot setisfide because we have 9 time take for repairing purpose and warranty now finished but our problem cannot solved then we pay payment also but cannot setisfide at present ou r vehicle cannot run so what can we do now? we cannot understand what we do.

It hasn't been even 2 months since i bought my tata nexon xm petrol. And now I'm having
1. engine starting problem.
2. A very weird clanking noise from d front tyre side
3. And various body sounds.

Now are those manufacturing defects? If yes then can d car b replaced? The mechanic told me those issues are minor and present in every nexon.
If such is d case then why are they selling the car with such known defects fooling us the poor public.
Very very disappointed with tata motors.

Respected sir
I have bought a tata aria used car and my troubles starts from there after it was the worst experience i had have with any automobile that I have used the vehicle isn't even a little reliable it had brokedown several times and had left me and my family in the middle of travel and had most un resonable service charges i had ever seen. once it brokedown the next day i had finished periodic service and wearable part change worth about 50000 from tata authorized service center focuz kottayam kerala i have been fed up with this thing that you calls a car after spending nearly 2 lakhs on maintenance only
within an year of ownership and as a humble request i asks you to stop the manufacturing such cars if you can't even provide half a decent service and learn form other companies like toyota, suzuki, or even ford about the basics of producing a reliable vehicle or how to provide a decent sevice
this complaint nothing but a letter faced by many similar owners
from
Aswin P Babu
kerala kottayam
my email [protected]@gmail.com
contact
[protected]