| Address: Kamrup, Assam, 781125 |
Dear Sir,
This is to inform you that I had purchased a Tata Magic 8 seater passenger vehicle (Dated 27/12/2011 )from Kiran Transport company Pvt Ltd Adabari, Jalukbari Ghy-14 ( Authorized Dealer of Tata Motors ) through Tata Motors Finance Limited vide Finance system.. (Agreement No-[protected] dated 26/12/2011)..
Contract No-[protected]
Contract Date-26/12/2011
Customer Name-Diganta Kalita
Model-TATA MAGIC 8 SEAT
Reg. No-AS-25AC1940
After so many valuable discussion and advice given from Tata Motors Finance limited, I have cleared my dues (on dated 20/03/2018) to the organization, against the finance of my vehicle..
On dated 25/03/2018 I have recd Notice of Contract Termination (NOCT, copy attached ) from Tata Motors Finance Limited that Agreement, purchase hypothecation entered in between me and organization has been terminated..
After clearance of all dues, I asked them about my vehicle and they told me that my vehicle was lying at Parking of Abhishek Motors Pvt Ltd (Authorized Dealer of Tata Motors) So, immediately moved to the dealers to collect my vehicle.. But, the Manager of the dealers told me to pay the parking charge of my vehicle and I have paid per day @ Rs 60 total Rs 6480 at dealers point ...
But, after physical verification of my vehicle I had found following items have been missing from my vehicle ( Item list attached..) and When I asked the manager about the missing item he straightly told me that he don’t know about this ..
Now, my question is, under his custody how material can be missing from my vehicle, where as, it was lying under his dealer’s parking area??
Finally I didn’t collect my vehicle and request him to provide all those missing items after that I will collect my vehicle and returned back to home without recd. my vehicle..
Now, my sincere request you, please help me to get the vehicle with my missing items and also like to inform you that since I have cleared all my due, to finance company on date 25/03/2018.. so I should get the vehicle that day only and my vehicle is bread and butter and so, I have been losing my day to day earning money @ Rs 1000 so also requesting you to compensate lost amount from dealer.
Missing Items:
1) Engine ( Engine No-275IDI06MYYSN4312
2) Gear Box
3) Music system
4) Fire Extinct guiser
5) Battery
6) Spare Tyre
7) Jack pump
Regards
Diganta Kalita
Jun 24, 2018
Complaint marked as Resolved
Tata Motors customer support has been notified about the posted complaint.
Verified Support
May 16, 2018
Tata Motors Customer Care's response We have registered the case id # 3441945 and the same is under investigation
Verified Support
May 22, 2018
Tata Motors Customer Care's response Case stands resolved at our end.
We have reverted to customer via email.
Thank you for your response
This issue still not solved concord motors appointed a astrologer to analyzing the same he started predictions vehicle having any complaint or not
Thanking You
Nandu