Tata Motors Complaints & Reviews

I am ashwani saxena from kanpur (U. P.). I planned to purchase tata tigor 1.2 (O) p in september. I was assured to deliver the vehicle in september 21 but they could not deliver on that day. After that i was told to get the vehicle in september 22 (Navraatri) by 05:00 pm but they delivered the vehicle at 11:00 pm in a very pathetic & rough condition without mud flaps, cleaning, mats or any accessories as they told the reason of stock transfer from lucknow. There was a dent in car, gap was there between bumper & headlight. Committed accessories were not in proper condition. Dealer asked me to provide & resolve all the complaints during first service of car. Moreover i have not received my service coupons yet while first service have already been done. I have already communicated my problems to tata customer executive when they called me up about the feedback of dealer & car performance around 3 months back. Also my problems were not resolved in first service. Massive jerk problem is still in car while running, noise in engine also there. Roof beading is not in proper condition. Various cap fittings are not proper like on wind screen, seat belts etc. Mileage is also very low as per company commitments. This is the case of vrindavan shelter (Sai motors), fazalganj, kanpur. Mr. Sumit srivastava-sales executive was chasing me to buy this car while the gm of vrindavan shelter (Sai motors) mr. Chander bhasin was looking after my case & he also misguided & mis committed with me after my first complaint to the customer care representative. I was assured to get better seat cover or get discount of rs. 5000/-. I preferred to go for better seat cover but again they gave me the normal one. Very pathetic experience with tata motors & their channel dealers.

Had enquired about hexa in exchange wit renault duster. I have 2 things to say,
1) the date of enquiry was 31/dec/2017 and the executive who came (Puneeth from urs lars mysore) has not responded till date and when we tried following up we have received a rude and unprofessional response which was not expected from people of tata motors.

2) there was some other third-party for valuation and has undervalued the vehicle.
Customers trust these sales guys and ask them for a price to sell of their cars if these sales people start cheating the customers and the company for money, it will be very difficult for tata motors to retain the credibility they have i. The market.

I would request the concerned to take stringent action against the sales executive who attended and warn the showrooms to hire more humble and sales hungry people rather than such stupid uncultured people for sales.

As we buy the tata hexa xe model we

Before buying it
They was told that sensors will get in accessories
And now they told that that will not come as power is not be distributed

On the other hand tata hexa is suv model it is having a power distribution to sensors!!!

I really dissatisfied regarding this

They didnt inform before buying this

It was better to buy an another car instead of investing in this car

I am t. Srinivasan from madurai. I purchased a tata zest vehicle last year feb-17
Because of i am statisfied with this vehicle i have told about tata vehicles to my friends circle. One of my friend mr. R. Ramdoss who purchased a vehicle tata tigor in the month of january-18 at chima motors madurai. I went with him to book vehicle and take delivery. He told at the time of booking and taking delivery only becuase of me he is purchasing tata vehicle and he told to chima motors that i have explained about tata motors more than show room personal. At this juncture my question is whether i am eligible for that cash back offer as you told me in sms day before yesterday. Kindly inform me
A line of reply is highly appreciated
T. Srinivasan mob:[protected] tata zest xms bearing reg no tn59 bm 2793

I have purchased new tata indigo just a month back and its battery starting troubling.
Ever time when i call at customer care. I never get any positive response.
Im very disappointed with tata motors.
This is my first tata car and my experience is really very bad and i never suggest anyone to buy tata.
I get is checked and found that the battery is defected and i m shocked that how the pdi team give cleareance to car for delivery if the battery was defected.
Deepinder singh
[protected]

I've read many of the complaints related to tata motors fake interview. I also got an email first on 10 jan 2018 then i contacted on the no. Mentioned in mail named under rashi gupta hr head.
Then i gave telephonic interview in which i got selected as get. Then got a call from vikram sharma hr head for confirmation and security money 7000/-. After that i got a offer letter from tata motors for joining in pantnagar, uttarakhand.

Is it fake or real?
Please answer...

I booked a white color tigor xz (0) 2017 from aryaveer motors daryaganj delhi we had a deal and my expected delivery was 14 january. Now when my draft is ready they are not ready to deliver and are ignoring me. They are asking me for more money and also to deliver after 15-20 days more. Kindly look into the matter and try to solve as soon as possible.

Sir,
I am very disappointed by the service provided by your dealer tayal motors, faridabad.

My tata zest car no. Hr51bh5014 was serviced on 02.01.2018.

While handing over the car i told the attendant about the noise in doors while driving.

When i took the delivery of my car what i see that same noise was still there and the attendant was so irresponsible that he even didn't care to reset the service blinker to the next 15000km. Also when i asked about why the noise not rectified, they gave me very great answer that"our denter is on leave today but we have oiled doors.

Now what i ask tayal motors that if the problem is not resolved and your denter was on leave, then on what behalf you are charging from me, just for oiling which companies do in routine while servicing the car. Tayal motors attendant are so lethargic that they even don't care to check the vehicle before giving delivery to customer.

Sir, i kindly request to please see for such irresponsible attitude from tayal motors as it leaves a very bad impression on your esteemed organisation
"tata motors"

Kind regards'
Rubal goyal.

Dated: 12/01/2017
Sub:- refund of rs 5.50 lacs against cost of tata tiago purchased from fairdeal motots srinagar having disastrous problem in steering.
Sir,
Apropos, i have honour to highlight the following facts regarding the issue which i am facing for last 6 months for none of my faults.
That i had purchased tata tiago xz petrol having engine no. Revtrn02ntyk29599 and chassis no. Mat626281gkn47198 from your dealer fairdeal motors and workshop parimopra srinagar 190017 kashmir j&k on[protected] against the cost of rs 5, 15, 822/=
That in the month of august 2017 i observed its steering was getting locked/hard during operation of first and 2nd gear and frequently after switching the vehicle. After wards it always took me 3 to 5 minutes to wait till the steering could get unlocked.
That i took the car to the authorized workshop (Fairdeal motors) repeatedly for four times and the concerned authorized dealers kept the vehicle under observation for about 15 days and dispatched to me on 30/10/2017 with the statement that the necessary technical repair has been made.
That my patience and humble approach turned all in vain as the car is still having the disastrous issue (Steering lock during start of vehicle) besides non functional of rear censor, absence of seat belt alarm, remaining visible airbag indicator, less mileage issue even driving the vehicle on eco mode etc.
That i provided all proofs to the concerned mechanic by way of videos and mr suhaib and mr mohamad younis khan working in the fair deal motors srinagar have noticed the issue on[protected] when again i handed over my tata tiago to them under registration no. Jk04d-5270 against the receipt no.8399 dated10/01/2018 for refund.
That during the intervene period from 01/11/2017 to 10/01/2017, i repeatedly requested the concerned dealer for addressing my issue but in response they told me that they send a mail to tata company for resolving my issue.
That driving such vehicle further is as good as inviting any mishap as i feel insecure in its driving and apprehension of accident cannot be ruled out and as such in no case i am ready to pick up the said car from your authorized workshop.
Ipso facto, it is requested to refund the cost of vehicle including cost of seat covers and cost of p2p scheme including price hike charges which sums up to the tune of rs 5, 50, 000/= by or before 15th january 2018. Hope keeping in view the reputation of tata motors you may not compel me to resolve my issue at any another forum as i have fair knowledge of my rights.

Sincerely yours
Mohamad shafi mir
Owner tata tiago
Jk04d - 5720
[protected]

Sir puschased a car tata tiago xz on 27 oct 16 which reg no is ch01 bj0753, this car frony wheel tyre is bulging out by out side near rim, which is totally material failure, kindly look after this matter to ckeck with the tyre which belongs to ceat compony. This car has run only 6 kms till date. I am a defence personal and presentaly this car is in chennai.

This is Rashpal Singh, I bought a tata tiago XT car on 1st january, 2018. from Berkeley TATA Motors Industrial area, Phase 1 chandigarh . We have paid them 4, 50, 000 for the car, but the bills were provided very late for it and is of lesser amount than the payed money i.e., 4, 30, 085. other than this a bill of logistics charges of 6500 was given along with the bill of 500 for temporary number and number plate . we were told that we shall be provided with free accessory of worth rs 6000, an extended warrenty of 6000, and discount of 3000 for corporate . total discount that we have received till now is of 15, 000 . but we have received the bills of 4, 37, 085. when they were asked to pay the bills for rest of the money they were making excuses and their three executives failed to satisfy us and were having no answers to our questions . Now they are adding the discount money to the total price as well. They have charged extra money from us as could not give any answers to us and nor could provide the bills for the extra money.
so I want my excess paid money to be returned back as soon as possible

I bought a tata nexon on 22.11.2017.. The sales guy whose name was babon basak took the entire amount 54000 of rc at the dealer. But didnt gave me the money recipt on the date of purchase n after few days i came to know he wisked with the rc amount.. Till now i have not received my reg. No. I hv complained everywhere​ bt the dealer is saying tat if they catch the culprit only then we wl recive our money. Is this only what tata is capable of giving their customers... Seriously ur services sucks... I know only one thing i need my registration certificate as soon as possible dot know how...

Customer's name: paban ch das
P. O :palashbari
P. S: palashbari
Dist:kamru (Assam)
Pin:781128

Name of the dealer: kamakhya motors, guwahati, assam

Sir i have given my vehicle no rj 22 ua2655 on[protected] after i met an accident on 24th morning. I came from pali to jodhpur to deposit vehile to make it ok under insurance.
On 2-1-18 at 12.35 i got amount rs178447 to be deposited on whatsapp of mr jha (Veerprabhu jodhpur).
On 3-1-18 i have given cheque of the amount to mr ravi at tata outlet pali.
I got message from mr jha... Gadi ok at 17.08 on 6-1-18 on whatsapp by mr jha.
On 8-1-18 i went from pali to jodhpur m/s veer prabhu to collect vehicle at about 12 am. I set there till 3.30 pm and i was given vehicle at 3.30pm. During the period i gave them consent to put front iron guard which was removed in to my vehicle. The person of company took vehicle outside and i sat on drivers seat and took vehicle to chopasni housing board at my relative for lunch. When i parked vehicle there i tried to lock the doors with key but i could not. I checked all doors i found that back door was not completely closed and also it was in badly damaged condition. I was shocked to see that and i immediately called on phone to mr jha and told about this. I also sent him 2 photographs of damaged back doors on whatsapp at 15.33pm. I also found leftside mirror was out of adjustment and i could not adjust that as it was not functioning. (Enclosing two photographs)
I had lunch and atonce went back to company at m/s veerprabhu and met mr jha and shown him both problems. He has given job to repair that left mirror wiring an there people did the same at about 6 pm.
I shown him the damaged back door to him which was damaged by his people while handling my vehicle, s front iron guard and putting them inside the vehicle. Because of carelessness of his people doing job my vehicle, s back door was damaged. He assured verbally to do something concrete on it.
Since it was evening and i have to go back to my home pali.

I found that even painting was defective at many places which i have shown to mr jha. (Enclosing one of the photographs)

Now i feel that i have been harassed... Your company staff have damaged my vehicle s back door and they did nothing so far. Even i have not been given concrete plan that how the damaged portion will be replaced by company and when? As damage is done by company staff in careless dealing and handling of recovered materials.
I also want to mention the good behavior of mr jha and his staff but i am not so expert and i cannot tell you all kind of mistakes in my vehicle at once. I hope there will not be any further problems but even if i find i will again report them to you.
At last it is requested that i should be given in writting that when the damaged portion (Damaged by company staff) will be replaced and the cost will be borne by company.

Regards and awaiting concrete action as early as possible.

R k gehlot
Dy general manager bsnl (Retired)
Pali
Veh no. Rj22ua2655
Mob no [protected]

I have booked the tiago xza red color on 15th december 2017 at tafe access ltd, mount road, chennai. They told that they will deliver the vehicle on 22nd december.

When the date is near, they told that they don't have that color in their store (Initially they said that it was available) and they requested the car from coimbatore location and it will take another 5 days.

Whenever i asked for the update they said that it will come on time. When it was near to 5 days, they told that their coimbatore dealer did not provide the vehicle to them. They tried to get the vehicle from other location, salem. This time they said that it would come quick on 2nd/3rd january.

Again, they have missed the deadline and they told it could be ready on 5th jan (Friday)...

This time, different stories like accessories are not there, need to get the temp number from the rto. Im not sure how many weeks it will continue...

These stories are continuing from the last thursday. I have missed lot of auspicious days/long week end holidays plan. Every day they give some commitments but, they don't follow them. Their motto is just getting the money from the customers. For getting the money, they came on time and collected it.

After that they don't respect the customers and they don't listen to customer's concern. Their motto is "money first, customer/commitment next".

I have also sent mail to tata motors customer support team.. But no response from them. Good company and good dealer... Same motto...

If tata motors wants some market share in passengers car segment, they need to concentrate/listen to customer's concern. Otherwise they wont...

I have a very worst experience with the dealer/tata motors... I regret to choose the tata brand.. My friends and relatives did not support me to choose the tata car initially but i have chosen.. Now i feel the pain...

I am k lingareddy ([protected]), me and my brother purchased tata safari strome with very much interest on that on july of 2017 (Vehicle no. Ap02q4567, chassis no. Mat617008hne01319). My vehicle troubling with silencer problems so i sent my vehicle to rectify this problem at local service center in anantapur (Ap). They have taken photos to book the spare parts this is 45days back information. After making so many calls also they have not response properly. Then i placed a complaint about them in online (1-[protected]) then they called me and said that we will try to rectify it and sent us a mail of informing it will take 20days time to get booked spare parts, they are repeating the same answer even it is more then the time limit they have given. At present my vehicle is not in a condition to move on i informed about this to them but i received irresponsible answer from them. After so much pressure they asked to send the vehicle to service. When i sent my vehicle to the service on saturday (6th january 2018) after removing all the part of vehicle they said that we have not resaved spare parts so it will take time to repair then i asked how you removed parts of vehicle knowing that spare part is not received for that they have given rash answer that our service is like that only if your are interested wait till we proved you service other wise takeout your vehicle this is the answer i got after removing all parts of my vehicle.

Is this serves are not expecting by the customer i have usen mahindra vehicle since 15 years. Even their serves is far better then your serves they have proved or rectify any problem regarding vehicle with in 3 or 4 days with polite answers. I am vexed with your bad serves. I cant use your vehicle any more only because of your bad service so that i kept my vehicle in your services center only (6th january 2018)

I don’t want to use your vehicle any more because of your bad service. I am hurted so much so don’t give this type of service to keep on your customer.

Sir i am udaysingh j tikoti i deposited 10000 rs with your authorised showroom manikabaag due to my financial issues my purchasing tata bolt xm is postponed but my amount is given after 2 months and only 8000 this makes me so bad that my next planning to tata companies car is fully changed and my decision is to for other company to maruti suzuki and others. The showroom representative promised to give full amount if i am not going to purchase other company car then only but still i have not purchased still they deducted 2000rs. I want justice or else in my family and friend circle and troughtout my life we will not going to buy tata vehicles.

I just buy (8 days) new tata magic express from bafna motors, aurangabad. And because of some work i decided to go to jalna but while going there in my tata magic express it's break get failed and because of this my tata magic get crashed to other vehicle (Maruti suzuki swift). The man inside that car not get hurt but his vehicle got damaged. And he has to pay 45000rs for the damage and the person is asking me to pay his damage but this is actually the fault of the company. How can a new vehicles break get failed. I want to complain about this and want them to pay this. And want to claim some money because if there carelessness

I bought a tata tiago car on 20/11/2017 from progoti motors, jorhat. Today the 05/01/2018 my first servicing around 1500km at progoti motors, golaghat.ac is not working properly. After few minutes air stops blowing from vents.ac makes noise. They said it's for auto cut system. But car gets hot after then. They checked ac gas its only 260. It should be around 600. They are charging for rest amount of gas. I asked for put up a complain. They said that they r forwarding to higher authority about the condition. Disgusting...

We booked tata tiago against nano car exchange on 28/1/2017. They said car is available as per our choice. We handed over bank dd as per their proforma invoice. Now they are demanding from us 10000/- extra money for theirs internal mistakes. Also they said they are going to deduct from sales exe. Salary... Because of their controversial issue between management, accounts dep. And sales rep. My vehicle is not not sent for registration.. They are giving lot of false statements.. Pl look into this matter.

I got delivery of my tata tigor car on 32st december 2017 from mavelikara, kerala corncord showroom. Later i observed that the dikky door inside is kept opend without lid. I understood that it was removed during the course of pre delivery inspection. But according to tata staff, in xm varient comes without this lid.. Which is unbelievable. Please advise, what i need to do?
Anilkumar
[protected]