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Tata Motors Complaints & Reviews

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Updated: Oct 1, 2026
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Tata Motors reviews & complaints page 186

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N
neelsuresh
from Thiruvananthapuram, Kerala
Dec 25, 2017
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Address: Thiruvananthapuram, Kerala

I, n. Suresh kumar purchased a tata tigor xz copper dazzle colour, from trivandrum motors, thakaraparambu road, trivandrum oo 13/12/2017. After temporary registration number kl 01 dq (Temp) 6891, i was handed over the vehicle. On verifying the documents, to my horror, i found that the vehicle manufacturing date was april 2017. A nine month old vehicle was sold to me as brand new. As the vehicle was lying in the open yard for nine months, the paint on the roof top has started blistering. When this complaints were pointed out the crm agreed to look into. But no further action. When called, he will request to call later. When called again he will message that he will call back. This continued for a week. No action till date. Is it fair on the part of a dealer to turn a deaf year to the complaint by a customer? With this kind of customer service, tata can never hope to increase their market share, because i am afraid to recommend tata vehicles to my friends and relatives. My e mail address is [protected]@yahoo.co.in. Mobile number is [protected].
Tata Motors customer support has been notified about the posted complaint.
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    S
    sachin doye
    from Sirur, Maharashtra
    Dec 25, 2017
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    Address: Pune, Maharashtra

    Sir, my name is sachin ramrao doye working haier app. Pune, i am car tata zest xm mh 12 mr 0664, purchase vehicle pune concorde motor from jan 15, while travelling all top 3 bolt engine foundation broken, need to route cause why broken within 2 year, that time i am travelling from pune to chandrapur at near yavatmal this incident happen so need your feedback
    Thx
    Regards
    Sachin doye [protected]
    Tata Motors customer support has been notified about the posted complaint.
    Dec 25, 2017
    Updated by sachin doye
    While running foundation bolt broken and engine down and excel bearing damage
    Mh 12 mr 0664
    Sachin doye [protected]
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      J
      Jitender Madan
      from Delhi, Delhi
      Dec 24, 2017
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      Address: New Delhi, Delhi, 110051

      I has given my car for routine service at concorde motors patparganj 8 days back in good working condition raise a bill of 13000 & during this they replaced my original working injector with faulty one with further demand of 13000 & since last 8 days are holding my car at their workshop with the excuse part noy available

      I will be the last person to buy or recommend any tata car to anyone a group of lootere working on unethical & theives
      Tata Motors customer support has been notified about the posted complaint.
      Dec 24, 2017
      Updated by Jitender Madan
      I has given my car for routine service at Concorde motors patparganj 8 days back in good working condition raise a bill of 13000 & during this they replaced my original working injector with faulty one with further demand of 13000 & since last 8 days are holding my car at their workshop with the excuse part noy available

      I will be the last person to buy or recommend any TATA Car to anyone a group of lootere working on unethical & theives
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        M
        Metro transport
        from Aurangabad, Maharashtra
        Dec 22, 2017
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        Address: Satara, Maharashtra, 4115110

        I want to complaint against the road side assistance service provided by tata
        I have a transporting company, and my truck has broke down near kolhapur
        Earlier my driver tried contacting desai motors, they assured me to send a service next morning, but yet no response. Then we tried to call chaitanya motors, dealer of tata motors, but they said they had no time. Bad news is my truck met with an accident, as it was rammed from behind on the state highway.
        I am highly disappointed by the 24*7 and the pickup service and i held tata responsible for my loss due to the accident.
        They keep saying being out of vehicles.
        It's been hours for the truck still standing,
        Looking forward for some response, highly disappointed.
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          V
          VISHNUKANT PANDEY
          from Mundi, Madhya Pradesh
          Dec 20, 2017
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          Address: Gwalior, Madhya Pradesh, 474001

          I am vihsnukant pandey. I have purchased tata tigor (Xz o) petrol car from samarth tata moters gwalior mp on[protected]. The dealer promised to give me seat covers for my car in the asessories but at the time of delivery it would not be provided to me. Dealer said to me that seat covers not available at agency.

          A complain about this matter had been lodged by me on 15.11.2017 no. 1-[protected]. A call made by the agency staff on 11.12.2017 for providing me the seat cover. But i was out of station at that time. On 14.12.2017 i went to the agency (Samarth tata moters gwalior) to take my seat cover. But this was not provided to me and by the agency staff said to me that not available the seat cover at agency.

          It was only befooling me by the agency staff.

          My seat cover has not been provided to me til now.
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            M
            Mukesh Vatsa Pathak
            from Bhagalpur, Bihar
            Dec 18, 2017
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            Address: East Singhbhum, Jharkhand, 831013

            Our tata nano jh05al5415 in the name of mr. Ashok kumar pathak was having a starting/cranking problem for quite a long time as it creates problem in starting the car most of the time and even in running condition suddenly car engine stops n not getting started in the middle of the road, we called to asl motors nearby my home from where we bought the car n gave it to asl motors for solving the problem n they took around 13500rs n even didn't given the bill details to us saying printer is not working however we gave them our mail id to send it but still they didn't mail us and the very next day the same problem occurred in the middle of the road as it was not getting started so we had to push the car with the help of some people, now again we called asl motors n told the problem, they brought our car to the showroom and after few days again asl motors is demanding around 8-10000 rs for replacing some spare parts. What whould we do, first they don't get the actual problem and they continue charging so much of repairing charge. It would have been better for us to repair it from outside 3rd party from a good mechanic. Now please take this problem into consideration and give us some solution.
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              R
              Raghu Nandan Gowda
              from Robertsonpet, Karnataka
              Dec 17, 2017
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              Address: Bangalore, Karnataka

              We had purchased a hexa xe variant reg. No. Ka05mv7515 during june 2017.

              1) from the beginning we had a noise problem from the rear wheel which was very disturbing and prerana motors kudlu gate was unable to rectify the issue even after the 2nd service. They have technicians who are poor in technical aspects, and still the problem is not solved even after 1 week, our car was with them.
              2) the windshield glass of my car had a big crack and when i took it to the motors they said it was the company's fault as the glass sealent was not completely applied. So the quality of tata motors is questionable. And the service dealers are making the problem worse, taking weeks to solve the issue and in the end the issue is still not solved.

              Myself being a owner of a tata nano which had successful run of more than a lakh kilometres, with the same expectations we went the hexa but, i'm very dissatisfied and disappointed with the service of the tata motors prerana motors at kudlu gate. I hear by request you to kindly take this complaint seriously.
              Hello sir
              sir meri gadi tata mega up 72 t 9151 ki service unic tata moters pratapgarh (u.P. ) me 2/ 12/2017 ur 8/12/2017 ko krai gyi service na shi hone ke kran gadi start nhi ho rhi hai 4 days service center pr khadi hai. Bat uchit karyawhi nhi ho rhi hai .Sells officer bi distrubuter se mile huye hai .
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                A
                Akash Girjesh
                from Kolkata, West Bengal
                Dec 17, 2017
                Resolved
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                Resolved

                Address: Kolkata, West Bengal, 700019

                I have already paid 42000 rs to tata finance kolkata agreed by kolkata finance team on 9th september 2017 but still they have not updated my status in cibil record. It's more than 3 months. Still i can see written off status in cibil. My mother i'll is a cancer patient and wants to apply for a loan but it is getting rejected because of native status.
                Jan 27, 2018
                Complaint marked as Resolved 
                Tata Motors customer support has been notified about the posted complaint.
                Dec 17, 2017
                Updated by Akash Girjesh
                Tata Motors Finance Ltd. — paid outstanding amount in September 2017 but still not updated in cibil

                Verified Support
                Dec 27, 2017
                Tata Motors Customer Care's response
                The case stands resolved at our end, we have replied to customer via email.
                We have registered the case id # 3170222 and the same is under investigation.
                We have registered the case id # 3170222 and the same is under investigation.
                Tata Motors Customer Care's response, Dec 27, 2017
                Verified Support
                The case stands resolved at our end, we have replied to customer via email.
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                  D
                  drnachiketa
                  from Shahganj, Uttar Pradesh
                  Dec 16, 2017
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                  Address: Allahabad, Uttar Pradesh

                  I had starting trouble in my tata indigo i took it to gp motors service centre rewa road allahabad on 6/12/17. They did something which costed me around inr 8 thousand. After a gap of 10days when i tried to start my car its not starting and displaying the same symptoms as it was showing earlier. I am not at all satisfied with this kind of service. If this is the situation i will never recommend anyone to go for tata motors product.
                  Dr nachiketa mishra
                  [protected]
                  Drnachiketa. [protected]@gmail.com
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                    P
                    pradip774
                    from Guwahati, Assam
                    Dec 16, 2017
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                    Resolved

                    Address: Kamrup Metropolitan, Assam, 781026

                    Dear concern,
                    I hv placed my vehicle on your reputed service center ie abhijit auto agency on 4th december of this month. But painfully i want to inform u that till now i haven't received my vehicle. I hv launched a complain also complain number is 1-[protected]. Whenever i call on ur helpline or on ur service center every time their reply is parts isn't available it will take another one week. My question is i hv purchases a commercial vehicle from ur renowned company for earning purpose. But i m sorry to say that ur after sale service is totally third class. Please tell me who will bear the loss for these days, as i hv to pay the installments also. This isn't happened in a single vehicle. I hv purchased two vehicle from u.in both the vehicles i hv faced the same problem. I think if this continues i won't be able to survive in this line. Please do something.
                    Dec 19, 2017
                    Complaint marked as Resolved 
                    Dear Sir, i haven't received any mail or call from tata motors they have just given me the complain no . whenever i call on their helpline(18002097979) they just transfer the call to service centre & their update is, we have already ordered for new engin it will take another one week. with the same reply they have completed almost one month . Their service center number is 970655555 & center managers Mobile number is 8011091818 & 8638086230 . Center managers name is MR NARZERY
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                      H
                      hemalpatel
                      from Mumbai, Maharashtra
                      Dec 15, 2017
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                      Address: 400067

                      I have tata nano top model (Reg. Year 2012). I mostly give my car for service at wasan motors at sai nagar, kandivali-west, mumbai-67.
                      After giving for more than 3 to 4 times for oil leakage repair, still the problem is not solved and the ac problem is still there. For ac problem i have given for more than 30 times but still the problem is not solved.

                      Ratan sir,
                      You are very good person but from all your segment only the motor segment service is more than worst. Even the mechanics are cheap and #. Please i beg you to improve the service as i am facing a lot of problem by tata motors service.

                      I want you to take very very strict actions against such service centers. You will get my whole records from there itself.

                      Kindly do the needful at the earliest.
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                        N
                        Nisith Panda
                        from Bengaluru, Karnataka
                        Dec 15, 2017
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                        Address: Bangalore, Karnataka, 560067

                        I have booked tiago xz (1.2 p) through concorde motors, outer ring road, bangalore, by paying rs.10000 on 06/12/17, order no. So-ccdblr[protected]. But they are not allocating me a car so that i can check it. They are asking more rs.90000 fro me to allocate and show me the car. They are supposed to deliver it on 23/12/17 to me. Now, i want to cancel the booking but they are not agree to cancel it. Please help to solve the isuue so that i can buy it from other dealership.
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                          K
                          Kannaujiyamp65
                          from Goshainganj, Uttar Pradesh
                          Dec 11, 2017
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                          I have purchased nexon chassis number mat627162hlj04843 on 11/10/17. I have in trouble for 6times regarding starting problems. At present this car is deposited at rkl tata motors gida gorakhpur for starting problem. Inspite of this there's problem in its balancing and suspension also.in nut cell your nexon is totally failed car. So please take back your nexon if you have any reputation.
                          Dec 11, 2017
                          Updated by Kannaujiyamp65
                          Your Nexon is totally failed car.please take back.
                          Dec 13, 2017
                          Updated by Kannaujiyamp65
                          Nexon XT is totally failed car.Please take it back.

                          Nexon XT is totally failed car in all respect.
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                            T
                            Tashi15
                            from Eluru, Andhra Pradesh
                            Dec 11, 2017
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                            Address: Rangareddy, Andhra Pradesh, 500035

                            Dear sir,
                            This is regarding my vehicle safari strome vericor 400, i really dont know weather this is the right platfrom to complain. But i have purhased this vehicle from concorde motors on feb 2016, and the prob started from the day of the delivery we came to take the delivery of the vehicle from concorde motors alkapuri branch nagole, hyderabad but just 10 meters in front of the showroom this new vehicle abruptly halted to my dismay and shock, the manager of the showroom said there is some technical problem and they took it to service center kept the vehicle for a week,, just imagine new vehicle the very days delivered was taken with a problem,, i insisted to get a new vehicle but they convinced me somehow and i kept quite.. Now the reason iam wrting you this complaint is, last month that is november i gave my vehicle for servicing 3 service and last month of 29th again the vehicle abruptly halted on middle of the road. Somehow i managed to drive the vehicle to concorde motors workshop uppal. And till date i did not receive the vehicle and when i call up the workshop they say there is some problem with the engine.. This is ridiculous. Iam frustrated have you tata motors sold me a used vehicle. I always looked upto the brand my family uses 2 of tata cars, and this is pathetic, is this how you take care of your customer.
                            I want solution to my prob asap.
                            Regards,
                            Omkar siddharth.
                            Mob;
                            Vehicle no. Ts08es1500.
                            Model safari strome vericor 400, 2016 model
                            The dealer name is vishal who is manager in grover motors bareilly. When we had done the deal they show different accessories. At that time due to unavailability of assesories he had not given them and said he will send it to local show room which is in shahjahanpur. But accessories are different and are cheap in cost.
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                              A
                              ANIL VADDABOINA
                              from Chennai, Tamil Nadu
                              Dec 11, 2017
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                              Address: 600096

                              My car tyre got damaged only with in 7000 kms and tata (Concorde) motors the dealer where i purchased redirected to the service center and the service center people are no use at all. They sent for warranty check and informed that it is a external damage, when i asked how come its a external damage when it is on the side of the tyre, they do not have any answer.
                              I seriously repent and hate my self for taking tata vehicle by believing your new tigor is good. My car visited service station 6 tims in 5 months and the staff at concorde motors service station are pathetic and helpless
                              Sir I have Tata Tiago xz petrol model. It's Harman music system is not working. It is not going to own itself. Plz help me. Tiago service center is 200 km away from here.
                              Sir I have Tata Tiago xz petrol model. It's Harman music system is not working. It is not going to switch own itself. Plz help me. Tiago service center is 200 km away from here. Is there any fuse problem or something else. Other functions are working like ac, eco, city mode.
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                                kamlesh vadiyatar
                                from Kandla, Gujarat
                                Dec 11, 2017
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                                Address: Junagadh, Gujarat, 362001

                                I bought new tata zest before 8 month ago. One month earlier i had steering issue and came to service center, they took 400 rs for wheel alignment but my issue was not resolves. Again i visited them, but still issue was there. They was not convinced there is issue on steering. I did email to customer care and 3rd time i visited, now issue is resolve but when i checked my fuel condition, they took 110km test drive. When i asked for job card they didnt provide or took my sign on it. I believe, they took my car as them personal used. Now after 10 days, there is another issue coming. On dashboard, how many km remain on this fuel is not working. Every 10-15 days, its seem like, they are resolving one issue and generated 2 issues.
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                                  Ajmel Habeeb
                                  from Basavana Bagevadi, Karnataka
                                  Dec 10, 2017
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                                  Address: Thrissur, Kerala

                                  I had purchased zest car onjuly22-2016from hyson tcr. At that time itaken amc for5655rsfor 4 yrs. Now they said that amc only for1yr. According to promise to protect leaflets amc for 4yr5999. They don't give any booklet for amc. It will be in their system. Kindy take necessary action against this matter. Now they forced me to take promise to prote policy also. Charged oil change for 3rd service. Thanking you. Dr. Ajmel
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                                    S
                                    Salik Syed
                                    from Raha, Assam
                                    Dec 10, 2017
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                                    Address: Hazaribagh, Jharkhand, 825301
                                    Website: www.basudebgroup.com

                                    I have booked the tiago xt 1.2p from dealer basudeb motor pvt ltd, hazaribagh jharkhand-825301. But i cancelled that booking on 1st dec 2017 because his customer advisor is manipulating the ex-showroom and behavior is too bad. His name is prakash neither he is responding correctly nor explaining the car details correctly. Just talking rubbish and when i want my refund till date they haven't refunded my amount. And many times i called them and visited the showroom, they tell lies and not refunding my amount. I am complaining against the dealership and his customer advisor who is ruthless and cheap. He does not know how to speak to their customers. And time to time i call them they say our boss is out of town. So, kindly take action against them and ask them to refund my amount on monday onwards.

                                    Regards,
                                    Salik
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                                      Sushant Singh Figo
                                      from Chandigarh, Chandigarh
                                      Dec 9, 2017
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                                      Hello,

                                      I have bought tata tigor from jk motors kangra. They provide me car on 29-oct-2017 and on 7-nov-2017 my car tyre has ben blast while in parking and i told them but they said thats not the falt. They given to me fuse tyre and also commit with me for 1 gram gold coin when i will buy. After bought they said company will call you i did not get any call or when i asked from jk motors kangra they said to me there is no coin..

                                      They cheated me or now i will suit case in the court. Tata motors is of the bad company in india. They cheted with me.

                                      I am professional advocate - sushant singh

                                      —
                                      Thanks & regards
                                      Sushant singh thapa

                                      [protected]
                                      Dec 09, 2017
                                      Updated by Sushant Singh Figo
                                      JK MOTORS KANGRA provided me duplicate tyre after 1 week in parking my tyre has been blast.
                                      Dec 09, 2017
                                      Updated by Sushant Singh Figo
                                      Also commited with to provide me Diwali offer with Gold Coin, AMC but still didi not get yet. Will meet your duplicate Tata Motors company in Consumer court
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                                        rkpuduvai
                                        from Coimbatore, Tamil Nadu
                                        Dec 9, 2017
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                                        Address: 605007

                                        Myself working as a doctor bought a tata tigor diesel car at schakralaya motors pondicherry which was delivered on 8 11 2017. During the payment time the sales executive mr. Haja promised me to refund rs 3500 as professional discount and asked for the necessary documents which i submitted promptly. He assured me that the amount will be reimbursed within one week time of the delivery of the vehicle but till date the amount is not delivered by the firm. Moreover no one including the sales executive is not responding properly. Kindly do the needful. Thankyou.
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