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Tata Motors Complaints & Reviews

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Updated: Nov 5, 2025
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Z
Zohib Mirza
from Gurgaon, Haryana
Jun 19, 2015
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Has visted ur showroom in solan they people didn't even know how to deal out with their costumer Jp motors solan had been there for test ride of bolt but no one responded till 30 min as if they didn't care am sorry to say dealership network like this gonna destroy ur coustomers they had taken ma licence for xerox nd didnt responded next 30 mins was waiting for some1 to tell me ehats going on was plaining to buy Bolt But after this will never go for any Tata Vehicle.
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    matrusri industrial consultancy
    from Ramanayyapeta, Andhra Pradesh
    Jun 19, 2015
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    Address: Visakhapatnam, Andhra Pradesh

    Dear Customer Care, As Your Reference We Given My Car (AP5-BE-2259) To SRMT Tata Motors Authorized Service Center In Visakhapatnam, With A/C Not Working Problem, In Rajahmundry Service Guy Are Told to Us Problem Is Fuse Relay Box Here Is Not Available So We Go through Your Reference, After 10Days Now Work Shop Manager Telling That Gear Shifting Spring Is Broken Now My Car Un Able To Move, As we given On[protected] My Car With AC Problem No Other Problem Workshop Guy Checked And Taken i Did Not Any Face Any Problem From Past 4 Years Like Gear & Engine, As You Know We Drive My Car From Rajahmundry to Visakhapatnam Around 225Km Without Any Problems, At The time Of My Car Given to workshop Reading is 84490 And Now it Is 84560 Around 70KM Taken for Trail Run So Now that Guy Are telling More Than 5000 For Repair Charges, Still My Car AC Is Still Not Working Please Do Need Full And Figure out This issue As Early As Possible, Regards Yagnesh Suryavanshi +91-[protected] Email: matrusri.[protected]@gmail.com
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      Manjula Nimbalkar
      from Bengaluru, Karnataka
      Jun 18, 2015
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      complaint against channel Sahara One Channel this is to inform you about a competion held in CHANNEL Sahara One Channel MOVIES they held a competion on finding the face of famous people and win prices of a car or money etc i played that and after few days i got a call from them his name was (Suraj Soren)([protected])saying that you have won a tata car or you can get 12lac cash they told us to pay an amount of 8k in bank and we will get our money in 10min so we decided to check weather they are fraud or not so we called tata motors and they told that they have not done partnership with the channel so this is my humble request to take necessary action aganist the channel so if they Are true we want them to pay us the price which we won so take necessary action on them as the are showing this things on ennumber of channel and cheating the people
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        sktos75
        from Gurgaon, Haryana
        Jun 18, 2015
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        Address: Lucknow, Uttar Pradesh

        We are owner of a Tata Indigo Car in the name of our company R.R. Nirmaan Pvt Ltd with chasis No. MAT601481CWG34310, Regn No. UP16AL5393. I was coming back from Gorakhpur to Lucknow on 21.5.2015. After I crossed Basti the some defect in the engine was reported and the car was stopped. We contacted toll free number of Tata. In a while one mechanic came and started inspected the car. We asked the mechanic how you came to know about breakdown in our car. He told that his workshop has recd instruction from Tata Motors to attend the breakdown. When we asked about his identity he shown us I Card of Honda Motor Co. After inspection the mechanic reported that the clutch plate of the car is burnt and only replacement is the option. When we asked about nearby authorized service centre of Tata Motors he told that the nearest service centre is at Gonda and another at Lucknow. We informed that since we belong to Lucknow, we prefer to take the car to Lucknow service centre and requested for toeing the car. In the meantime we recd another call from Swastik Ventures Pvt Ltd. Basti. The person making call informed that his company is authorized service centre of Tata Motors and their owner Mr pandey has recd instruction from Tata Motors to attend the break down of our car. In a while a toeing car of Swastik Ventures Pvt. Ltd. came to spot and toed the car to their service centre in Basti. Since under instruction of Tata Motors the representative of Swastik Ventures Pvt. Ltd. came to us we had no reason to doubt about the authenticity of them. Next day on 22.5.2015 maintenance work started & clutch set was changed but since they were not having laptop facility, setting was not done and instructed us to contact Goldrush at Lucknow for setting of clutch plate. Swastik Ventures Pvt Ltd has given their cashmemo No. 539 dt. 22.5.2015 for Rs.6, 905.00 (copy attached). After reaching Lucknow on 23.5.2015 we contacted Goldrush for setting of clutch plate. The engineers at Goldrush after inspection informed us that the clutch assy is not of proper quality & new clutch assy is to be installed and an amount Rs. 7, 137.00 was charges vide of Invoice No. FR-R[protected] dt. 24.5.2015. It was also informed that Swastik Ventures Pvt Ltd is not the authorized service centre of Tata Motors. When we contacted the Swastik Ventures Pvt. Ltd over phone for return of Rs.6905/- they refused. Now few serious question arises like: (i) When we contacted on toll free number of Tata Motors for assistance how instruction were given to unauthorized service centres? Under the circumstances I would request you to kindly take suitable action against the person responsible for lapses in this case and arrange to refund the amount of Rs. 6, 905/- charged from us by Swastik Ventures Pvt. Ltd., Basti. Please also take suitable action against Swastik Ventures Pvt. Ltd. for unauthorisingly attending our car and charging the amount. I shall be grateful if I kept updated about the action taken and progress in the matter. S.K. Tewari Manager R.R. Nirmaan Pvt. Ltd. E-14, Kasmanda Regent Apartment 2, Park Road, Lucknow – 226015, U.P.
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          ashishjain2654
          from Gurgaon, Haryana
          Jun 17, 2015
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          Resolved

          Address: New Delhi, Delhi

          ear Sir/Madam I would like to lodge a complaint on behalf of Sh. Ravinder Kumar Jain (My father), who has purchase TATA Nano XTA model from concorde motors sarita vihar New Delhi. Following are the complaint specifics 1) The customer sales executive Mr. Rahul made false commitments to make us book the car. The false offers included discount coupons of 5000 Rs from big bazaar and other outlets. Also a discount of 20, 000 Rs on the cost of car was promised by him because he said we have made the first booking in Delhi NCR. None of these offers or promises were delivered. 2) The Number plate given to us by the company is just a piece of paper pasted on the car and no formal number plate has been given yet. It has been 20 days since the delivery of car. We have to plead to traffic cops to not to challan us. 3) The nominee name on our insurance of car is wrongly written in spite of mentioning many times. 4) The final cost of car decided at the showroom was 3, 10, 000 Rs (Three lakhs ten thousand only), But the invoice has been made of 3, 14, 000 Rs. We have made the payment of Rs 3, 10, 000 only and we need the receipt or invoice of the same. As my father is a government employee, his every purchase have to be submitted in his office. 5) NO free service coupons have been provided by the dealership. It was promised to us that first three services will be free of cost but no coupons or vouchers has been given to us for claiming the same. 6) The response from Mr Jainender and Mr. Varun has been highly sub standard and un reliable. We are feeling mentally harassed by the employees of yours. We have to relentlessly follow up with these people just to get them on phone and after committing a timelines none of it has been met. Thus I request the following 1) Original RC of car 2) Corrected copy of car insurance 3) Free car service coupons 4) Number plate 5) Discount coupons/vouchers And finally strict action against the customer service representatives. With the sales of NANO falling short and still remaining unpopular among masses, the customer service of your centers will only demolish the NANO brand. In spite of strong advice against purchasing nano, I went ahead and trusted a company but I am now regretting my decision. Enclosed are the details and invoices of purchase Thanks
          +7 photos
          Complaint marked as Resolved 
          All the due documents have been provided by the company. The quality and service levels in future are assured to us. An executive came for handing over the documents
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            AnubhavM
            from Noida, Uttar Pradesh
            Jun 16, 2015
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            Address: Ghaziabad, Uttar Pradesh

            My CAR No: DL4CAL2974, TATA Indigo Manza Petrol ABS model. My car Brake system caught Fire on 13th June2015. I was driving with my family (wife and 2 children) from Farrukhabad to Kanpur in UP on G.T.Road. this incident occured on the Highway just before Railway Crossing of GursahayGanj. My car was in Flames and Life of all my family including myself was in Danger. I drove all the way to Kanpur city from this place which is 79 Kms away without any brakes in Car and then TATA Authorised Service center on GT ROAD, Kanpur, said the spares will not be available in any of the service centers in Kanpur as they have not sold any Petrol ABS Vehicle here. so they did not help me. Today I have given the Vehicle to HIM MOTORS, Patparganj, New Delhi. And they are demanding almost 17 thousand to 18 thousand rupees. My car has an extended warranty on it and I have always got it serviced on Time ONLY at TATA authorised service centers. Please help me.
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              atul valuskar
              from Delhi, Delhi
              Jun 16, 2015
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              Address: Indore, Madhya Pradesh

              sir, i purchase tata bolt from jabulpur motors indore on 21/3/2015.and i paid 49000 for rto and registration after payment of all bill to sales manager navin vaishnav.but till date i dont get my vehicle registered and even navin leaves the job from jabalpur motors. without transfaring my amount to jabalpur motors, they are also not taking strict action against him and not giving proper answer to me as well i am unable to use my vehicle. please help me. my vehicle chassis no : MAT608051EPP32391
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                Mahesh Chandra01
                from Allahabad, Uttar Pradesh
                Jun 16, 2015
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                Address: Mahoba, Uttar Pradesh

                worst service i ever seen in my life. I purchased Tata indigo ecs from tata motors authorised dealer JMK motors on 12.06.2014. the window mirror is not going up & down. as i dwell in Mahoba(UP), i complaint it near most JMK motors authorised service center, Baba Motors Banda. but they refused saying that they had no warranty code. So I visited JMK motors workshop Jhansi on 13.06.2015 for the purpose where they said that there is no availability of parts what is not working but they assured that their camp would be at Banda on 16.06.2015 so we would replace the window mirror button there. Unfortunately I visited today at JMK motors camp at Banda but they are not being ordered to replace the window power button so we don't have there. I spent around Rs 3000/- for the purpose and totaly upset.
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                  Mithilesh Kaushlesh
                  from Jaipur, Rajasthan
                  Jun 16, 2015
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                  Address: Mumbai City, Maharashtra

                  It has happened twice, same issue. My brand new TATA ZEST broke down twice because car was not getting started.. Called emergency breakdown team, person reached and told that there is issue and he could not start the vehicle and they need to tow the vehicle to dealer Fortune cars, Nerul. After inspection they replaced my fuel pump. Now after one month same issue occurred. How to trust the brand?? big question??
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                    Saurabh Diwate
                    Jun 15, 2015
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                    Address: Nagpur, Maharashtra

                    I Repaired my Tata Vista lx at jaika motors pvt ltd, HINGNA road nagpur for battery alternater problem on 04/06/2015, the charged me Rs. 5, 310 for repairing. After taking delivery on 14/06/2015 my car's electronic systems fails down again. When I contacted JAIKA MOTOR they told me to took the car to a local mechanic. They charged Rs 5, 310 for the battery alternater problem and when the same problem happened again they are tell8ng me to take the car to a local mechanic. WTF
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                      Chandra mouli 5399
                      from Delhi, Delhi
                      Jun 15, 2015
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                      Address: Bangalore, Karnataka

                      Hi tata family my name is chandra mouli my vehicle number ka02ae5399 my car had been breakdown i called to toll free number they gave information as no charges would be taken as the car is in warranty and they told to send the car for service later after doing the service they billed Rs 7, 000 and told tha stupid reason as labour charge but before they had informed warranty will be there for showroom engine parts but one of the staff throw ed visiting card on our face and told i have cars of troll for 7, 000 u talking with us come out side i ll see u how u ll go to home why r u speaking so much and wasting time and when my brother was parking car to a side 10 numbers attacked him and dragged car keys mannerly and dint give up to 10 pm in night what's the hell is this the way you people won't give proper information before only please train your staff to respect customer how can we believe you in future for service and how can we believe your service if you staff change the parts who is responsible for our vehicle parts if they do such things it was a very bad customer service and bad experience try to help and respect tata customers its my humble request to your stupid uneducated staff
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                        mahendra matele
                        from Mumbai, Maharashtra
                        Jun 15, 2015
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                        Address: Mumbai City, Maharashtra

                        Hello, I had purchased indica vista from Vapi gujrat . taken loan from tat motor finance . my loan contract no is [protected]. After continuous payment made on date via ECS of ICICI bank. For 2.5 years. I had applied for only account change of ECS deduction.my bank is same . But still Feb 2015. They could not update in there system. On Every month they said that ECS sent by tat motor and my bank ICICI said not any request found. now I am got fed up . really a bulsheet people they are. And height of the thing that they show me the ECS bounce memo. Showing INSUFFICENT FUND IN MY ACCOUNT. WHAT A CRAZY ...!!! I am prove that that in monthly statement.that there is a sufficient fund available. Now if this happen more . I am not going to pay a single penny. Let Tata motor come to my home to collect every ECS. Thanks mahendra Matele
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                          ravikiz
                          from Chennai, Tamil Nadu
                          Jun 15, 2015
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                          Address: Kasaragod, Kerala

                          Centre lock of my new tata indica vista(under warranty period) damaged and when asked for service, KVRTata dealer, Kasaragod, Kerala State responded in a rude manner, without solving the complaint even in warranty period. Please resolve the problem of the centre lock. Yours faithfully, Raveendran K, Ph. [protected]
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                            vks19920
                            Jun 15, 2015
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                            Address: New Delhi, Delhi

                            I have come to vajeerpur tata motors branch for deposit of my monthly installment. But nobody over here is taking responsibility to deal with me. These guys are to each other instead of doing there job. I am so disappointed with the performance of this branch. Kindly make an enquiry to this branch.
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                              sahildeo
                              from Bhilai, Chhattisgarh
                              Jun 15, 2015
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                              Address: Durg, Chhattisgarh

                              Hello sir/mam, I have a tata indigo ecs cr4 (cg 07ah 8260). I m purchased that car by sai raam tata Motors, bhilai, chhattisgarh. It will be prove the tata Motor has been a mistake to chuse of bought this vehicle.. i am recently cancelled booking of tata safari strome because of that my indigo has gave regularly problem... and customer satisfaction is very nil. So The reason I’m writing this mail is to let you know that the quality of servicing is horrible and pathetic. I have so many problems in my car, low mileage, poor pickup, jerks in the middle of ride and lowest paint work.. paint was automatically removed etc., I never realised that the quality of TATA would be so bad.
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                                mandeo
                                from Pune, Maharashtra
                                Jun 15, 2015
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                                Dear Sir/Madam, My car got break down due to failure of it's fuel pump. I towed my car to my nearest TASS i.e. Fortune Cars at Palaspe, Panvel. The problem identified by the person there and placed the order for the spare immediately on 03.06.2015. But till on today when I required, they could not find the spare fuel pump. This is very disgusting and xxxxxx for the company not to provide the spare for such a long time and that even in core business region (what will be service in remote region). Don't you want to keep your name and fame? Provide the new spare immediately and let me get my car within two days ( on or before 18.06.2015)
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                                  shyamkumar78
                                  from Hyderabad, Telangana
                                  Jun 14, 2015
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                                  Address: Hyderabad, Andhra Pradesh

                                  Hi, I have given my car Tata Indigo CS (AP28BL 6143) for servicing on 6th June and got it delivered to me on the 7th at Tejaswi Motors, Tadbund, Hyderabad. I have gone for AMC for 2 years for which I have paid some 9K. The reason I’m writing this mail is to let you know that the quality of servicing is horrible and pathetic. I have so many problems in my car, low mileage, poor pickup, jerks in the middle of ride etc., I never realised that the quality of TATA would be so bad. I have got a call from the service center asking me how the service was and I have told them about these problems. They said, they will send someone to fix the problems but no one turned up till now, even after a week. This is hopeless service and I’m a dissatisfied customer. Basically, this is not the first time it has happened. I hope someone will fix this problem ASAP. Anticipating a positive response. Regards Shyam kumar Ph: +91 - [protected]
                                  Poor service by Tejaswi motors
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                                    sreenikarthika
                                    from Punalur, Kerala
                                    Jun 13, 2015
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                                    Sir, I have a tata Nano car model 2010 LX No 23C 6461 kerala registration, Which was purchaised through M/S St Antoney Kottayam. The said vehicle used by me and covered only 15800km.Now the vehicle admitted at st antoney workshope, kollam on 08/06/2015 for rectifying the startingtrable.But the workshope authority says that the pumb is not working and required to be replaiced and it is not available here.kindly do the needfull to get my vehicle. It is also requsted that the replaisment of pumb may be issued under extended warenty cosidering the km covered. thanking you. yoursfathfully. TS.Sreenivasan pillai mob;[protected]. Email;[protected]@gmail.com
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                                      shanu sawhney
                                      from Durg, Chhattisgarh
                                      Jun 12, 2015
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                                      manza car complaint

                                      Address: Bastar, Chhattisgarh

                                      as we have buy new manza car from national garage raipur chhattisgarh, on the first day we got problem of AC in my car and pick up problem. as car has been gone to 6-7 times in service center for repairing but still problem occour same ....
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                                      RACHAKONDA RAMALAKSHMI
                                      from Mumbai, Maharashtra
                                      Jun 11, 2015
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                                      Address: East Godavari, Andhra Pradesh

                                      I HAVE PURCG=HASED TATAINDICA EV2 VEHICLE FROM JASVEER AUTOMOBILES VIJAYAWADAIN LAST WEEK OF MARCH 2015.I HAVE VISITED YOUR SERVICE CENTRES FOR FIRST FREE SERVICE AT RAJAHMUNDRY, KAKINADA.LATER I ENQUIRED AT YOUR SERVICE CENTRE ELURU THEY HAVE ASKED TO COME AFTER 2 DAYS DUE TO WATERPROBLEM..LATER I WENT TO YOUR SERVICE CENTRE ELURU FOR FIRST FREE SERVICE, .THEY HAVE CHARGED ME RS225 AS A PENALTY FOR NOT COMING WITHIN 1 MONTH.I TRIED TO CI=ONTACT YOUR VIJAYAWADA SERVICE CENTRE BUT THEY WERE RELUCTANT TO LIFT THE PHONE FOR EVEN 15 TIMES.AS CHARGING OF PENALTY WAS NOT MENTIONED IUN THE FREE COUPEN I HAVE LODGED COMPLANTS TO YOUR OFFICE BY MAIL AND TO JASVEER AUTOMOBILES ALSO .AS SUCH KINDLY REGISTER MY COMPLAINT AND ARRANGE TO REFUND THE AMOUNT.AS I WANT TO TAKE THE MATTER AS SERIOUS DUE TO THEIR ADAMANT BEHAVIOUR .URGENT PLEASE
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