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Tata Motors Complaints & Reviews

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Updated: Nov 16, 2025
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P
Pavan Desh
from Kodungallur, Kerala
Jun 25, 2015
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Address: Amravati, Maharashtra

I HAVE PURCHASED THE TATA MANZA CAR BEFORE THREE MONTHS BUT THE EXPERIENCE IS VERY BAD, THE DOOR HANDLE OF ALL DOORS COMING IN THE HANDS, OLD JACK THEY HAD GIVEN WITH CAR. THE SHOCK UP NOISE FROM THE DAY FIRST. THE DISPLAY OF SPEEDOMETER FAULTY. ALL FIBER PARTS ARE OLD & NOT WORKING.
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    ShibuG
    Jun 25, 2015
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    Address: Thiruvananthapuram, Kerala

    Dear Sir / Madam I am in possession of an Indigo Manza 2010 April Model Petrol Vehicle. It's run only 22000 km. Single Owner and the vehicle is in good condition. As I am out of station, I have decided to dispose it off. I have contacted Tata Motors dealer at Trivandrum and many others. No one is interested in buying this vehicle with the remark 'no resale value'. Finally I managed to get one offer for 1.5 lacs. I had one Santro Xing. I used it for 5 years and sold it for 1.85 lacs. I am really disappointed in this. Request your support in getting this disposed it off for a reasonable price. Shibu George [protected]
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      naresh1965
      from Ranchi, Jharkhand
      Jun 25, 2015
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      Music system is not properly working since its purchase. I took my vehicle too many times at your Mandi an Bashing but all in vain. Because of this i am being harrassed. sometimes it does'nt read Pen drive sometimes even not playing radio. sometime it automatically reads pen drive sometimes not reads. So i request you to replace it immediately otherwise i will be forced to go to consumer court.
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        CimSun Josh
        from Burla, Odisha
        Jun 24, 2015
        Resolved
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        Address: Vellore, Tamil Nadu

        I had a loan from tata finances, now I had a personal problem so that I can't able to pay the 2 month due amount. The person R. Govindaraj is make a call to me and using vulgar words of pending amount, for the reason am not going to continue the Emi. I had a voice call record proof, Am going to file a compliant regarding this issue. I discuss regarding this issue with my lawyer. He said according to the Rbi rule if a person failed to pay the three Emi continuely the financial institution have to chase the vehicle after the notice period of 1 month, but govindaraj not follow the rule. Am very disappointed on tata finance.
        Aug 6, 2021
        Complaint marked as Resolved 
        Dear Customer,


        We request you to share the contract details to investigate further.


        Customer Care Executive.
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          M
          Manish Tailor
          from Delhi, Delhi
          Jun 24, 2015
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          Water Leakage problem

          Address: Mumbai City, Maharashtra

          Date : 24th July, 2015 To, Head Customer Support Tata Morors, Mumbai. Sub: Water Leakage problem in car No. MH 02 DS 6769. Dear Team, My Self Mr. Manish Tailor, I have purchased TATA NANO Twist XT from below Dealers in December 2014. Concorde Motors: Tata Car Dealers & Authorised Shop No. 4, Accord Nidhi Building, Link Road, Beside Palm Springs Complex Malad West, Mumbai, Maharashtra 400064 [protected]. I...
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          RACHAKONDA RAMALAKSHMI
          from Mumbai, Maharashtra
          Jun 23, 2015
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          Address: East Godavari, Andhra Pradesh

          I HAVE LODGED A COMPLAINT LONG BACK AND I HAVE SENT 4 REMINDRES SOFAR BUT THERE IS NO RESPONSE FROM YOU SO FAR IF YOU HAVE NO INTENTION TO RESPOND KINDLY ADVISE TO ENABLE TO PROCEED FURTHER THROUGH COURT OF LAW PLEASE TREAT THIS AS URGENT R.KAMESWARARAO[protected]
          THANK THE TATA MOTORS MANAGEMENT FOR SOLVING MY PROBLEM AND ARRANGING REFUND OF MONEY COLLECTED AT AN EARLY DATE
          WITH THANKS RACHAKONDA KAMESWARARAO
          MY RATING IS 5STARS
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            rahul shubh chaudhary
            from Raebareli, Uttar Pradesh
            Jun 23, 2015
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            Address: Allahabad, Uttar Pradesh

            I purchased New Tata Indica Vista Car with Registration No.U.P. 70 BW 2511 Chassis No. MAT608535CPE36371 in June 2012 and since the first service of my car i have been complaining about the glowing of "check engine light" "Mileage" and "Cooling of Air Conditioner" it was always assured by the service staff that the problem will be resolved but to no avail, once or twice it was temporarily resolved after which i even submitted my positive feedback but the solution was never permanent and the said problems arose again and again it was last sent to the service centre in may 2015 even after keeping the vehicle for more than 20 days the problem still exists the check engine light glows often i am still getting the low mileage irrespective to the high mileage claimed by the company in the brochure. Kindly help and take appropriate action for the redressal of my complaints.
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              V
              vikrant bhushan
              from Noida, Uttar Pradesh
              Jun 22, 2015
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              Address: New Delhi, Delhi

              Dear Sir Subject :- Complaint for Branch - Tata motors pusa road rajendra nagar My self vikrant bhushan i had financing a TATA Nano car from tata finance loan duration is 5 years. More then 3 1/2 years my instalment is done on time. But last 7 month my installant got bounced but i will call in the branch (rajendra nagar pusa road new delhi) and arrange the executive and pay the amount accordingly. I have two dues with late charges and i have already told the branch (rajendra nagar pusa road new delhi) i will pay the amount in two short in my coming salary. After that i called from one no.[protected] & the person name is amit sharma i cant explain what kind of language he used he, s crossing he's limit and using slang me & my family also i cant explain you what kind word he used. Also i know that your all the calls are recorded please investigate and check then take serous action against him, & if am wrong so i am ready for support & tell me where i was wrong. I want to inform you that i will pay the amount when your organizational take a action against him. He is torching me & harassing me . Vikrant Bhushan [protected]
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                vssreddy
                from Hyderabad, Telangana
                Jun 20, 2015
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                Address: Chittoor, Andhra Pradesh

                dear sir this is mr.v.somasekhar reddy, my vehicle no ap29av9647, date:05/06/15, submitted vehicle after their given 16/06/15, servicing center vijayabharathi automobiles pvt ltd, tata motors authorized center their doing service worst to worst even manager to adviser nobody cannot do perfect job i am loss vehicle so much many, my bill amt 21000, invoice no : vijato-tpt[protected] and[protected] this two bills please u will check it and take action, i am 10 year customer of tata motors, next time not going to given my vehicle tata authorized servicing center, complaints 1.proper not fitting vehicle materials, not setting glasses and power widows, cleaning not good, some parts their missing not fitting, glass also not cleaning, head lamps, electrical work not doing, all their doing mistakes they will money their given vehicle, after received my vehicle i saw my vehicle, immediately i spoke to manager and adviser their given respond its worst fellows, how can ur appointed this type of peoples immediately remove, now i am approaching consumer court also,
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                  Z
                  Zohib Mirza
                  from Gurgaon, Haryana
                  Jun 19, 2015
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                  Has visted ur showroom in solan they people didn't even know how to deal out with their costumer Jp motors solan had been there for test ride of bolt but no one responded till 30 min as if they didn't care am sorry to say dealership network like this gonna destroy ur coustomers they had taken ma licence for xerox nd didnt responded next 30 mins was waiting for some1 to tell me ehats going on was plaining to buy Bolt But after this will never go for any Tata Vehicle.
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                    M
                    matrusri industrial consultancy
                    from Ramanayyapeta, Andhra Pradesh
                    Jun 19, 2015
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                    Address: Visakhapatnam, Andhra Pradesh

                    Dear Customer Care, As Your Reference We Given My Car (AP5-BE-2259) To SRMT Tata Motors Authorized Service Center In Visakhapatnam, With A/C Not Working Problem, In Rajahmundry Service Guy Are Told to Us Problem Is Fuse Relay Box Here Is Not Available So We Go through Your Reference, After 10Days Now Work Shop Manager Telling That Gear Shifting Spring Is Broken Now My Car Un Able To Move, As we given On[protected] My Car With AC Problem No Other Problem Workshop Guy Checked And Taken i Did Not Any Face Any Problem From Past 4 Years Like Gear & Engine, As You Know We Drive My Car From Rajahmundry to Visakhapatnam Around 225Km Without Any Problems, At The time Of My Car Given to workshop Reading is 84490 And Now it Is 84560 Around 70KM Taken for Trail Run So Now that Guy Are telling More Than 5000 For Repair Charges, Still My Car AC Is Still Not Working Please Do Need Full And Figure out This issue As Early As Possible, Regards Yagnesh Suryavanshi +91-[protected] Email: matrusri.[protected]@gmail.com
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                      M
                      Manjula Nimbalkar
                      from Bengaluru, Karnataka
                      Jun 18, 2015
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                      complaint against channel Sahara One Channel this is to inform you about a competion held in CHANNEL Sahara One Channel MOVIES they held a competion on finding the face of famous people and win prices of a car or money etc i played that and after few days i got a call from them his name was (Suraj Soren)([protected])saying that you have won a tata car or you can get 12lac cash they told us to pay an amount of 8k in bank and we will get our money in 10min so we decided to check weather they are fraud or not so we called tata motors and they told that they have not done partnership with the channel so this is my humble request to take necessary action aganist the channel so if they Are true we want them to pay us the price which we won so take necessary action on them as the are showing this things on ennumber of channel and cheating the people
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                        sktos75
                        from Gurgaon, Haryana
                        Jun 18, 2015
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                        Address: Lucknow, Uttar Pradesh

                        We are owner of a Tata Indigo Car in the name of our company R.R. Nirmaan Pvt Ltd with chasis No. MAT601481CWG34310, Regn No. UP16AL5393. I was coming back from Gorakhpur to Lucknow on 21.5.2015. After I crossed Basti the some defect in the engine was reported and the car was stopped. We contacted toll free number of Tata. In a while one mechanic came and started inspected the car. We asked the mechanic how you came to know about breakdown in our car. He told that his workshop has recd instruction from Tata Motors to attend the breakdown. When we asked about his identity he shown us I Card of Honda Motor Co. After inspection the mechanic reported that the clutch plate of the car is burnt and only replacement is the option. When we asked about nearby authorized service centre of Tata Motors he told that the nearest service centre is at Gonda and another at Lucknow. We informed that since we belong to Lucknow, we prefer to take the car to Lucknow service centre and requested for toeing the car. In the meantime we recd another call from Swastik Ventures Pvt Ltd. Basti. The person making call informed that his company is authorized service centre of Tata Motors and their owner Mr pandey has recd instruction from Tata Motors to attend the break down of our car. In a while a toeing car of Swastik Ventures Pvt. Ltd. came to spot and toed the car to their service centre in Basti. Since under instruction of Tata Motors the representative of Swastik Ventures Pvt. Ltd. came to us we had no reason to doubt about the authenticity of them. Next day on 22.5.2015 maintenance work started & clutch set was changed but since they were not having laptop facility, setting was not done and instructed us to contact Goldrush at Lucknow for setting of clutch plate. Swastik Ventures Pvt Ltd has given their cashmemo No. 539 dt. 22.5.2015 for Rs.6, 905.00 (copy attached). After reaching Lucknow on 23.5.2015 we contacted Goldrush for setting of clutch plate. The engineers at Goldrush after inspection informed us that the clutch assy is not of proper quality & new clutch assy is to be installed and an amount Rs. 7, 137.00 was charges vide of Invoice No. FR-R[protected] dt. 24.5.2015. It was also informed that Swastik Ventures Pvt Ltd is not the authorized service centre of Tata Motors. When we contacted the Swastik Ventures Pvt. Ltd over phone for return of Rs.6905/- they refused. Now few serious question arises like: (i) When we contacted on toll free number of Tata Motors for assistance how instruction were given to unauthorized service centres? Under the circumstances I would request you to kindly take suitable action against the person responsible for lapses in this case and arrange to refund the amount of Rs. 6, 905/- charged from us by Swastik Ventures Pvt. Ltd., Basti. Please also take suitable action against Swastik Ventures Pvt. Ltd. for unauthorisingly attending our car and charging the amount. I shall be grateful if I kept updated about the action taken and progress in the matter. S.K. Tewari Manager R.R. Nirmaan Pvt. Ltd. E-14, Kasmanda Regent Apartment 2, Park Road, Lucknow – 226015, U.P.
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                          ashishjain2654
                          from Gurgaon, Haryana
                          Jun 17, 2015
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                          Resolved

                          Address: New Delhi, Delhi

                          ear Sir/Madam I would like to lodge a complaint on behalf of Sh. Ravinder Kumar Jain (My father), who has purchase TATA Nano XTA model from concorde motors sarita vihar New Delhi. Following are the complaint specifics 1) The customer sales executive Mr. Rahul made false commitments to make us book the car. The false offers included discount coupons of 5000 Rs from big bazaar and other outlets. Also a discount of 20, 000 Rs on the cost of car was promised by him because he said we have made the first booking in Delhi NCR. None of these offers or promises were delivered. 2) The Number plate given to us by the company is just a piece of paper pasted on the car and no formal number plate has been given yet. It has been 20 days since the delivery of car. We have to plead to traffic cops to not to challan us. 3) The nominee name on our insurance of car is wrongly written in spite of mentioning many times. 4) The final cost of car decided at the showroom was 3, 10, 000 Rs (Three lakhs ten thousand only), But the invoice has been made of 3, 14, 000 Rs. We have made the payment of Rs 3, 10, 000 only and we need the receipt or invoice of the same. As my father is a government employee, his every purchase have to be submitted in his office. 5) NO free service coupons have been provided by the dealership. It was promised to us that first three services will be free of cost but no coupons or vouchers has been given to us for claiming the same. 6) The response from Mr Jainender and Mr. Varun has been highly sub standard and un reliable. We are feeling mentally harassed by the employees of yours. We have to relentlessly follow up with these people just to get them on phone and after committing a timelines none of it has been met. Thus I request the following 1) Original RC of car 2) Corrected copy of car insurance 3) Free car service coupons 4) Number plate 5) Discount coupons/vouchers And finally strict action against the customer service representatives. With the sales of NANO falling short and still remaining unpopular among masses, the customer service of your centers will only demolish the NANO brand. In spite of strong advice against purchasing nano, I went ahead and trusted a company but I am now regretting my decision. Enclosed are the details and invoices of purchase Thanks
                          +7 photos
                          Complaint marked as Resolved 
                          All the due documents have been provided by the company. The quality and service levels in future are assured to us. An executive came for handing over the documents
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                            AnubhavM
                            from Noida, Uttar Pradesh
                            Jun 16, 2015
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                            Address: Ghaziabad, Uttar Pradesh

                            My CAR No: DL4CAL2974, TATA Indigo Manza Petrol ABS model. My car Brake system caught Fire on 13th June2015. I was driving with my family (wife and 2 children) from Farrukhabad to Kanpur in UP on G.T.Road. this incident occured on the Highway just before Railway Crossing of GursahayGanj. My car was in Flames and Life of all my family including myself was in Danger. I drove all the way to Kanpur city from this place which is 79 Kms away without any brakes in Car and then TATA Authorised Service center on GT ROAD, Kanpur, said the spares will not be available in any of the service centers in Kanpur as they have not sold any Petrol ABS Vehicle here. so they did not help me. Today I have given the Vehicle to HIM MOTORS, Patparganj, New Delhi. And they are demanding almost 17 thousand to 18 thousand rupees. My car has an extended warranty on it and I have always got it serviced on Time ONLY at TATA authorised service centers. Please help me.
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                              atul valuskar
                              from Delhi, Delhi
                              Jun 16, 2015
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                              Address: Indore, Madhya Pradesh

                              sir, i purchase tata bolt from jabulpur motors indore on 21/3/2015.and i paid 49000 for rto and registration after payment of all bill to sales manager navin vaishnav.but till date i dont get my vehicle registered and even navin leaves the job from jabalpur motors. without transfaring my amount to jabalpur motors, they are also not taking strict action against him and not giving proper answer to me as well i am unable to use my vehicle. please help me. my vehicle chassis no : MAT608051EPP32391
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                                Mahesh Chandra01
                                from Allahabad, Uttar Pradesh
                                Jun 16, 2015
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                                Address: Mahoba, Uttar Pradesh

                                worst service i ever seen in my life. I purchased Tata indigo ecs from tata motors authorised dealer JMK motors on 12.06.2014. the window mirror is not going up & down. as i dwell in Mahoba(UP), i complaint it near most JMK motors authorised service center, Baba Motors Banda. but they refused saying that they had no warranty code. So I visited JMK motors workshop Jhansi on 13.06.2015 for the purpose where they said that there is no availability of parts what is not working but they assured that their camp would be at Banda on 16.06.2015 so we would replace the window mirror button there. Unfortunately I visited today at JMK motors camp at Banda but they are not being ordered to replace the window power button so we don't have there. I spent around Rs 3000/- for the purpose and totaly upset.
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                                  Mithilesh Kaushlesh
                                  from Jaipur, Rajasthan
                                  Jun 16, 2015
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                                  Address: Mumbai City, Maharashtra

                                  It has happened twice, same issue. My brand new TATA ZEST broke down twice because car was not getting started.. Called emergency breakdown team, person reached and told that there is issue and he could not start the vehicle and they need to tow the vehicle to dealer Fortune cars, Nerul. After inspection they replaced my fuel pump. Now after one month same issue occurred. How to trust the brand?? big question??
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                                    Saurabh Diwate
                                    Jun 15, 2015
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                                    Address: Nagpur, Maharashtra

                                    I Repaired my Tata Vista lx at jaika motors pvt ltd, HINGNA road nagpur for battery alternater problem on 04/06/2015, the charged me Rs. 5, 310 for repairing. After taking delivery on 14/06/2015 my car's electronic systems fails down again. When I contacted JAIKA MOTOR they told me to took the car to a local mechanic. They charged Rs 5, 310 for the battery alternater problem and when the same problem happened again they are tell8ng me to take the car to a local mechanic. WTF
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                                      Chandra mouli 5399
                                      from Delhi, Delhi
                                      Jun 15, 2015
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                                      Address: Bangalore, Karnataka

                                      Hi tata family my name is chandra mouli my vehicle number ka02ae5399 my car had been breakdown i called to toll free number they gave information as no charges would be taken as the car is in warranty and they told to send the car for service later after doing the service they billed Rs 7, 000 and told tha stupid reason as labour charge but before they had informed warranty will be there for showroom engine parts but one of the staff throw ed visiting card on our face and told i have cars of troll for 7, 000 u talking with us come out side i ll see u how u ll go to home why r u speaking so much and wasting time and when my brother was parking car to a side 10 numbers attacked him and dragged car keys mannerly and dint give up to 10 pm in night what's the hell is this the way you people won't give proper information before only please train your staff to respect customer how can we believe you in future for service and how can we believe your service if you staff change the parts who is responsible for our vehicle parts if they do such things it was a very bad customer service and bad experience try to help and respect tata customers its my humble request to your stupid uneducated staff
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