Dear sir/madam
I beg to inform you that, Mr. Nand kishore khandelwal, owner of a heavy commercial vehicle Tata 1109 ( Vehicle no:- AS01 FC 5271) was carrying my transport business through this vehicle. But on 14/5/2015 my vehicle broke down at BJP motors, Numuligarh, Golaghat, Assam (Authorised Tata Motors workshop). Upon inspection, The Authorised person at BJP motors said to me that my vehicle will be requiring a new engine replacement which will be available within 15 days. But it has been now 24 days since. I have interested with the appropriate authorities but they just postpone the date of engine coming through transport .
Also I have to add that I have a loan over this vehicle`s purchase. Moreover, I will also be mentioning that this is not the first time that my vehicle has broke down, prior to this incident there has two instances of vehicle breakdown, and similarly a new recall engine was fitted in my vehicle.
Please kindly look into the matter as I have to bear the loss of profit and pay the installments on the vehicle, while the vehicle stands at the workshop of Tata Motors.
Mr. Nand Kishore Khandelwal, Golaghat, Assam
( Account Code. :-1-9ZXSJ0I), (Invoice no:- AbhAto[protected]
the black material sprayed under the car have spoilt the sides of the car and this matter was reported to them immediately,
one of the service personnel responded telephonically and suggeted that thinner should be used to clean the paint and asked me to do it myself.
i said that it is wrong to have sprayed the black paint on the sides and doubly wrong to have delivered the vehicle without without proper inspection. on top of it he is aking it to clean it myself.
after much request he finally agreed to depute someone to clean up. but there is no furthur response or action.
hence this complaint
s rajesh phone [protected] vehicle no.tn 07 cb 5898 inv. no.ccdche-er[protected]