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Tata Motors Complaints & Reviews

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S
Sarkarpreet
from New Delhi, Delhi
May 1, 2022
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Address: RZ A- 70, Garg Plaza, Palam - Dabri Marg, Dwarka, New Delhi, Delhi 110043

I had booked Tata NEXON XMA(S) variant on 24 January 2022 at Sparsh Tata showroom, : RZ A- 70, Garg Plaza, Palam - Dabri Marg, Dwarka, New Delhi, Delhi 110043, when I booked the car it was promised that the car will be delivered within 8 to 12 weeks at max, now it has been 14 weeks and 2 days to be exact and still there is no further progress, nor the sales guys from the showroom follow up or acknowledge. this was my first car and I was excited for it but the way the whole process has taken place, my excitement has gone for a toss. so I am seeking for your help in this as I have already invested enough time. these dealers just to make extra money they delay the cars of people like us.

Karan Sales-[protected], Kapil TL - [protected]
Tata Motors customer support has been notified about the posted complaint.
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    Priyabrat Padhi
    Apr 30, 2022
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    Address: Kropex Auto , Sarjapur

    I had booked Safari XZ+ Adventure ( tropical mist color ) on 4th March with booking amount of Rs 21000 /- .

    I was told full amount needs to be paid by 12 pm today ( 30th April ) since vehicle is reaching on 2nd May .

    While paying the full amount I was told that new price list of 9th March will be applicable and everything from ex showroom price to rto to cess was increased.Also Rs 5000 discount which was promised was taken away( this I was told is being taken away as per mail and instructions from tata motors ) . Without any fuss I have paid whatever increase was asked for.

    Now I am being told that instead of XZ+ Adventure ( tropical mist color ) I will have to take a different model and a different color because Tata Motors has decided that I don't deserve a XZ+ Adventure model ( tropical color ) and I should take whatever tata motors has decided to allocate .

    This is plain and simple cheating because the dealer is changing the variant + color at their own will after taking 100% payment from me.

    I doubt if there was ever an allotment or this was preplanned to take full amount from me and delay delivery .
    Tata Motors customer support has been notified about the posted complaint.
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      Omshivaji
      from Mumbai, Maharashtra
      Apr 30, 2022
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      Address: Pune

      Tiago XZ MH12PN3409
      I had planned for long tour from next week, before starting a tour I am verified My Tiago XZ safety points like brakes, coolant, oil & nitrogen air pressure etc.

      Observations :
      Driver side wheel RH Brake pad : Approx. 80% wear
      Driver side wheel LH Brake pad : Approx. 60% wear
      Co- Driver side wheel RH Brake pad : Approx. 60% wear
      Co- Driver side wheel LH Brake pad : Approx. 50% wear
      Driver side wheel disc plate excess wear as compare to co- driver side disc plate & Bolt head damaged.

      As per my knowledge : Brake Mechanism that when applying force on a pedal then brake force must be equally distributed on both wheel as well as 4 brake pads & wear equally of them.

      Same issues observed in Nov 2020 and raised request for same[protected].

      I know that its technical issue.

      I am requesting to please study & resolve my safely point of.
      Tata Motors customer support has been notified about the posted complaint.
      Apr 30, 2022
      Updated by Omshivaji
      I have already communicated by email dated 28.04.2022, no reply from customer care.
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        R
        Rutupet
        Apr 30, 2022
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        Tiago front suspension noise.
        Tata Motors customer support has been notified about the posted complaint.
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          K
          Karan Kathuria New
          from New Delhi, Delhi
          Apr 30, 2022
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          Address: Delhi

          Highly appointed with Tata Motors, I had booked TATA Nexon XE Petrol model from SAB Motors Private Limited, Lajpat Nagar, New Delhi in my name on 11.01.2022. However, after 4 months of waiting. I haven't received the delivery of car. The waiting period is about to expire on 10.05.2022. The executives of SAB Motors are giving fake promises from January, 2022 to deliver the car in 3 months and now they increase the period from 14 to 16 weeks to 20 to 24 weeks. If you can't make the deliveries. Please stop taking bookings.

          My wife is 7 months pregnant and she is travelling to Office from Metro despite of this COVID Time. You all know that this is very crucial time for her. Now they are offering to take one upper model by paying Rs. 1 lac extra so that they can earn more because Customer are already fall into their net and he cannot go anywhere else. This is the last resort as per them.

          At the end, i request all please arrange the deliver of my car at the earliest.
          Tata Motors customer support has been notified about the posted complaint.
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            Nike Kharat
            Apr 29, 2022
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            Address: Thane tikujiniwadi

            On April 2nd, I was given the delivery of a Tata Punch car. The car was not cleaned in the slightest. The front bumper of the car had color out. And in the LHS of the car, the color was also removed in the underside of the door. I went to the car service center to get it repaired.
            On 26/04, I had given the car to the service center and I was told that you will get the car in 2 days, after that when I went to see the car, the color work was the same as it was, they painted the panel of the car separately. He also broke the side panel
            Tata Motors customer support has been notified about the posted complaint.
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              N
              Niranjan12345
              from Muzaffarpur, Bihar
              Apr 28, 2022
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              Address: Geeta Bhawan Krishna toli road no 4, Brahmapura Muzaffarpur Bihar 842003

              Hi,
              Sir/Mam,
              My self Niranjan Mahto,
              I have a Tata storme VX vericor 2017 model.
              My registration Number is BR 06 BG 1000.
              Since 5 days we have a complaint about clutch plate change issue.
              After 5 days they billed around 50 k.
              After testing 50 km coolent leakage found but they didn't acknowledge me and told my driver if coolant will reduce then fill according. Agency mechanics told my fever to fill the coolant may be it will reduce after Air bubble release from radiant. After 100km around my engine smoking from engine and overheating engine stopped working.when I opened the lid coolant spread over the engine outside.. When I complaint to agency they told ring is melt and it's not their fault..

              What is the service provide by tata motors if air bubble is stable in coolant then it's possible to exit outside coolant after heating the engine.

              Kindly look into this matter and do the needful action because we already suffer 50 k amount and they told ring changes cost may be around 1 laced rupees..
              After 2 days I talked to manager he told his supervisor not filled the coolant and may be stolen my coolant that's why my car smoked overheated and result Ring piston melt and it's cost to repair more than 1.5 lac.

              So take necessary action against Agency Yasraj Motors Muzaffarpur.

              Thanks and regards,
              Niranjan Mahto
              [protected]
              [protected]@gmail.com
              Tata Motors customer support has been notified about the posted complaint.
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                S
                sheriff06
                Apr 26, 2022
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                My Name is sheriff and work in California, My family wanted to buy a Maruti I20 but I insisted them to buy a Tata Punch as I am aware of its quality.

                Initially, they visited Lakshmi Motors in Chennai and selected model TATA Punch Accomplish AMT/ METEOR_BRONZ on 15 Feb22 in the name of A Zakira Banu SL No-3822

                Sales Team gave a commitment that allotment will be done by end of March and will be delivered latest by April 1st week. Based on the commitment we paid the booking amount as well. But on 09 March we are receiving an email stating that will take around 14 to 18 weeks. Later on multiple email and phone communications happened on this issue.

                But till now no action has been taken by Lakshmi Tata Sales team and this issue is known to the sales manager as well. Meanwhile, we have been told that someone paid the full amount and took the delivery of the car.

                We have a high hope on Tata company and trust Tata Products. But this kind of wrong commitments making the customer frustrated. Is there a way to solve this issue.

                Sheriff
                Tata Motors customer support has been notified about the posted complaint.
                I booked Punch Adventure in first week of feb 2022. My situation is similar to yours, the only thing is i have been constantly asked by the sales person to upgrade the variant to higher one to get early delivery. I did the same, i opted for adventure with rhythm pack but even after that I am being fooled in the name of delivery. I have already paid 1 lakh as booking amount. I am not sure of what to do now...
                sheriff06's [Complaint's author] reply, May 4, 2022
                Finally, I got a message stating due to a production issue will be delivered in August. I am, surprised that people are spoiling the name of TATA like this looks like they just wanted to show the sale and take the initial amount and then let the customer go to hell..

                We decided to go with a different brand and take out our initial amount. Its a really the worst experience just think when people like us ready to pay the full amount are handled so terribly what will be the situation of people who go for a loan. I think they will take the loan and even after paying full amount, they may not get delivery.
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                  Ayushdimri13
                  from Lucknow, Uttar Pradesh
                  Apr 25, 2022
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                  Address: No 403 and 407, Faizabad Road, Tiwariganj, Lucknow, Uttar Pradesh 226028

                  Hi Team,
                  I have purchased my Tata Altroz on 27th December 2021 . My car number : UP32MP3392 .
                  It has been just 4 months and my car horn buttons got loosed automatically due to which I lost them . also back Nozzle wiper is distorted .
                  Now When I have sent them to Tata Puneet motors Lucknow (near Ramswaroop College, Faizabad Road ) . They are charging as they are claiming for Damage in the nozzle where the buttons are fitted .
                  This is totally not accepted . They have a very poor service.
                  How can a 4 month car horn getting loosen up automatically .
                  My experience with Tata Service and Tata Altroz car is really bad .
                  I have sent my car to Tata Puneet motors .
                  Kindlly look into my issues, as I am really disappointed with the service and also giving me the damaged car .
                  Tata Motors customer support has been notified about the posted complaint.
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                    S
                    Suryamohan gupta
                    Apr 25, 2022
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                    Facing accleration issue in tata tigor XZ purchased in 2018. At service centre they are asking for replacing at a cost of 13000. We are using maruti, Renault and other brand cars, but never faced such issue.
                    Tata Motors customer support has been notified about the posted complaint.
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                      D
                      Dharm123456789
                      Apr 25, 2022
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                      Address: Aligarh

                      My tata tiago car number up 81 br 2855 met with an accident i got my car rectified on 07/04/22 at aligarh based muscat motors which is tata car agency from whom i had bought my car Took it I had got my car done from outside without getting zero dep insurance from the agency, then the agency employee Arvind Kumar Tata Mascot (Aligarh),
                      Preetam Tata Mascot (Aligarh), at first said that you have not got your car insured from the agency, so we will not fix your car on this insurance, you will have to pay cash, so I said that get the insurance done from somewhere It is hardly necessary that it should be done by the insurance agency, after arguing for a long time, those employees asked me for ₹ 1000, if you give us ₹ 1000, then we will get your car fixed, so I protested against this. did and tried to complain to both of them then both of them agreed to fix my car on my insurance but today after almost 18 days they still did not fix my car and they are saying that this The insurance car will not be fixed, if I had given these two employees the thousand rupees demanded by them, then they would get my car fixed. Sir, I have recommended and got many vehicles of Tata company to my friends and relatives but today I am a big casualty that Tata Motors is not a reliable company, this after sales service cheats its customer because if you get insurance from their agency So it is okay and no insurance is from any company, it does not work, please register my complaint, otherwise I will park my car outside the agency and set it on fire. Buying this company cheats the customer. The insurance of my car is from SBI General, which is also of zero dep, if the agency tells you while taking the car that when the insurance of the car is over, then we have to get it done from us, then we would have thought but where is this rule that the insurance agency If it is done from the beginning, it is a sheer robbery, I will also file a case in consumer forum in this regard.
                      Tata Motors customer support has been notified about the posted complaint.
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                        Pal ashu21
                        from Noida, Uttar Pradesh
                        Apr 24, 2022
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                        My father bought a new TATA Nexon from Midas motors muzaffarnagar. I had a lot of trouble in car registration because the dealer was only concerned about car sale rather than customer satisfaction and ease. Due to the negligence of the dealer it also cost me 6720rs of penalty also.

                        My father booked a tata nexon to give me for which he asked the dealer whether i can get the vehicle registered somewhere else as i was relocating to gujarat, on which the dealer asked my father to buy the vehicle from his dealership and get registered anywhere after getting a temporary registration from his dealership.
                        He bought a car on 12th feb for which the dealer gave him only the sale letter and not the temporary registration. After that i asked for the temporary registration, then the dealer gave him the temporary registration certificate which was dated 5th of march for which he already paid to the dealer on 12th itself.I went to the RTO for registration of car there i got to know dealer has still not given some original documents and also the temporary registration was done late due to which i will have to pay penalty of Rs6720.I asked the dealer about the issue, and he assured me that I will get back the money from the other dealer who is responsible for the late registration, but neither i got the money back and till date the dealer (Vinay tyagi Midas Motors) is not telling the truth and asking me for different documents each time i call him.

                        If this is the way the dealers are treating a new customer I am afraid of the services I will get after the car has all three free services.
                        I would never recommend a tata car to my friends and relatives if this issue is not resolved.

                        Kindly look into the matter and at least let me know what can be done in the matter so that i should also know whether i will get back my hard earned money or not.
                        Tata Motors customer support has been notified about the posted complaint.
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                          Dhruvbatra73
                          from Delhi, Delhi
                          Apr 23, 2022
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                          Hi Team,

                          I have booked my Tata Nexon XE P from Treo Tata Go Auto pvt Ltd Safardanj, Okhla, New Delhi on 3rd November but still i haven't received my car.
                          At the time of booking i was told waiting time as 6-8weeks but it is almost 6months but i haven't received my car.
                          I have been regularly following up on calls, mails, WhatsApp, Twitter even eslate the issue but each time i am given false delivery date and i am told your number in que is 1st. I have been told since February that my number in que is 1st you will get car soon but no delivery.
                          Request you to please look into it.

                          Regards,
                          Dhruv Batra
                          [protected]
                          Tata Motors customer support has been notified about the posted complaint.
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                            LP Tyagi
                            from Noida, Uttar Pradesh
                            Apr 21, 2022
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                            Address: Noida

                            Hi,
                            I have booked Tata Tigor Cng variant on 16/March/2022, and I have already requested to dealer that please deliver the car within 1.5 month, but there is no status right now.
                            I am continuously discussing with dealer, but still in pending.

                            Booking location - Sagar motors Noida Sec 63
                            My contact - [protected]
                            Tata Motors customer support has been notified about the posted complaint.
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                              anup boro
                              Apr 20, 2022
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                              Address: Guwahati Kamakhya Motors

                              Respected sir,

                              I have booked a TATA PUNCH on February, 2022 and as said by dealer i would get the delivery on May 1st week itself. But i requested them to deliver the same on 22nd of May, 2022 as it is date of my weeding anniversary.
                              But from last week they are neither responding to my calls, and when today i go to them, they behaved so rudely and said we can't deliver the vehicle, if you have so urgency go to MARUTI showroom and buy one.
                              I m not going to buy a vehicle of Tata Now, but just giving you information how your Dealers are behaving with customers.
                              They need only commission, if i give them extra money or have taken loan from that dealer i would get the same at earliest.
                              My name Sankar Mahanta
                              [protected].
                              Tata Motors customer support has been notified about the posted complaint.
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                                Shubahm Rani
                                from Delhi, Delhi
                                Apr 20, 2022
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                                Car service during warranty period

                                Address: VASHUNDRA ENCLAVE

                                I have purchased my tata altroz xt on 18.01.2022 . Afer 3 months i have took the car to tata sab motors(sec 5, noida) for my 1st servicing. Within 1 week of servicing my power sterring got jam. So i called the emergeny no. For pickup.They took my car to tata sab motors (sec 5, noida) on 06.05.2022 . After that tata sab motrs called me to inform that my power sterring needs to be replaced so it will take 2-4 days.Again after 5 days i have...
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                                Laxmanpilli Mahendra
                                Apr 20, 2022
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                                Address: H.no:3-70,vill: nusthulapur,MDL:thimmapur,dist:karimnagar

                                We are buying a new tata intra v30 in the year of 2021, I had always problem with this vehicle, the reason is that the vehicle has gear shifting problem many times I had fraustrate this problem please solve my problem, there is a more money I have paid Jasper to resolve my gear shifting problem but my problem is not resolved, I had to know I want to a gave a vehicle to your company
                                Tata Motors customer support has been notified about the posted complaint.
                                Apr 20, 2022
                                Updated by Laxmanpilli Mahendra
                                Gear shifting problem many times
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                                  Ajay@16456
                                  from LUCKNOW, Uttar Pradesh
                                  Apr 19, 2022
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                                  Address: L-5/195 Sector-L ALIGANJ

                                  Hi,

                                  This is regarding my car Tata Nexon (U.P 32 ME 4955) under name MR. AJAY SINGH which I have purchased on 27th july 2021 from SRM Motors Lucknow. Due to the extreme harsh weather conditions the vendor delivered the vehicle at my home. It was working fine for a couple of months but then only the problem started. I live in Moradabad, U.P. and using my car here itself. The first incident happened on 26th January 2022 when I was driving on NH 24 on smooth road and all of a sudden the Tyre bursted. Yes it got bursted not even a puncture beforehand. I got it repair by my own money. 2nd incident happened after a month after that when the battery went on deep and I had to call the service centre who came and take the car by crane to get it fixed. 3rd incident happened on 22nd March when the belt got broken and the car went dead completely. Again I had to call the service centre who came and take the vehicle and charged me money to fix it. And today also the same thing happened with me. Now I just have one question from you guys. Do you really want me to file a case in the consumer court or in an actually court for the embarrassment and problems i am facing after paying around around 9 lacs for this piece of garbage? I am just regretting my decision of trusting this is so called 5 start rated, MADE IN INDIA vehicle which can not even survive 1 year without going to service centre. I am strictly telling you that I will take a legal action if my case is not resolved on priority basis. Am done with this vehicle. If you want to call me do contact me on [protected] or [protected]. I want to hear from you asap.

                                  Thanks,
                                  Ajay singh
                                  Tata Motors customer support has been notified about the posted complaint.
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                                    Kapil Dev Chaudhary
                                    Apr 19, 2022
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                                    Address: Nawal tata motors mathura uttar pradesh

                                    I have booked tata Tiago I cng car on 16 Feb 2022 . Company initially told me that we will deliver you your car in March but it has not deliver me car and not giving me proper Answer. They are saying me that we have not got any car from company .
                                    Tata Motors customer support has been notified about the posted complaint.
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                                      Anubha Bhatnagar
                                      Apr 19, 2022
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                                      Dear team,
                                      I have booked Nexon on 22nd March and till date there is no update on the delivery. I had planned thr car to be delivered in a month for my husband's birthday. However, it does not seem likely that the car will be delivered inna week's time.
                                      When i call the dealership, they inform me that my car has not even been billed as of yet and there is no definite timeline they can give me. My booking number is 50206226 with cargo motors, ahmedabad. Pleas resolve
                                      Tata Motors customer support has been notified about the posted complaint.
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